Currently living under one of there parks they own and there rules and fines are ridiculous. It’s like living in hell you can’t even breathe there air without getting fined. We own our place but rent property and they even fine you over 50 dollars to paint your own damn house, can’t work on your car you get fined, can’t even have a damn kitty pool for your kids or you get fined, cant have a fence you get fined, cant let your dog outside you get fined, but oh we won’t do anything about the cats people are letting go into the park but expect you to take care and clean up after or you get fined. it’s ridiculous. There down right horrible would give zero stars if I could. Do better oak wood quit money mooching and let people live fr.

If I could give ZERO STARS I would. My son recently moved out of his apartment and received his final statement on which they charged him a late fee for the previous month's rent. We know for a fact that the payment was not late -- we have documentation showing the rent was paid well before the due date - however NO ONE AT THIS COMPANY ANSWERS THE PHONE, RETURNS PHONE CALLS OR EMAILS. To avoid another late fee, my son had to pay the erroneous fee along with his final payment. He called, left voicemails and emails for over a week (as did I) and we did not receive any communication until the day before the final payment was due -- If we waited any longer to try to dispute the late fee, we would have been charged again. Proceed with caution with this company and document everything.

I lived at one of their properties for 3 years. The last several months at the property (Beulah Place), I started having an electrical issue that cost me a lot of money, and prevented me from using my computer and certain pieces of audio equipment. The management at the property ended up blowing me off. Beulah asked for a review, on 7/25, which I gave. I was told they’d ’look into it further’. Did not hear anything after that, and I’m not surprised given my experience with them this year. I contacted the parent company, Oakwood, on 7/29, asking whether or not my review went to them, or back to the property management at Beulah. I was told I’d be contacted within 48 hours. That was about a week ago. No contact. If you live here, and have a problem their maintenance team cannot fix, and won’t get a professional to do it, you’ll be blown off, too. Update: Oakwood’s response to my review requested for me to email them, and they would handle this. So, I emailed them again. At the same email address that I did before. And they ignored / blew me off. Again.

UPDATE: spoke with Natalie and was told something different than what I was told by Kara and The Edge. A lot of dishonesty and lack of communication from this company. We are really disappointed with how unprofessional this company is. We haven’t received our deposit for 3 months and just found out we’re only getting 12 dollars. We should be receiving an itemized list of damages along with the 12 dollars. Lived at one of their properties (The Edge) and moved out last week of May. Still haven’t received our deposit or itemized list of damages and it’s now August 1st. They don’t answer the phone or emails. I am just trying to find out where our deposit is and why it’s taken months to send.

Would give 0 stars if possible. Do NOT set up portal or flex pay as management can go in and change your $ amount at any time. They just did this to me, putting my account in the negatives. I am currently in Dublin, and the management constantly charges me late fees, even though I pay on the 1st every single time. She is coming up with made up fees just to charge more and lying about how much I owe. She is never consistent in her communication and often gives quotes to the wrong residents. Toni is NOT to be trusted. Oakwood has yet to reply to any emails. On top of this, the apartments are older, the electricity is through the roof, and they allow more than 4 people to an apartment. The only plus is the non-profit that bought it is having the food pantry come out periodically.

I’ve lied in two fairly expensive apartments within this company, from 2022-24 now all of a sudden i can’t lease an apartment with them because of a false collection on my reports that’s been there since 2019. I explained this to them and everyone was completely okay with it, it was never an issue until now. I never once missed a payment. Now they take my money for my application and then deny it. Weird how they only take your money when it’s convenient for them.

The only complaint I had was with the parking. It kind of resolved itself, but it comes and goes. Otherwise, the grounds are very well kept. When you need maintenance done, it is done promptly and correct. The walls are pretty thin, just like probably every apartment. The appliances are getting older, but they still function properly. There is wear and tear over the years. I enjoy living here. It’s close to everything. It is pretty quiet.

I would never rent from this company again. They showed me a clean empty apartment claiming it was “identical “ to the one I would get. As you can guess, they were not identical but by the time your move in date comes you’re locked in with 1st and last months rent with a deposit with no time to find another place to live. Apartment was garbage. Hoyas and electric because all the windows leaked so bad the insanely loud furnace and a/c run CONTINUOUSLY. You can see light around front and back doors. Always cold or hot. They also charge extra for the privilege of paying them rent and a bogus garbage fee. And last but not least, the carpet was dry rotted when I moved in and nwas ready to be replaced but they chose to stick me with it and sent me in to collections for another months rent and an extra $500 to pay for new carpet and repair of the crawl space access.(Maintenance pulled the floor up twice to fix the dryer vent and work on the furnace and left it how they left it) Avoid this company if you can. Unfortunately, they own a lot of slums. P.S. Their response is standard and they didn’t respond to the “How can I make it right”, offer. Here’s what you can do,Oakwood. Respond to the email I sent. They do not respond. They just put you in collections. Ask Jenny Dulgar what she said about the dry rotted carpet on moving day. It needed replaced before I moved in. I have photos of the holes left by previous tenant. You have no right to charge me for the replacement of all the flooring.They kept my deposit and charged me another months rent and $500 plus $800 for 4 mos off lease rent penalty. Crooked slum lords.

