Krystle Properties rented a 2 bd 1 bath, tiny 900 sq ft home and there are SIX adults living in the house. They have unleashed dogs running out, barking at the mail man, pooping in neighbors' yards. Their driveway only fits 2 cars and they have 6-7 cars. Krystle Properties has done this in multiple other homes. They will rent to anybody and do not come back to inspect the property. I've seen Krystle Properties rented homes become drug house, car repair, used car sales ... they don't take care or "manage" the properties. They only care if they're paid.

Easily the worst rental experience I've ever had. There are multiple points of water damage in the house my partner and I rent that weren't addressed BEFORE we moved in. They still have not been actually meaningfully worked on; they even canceled the work order and there is STILL water damage. My partner and I have asthma and are severely affected by mold, which is the exact result of untreated water damage. Our health is literally at risk. The only person we got on the phone told us the property manager would be willing to give us a dehumidifier to help with the damage - entirely unacceptable. Under their current ownership and management, Krystle Properties is walking disaster.

I highly recommend Krystal Properties. Their team is always responsive, professional, and ready to assist with any last-minute maintenance or repair needs at our rental property. They make the rental process easy and convenient, especially with their online rent payment option. It's reassuring to know they are always available to help when needed. Great customer service and dependable property management!

Working with KPM has been so smooth. Derrick answered all my questions. There’s been a couple issues that KPM addressed and resolved quickly. The team is easy to communicate with and has responded promptly.

Krystle properties may manage some decent property but they refuse to address tenants issues. Like neighbors who don't know how to respect boundaries. They don't use the authority of a manager to alleviate bad behavior from tenants. They rather not be bothered. So besides collecting the rent isn't that what property management does? Not the case. Peaceful enjoyment of your unit doesn't concern them.

This has been an extremely frustrating and unacceptable experience from the start. We were pressured into moving in 15 days earlier than our planned move-in date, yet the property was clearly not ready. It has now been over 40 days since we moved in, and we still have not been provided a gate code. While we were given a remote, that is not a reliable or sufficient form of access. I have already been locked out of the property and had to wait over an hour for someone to let me in because I did not have the remote on me. This is not just inconvenient, it is a basic access and safety issue. A gate code is a fundamental necessity and should have been provided prior to move-in, especially given that we were asked to move in early. The lack of urgency to resolve something this simple is extremely concerning. On top of that, communication has been consistently poor. There are no proactive updates, and we are forced to repeatedly follow up just to get basic information, with little to no resolution. At this point, it reflects a serious lack of organization, professionalism, and regard for tenants. If this is how basic issues are handled, it raises major concerns about how more serious matters would be addressed. I would strongly caution anyone considering renting through this company. This situation should never have been allowed to go on this long, and I expect immediate action to resolve it.

Amazing people every person I have talked to has been very nice and helpful. They were able to get our application approved in only 3 days, couldn’t be more thankful towards them.

Krystle Property Management has been outstanding. We have been working with them since 2011.They are organized, dependable, and extremely responsive whenever something comes up. Maintenance is handled quickly, tenants are well managed, and everything runs smoothly. It gives us real peace of mind knowing our property is in such capable hands. Highly recommend their professional services. Thanks

Krystle Properties rented a 2 bd 1 bath, tiny 900 sq ft home and there are SIX adults living in the house. They have unleashed dogs running out, barking at the mail man, pooping in neighbors' yards. Their driveway only fits 2 cars and they have 6-7 cars. Krystle Properties has done this in multiple other homes. They will rent to anybody and do not come back to inspect the property. I've seen Krystle Properties rented homes become drug house, car repair, used car sales ... they don't take care or "manage" the properties. They only care if they're paid.

Easily the worst rental experience I've ever had. There are multiple points of water damage in the house my partner and I rent that weren't addressed BEFORE we moved in. They still have not been actually meaningfully worked on; they even canceled the work order and there is STILL water damage. My partner and I have asthma and are severely affected by mold, which is the exact result of untreated water damage. Our health is literally at risk. The only person we got on the phone told us the property manager would be willing to give us a dehumidifier to help with the damage - entirely unacceptable. Under their current ownership and management, Krystle Properties is walking disaster.

I highly recommend Krystal Properties. Their team is always responsive, professional, and ready to assist with any last-minute maintenance or repair needs at our rental property. They make the rental process easy and convenient, especially with their online rent payment option. It's reassuring to know they are always available to help when needed. Great customer service and dependable property management!

Working with KPM has been so smooth. Derrick answered all my questions. There’s been a couple issues that KPM addressed and resolved quickly. The team is easy to communicate with and has responded promptly.

Krystle properties may manage some decent property but they refuse to address tenants issues. Like neighbors who don't know how to respect boundaries. They don't use the authority of a manager to alleviate bad behavior from tenants. They rather not be bothered. So besides collecting the rent isn't that what property management does? Not the case. Peaceful enjoyment of your unit doesn't concern them.

This has been an extremely frustrating and unacceptable experience from the start. We were pressured into moving in 15 days earlier than our planned move-in date, yet the property was clearly not ready. It has now been over 40 days since we moved in, and we still have not been provided a gate code. While we were given a remote, that is not a reliable or sufficient form of access. I have already been locked out of the property and had to wait over an hour for someone to let me in because I did not have the remote on me. This is not just inconvenient, it is a basic access and safety issue. A gate code is a fundamental necessity and should have been provided prior to move-in, especially given that we were asked to move in early. The lack of urgency to resolve something this simple is extremely concerning. On top of that, communication has been consistently poor. There are no proactive updates, and we are forced to repeatedly follow up just to get basic information, with little to no resolution. At this point, it reflects a serious lack of organization, professionalism, and regard for tenants. If this is how basic issues are handled, it raises major concerns about how more serious matters would be addressed. I would strongly caution anyone considering renting through this company. This situation should never have been allowed to go on this long, and I expect immediate action to resolve it.

Amazing people every person I have talked to has been very nice and helpful. They were able to get our application approved in only 3 days, couldn’t be more thankful towards them.

Krystle Property Management has been outstanding. We have been working with them since 2011.They are organized, dependable, and extremely responsive whenever something comes up. Maintenance is handled quickly, tenants are well managed, and everything runs smoothly. It gives us real peace of mind knowing our property is in such capable hands. Highly recommend their professional services. Thanks