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Forums » Ask About A Real Estate Company » Whitener & Flynn Properties LLC Management - St. Louis

Whitener & Flynn Properties LLC Management - St. Louis Subscribe to Whitener & Flynn Properties LLC Management - St. Louis

58 posts by 19 users

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BiggerPockets Founder · Denver, Colorado


To anyone has been affected by the closure of Whitener & Flynn Properties LLC Management company out of St. Louis, MO:

BiggerPockets is creating a private discussion area on this forum where we can all share information and help one another out.

On July 5, 2007, Whitener & Flynn Properties LLC sent out letters to the owners of the properties that they were managing saying that the company would be shutting down on July 10, 2007. Not only did they close with essentially no notice, but it appears that many owners have not gotten paid their money (rents & security deposits) from this company.

The firm's partners - Travis Whitener and Amber Flynn seem to be unreachable at this time, and appear to not be returning phone calls. In addition, other realtors at the firm including Ann Schrodt and Amy Jones are also not returning calls or emails from what I'm told.

FYI - I am one of the property owners that has been affected by this situation.

[b]If you would like to join in on this discussion, please notify me directly, or just reply to this thread.
[/b]
Together, hopefully we can keep one another informed of the situation and work together to make sure everyone gets taken care of.

For everyone's info here are some numbers (these will be updated as more people join in):

Number of WF Clients: 8
Number of Properties Managed: 16 (3-4plexes, 1-3plex, 4-duplexes, 8-SF homes)
Number of units under management: 31
Number of Tenants under management: 29
Money owed to owners: $21,300

Note that the above info is just a tiny portion of the clients of WF. It seems like people have been somewhat reluctant to speak out, but we will continue to gather data to share with everyone.

Thank you,

Small_bplogo20aJoshua Dorkin, BiggerPockets, Inc.
E-Mail: webmaster@biggerpockets.com
Telephone: 877-831-4704
Website: http://www.biggerpockets.com
Be sure to check out the BiggerPockets Blog at http://www.BiggerPockets.com/renewsblog/


BiggerPockets Founder · Denver, Colorado


BTW - I've been blogging about the situation . . . if anyone is at all interested, check out:
Whitener & Flynn Properties LLC - A Property Management Company's Sudden Shutdown

Small_bplogo20aJoshua Dorkin, BiggerPockets, Inc.
E-Mail: webmaster@biggerpockets.com
Telephone: 877-831-4704
Website: http://www.biggerpockets.com
Be sure to check out the BiggerPockets Blog at http://www.BiggerPockets.com/renewsblog/



Number of Properties Managed: 1
Number of units under management: 2
Number of Tenants under management: 2
Money owed to owners: $2,300


BiggerPockets Founder · Denver, Colorado


UPDATE:
I received the following response to my recent blog entry from Amber Flynn:

As one of the principal owners of the now closed Whitener & Flynn Properties, it is hard to read these accounts. Some accounts are true; some are false; some are extremely embelished. For years and up until our closing, we were very proud of the service that we provided to our Clients, which you yourself boasted about, as did many of our Clients. Our growth was mostly word of mouth. We were always very timely with our payments, took good care of tenants and were a member of the Better Business Bureau. I wanted to provide the facts on our side so that at least everyone would know where we stand. I know that this is an extremely difficult time for all our past Clients and their tenants.

As a property manager, we are contractually obligated to care for certain issues. Example: a tenant calls with a major roof issue. The estimate is $3000; the owner has $300 in their account. We still must go ahead with the repair. If that tenant moves, the owner refuses to make payment, the buiding is sold or foreclosed on we are stuck with the bill. The same is said for mortgages, taxes, insurance, utilities, repairs, etc. This is a problem for any property manager, but as most of you know (especially you Josh, who's been turned away by one property manager thus far), we managed properties in high risk areas that most property managers would not dare take. That fact coupled with the fall-out of the real estate market, made negative Client invoices skyrocket. There are many past clients that owe Whitener & Flynn Properties money - tens of thousands of dollars. These negative invoices have been accumulating over the course of 3 plus years.

