My experience with the leasing team has been wonderful from start to finish. I arrived in the area on Friday and requested to view the home on Saturday, and the team was incredibly accommodating in making that happen so quickly. When I saw the home, I immediately fell in love with it and completed my application before leaving the property that same day. The entire process moved quickly and smoothly—I was approved by Tuesday. In less than a week, I was able to complete my pet screening, sign the lease agreement, pay my deposit and first month’s rent, and transfer the utilities into my name. Moving can be a stressful experience, but the team made everything feel organized, seamless, and easy. I truly appreciate their responsiveness, professionalism, and support throughout the entire process. Their efforts made a big difference and helped turn what could have been a stressful move into a very positive experience. Thank you again for such excellent service. I’m very excited to move into my new home!

Delightful group of people to work with. They’ve made our moving process very straight forward and simple. As a mom of 8 who works I really enjoyed everything being digital it made it easy to get through on my time.

This company had us fill out an application and pay the $85 fee only to tell us immediately after they already had someone for the home and that they would keep the app on file. When I told them they didn’t have anything else we were interested in and just wanted a refund on the app, they say that’s not their policy. So, they took our money and then said they couldn’t help us. Very dishonest business! Do not recommend doing business with them.

ABSOLUTELY THE WORST LEASING COMPANY IN SAN ANTONIO!!! Dealing with this company is a guaranteed one-way ticket to SMALL CLAIMS COURT. They have been illegally withholding my deposit since April 2025. They REJECT all phone calls and IGNORE every single email, yet they have plenty of time to post FAKE, SCRIPTED RESPONSES to Google reviews. Please read the reviews. YOU WILL GET SCAMMED!!!!

Vanessa Gonzales is a seasoned professional at evaluating your rental property and has a dedicated support team that will prepare your property for the rental listing market. She is always available by phone or text to quickly answer questions and address your concerns. For anyone who might be concider renting your property and are looking for a property management company to help you, Real Property Management Lonestar should be seriously consided.

I had signed a one year lease with Real Property Management. They were more downs than ups to say the least. For the most part majority of the maintenance request were handled in a timely matter. My one major issue that led me to move out at one year and not renew was the rodent infestation they had refused to eradicate during most of my year there. Within the first couple weeks of moving in I noticed rodent activity and requested pest control. When they came out to set traps they had mentioned to me that they had been here before and been in the other units as well. I had hoped it was a one time incident. It was not. Throughout the entire lease I would have to request pest control for mice. They would then do a trap program for weeks at a time and relay their findings and recommendations to the property management. While they did send pest control every time it was requested they never followed through on the pest control recommendations to do the treatments on the rest of the units as they were all interconnected. I reached my breaking point within the last month or so of my lease when I emailed every person I could at Real Property about how unsanitary and stressful it was to keep being exposed to mice and no further actions to get to the bottom of the issue. As these mice had just grown bolder and I was seeing mice droppings in my personal belongings. Not to mention they had let the vacant unit next to me and the grass had grown taller than the fence. An environment mice thrived in. I received a generic email about how they were working on it to get it approved as it was such a big project on getting all the units treated. I find that hard to believe since pest control had been making these recommendations for a year and no action taken, but in the last days of my lease all of a sudden they approve treatment for every unit after I complained. Cynthia ended up stopping by with a gift card and apologizing for the terrible experience I had living there. A kind gesture but it does not make up for the constant stress and cost of fully disinfectanting and making sure things were out of reach of mice. They were areas of the home I was never able to use because of the frequency of mice activity. I had to becareful letting my dog out in the yard because mice would be running around. I felt like I was paying rent for an unsanitary environment. One of the last issues I encountered was they called and changed the name on the CPS account a month early. As per my lease agreement utilities have to be in my name until the lease ends. When I initially called they vehemently refused to say it was them and that they would investigate, even though CPS says it was. They called me back and said it was an error on their end and that I would not be penalized. They would figure it how to bill me when they received the CPS bill. If you think about living on one of their propertys think very carefully. It's honestly not worth it.

Vanessa was great to work with! She gave me detailed information and was fully transparent about the processes of being a landlord. Ultimately, I decided against renting the house and decided to sell, but I would definitely recommend talking with Vanessa if you are considering renting out your place.

The absolute WORST leasing company in San Antonio. Read this before you even think about signing a lease here. Truly deserves ZERO stars. They told me my deposit would be returned, then withheld the entire thing and have been ignoring me for months. After countless attempts to reach them, I’m now having to go to court, just to get my money that I am owed back to me. The property manager, Cynthia Davila has been completely useless and disgusting how I’ve been treated throughout this entire process. You will get nothing but silence and stress. This place is a SCAM and a nightmare. DO NOT LEASE WITH THIS COMPANY. Update 9/29/2025** This company continues to lie. This has never been resolved. I’ve called and left many voicemails. They do not answer the phone, they do not respond to messages, emails, and they refuse to provide any proof of my deposit they claim they returned. Their public replies are just for show, to make themselves look good to potential customers, but behind the scenes they will not help you at all. If you have time and money to waste this is the place for you!

