I honestly question whether these positive reviews are real or written by staff, because my experience with TCS Management was nothing short of awful. In my opinion, this is the most incompetent and unprofessional management company I have ever dealt with. Every interaction I had with them in Philadelphia was sloppy, disrespectful, and handled with zero care for the people they’re supposed to serve. They showed no integrity, no consistency, and no accountability for anything they did. I’ve never seen a company operate this poorly. I would never recommend them to anyone for any reason! You say you have “no record” of people anytime the review isn’t positive, which seems to be your standard way of avoiding accountability. My situation had to be handled through outside channels when it actually mattered, not through scripted replies on Google. There’s nothing left to revisit with your company, this review is for people considering doing business with you.

As a long-term landlord I was hesitant to hand off management, but TCS made the transition easy I still handle my own maintenance, and their system allows me to use my own vendors The financial reporting and tenant communication save me so much time.

Reb Taylor is the best property manager that we have dealt with in a long time .She makes sure all our needs are met in a timely manner. And anything that we don’t understand she is very patient and understanding. The owner Ben is a great landlord he goes above and beyond for us as tenants.

We recently worked with Rebecca Gustafson in the Brandon, FL area, and she helped us out tremendously! We needed access to view rental properties where the listing agents (with other companies) were not following through with our requests or calls. Rebecca went above and beyond to share a list of all the options in the area that met our needs (within our price range) and she even showed us two properties in person that we could not get the listing agents to show us quick enough. Her expertise helped us make our final decision. When we are ready to make another move in the future, we will definitely reach out to her again. Highly recommend!

My property owner has recently switched over to TCS management, it's been over a month now & NO Contact! I don't know who to pay my rent to. I have service requests with no answer. I have been living here for 3 years with no problem.My old property manager says they have my deposit, but not even a on-boarding email is crazy. At this point I'm considering moving,because I refuse to deal with this nonsense. What a horrible company! ****UPDATE**** I was finally contacted by Both Ben and Bethany, turns out it was a miscommunication between Property management. However,once brought to TCS's attention, that I was living in limbo 😩, Ben swiftly handled everything. 🤗 Also Bethany did attempt to contact me via text however, I never received any messages due to spam blocks on my phone. After being walked through the portal by both of them. I now know how to request services, and TCS Property, has regained my confidence that I won't have to move.

As a landlord with multiple properties, I’ve seen the good and bad in property management. TCS Property Management is hands down the best I’ve worked with. They actually care about both sides— keeping tenants happy and owners stress- free. That balance is hard to find, but they do it perfectly.

I would give this company negative stars if I could. They “merged” with my previous property management company, taking over and making everything difficult as an owner. To just scratch the surface, their accounting was inaccurate, they sent a handyman for multiple repairs which were not approved, and failed to collect money from the tenant which was owed from damages at move out. Overall they mismanaged multiple things and made the process of owning a rental property challenging and stressful. Having owned rentals for 10+ years, this is not how it should be.

Im a new tenant with TCS. I have had to put in a few maintenance request within the 3 months I've been here. They have been fairly good with handling things in a timely manner until my last request. My refrigerator went out, I put in a maintenance request & they came the next day to check it. Anthony (awesome maintenance guy) told me I needed a new fridge & he'll let the office know. We'll it took the office almost 2 weeks to get back to me. I ended up buying me a new fridge because I couldn't wait another week without a refrigerator, no communication about when ill get a new one & ordering out every night was costing TOO much money. When someone did reach out, it was Ben (another awesome TCS staff ). We only spoke on the phone for a few minutes but within those few minutes, he made everything good & apologize for someone dropping the ball. THANK YOU BEN FOR ALL YOUR HELP. I HOPE TCS KNOW HOW AWESOME YOU ARE & HOW MUCH YOU ARE NEEDED THERE ❤️. Jamie (who is the one that showed my the property) also reached out. He reimbursed me & also made things right. Thank you as well!

