Dealing with Russell has been great. The set up they have to help get all utilities set up was so easy. I was surprised! They did all the work. I would use them again if needed. Top notch customer service!

We have some experience from the renter side of working with real property management Northpoint. It has been disappointing to say the least. If you ever have any maintenance request, there is zero urgency to get anything done. As soon as they need something from you, they’ll respond very quickly. We have been moved out of the place for over three weeks now and have not heard one single word on our security deposit. Comes across as extremely unprofessional, and that they have no intention of returning that money. I’ve reached out multiple times and can’t even get a response from them, a bit ridiculous.

Russell has been extremely helpful throughout the entire process. This was our first home rental and have been supported by him each step of the way.

Russell is great! He is extremely responsive and is very personable. He takes the time to understand and know your specific situation. Highly recommend.

Update at bottom of review*** I’ll start by saying the landlord, Russell, is a nice guy. I don’t believe he means any harm, but communication has definitely been an issue. His response times aren’t great. The expected move in costs included a deposit of $1295 plus first month’s rent, while I understand this is standard it wasn’t disclosed before signing the lease. This wasn’t evident on the lease which caused some confusion as I did not budget to pay the additional fee. After signing the lease he disclosed that he’s selling the property. We haven’t even been here a mere 4 days and have to face multiple showings of our apartment for an indefinite amount of time. That’s his right as a landlord, but we wouldn’t have signed the lease if we knew he planned on selling during our lease. For the following months we’ll just have to expect multiple people walking into our homes at different hours of the day, as we’re trying to settle in. He does give us 24-48 hour notices before the viewing which is helpful. Moreover, There was a chicken bone and a pool of stagnant water in the dishwasher from a clog upon our arrival and water damage under the kitchen and bathroom sinks. Lastly, we requested to have the apartment cleaned before our arrival, and Russel followed through to no extra charge to us. This was greatly appreciated! Overall the process has not been the most ideal and has been stressful at times. However, Russell has been flexible with letting us pay the move in fee at a later date with no late fees and answered our questions when he does get back to us. Updated: 10/16/2026 I am no longer living in the apartment. I mentioned above that the landlord, Russell, neglected to tell us that he planned on selling the apartment before we signed the lease. When we asked him about it, he reassured us that the new owners would honor the lease agreement and our lease term. That turned out to be untrue. Only 2 weeks after we moved in we received notice that the property had been sold and the new owners wanted us out in 30 days. We moved from Florida to Georgia, so you can imagine the financial strain this put us under. Yes, we were promised our deposit back plus one month’s rent for the inconvenience, however we wouldn’t receive this until after we were moved out. We also just bought a washer and dryer unit for $1800 because the apartment didn’t come with it. Russell went silent after sending the email. He stopped returning our texts and emails and for a while there we thought we had been scammed. We did get our money in the end but the entire process was incredibly frustrating. I would not rent with this company as they have very little integrity towards their tenants.

Dealing with Russell has been great. The set up they have to help get all utilities set up was so easy. I was surprised! They did all the work. I would use them again if needed. Top notch customer service!

We have some experience from the renter side of working with real property management Northpoint. It has been disappointing to say the least. If you ever have any maintenance request, there is zero urgency to get anything done. As soon as they need something from you, they’ll respond very quickly. We have been moved out of the place for over three weeks now and have not heard one single word on our security deposit. Comes across as extremely unprofessional, and that they have no intention of returning that money. I’ve reached out multiple times and can’t even get a response from them, a bit ridiculous.

Russell has been extremely helpful throughout the entire process. This was our first home rental and have been supported by him each step of the way.

Russell is great! He is extremely responsive and is very personable. He takes the time to understand and know your specific situation. Highly recommend.

Update at bottom of review*** I’ll start by saying the landlord, Russell, is a nice guy. I don’t believe he means any harm, but communication has definitely been an issue. His response times aren’t great. The expected move in costs included a deposit of $1295 plus first month’s rent, while I understand this is standard it wasn’t disclosed before signing the lease. This wasn’t evident on the lease which caused some confusion as I did not budget to pay the additional fee. After signing the lease he disclosed that he’s selling the property. We haven’t even been here a mere 4 days and have to face multiple showings of our apartment for an indefinite amount of time. That’s his right as a landlord, but we wouldn’t have signed the lease if we knew he planned on selling during our lease. For the following months we’ll just have to expect multiple people walking into our homes at different hours of the day, as we’re trying to settle in. He does give us 24-48 hour notices before the viewing which is helpful. Moreover, There was a chicken bone and a pool of stagnant water in the dishwasher from a clog upon our arrival and water damage under the kitchen and bathroom sinks. Lastly, we requested to have the apartment cleaned before our arrival, and Russel followed through to no extra charge to us. This was greatly appreciated! Overall the process has not been the most ideal and has been stressful at times. However, Russell has been flexible with letting us pay the move in fee at a later date with no late fees and answered our questions when he does get back to us. Updated: 10/16/2026 I am no longer living in the apartment. I mentioned above that the landlord, Russell, neglected to tell us that he planned on selling the apartment before we signed the lease. When we asked him about it, he reassured us that the new owners would honor the lease agreement and our lease term. That turned out to be untrue. Only 2 weeks after we moved in we received notice that the property had been sold and the new owners wanted us out in 30 days. We moved from Florida to Georgia, so you can imagine the financial strain this put us under. Yes, we were promised our deposit back plus one month’s rent for the inconvenience, however we wouldn’t receive this until after we were moved out. We also just bought a washer and dryer unit for $1800 because the apartment didn’t come with it. Russell went silent after sending the email. He stopped returning our texts and emails and for a while there we thought we had been scammed. We did get our money in the end but the entire process was incredibly frustrating. I would not rent with this company as they have very little integrity towards their tenants.