Skip to content
×
PRO Members Get
Full Access
Get off the sidelines and take action in real estate investing with BiggerPockets Pro. Our comprehensive suite of tools and resources minimize mistakes, support informed decisions, and propel you to success.
Advanced networking features
Market and Deal Finder tools
Property analysis calculators
Landlord Command Center
ANNUAL Save 16%
$32.50 /mo
$390 billed annualy
MONTHLY
$39 /mo
billed monthly
7 day free trial. Cancel anytime.
Level up your investing with Pro
Explore exclusive tools and resources to start, grow, or optimize your portfolio.
~$5,000+ potential annual savings on vetted partner products
10+ deal analysis calculators with ready-to-share reports
Lawyer-reviewed leases for every state ($99/package value)
Pro badge for priority visibility in the Forums

Let's keep in touch

Subscribe to our newsletter for timely insights and actionable tips on your real estate journey.

By signing up, you indicate that you agree to the BiggerPockets Terms & Conditions
×
Try Pro Features for Free
Start your 7 day free trial. Pick markets, find deals, analyze and manage properties.

Business Page


business profile image

Service Star Realty

Property Manager
4.6 stars
1190 Reviews

Markets served


Scottsdale, AZ
Laveen, AZ
Tolleson, AZ
El Mirage, AZ
Buckeye, AZ
Phoenix, AZ
Maricopa, AZ
Avondale, AZ
Gilbert, AZ
Mesa, AZ
Cave Creek, AZ
Anthem, AZ
Casa Grande, AZ
Chandler, AZ
Glendale, AZ
Surprise, AZ
Litchfield Park, AZ
Goodyear, AZ
Peoria, AZ
Tempe, AZ
Paradise Valley, AZ
Ahwatukee, AZ

Licenses, Designations or Certificates


Licensed Real Estate Agents, NARPM members, RMP®, CRPM®, MPM®

Company: Service Star Realty - LC641827000
Designated Broker: David Swaim - BR018888000
Marketing Director: Kayla Nelson - SA685847000

About us


We specialize in Full-Service property management, long-term leases, unfurnished single family homes.  Trust us with the day-to-day stress of making sure your investments run smoothly. Discover professional property management services tailored for the Phoenix market with Service Star Realty. As seasoned experts in the local real estate landscape, we specialize in optimizing rental property performance, ensuring maximum returns for investors like you. From meticulous tenant screening to proactive maintenance strategies, our dedicated team handles every detail with precision and care, safeguarding your investment while minimizing stress. Trust Service Star Realty to unlock the full potential of your Phoenix rental property. Contact us today to experience the difference.

Specialties


Long-term rental: 12+ months

Single-family/Townhouse/Condo
Small multi-family: 2-4 units

Reviews (1190)