I honestly question whether these positive reviews are real or written by staff, because my experience with TCS Management was nothing short of awful. In my opinion, this is the most incompetent and unprofessional management company I have ever dealt with. Every interaction I had with them in Philadelphia was sloppy, disrespectful, and handled with zero care for the people they’re supposed to serve. They showed no integrity, no consistency, and no accountability for anything they did. I’ve never seen a company operate this poorly. I would never recommend them to anyone for any reason! You say you have “no record” of people anytime the review isn’t positive, which seems to be your standard way of avoiding accountability. My situation had to be handled through outside channels when it actually mattered, not through scripted replies on Google. There’s nothing left to revisit with your company, this review is for people considering doing business with you.

As a long-term landlord I was hesitant to hand off management, but TCS made the transition easy I still handle my own maintenance, and their system allows me to use my own vendors The financial reporting and tenant communication save me so much time.

Reb Taylor is the best property manager that we have dealt with in a long time .She makes sure all our needs are met in a timely manner. And anything that we don’t understand she is very patient and understanding. The owner Ben is a great landlord he goes above and beyond for us as tenants.

We recently worked with Rebecca Gustafson in the Brandon, FL area, and she helped us out tremendously! We needed access to view rental properties where the listing agents (with other companies) were not following through with our requests or calls. Rebecca went above and beyond to share a list of all the options in the area that met our needs (within our price range) and she even showed us two properties in person that we could not get the listing agents to show us quick enough. Her expertise helped us make our final decision. When we are ready to make another move in the future, we will definitely reach out to her again. Highly recommend!

My property owner has recently switched over to TCS management, it's been over a month now & NO Contact! I don't know who to pay my rent to. I have service requests with no answer. I have been living here for 3 years with no problem.My old property manager says they have my deposit, but not even a on-boarding email is crazy. At this point I'm considering moving,because I refuse to deal with this nonsense. What a horrible company! ****UPDATE**** I was finally contacted by Both Ben and Bethany, turns out it was a miscommunication between Property management. However,once brought to TCS's attention, that I was living in limbo 😩, Ben swiftly handled everything. 🤗 Also Bethany did attempt to contact me via text however, I never received any messages due to spam blocks on my phone. After being walked through the portal by both of them. I now know how to request services, and TCS Property, has regained my confidence that I won't have to move.

As a landlord with multiple properties, I’ve seen the good and bad in property management. TCS Property Management is hands down the best I’ve worked with. They actually care about both sides— keeping tenants happy and owners stress- free. That balance is hard to find, but they do it perfectly.

I would give this company negative stars if I could. They “merged” with my previous property management company, taking over and making everything difficult as an owner. To just scratch the surface, their accounting was inaccurate, they sent a handyman for multiple repairs which were not approved, and failed to collect money from the tenant which was owed from damages at move out. Overall they mismanaged multiple things and made the process of owning a rental property challenging and stressful. Having owned rentals for 10+ years, this is not how it should be.

Im a new tenant with TCS. I have had to put in a few maintenance request within the 3 months I've been here. They have been fairly good with handling things in a timely manner until my last request. My refrigerator went out, I put in a maintenance request & they came the next day to check it. Anthony (awesome maintenance guy) told me I needed a new fridge & he'll let the office know. We'll it took the office almost 2 weeks to get back to me. I ended up buying me a new fridge because I couldn't wait another week without a refrigerator, no communication about when ill get a new one & ordering out every night was costing TOO much money. When someone did reach out, it was Ben (another awesome TCS staff ). We only spoke on the phone for a few minutes but within those few minutes, he made everything good & apologize for someone dropping the ball. THANK YOU BEN FOR ALL YOUR HELP. I HOPE TCS KNOW HOW AWESOME YOU ARE & HOW MUCH YOU ARE NEEDED THERE ❤️. Jamie (who is the one that showed my the property) also reached out. He reimbursed me & also made things right. Thank you as well!