I have been working closely with Renee Cubillas, Property Coordinator at HCM Property Management in Irvine. Renee has been very effective in resolving any issue that has come up with my rental property. I recently had a question and she went above and beyond in explaining everything to me. Thank you, Renee.

As a renter, I had very negative experiences with HCM from 8/2025-11/25. I had similar experiences to other 1 star reviewers. Pay attention to how HCM responds to negative Google reviews by discrediting and changing the narrative - this is how they will respond to you as a tenant or landlord. HCM included their Director of Operations in emails where they threatened unwarranted financial hardship and used other coercive practices, which to me suggests a larger issue with this company that isn’t isolated to one employee. I reported them to BBB and several other outlets due to inappropriate business practices and treatment of their customers.

I used HCM Property Management for over a year, and the experience was absolutely terrible from start to finish. During their management, a major water leak occurred that ended up costing me over $30,000 to repair. HCM claimed this was due to “long-term wear and tear,” but I seriously question this explanation. A problem that requires $30,000 worth of repairs should never happen without any prior warning, inspections, or preventive notice. Their oversight and monitoring were completely inadequate. Throughout the entire process, HCM only protected the tenant’s interests and provided little to no protection for the landlord. If you are a property owner considering using them, this is a huge mistake. Things became even worse when I decided to stop using their services. They failed to properly inspect the property, yet still sent me a final “repair list.” They gave me two options: 1. Pay the money myself, or 2. Let the tenant handle the repairs When I chose to have the tenant fix the issues, their attitude immediately turned hostile. They simply said they would deduct the money and stop dealing with it, which was NOT our original agreement. The property should have been returned to its original condition — that is basic responsibility. Even more unacceptable: • They completely missed a pile of trash dumped in a corner of the yard during inspection. • The tenant did not pay utility bills, and those bills arrived after the keys were returned. • When I contacted HCM about this, they told me to go chase the tenant myself. This company is extremely irresponsible, unprofessional, and unreliable. I am writing this based on real, firsthand experience. I strongly advise any landlord or property owner to stay far away from HCM Property Management. This is a company that simply should not be used

I would like to give a big shout-out to Luisa Jimenez, the accountant at the HCM property management company. She responds incredibly quickly and is always efficient when addressing any questions I have. Luisa has helped coordinate with the owner and resolve many accounting-related issues that had been unclear for a long time. She is detail-oriented, professional, and has a very pleasant attitude. Communication with her is always smooth and easy. It’s truly rare to find someone so responsible and efficient. Luisa absolutely deserves a five-star review!

We have been with the smaller agencies for more than 10 years. This time we thought we should give HCM Property Management a try. We live in Australia and it has worked out brilliantly for us. We really enjoy and prefer the process driven / corporate approach to managing properties. eg. Renting and maintenance. It is clear, concise, easy and quick. They have separate teams that can act and be proactive immediately concurrently on multiple tasks. New tenants have just moved in. Looking forward to working with the HCM PM team. Thanks Lenny, Dianne, Renee, Dalia, Ana, Connor, Luisa, and Diego.

Our deposit was $3460 and once we turned in our rental we received $410 back. When leasing with this company you can kiss your deposit good bye. We took care of the property and paid on time always. Instead of carpet cleaning they opt to charge you for new carpets etc , hefty cleaning fees and hefty repair fees.

Imy has been incredibly helpful throughout our transition to getting our home rented. She takes the time to explain each step of the process clearly and thoroughly. She's also proactive and not afraid to step in and help us get everything organized as we prepare to move out of state. I'm truly grateful for her support and would gladly recommend her to any other landlord.

I am extremely upset and frustrated with the service provided by HCM Property Management. Upon moving into the unit, I encountered a severe water leak in the bathroom, which subsequently affected the neighbors below me. During the investigation, HCM discovered extensive mold, which they claimed had spread everywhere, necessitating the complete replacement of the bathroom stall. It is hard to believe that the mold spread so rapidly solely due to the recent flooding; it seems likely that the mold was pre-existing and not properly addressed before I moved in. HCM Property Management insisted that my insurance should cover all the repairs, adding to my financial burden. The repair process has been excruciatingly slow and poorly managed. It took them two days just to remove the bathroom stall, and they placed dryers to dry out the wood, which took about two weeks. During this period, the workers only showed up for four days. The day before the insurance adjuster was scheduled to visit, they hastily removed the tub and the rest of the bathroom, then disappeared for five days without any explanation. When I contacted HCM Management, Ana informed me that they were waiting for the insurance payment. It has now been over five days since that conversation, and I have not received any updates or calls from them. I have been living without a functional bathroom since the beginning of the month, far exceeding the initial two-week timeframe they promised for completing the repairs. I have been forced to use the bathroom at the community clubhouse, which is incredibly inconvenient and unacceptable. The lack of communication, the slow pace of repairs, and the overall mismanagement by HCM Property Management have caused me significant stress and inconvenience. I would not recommend their services to anyone based on this experience. They have failed to provide even the most basic level of customer service and have shown a complete disregard for the wellbeing and comfort of their tenants.