Currently living under one of there parks they own and there rules and fines are ridiculous. It’s like living in hell you can’t even breathe there air without getting fined. We own our place but rent property and they even fine you over 50 dollars to paint your own damn house, can’t work on your car you get fined, can’t even have a damn kitty pool for your kids or you get fined, cant have a fence you get fined, cant let your dog outside you get fined, but oh we won’t do anything about the cats people are letting go into the park but expect you to take care and clean up after or you get fined. it’s ridiculous. There down right horrible would give zero stars if I could. Do better oak wood quit money mooching and let people live fr.

If I could give ZERO STARS I would. My son recently moved out of his apartment and received his final statement on which they charged him a late fee for the previous month's rent. We know for a fact that the payment was not late -- we have documentation showing the rent was paid well before the due date - however NO ONE AT THIS COMPANY ANSWERS THE PHONE, RETURNS PHONE CALLS OR EMAILS. To avoid another late fee, my son had to pay the erroneous fee along with his final payment. He called, left voicemails and emails for over a week (as did I) and we did not receive any communication until the day before the final payment was due -- If we waited any longer to try to dispute the late fee, we would have been charged again. Proceed with caution with this company and document everything.

I lived at one of their properties for 3 years. The last several months at the property (Beulah Place), I started having an electrical issue that cost me a lot of money, and prevented me from using my computer and certain pieces of audio equipment. The management at the property ended up blowing me off. Beulah asked for a review, on 7/25, which I gave. I was told they’d ’look into it further’. Did not hear anything after that, and I’m not surprised given my experience with them this year. I contacted the parent company, Oakwood, on 7/29, asking whether or not my review went to them, or back to the property management at Beulah. I was told I’d be contacted within 48 hours. That was about a week ago. No contact. If you live here, and have a problem their maintenance team cannot fix, and won’t get a professional to do it, you’ll be blown off, too. Update: Oakwood’s response to my review requested for me to email them, and they would handle this. So, I emailed them again. At the same email address that I did before. And they ignored / blew me off. Again.

UPDATE: spoke with Natalie and was told something different than what I was told by Kara and The Edge. A lot of dishonesty and lack of communication from this company. We are really disappointed with how unprofessional this company is. We haven’t received our deposit for 3 months and just found out we’re only getting 12 dollars. We should be receiving an itemized list of damages along with the 12 dollars. Lived at one of their properties (The Edge) and moved out last week of May. Still haven’t received our deposit or itemized list of damages and it’s now August 1st. They don’t answer the phone or emails. I am just trying to find out where our deposit is and why it’s taken months to send.

Would give 0 stars if possible. Do NOT set up portal or flex pay as management can go in and change your $ amount at any time. They just did this to me, putting my account in the negatives. I am currently in Dublin, and the management constantly charges me late fees, even though I pay on the 1st every single time. She is coming up with made up fees just to charge more and lying about how much I owe. She is never consistent in her communication and often gives quotes to the wrong residents. Toni is NOT to be trusted. Oakwood has yet to reply to any emails. On top of this, the apartments are older, the electricity is through the roof, and they allow more than 4 people to an apartment. The only plus is the non-profit that bought it is having the food pantry come out periodically.

I’ve lied in two fairly expensive apartments within this company, from 2022-24 now all of a sudden i can’t lease an apartment with them because of a false collection on my reports that’s been there since 2019. I explained this to them and everyone was completely okay with it, it was never an issue until now. I never once missed a payment. Now they take my money for my application and then deny it. Weird how they only take your money when it’s convenient for them.

The only complaint I had was with the parking. It kind of resolved itself, but it comes and goes. Otherwise, the grounds are very well kept. When you need maintenance done, it is done promptly and correct. The walls are pretty thin, just like probably every apartment. The appliances are getting older, but they still function properly. There is wear and tear over the years. I enjoy living here. It’s close to everything. It is pretty quiet.

I would never rent from this company again. They showed me a clean empty apartment claiming it was “identical “ to the one I would get. As you can guess, they were not identical but by the time your move in date comes you’re locked in with 1st and last months rent with a deposit with no time to find another place to live. Apartment was garbage. Hoyas and electric because all the windows leaked so bad the insanely loud furnace and a/c run CONTINUOUSLY. You can see light around front and back doors. Always cold or hot. They also charge extra for the privilege of paying them rent and a bogus garbage fee. And last but not least, the carpet was dry rotted when I moved in and nwas ready to be replaced but they chose to stick me with it and sent me in to collections for another months rent and an extra $500 to pay for new carpet and repair of the crawl space access.(Maintenance pulled the floor up twice to fix the dryer vent and work on the furnace and left it how they left it) Avoid this company if you can. Unfortunately, they own a lot of slums. P.S. Their response is standard and they didn’t respond to the “How can I make it right”, offer. Here’s what you can do,Oakwood. Respond to the email I sent. They do not respond. They just put you in collections. Ask Jenny Dulgar what she said about the dry rotted carpet on moving day. It needed replaced before I moved in. I have photos of the holes left by previous tenant. You have no right to charge me for the replacement of all the flooring.They kept my deposit and charged me another months rent and $500 plus $800 for 4 mos off lease rent penalty. Crooked slum lords.