My wife and I had a great experience with Truedoor. Their customer service was excellent and they were very friendly and professional. They answered all of our questions clearly and made the whole process easy. We really appreciated how responsive and helpful they were.

Hello all! It is rather unfortunate i have to waste my time writing this but this is the only way it seems. Luis (Property manger) has made living in the apartment that I live in worse than it already was before. Not only do they HARDLY respond to ANY messages. Not only do they wait WEEKS to fix something. Not only does he blame his workers for his mistakes. But he unfortunately is also not man enough to own up to them. Luis violated our lease 3 seperate times by opening our property without it being an actual emergency (California Civil Code §1954). He could have simply avoided any issue if he could have taken the 5 minutes out of his day to properly do his job and contact his tenets, but unfortunately as you see now he obviously did not do so. When confronting luis i had texted him, Emailed, called, all leaving respectful voicemails despite them leaving my garage open for HOURS with all of my tools and my VEHICLE sitting there for the taking. Luis lied and stated they closed the garage when he finally answered my calls (After responding to our neighbors and apologizing to them since he also violated there rights) and wouldn’t even provide a simple I AM SORRY. This all could have been completely avoided if he took the time to actually talk to his workers or have been man enough to at least apologize. If Luis is your property manager / you meet him when moving. DONT WATE YOUR TIME, FIND SOMEWHERE BETTER. Again, unfortunate it had to get to this point but a simple apology would have done plenty.

Bryson from the property management team did an excellent job finding a tenant for my property. He was responsive, professional, and kept me informed throughout the entire process. Bryson handled everything efficiently and made the experience smooth and stress-free. I truly appreciate his dedication and would highly recommend him to anyone looking for reliable property management services.

Mary was wonderful to work with throughout the application process. She was responsive, professional, and made everything stress free. Frances was also great during the showing and took the time to answer all of our questions. Overall, a fantastic experience from start to finish.

Bryson at True Door has been so helpful and kind through our entire rental process. We are very grateful for his attentiveness, fast replies and willingness to be flexible. We highly recommend True Door!

Been using them for years and they've helped relieve the stress of managing a rental unit from my family. Jose Gomez, the mantinence manager, has been super helpful whenever there's a small or massive matinence request. Always able to get back to me in a timely manner to explain our options.

I’ve been using TrueDoor Property Management for well over 10 years, and they have been absolutely outstanding. They handle every aspect of my rental property with professionalism, efficiency, and care. Communication is always clear, issues are resolved quickly, and I have complete peace of mind knowing my property is in their hands. Over the years, TrueDoor Property Management has handled all of the service for my property, and Jeff has always done an incredible job. His dedication, responsiveness, and attention to detail have made the entire experience smooth and worry-free. After a decade of excellent service, I can confidently say they are reliable, trustworthy, and the best in the business. Highly recommend!

We rented a home from True Door for 2 years. It seemed fine until our AC broke, we reported it, never heard from them. For a month in the middle of August dying from heat. We had to pay for the repair ourself and take it out of the rent because no one would get back to us. Then when we moved out, we paid a professional cleaner to clean the house then received a $1,600 bill taken from our deposit for cleaning!!!! They said the house was not cleaned and itemized every tiny detail and charged outrageous prices totaling $1,600 who in the world charges that much for a cleaning?! After we paid $400 for a cleaning company to clean the home. How it looked when we left… look at the pictures. It was clean! Beware when you move out this company is dishonest and gouges you to keep the deposit money!

My wife and I had a great experience with Truedoor. Their customer service was excellent and they were very friendly and professional. They answered all of our questions clearly and made the whole process easy. We really appreciated how responsive and helpful they were.

Hello all! It is rather unfortunate i have to waste my time writing this but this is the only way it seems. Luis (Property manger) has made living in the apartment that I live in worse than it already was before. Not only do they HARDLY respond to ANY messages. Not only do they wait WEEKS to fix something. Not only does he blame his workers for his mistakes. But he unfortunately is also not man enough to own up to them. Luis violated our lease 3 seperate times by opening our property without it being an actual emergency (California Civil Code §1954). He could have simply avoided any issue if he could have taken the 5 minutes out of his day to properly do his job and contact his tenets, but unfortunately as you see now he obviously did not do so. When confronting luis i had texted him, Emailed, called, all leaving respectful voicemails despite them leaving my garage open for HOURS with all of my tools and my VEHICLE sitting there for the taking. Luis lied and stated they closed the garage when he finally answered my calls (After responding to our neighbors and apologizing to them since he also violated there rights) and wouldn’t even provide a simple I AM SORRY. This all could have been completely avoided if he took the time to actually talk to his workers or have been man enough to at least apologize. If Luis is your property manager / you meet him when moving. DONT WATE YOUR TIME, FIND SOMEWHERE BETTER. Again, unfortunate it had to get to this point but a simple apology would have done plenty.

Bryson from the property management team did an excellent job finding a tenant for my property. He was responsive, professional, and kept me informed throughout the entire process. Bryson handled everything efficiently and made the experience smooth and stress-free. I truly appreciate his dedication and would highly recommend him to anyone looking for reliable property management services.

Mary was wonderful to work with throughout the application process. She was responsive, professional, and made everything stress free. Frances was also great during the showing and took the time to answer all of our questions. Overall, a fantastic experience from start to finish.

Bryson at True Door has been so helpful and kind through our entire rental process. We are very grateful for his attentiveness, fast replies and willingness to be flexible. We highly recommend True Door!

Been using them for years and they've helped relieve the stress of managing a rental unit from my family. Jose Gomez, the mantinence manager, has been super helpful whenever there's a small or massive matinence request. Always able to get back to me in a timely manner to explain our options.

I’ve been using TrueDoor Property Management for well over 10 years, and they have been absolutely outstanding. They handle every aspect of my rental property with professionalism, efficiency, and care. Communication is always clear, issues are resolved quickly, and I have complete peace of mind knowing my property is in their hands. Over the years, TrueDoor Property Management has handled all of the service for my property, and Jeff has always done an incredible job. His dedication, responsiveness, and attention to detail have made the entire experience smooth and worry-free. After a decade of excellent service, I can confidently say they are reliable, trustworthy, and the best in the business. Highly recommend!

We rented a home from True Door for 2 years. It seemed fine until our AC broke, we reported it, never heard from them. For a month in the middle of August dying from heat. We had to pay for the repair ourself and take it out of the rent because no one would get back to us. Then when we moved out, we paid a professional cleaner to clean the house then received a $1,600 bill taken from our deposit for cleaning!!!! They said the house was not cleaned and itemized every tiny detail and charged outrageous prices totaling $1,600 who in the world charges that much for a cleaning?! After we paid $400 for a cleaning company to clean the home. How it looked when we left… look at the pictures. It was clean! Beware when you move out this company is dishonest and gouges you to keep the deposit money!