My rent shot up over $100 with doubled pet rent and maintenance guys showing up without notice. Selfish, greedy, and inconsiderate

grit bought my apartment complex recently and are completely incapable of and unwilling to communicate effectively. they double charged tenants' rent when they took over. when you call the property manager's number and she doesn't answer, it redirects to a different office and it might be days before she hears anything about your message, let alone when/if she gets back to you (and i found this out bc i was trying to get a hold of someone when they overdrafted my account by double charging my rent). they charge a $200+ fee just to renew your lease, then ALSO increase your rent $100+/month after doing nothing to improve your unit whatsoever. most of the units don't even have dishwashers or central air. they don't know what they're doing, but you'll be paying them as much as they can get out of you regardless.

I had a frustrating experience trying to schedule a tour with Grit Property Management Group. I called twice this morning hoping to get a link to book a showing, but both times I was routed through an AI system that didn’t actually help. I ended up receiving automated “thank you for calling” messages instead of any real assistance or a way to schedule a tour. It felt like there wasn’t an easy way to get basic help or connect with a real person when needed, which made the process more difficult than it should be. For something as important as finding housing, I would expect a more straightforward and accessible scheduling system. I hope they improve their communication options moving forward, because the properties themselves look promising, but the current process made it hard to move forward.

Spammed me with emails and texts from an AI chat bot when I made an appointment to tour a property and I confirmed 3 times that I would be there. No one showed up to the property and then when I called, I got an automated email 15 minutes after the tour was supposed to start to say that it had been cancelled. When I finally got a real person on the phone they said “I only have one person showing properties I didn’t know they were canceling anything.” If you have so many properties that you can’t manage them with real people you probably aren’t going to be a good landlord. Also the house they were going to show me looked way worse in person- broken fence and hugely overgrown yard. I would avoid. I have no doubt that most of these 5 star reviews are bots.

We had some struggles in the beginning, when Angie reached out she was extremely helpful we made sure our requests where being heard. I can say that Angie truly cares about what she does and the people that rent with grit. Thank you for being what we needed when moving to kc and being so kind and helpful we truly appreciate it.

It's a trap! The current property management company, Grit Property Group, has really run this once quaint and affordable complex into the ground! Grit Property Group has significantly lowered the standards of safety, general maintenance, resident retention, cleanliness, and overall peace of mind that existed before the takeover. Homeless people are living in the laundry rooms. Pipes are so clogged that the laundry rooms flood between cycles. Dog excrement is being left by SO many neglectful and inconsiderate tenants that it is causing other pets health issues and also causing the place to stink. While other tenants just allow their dogs to relieve themselves on the patios above other residents. I.e. my neighbors above me. The pool is the only amenity the complex has to offer, and the Grit failed to open it for more than a 24 hour period, the whole summer of 2025!! To top that off, there are now $100+ worth of fees tacked on every month! $50 for "tenant paid utilities" (trash and water used to be included in rent 05/2025) $30 for "resident benefit package" nothing extra is being done on the property to allow for such a charge. The lights around the pool were removed, which provided ambience and safety for those walking their pets at night. The lights in the parking lot are mostly out and make for an unsafe space. +$10.95 for renters insurance (unless you go through their app, to prove you have your own which is another charge. +$9.99 transaction fee to use your card to pay rent. It is very disappointing, that within one year, a home can become such a dreaded place to be.

The entire staff are wonderful and they provide 5 star service to the tenants pertaining to maintenance issues and they also provide superb updates pertaining to rental payments

According to Grit Property Group, the Resident Benefits Package is outlined in advance and is compliant with Missouri law. However, under this package you charge residents a fee to change air filters in their apartments. This is a landlord’s responsibility, as it is part of building maintenance—not a tenant’s responsibility. This is a direct violation of Missouri landlord–tenant law, and this package cannot comply with Missouri law by any means. Inquired about the one-bedroom apartment priced at $775 plus fees, located at 120 W Elizabeth St, Independence, Missouri, and managed by Grit Property Group. “Plus fees” means you will be paying $30 for the RBP package, $10.95 for renter’s insurance, and $50 for water/sewer/trash. If you have pets, that’s an additional $50 per animal per month. On top of that, you are responsible for utilities—gas and electricity—which will add approximately another $200 to the bill. In total, you will end up paying over $1,000 for an old apartment that does not have a washer and dryer, dishwasher, or microwave. Additionally, the laundry facility is not free for residents, so you will be paying extra for that as well. Are you serious? At this price point, you can find a luxury apartment with the amenities mentioned above. Not to mention, this property does not offer any amenities at all—no gym, no pool, etc. The “cherry on top” is the RBP package, which includes a charge for changing air filters in residents’ apartments. This should be part of building maintenance and the landlord’s responsibility. You are violating the law here, and I hope you are aware of that.