So after reviewing the company's financials, speaking with an attorney and doing much research, Travis Whitener and I voted to close Whitener & Flynn Properties on July the 3rd. So that the company did not accrue anymore owed balances, we closed as soon as possible, to stop collecting the rent and paying out expenses. Once we explained our situation to our attorney, that is what we were advised. Since the 4th of July was a holiday, letters went out on July 5th. We understand that this was extremely short notice, but the other alternative was to keep collecting rent that we may or may not have been able to pay out. On July 10th, we laid off all our employees, sent all licenses back to the Real Estate Commission and ceased all property management/real estate activities.

Our employees worked so hard for us and were committed to your success, and now, they are without jobs. Please don't harass them. Travis and I soley handled the company's financials. They were in as much shock as all of you.

We paid out as many Clients as we could. And yes there were contractors that didn't get paid because we felt that our Clients were owed that money first. Another round of cashier's checks are going out today to past Clients, from owed monies collected, and we will continue to send out monies to past Clients as the Clients that owed us money pay up.

Travis and I are very remorseful for what has happened. He and I have nothing. Our personal rental buildings have been foreclosed on, we are months behind on our bills (and could be losing our personal homes/cars/etc). We have already consulted with a Bankruptcy attorney, but honestly, don't have the money to file. We've cashed out our personal savings, 401K, etc to pay out everything that we could.

We do want to thank all of the Clients and tenants who have shown support to us during this difficult time, especially considering that is equally, if not more difficult for them.

If any past Clients have questions or concerns, please call 314-481-2567. I know that there are lots of rumors floating around, understandably so, but please call us. If there is no answer, leave a message and Travis and/or myself will call you back.

Small_bplogo20aJoshua Dorkin, BiggerPockets, Inc.
E-Mail: webmaster@biggerpockets.com
Telephone: 877-831-4704
Website: http://www.biggerpockets.com
Be sure to check out the BiggerPockets Blog at http://www.BiggerPockets.com/renewsblog/



I would love to join the private blog. How do I do that?

Thank you.

K.


BiggerPockets Founder · Denver, Colorado


Originally posted by "KFoster"
I would love to join the private blog. How do I do that?

Thank you.

K.

Done.

Small_bplogo20aJoshua Dorkin, BiggerPockets, Inc.
E-Mail: webmaster@biggerpockets.com
Telephone: 877-831-4704
Website: http://www.biggerpockets.com
Be sure to check out the BiggerPockets Blog at http://www.BiggerPockets.com/renewsblog/



Please put me on the list for the private discussion for Whitener and Flynn Property Management issue. THANKS


· Boonies, Pennsylvania


I want in.. Maybe I can avoid some mistakes.


BiggerPockets Founder · Denver, Colorado


Originally posted by "mach"
I want in.. Maybe I can avoid some mistakes.

This is only for clients . . . sorry.

Scott - you're set.

Small_bplogo20aJoshua Dorkin, BiggerPockets, Inc.
E-Mail: webmaster@biggerpockets.com
Telephone: 877-831-4704
Website: http://www.biggerpockets.com
Be sure to check out the BiggerPockets Blog at http://www.BiggerPockets.com/renewsblog/


BiggerPockets Founder · Denver, Colorado


UPDATE:
A new business was established on 6/26/2007 by Amy Jones who was an employee at Whitener & Flynn - Mastermind Enterprises, LLC d/b/a Gateway Select Properties (see company info) - which happens to exist at the new address given by WF last month as their new, future place of business. This company, from what different sources have reported, has registered with the MO Secretary of State and association of Realtors.

Upon doing a google search for the company, the following website came up: http://www.interstatehb.com/
Which appears to be the Hotel Brokerage arm of Gateway Select Properties. The website was registered on July 7, 2007.

Furthermore, it also appears as though Gateway Select Properties is also in the property management business. There is a craigslist posting: http://stlouis.craigslist.org/apa/378447824.html - where the company is seeking to lease a 2/1 unit. The contact info for the company can be found at:

Gateway Select Properties
314 241 1041
gatewaysp@hotmail.com

If you know any more about this company, or what business they are in, please let us know by posting in our Private Discussion Area (ask and I'll give you access if you're an ex-client of WF). Please let us know if Amber or Travis are working there . . . thanks!