4.6 stars
1190 Reviews
4.6 stars
1190 Reviews
0.0 star
0 Reviews

reviewer image
5.0 stars
|
a month ago
Reviewed by Kandice Mickelsen
Service Star Realty provides peace of mind through excellent property management and communication. Their property a/c filter program ensures regular maintenance is performed - specifically, Toni's preventive and scheduled checkup ensures proactive measures are dealt with, if needed, and communicated after every visit.
reviewer image
5.0 stars
|
2 months ago
Reviewed by Lisa Artiles
I had a wonderful experience working with Mia. She was consistently communicative with both myself and my client, and the entire process felt seamless. I really appreciated the care and attention she gave every step of the way. Agent to agent, it was an absolute pleasure. Looking forward to another transaction!
reviewer image
5.0 stars
|
2 months ago
Reviewed by Joe Qiao
We're very happy with Service Star Realty managing our property. The process has been mostly hands-off—they handle everything from tenant screening to maintenance, and payments are always on time. The upfront renovation work was handled by their recommended contractors, who were professional and got the job done right. However, I do want to share one moment that almost lost my trust: after the property had only been listed for about a week (I don't recall the exact days, but it was very short), they suggested we lower the monthly rent to attract tenants faster. I found that advice quite off-putting—it felt premature and unnecessary. But I will say this: they presented it as a suggestion only, and when I declined, there was zero pushback or attitude. What ultimately restored my confidence was their performance after that. The ongoing maintenance has been excellent, and their reporting is clear and consistent. They proved that they care about the long-term relationship, not just a quick rental. If you're looking for a management team that listens and delivers, these are your folks. Recommend Ashley Bean, she show us all the details at first meet up
reviewer image
5.0 stars
|
2 months ago
Reviewed by Erika Whittaker
I have had a great experience with Service Star Realty as my property management company. The move-in process was smooth, organized, and clearly communicated from start to finish. Mia, in particular, has been incredible to work with. She has been responsive, professional, and proactive. Every repair request I’ve submitted has been handled quickly and efficiently, which I truly appreciate. It makes a big difference when maintenance issues are addressed in a timely manner. Overall, I feel supported as a tenant and confident that the property is being well managed. I would absolutely recommend Service Star Realty to anyone looking for a reliable and responsive property management company.
reviewer image
5.0 stars
|
2 months ago
Reviewed by Kathleen
Service Star rented my condo, provided awesome pics, screens renters thoroughly, provides monthly reports on all financials. I was out of country for a month and everything handled smoothly. Amanda and others get back with me quickly with any concerns or questions I have. They are very competent and responsive. Kathleen
reviewer image
5.0 stars
|
2 months ago
Reviewed by Tulia Dinea
Working with Service Star Realty has made renting out my home completely stress-free. Their team is responsive, organized, and truly cares about both the property owner and the tenants. I’ve always felt informed and supported, and they handle issues quickly and professionally. It’s such a relief knowing my home is in good hands. I highly recommend them to anyone looking for dependable property management!
reviewer image
5.0 stars
|
2 months ago
Reviewed by Nakiya Toth
I put in a service request for my heater and was contacted by Jevie within two hours to schedule an appointment for the next day. The technician, Steve, was very nice and had everything fixed in about 20 minutes. The whole process was quick, smooth, and very professional. I really appreciated how kind and helpful everyone was.
reviewer image
5.0 stars
|
5 months ago
Reviewed by Brendon Ranagan
This review is a big shout out to our property manager, David Noeltner! He's been an absolute pleasure to work with so far. My fiancee and I just made a big move from Minnesota to Phoenix, AZ. Throughout the rental application process, David was quick and thorough in answering all of our questions. As we recently moved into our rental home, we've experienced a handful of minor issues that have required maintenance requests. However, David continues to be super responsive in addressing all of our concerns and questions. In the past, I've dealt with both private landlords and property managers within larger organizations, and I've experienced how difficult some property managers are to work with. David shows that he truly cares about his tenants and he's certainly made our experience with the Service Start Realty team a positive one thus far! We hope this positive experience continues throughout the duration of our lease.
reviewer image
5.0 stars
|
a month ago
Reviewed by Kandice Mickelsen
Service Star Realty provides peace of mind through excellent property management and communication. Their property a/c filter program ensures regular maintenance is performed - specifically, Toni's preventive and scheduled checkup ensures proactive measures are dealt with, if needed, and communicated after every visit.
reviewer image
5.0 stars
|
2 months ago
Reviewed by Lisa Artiles
I had a wonderful experience working with Mia. She was consistently communicative with both myself and my client, and the entire process felt seamless. I really appreciated the care and attention she gave every step of the way. Agent to agent, it was an absolute pleasure. Looking forward to another transaction!
reviewer image
5.0 stars
|
2 months ago
Reviewed by Joe Qiao
We're very happy with Service Star Realty managing our property. The process has been mostly hands-off—they handle everything from tenant screening to maintenance, and payments are always on time. The upfront renovation work was handled by their recommended contractors, who were professional and got the job done right. However, I do want to share one moment that almost lost my trust: after the property had only been listed for about a week (I don't recall the exact days, but it was very short), they suggested we lower the monthly rent to attract tenants faster. I found that advice quite off-putting—it felt premature and unnecessary. But I will say this: they presented it as a suggestion only, and when I declined, there was zero pushback or attitude. What ultimately restored my confidence was their performance after that. The ongoing maintenance has been excellent, and their reporting is clear and consistent. They proved that they care about the long-term relationship, not just a quick rental. If you're looking for a management team that listens and delivers, these are your folks. Recommend Ashley Bean, she show us all the details at first meet up
reviewer image
5.0 stars
|
2 months ago
Reviewed by Erika Whittaker
I have had a great experience with Service Star Realty as my property management company. The move-in process was smooth, organized, and clearly communicated from start to finish. Mia, in particular, has been incredible to work with. She has been responsive, professional, and proactive. Every repair request I’ve submitted has been handled quickly and efficiently, which I truly appreciate. It makes a big difference when maintenance issues are addressed in a timely manner. Overall, I feel supported as a tenant and confident that the property is being well managed. I would absolutely recommend Service Star Realty to anyone looking for a reliable and responsive property management company.
reviewer image
5.0 stars
|
2 months ago
Reviewed by Kathleen
Service Star rented my condo, provided awesome pics, screens renters thoroughly, provides monthly reports on all financials. I was out of country for a month and everything handled smoothly. Amanda and others get back with me quickly with any concerns or questions I have. They are very competent and responsive. Kathleen
reviewer image
5.0 stars
|
2 months ago
Reviewed by Tulia Dinea
Working with Service Star Realty has made renting out my home completely stress-free. Their team is responsive, organized, and truly cares about both the property owner and the tenants. I’ve always felt informed and supported, and they handle issues quickly and professionally. It’s such a relief knowing my home is in good hands. I highly recommend them to anyone looking for dependable property management!
reviewer image
5.0 stars
|
2 months ago
Reviewed by Nakiya Toth
I put in a service request for my heater and was contacted by Jevie within two hours to schedule an appointment for the next day. The technician, Steve, was very nice and had everything fixed in about 20 minutes. The whole process was quick, smooth, and very professional. I really appreciated how kind and helpful everyone was.
reviewer image
5.0 stars
|
5 months ago
Reviewed by Brendon Ranagan
This review is a big shout out to our property manager, David Noeltner! He's been an absolute pleasure to work with so far. My fiancee and I just made a big move from Minnesota to Phoenix, AZ. Throughout the rental application process, David was quick and thorough in answering all of our questions. As we recently moved into our rental home, we've experienced a handful of minor issues that have required maintenance requests. However, David continues to be super responsive in addressing all of our concerns and questions. In the past, I've dealt with both private landlords and property managers within larger organizations, and I've experienced how difficult some property managers are to work with. David shows that he truly cares about his tenants and he's certainly made our experience with the Service Start Realty team a positive one thus far! We hope this positive experience continues throughout the duration of our lease.

Our Team


Kayla Nelson