My experience with the leasing team has been wonderful from start to finish. I arrived in the area on Friday and requested to view the home on Saturday, and the team was incredibly accommodating in making that happen so quickly. When I saw the home, I immediately fell in love with it and completed my application before leaving the property that same day. The entire process moved quickly and smoothly—I was approved by Tuesday. In less than a week, I was able to complete my pet screening, sign the lease agreement, pay my deposit and first month’s rent, and transfer the utilities into my name. Moving can be a stressful experience, but the team made everything feel organized, seamless, and easy. I truly appreciate their responsiveness, professionalism, and support throughout the entire process. Their efforts made a big difference and helped turn what could have been a stressful move into a very positive experience. Thank you again for such excellent service. I’m very excited to move into my new home!

Delightful group of people to work with. They’ve made our moving process very straight forward and simple. As a mom of 8 who works I really enjoyed everything being digital it made it easy to get through on my time.

This company had us fill out an application and pay the $85 fee only to tell us immediately after they already had someone for the home and that they would keep the app on file. When I told them they didn’t have anything else we were interested in and just wanted a refund on the app, they say that’s not their policy. So, they took our money and then said they couldn’t help us. Very dishonest business! Do not recommend doing business with them.

ABSOLUTELY THE WORST LEASING COMPANY IN SAN ANTONIO!!! Dealing with this company is a guaranteed one-way ticket to SMALL CLAIMS COURT. They have been illegally withholding my deposit since April 2025. They REJECT all phone calls and IGNORE every single email, yet they have plenty of time to post FAKE, SCRIPTED RESPONSES to Google reviews. Please read the reviews. YOU WILL GET SCAMMED!!!!

Vanessa Gonzales is a seasoned professional at evaluating your rental property and has a dedicated support team that will prepare your property for the rental listing market. She is always available by phone or text to quickly answer questions and address your concerns. For anyone who might be concider renting your property and are looking for a property management company to help you, Real Property Management Lonestar should be seriously consided.

I had signed a one year lease with Real Property Management. They were more downs than ups to say the least. For the most part majority of the maintenance request were handled in a timely matter. My one major issue that led me to move out at one year and not renew was the rodent infestation they had refused to eradicate during most of my year there. Within the first couple weeks of moving in I noticed rodent activity and requested pest control. When they came out to set traps they had mentioned to me that they had been here before and been in the other units as well. I had hoped it was a one time incident. It was not. Throughout the entire lease I would have to request pest control for mice. They would then do a trap program for weeks at a time and relay their findings and recommendations to the property management. While they did send pest control every time it was requested they never followed through on the pest control recommendations to do the treatments on the rest of the units as they were all interconnected. I reached my breaking point within the last month or so of my lease when I emailed every person I could at Real Property about how unsanitary and stressful it was to keep being exposed to mice and no further actions to get to the bottom of the issue. As these mice had just grown bolder and I was seeing mice droppings in my personal belongings. Not to mention they had let the vacant unit next to me and the grass had grown taller than the fence. An environment mice thrived in. I received a generic email about how they were working on it to get it approved as it was such a big project on getting all the units treated. I find that hard to believe since pest control had been making these recommendations for a year and no action taken, but in the last days of my lease all of a sudden they approve treatment for every unit after I complained. Cynthia ended up stopping by with a gift card and apologizing for the terrible experience I had living there. A kind gesture but it does not make up for the constant stress and cost of fully disinfectanting and making sure things were out of reach of mice. They were areas of the home I was never able to use because of the frequency of mice activity. I had to becareful letting my dog out in the yard because mice would be running around. I felt like I was paying rent for an unsanitary environment. One of the last issues I encountered was they called and changed the name on the CPS account a month early. As per my lease agreement utilities have to be in my name until the lease ends. When I initially called they vehemently refused to say it was them and that they would investigate, even though CPS says it was. They called me back and said it was an error on their end and that I would not be penalized. They would figure it how to bill me when they received the CPS bill. If you think about living on one of their propertys think very carefully. It's honestly not worth it.

Vanessa was great to work with! She gave me detailed information and was fully transparent about the processes of being a landlord. Ultimately, I decided against renting the house and decided to sell, but I would definitely recommend talking with Vanessa if you are considering renting out your place.

The absolute WORST leasing company in San Antonio. Read this before you even think about signing a lease here. Truly deserves ZERO stars. They told me my deposit would be returned, then withheld the entire thing and have been ignoring me for months. After countless attempts to reach them, I’m now having to go to court, just to get my money that I am owed back to me. The property manager, Cynthia Davila has been completely useless and disgusting how I’ve been treated throughout this entire process. You will get nothing but silence and stress. This place is a SCAM and a nightmare. DO NOT LEASE WITH THIS COMPANY. Update 9/29/2025** This company continues to lie. This has never been resolved. I’ve called and left many voicemails. They do not answer the phone, they do not respond to messages, emails, and they refuse to provide any proof of my deposit they claim they returned. Their public replies are just for show, to make themselves look good to potential customers, but behind the scenes they will not help you at all. If you have time and money to waste this is the place for you!