Small_bplogo20aJoshua Dorkin, BiggerPockets, Inc.
E-Mail: webmaster@biggerpockets.com
Telephone: 877-831-4704
Website: http://www.biggerpockets.com
Be sure to check out the BiggerPockets Blog at http://www.BiggerPockets.com/renewsblog/


BiggerPockets Founder · Denver, Colorado


UPDATE:
I just got a call from Amber Flynn & Travis Whitener. Amber told me that I am on their list to receive my money this week. She told me I should have it by Friday . . .

I'll keep you all posted.

Small_bplogo20aJoshua Dorkin, BiggerPockets, Inc.
E-Mail: webmaster@biggerpockets.com
Telephone: 877-831-4704
Website: http://www.biggerpockets.com
Be sure to check out the BiggerPockets Blog at http://www.BiggerPockets.com/renewsblog/


Property Manager · Honolulu, HI


I really have to question their statement that they are contractually obligated to make repairs. Perhaps there is some local statute that applies, but in my experience, if an owner cannot afford to make repairs, it is simply a " constructive eviction" situation and the tenants need to move out. The PM company always requests funds in advance for any project that the normal monthly cash flow will not cover in the routine billing cycle. In fact, for any project generally over $5000, we require the owner to sign the contract directly with the vendor.

If they were foolish enough to offer a management agreement that said they would pay out of their operating account and ask for reimbursement from the owner after, then that is just poor business practice. I'd sure like to see their mgmt agreement.

Furthermore, if they used money from other client accounts to pay bills, someone could be going to the greybar...



This post has been hidden.


Real Estate Investor · California


I also have been affected by the closure of Whitener and Flynn,I am curious to find out who are some of you using for property management.


Real Estate Investor


We were also using whitner and flynn's for peroperty management and were surprised by their sudden decision to close the business.
Pls let me know if you have new leads for new property management company. Also keep me posted and include me in your blog
Thanks


BiggerPockets Founder · Denver, Colorado


You now have access to the private WF area of these forums.

Just go to: http://forums.biggerpockets.com//viewforum.php?f=98
OR, you will see it as the first topic category on the main forum page.

As for management companies, I can't recommend any, however I'd be happy to share my notes with you if you throw me a name or two.

Best,

Small_bplogo20aJoshua Dorkin, BiggerPockets, Inc.
E-Mail: webmaster@biggerpockets.com
Telephone: 877-831-4704
Website: http://www.biggerpockets.com
Be sure to check out the BiggerPockets Blog at http://www.BiggerPockets.com/renewsblog/


Real Estate Investor · California


Thanks! What do you think about decca realty they offer property management services.


BiggerPockets Founder · Denver, Colorado


Originally posted by "regrealtor"
Thanks! What do you think about decca realty they offer property management services.

I had a lot of problems with Deca - they were the company I used prior to Whitener & Flynn. They did a terrible job with my properties. I'd be happy to tell you about it in private, but I strongly recommend you look at other companies instead.

Small_bplogo20aJoshua Dorkin, BiggerPockets, Inc.
E-Mail: webmaster@biggerpockets.com
Telephone: 877-831-4704
Website: http://www.biggerpockets.com
Be sure to check out the BiggerPockets Blog at http://www.BiggerPockets.com/renewsblog/



Hello all. Wow...this is a shock to me...I rented an apartment from W&F LLC from October 2006 until January 2007. There were some domestic issues (I feared for my safety, as well as that of an unborn child at the time) that I will not go into which caused me to have to terminate my lease early. Basically, I left the apartment still owing them monies for rent (per the lease I signed, early termination fees, plus rent still owed for the last month I was there). Financially I was in a bind and unable to pay anything. I never contacted them to make payment arrangements after I knew I would never return to the apartment. The lease indicates that I would owe them court costs plus sec. deposit plus rent owed...In talking with a new potential landlord I discover that I must find out if this has been turned into a judgement; if so, I've got to pay it off before pretty much anyone will let me rent from them again.

This morning I come to the computer to look up the number for W&F LLC, only to find out that they are now out of business. My question: do I still owe the money? how do I find out how much I owe (the mailbox to that 481-2567 number is full, and I doubt they would return my calls)? I'm not at all sure who to speak to at this point. Any help and advice anyone can give will be greatly appreciated.

P.S. - in case anybody was wondering, the baby was born 07-14-2007, and very healthy. :D


Real Estate Investor · California


Thanks for the info on Decca. What about EFTHIM Company Realtors?


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