My rent shot up over $100 with doubled pet rent and maintenance guys showing up without notice. Selfish, greedy, and inconsiderate

grit bought my apartment complex recently and are completely incapable of and unwilling to communicate effectively. they double charged tenants' rent when they took over. when you call the property manager's number and she doesn't answer, it redirects to a different office and it might be days before she hears anything about your message, let alone when/if she gets back to you (and i found this out bc i was trying to get a hold of someone when they overdrafted my account by double charging my rent). they charge a $200+ fee just to renew your lease, then ALSO increase your rent $100+/month after doing nothing to improve your unit whatsoever. most of the units don't even have dishwashers or central air. they don't know what they're doing, but you'll be paying them as much as they can get out of you regardless.

I had a frustrating experience trying to schedule a tour with Grit Property Management Group. I called twice this morning hoping to get a link to book a showing, but both times I was routed through an AI system that didn’t actually help. I ended up receiving automated “thank you for calling” messages instead of any real assistance or a way to schedule a tour. It felt like there wasn’t an easy way to get basic help or connect with a real person when needed, which made the process more difficult than it should be. For something as important as finding housing, I would expect a more straightforward and accessible scheduling system. I hope they improve their communication options moving forward, because the properties themselves look promising, but the current process made it hard to move forward.

Spammed me with emails and texts from an AI chat bot when I made an appointment to tour a property and I confirmed 3 times that I would be there. No one showed up to the property and then when I called, I got an automated email 15 minutes after the tour was supposed to start to say that it had been cancelled. When I finally got a real person on the phone they said “I only have one person showing properties I didn’t know they were canceling anything.” If you have so many properties that you can’t manage them with real people you probably aren’t going to be a good landlord. Also the house they were going to show me looked way worse in person- broken fence and hugely overgrown yard. I would avoid. I have no doubt that most of these 5 star reviews are bots.

We had some struggles in the beginning, when Angie reached out she was extremely helpful we made sure our requests where being heard. I can say that Angie truly cares about what she does and the people that rent with grit. Thank you for being what we needed when moving to kc and being so kind and helpful we truly appreciate it.

It's a trap! The current property management company, Grit Property Group, has really run this once quaint and affordable complex into the ground! Grit Property Group has significantly lowered the standards of safety, general maintenance, resident retention, cleanliness, and overall peace of mind that existed before the takeover. Homeless people are living in the laundry rooms. Pipes are so clogged that the laundry rooms flood between cycles. Dog excrement is being left by SO many neglectful and inconsiderate tenants that it is causing other pets health issues and also causing the place to stink. While other tenants just allow their dogs to relieve themselves on the patios above other residents. I.e. my neighbors above me. The pool is the only amenity the complex has to offer, and the Grit failed to open it for more than a 24 hour period, the whole summer of 2025!! To top that off, there are now $100+ worth of fees tacked on every month! $50 for "tenant paid utilities" (trash and water used to be included in rent 05/2025) $30 for "resident benefit package" nothing extra is being done on the property to allow for such a charge. The lights around the pool were removed, which provided ambience and safety for those walking their pets at night. The lights in the parking lot are mostly out and make for an unsafe space. +$10.95 for renters insurance (unless you go through their app, to prove you have your own which is another charge. +$9.99 transaction fee to use your card to pay rent. It is very disappointing, that within one year, a home can become such a dreaded place to be.

The entire staff are wonderful and they provide 5 star service to the tenants pertaining to maintenance issues and they also provide superb updates pertaining to rental payments

According to Grit Property Group, the Resident Benefits Package is outlined in advance and is compliant with Missouri law. However, under this package you charge residents a fee to change air filters in their apartments. This is a landlord’s responsibility, as it is part of building maintenance—not a tenant’s responsibility. This is a direct violation of Missouri landlord–tenant law, and this package cannot comply with Missouri law by any means. Inquired about the one-bedroom apartment priced at $775 plus fees, located at 120 W Elizabeth St, Independence, Missouri, and managed by Grit Property Group. “Plus fees” means you will be paying $30 for the RBP package, $10.95 for renter’s insurance, and $50 for water/sewer/trash. If you have pets, that’s an additional $50 per animal per month. On top of that, you are responsible for utilities—gas and electricity—which will add approximately another $200 to the bill. In total, you will end up paying over $1,000 for an old apartment that does not have a washer and dryer, dishwasher, or microwave. Additionally, the laundry facility is not free for residents, so you will be paying extra for that as well. Are you serious? At this price point, you can find a luxury apartment with the amenities mentioned above. Not to mention, this property does not offer any amenities at all—no gym, no pool, etc. The “cherry on top” is the RBP package, which includes a charge for changing air filters in residents’ apartments. This should be part of building maintenance and the landlord’s responsibility. You are violating the law here, and I hope you are aware of that.