I had a great experience with Specialized Property Management! The rental process can be stressful, especially when you’re trying to find the right home for yourself and your family, but I’m grateful for the opportunity to rent through them. I appreciate their assistance throughout the application process and am excited to move forward into my new home. Thank you to Specialized Property Management for helping make this possible. I would recommend them to anyone looking for a rental home!

Cesar Esparza was the one who took care of my property after the tenant moved out. Cesar did an outstanding job putting the property back in great shape from painting, repairing everything that needed to be repaired, cleaning the carpet and the entire house in very timely manner. He kept me informed the entire time and sent me the recap of the whole work with the pictures. The house was inspected from all angles to make sure everything is running properly. He took care of the lawn, treat the weed and the house looks like new. I’m very pleased with the work. Thank you to him and to the entire team for the great job. Khadidiatou C

My experience with Specialized Property Management was extremely disappointing. My biggest concern was transparency. I paid a non-refundable application fee, yet nowhere in the application materials or Tenant Selection Criteria I received was it disclosed that an AI-assisted/automated screening model would be used as part of evaluating my application and determining my security-deposit tier. I only learned this after I had already paid and began questioning the results. I was then told I would be required to pay a 2X security deposit plus an additional risk-management fee before my income and landlord/rental history had even been fully verified. Their employee later confirmed those verifications had not been completed when the initial deposit assessment was generated. The communication was also extremely inconsistent. I was initially told the $3,800 deposit was final and could not be reduced, yet management later described it as preliminary and acknowledged that significant portions of the application still needed verification. I repeatedly requested to speak with management, but meaningful management involvement did not happen until after I withdrew my application and rented elsewhere. That is not effective management. Ultimately, I withdrew because I lost confidence in the process. For a company collecting non-refundable application fees, I expected much better transparency, communication, employee training, and management presence. Future applicants: ask specifically whether AI or automated technology will be used to evaluate you or determine your deposit BEFORE paying the application fee.

Truly one of the worst maintenance companies I have ever dealt with. We’ve had multiple issues with air condition, water leaking, and just poor communication with the teams. Our landlord would rather go through his own people, but we have to use SPM. Multiple times the SPM teams have sent someone here after we submitted a maintenance issue and said there isn’t a problem. Then once another team comes to look at it they agree and say there is a leak or the time our AC went out and the guy tried to explain to me I just needed to keep turning the unit down even though the temperature in the house kept rising to 88 degrees or higher in the house. Then only to realize that the community grounds keepers cut the wire for the AC unit. We pay a monthly fee for 24/7 maintenance, but no one is ever available via phone call or replies to messages. They don’t keep up the houses for regular maintenance. Do not go with this company. They just take your money. Update: spoke with team members and they were not helpful and now we’re getting additional charges of 225. Please never use this management company.

I had a great experience with Specialize Property Management. The entire process was quick and stress-free, which was exactly what I needed. They made everything simple and easy to understand from start to finish. I had a lot of questions throughout the process, and they never made me feel like I was bothering them\. They were always patient, helpful, and willing to take the time to answer everything. A special shoutout to Enrique Lopez. I spoke with him pretty much every day for three days straight, and every time he was friendly, knowledgeable, and ready to help. He made the whole experience much easier and gave me confidence throughout the process. I definitely recommend Specialize Property Management if you’re looking for a company that’s responsive, professional, and easy to work with\.

I had a great experience with Specialized Property Management! The rental process can be stressful, especially when you’re trying to find the right home for yourself and your family, but I’m grateful for the opportunity to rent through them. I appreciate their assistance throughout the application process and am excited to move forward into my new home. Thank you to Specialized Property Management for helping make this possible. I would recommend them to anyone looking for a rental home!

Cesar Esparza was the one who took care of my property after the tenant moved out. Cesar did an outstanding job putting the property back in great shape from painting, repairing everything that needed to be repaired, cleaning the carpet and the entire house in very timely manner. He kept me informed the entire time and sent me the recap of the whole work with the pictures. The house was inspected from all angles to make sure everything is running properly. He took care of the lawn, treat the weed and the house looks like new. I’m very pleased with the work. Thank you to him and to the entire team for the great job. Khadidiatou C

My experience with Specialized Property Management was extremely disappointing. My biggest concern was transparency. I paid a non-refundable application fee, yet nowhere in the application materials or Tenant Selection Criteria I received was it disclosed that an AI-assisted/automated screening model would be used as part of evaluating my application and determining my security-deposit tier. I only learned this after I had already paid and began questioning the results. I was then told I would be required to pay a 2X security deposit plus an additional risk-management fee before my income and landlord/rental history had even been fully verified. Their employee later confirmed those verifications had not been completed when the initial deposit assessment was generated. The communication was also extremely inconsistent. I was initially told the $3,800 deposit was final and could not be reduced, yet management later described it as preliminary and acknowledged that significant portions of the application still needed verification. I repeatedly requested to speak with management, but meaningful management involvement did not happen until after I withdrew my application and rented elsewhere. That is not effective management. Ultimately, I withdrew because I lost confidence in the process. For a company collecting non-refundable application fees, I expected much better transparency, communication, employee training, and management presence. Future applicants: ask specifically whether AI or automated technology will be used to evaluate you or determine your deposit BEFORE paying the application fee.

Truly one of the worst maintenance companies I have ever dealt with. We’ve had multiple issues with air condition, water leaking, and just poor communication with the teams. Our landlord would rather go through his own people, but we have to use SPM. Multiple times the SPM teams have sent someone here after we submitted a maintenance issue and said there isn’t a problem. Then once another team comes to look at it they agree and say there is a leak or the time our AC went out and the guy tried to explain to me I just needed to keep turning the unit down even though the temperature in the house kept rising to 88 degrees or higher in the house. Then only to realize that the community grounds keepers cut the wire for the AC unit. We pay a monthly fee for 24/7 maintenance, but no one is ever available via phone call or replies to messages. They don’t keep up the houses for regular maintenance. Do not go with this company. They just take your money. Update: spoke with team members and they were not helpful and now we’re getting additional charges of 225. Please never use this management company.

I had a great experience with Specialize Property Management. The entire process was quick and stress-free, which was exactly what I needed. They made everything simple and easy to understand from start to finish. I had a lot of questions throughout the process, and they never made me feel like I was bothering them\. They were always patient, helpful, and willing to take the time to answer everything. A special shoutout to Enrique Lopez. I spoke with him pretty much every day for three days straight, and every time he was friendly, knowledgeable, and ready to help. He made the whole experience much easier and gave me confidence throughout the process. I definitely recommend Specialize Property Management if you’re looking for a company that’s responsive, professional, and easy to work with\.