I have been working closely with Renee Cubillas, Property Coordinator at HCM Property Management in Irvine. Renee has been very effective in resolving any issue that has come up with my rental property. I recently had a question and she went above and beyond in explaining everything to me. Thank you, Renee.

As a renter, I had very negative experiences with HCM from 8/2025-11/25. I had similar experiences to other 1 star reviewers. Pay attention to how HCM responds to negative Google reviews by discrediting and changing the narrative - this is how they will respond to you as a tenant or landlord. HCM included their Director of Operations in emails where they threatened unwarranted financial hardship and used other coercive practices, which to me suggests a larger issue with this company that isn’t isolated to one employee. I reported them to BBB and several other outlets due to inappropriate business practices and treatment of their customers.

I used HCM Property Management for over a year, and the experience was absolutely terrible from start to finish. During their management, a major water leak occurred that ended up costing me over $30,000 to repair. HCM claimed this was due to “long-term wear and tear,” but I seriously question this explanation. A problem that requires $30,000 worth of repairs should never happen without any prior warning, inspections, or preventive notice. Their oversight and monitoring were completely inadequate. Throughout the entire process, HCM only protected the tenant’s interests and provided little to no protection for the landlord. If you are a property owner considering using them, this is a huge mistake. Things became even worse when I decided to stop using their services. They failed to properly inspect the property, yet still sent me a final “repair list.” They gave me two options: 1. Pay the money myself, or 2. Let the tenant handle the repairs When I chose to have the tenant fix the issues, their attitude immediately turned hostile. They simply said they would deduct the money and stop dealing with it, which was NOT our original agreement. The property should have been returned to its original condition — that is basic responsibility. Even more unacceptable: • They completely missed a pile of trash dumped in a corner of the yard during inspection. • The tenant did not pay utility bills, and those bills arrived after the keys were returned. • When I contacted HCM about this, they told me to go chase the tenant myself. This company is extremely irresponsible, unprofessional, and unreliable. I am writing this based on real, firsthand experience. I strongly advise any landlord or property owner to stay far away from HCM Property Management. This is a company that simply should not be used

I would like to give a big shout-out to Luisa Jimenez, the accountant at the HCM property management company. She responds incredibly quickly and is always efficient when addressing any questions I have. Luisa has helped coordinate with the owner and resolve many accounting-related issues that had been unclear for a long time. She is detail-oriented, professional, and has a very pleasant attitude. Communication with her is always smooth and easy. It’s truly rare to find someone so responsible and efficient. Luisa absolutely deserves a five-star review!

We have been with the smaller agencies for more than 10 years. This time we thought we should give HCM Property Management a try. We live in Australia and it has worked out brilliantly for us. We really enjoy and prefer the process driven / corporate approach to managing properties. eg. Renting and maintenance. It is clear, concise, easy and quick. They have separate teams that can act and be proactive immediately concurrently on multiple tasks. New tenants have just moved in. Looking forward to working with the HCM PM team. Thanks Lenny, Dianne, Renee, Dalia, Ana, Connor, Luisa, and Diego.

Our deposit was $3460 and once we turned in our rental we received $410 back. When leasing with this company you can kiss your deposit good bye. We took care of the property and paid on time always. Instead of carpet cleaning they opt to charge you for new carpets etc , hefty cleaning fees and hefty repair fees.

Imy has been incredibly helpful throughout our transition to getting our home rented. She takes the time to explain each step of the process clearly and thoroughly. She's also proactive and not afraid to step in and help us get everything organized as we prepare to move out of state. I'm truly grateful for her support and would gladly recommend her to any other landlord.

I am extremely upset and frustrated with the service provided by HCM Property Management. Upon moving into the unit, I encountered a severe water leak in the bathroom, which subsequently affected the neighbors below me. During the investigation, HCM discovered extensive mold, which they claimed had spread everywhere, necessitating the complete replacement of the bathroom stall. It is hard to believe that the mold spread so rapidly solely due to the recent flooding; it seems likely that the mold was pre-existing and not properly addressed before I moved in. HCM Property Management insisted that my insurance should cover all the repairs, adding to my financial burden. The repair process has been excruciatingly slow and poorly managed. It took them two days just to remove the bathroom stall, and they placed dryers to dry out the wood, which took about two weeks. During this period, the workers only showed up for four days. The day before the insurance adjuster was scheduled to visit, they hastily removed the tub and the rest of the bathroom, then disappeared for five days without any explanation. When I contacted HCM Management, Ana informed me that they were waiting for the insurance payment. It has now been over five days since that conversation, and I have not received any updates or calls from them. I have been living without a functional bathroom since the beginning of the month, far exceeding the initial two-week timeframe they promised for completing the repairs. I have been forced to use the bathroom at the community clubhouse, which is incredibly inconvenient and unacceptable. The lack of communication, the slow pace of repairs, and the overall mismanagement by HCM Property Management have caused me significant stress and inconvenience. I would not recommend their services to anyone based on this experience. They have failed to provide even the most basic level of customer service and have shown a complete disregard for the wellbeing and comfort of their tenants.