We have had an excellent experience working with Marc Alcantara. He has been incredibly professional and proactive in addressing any support needs we've had. We truly value our partnership with him and look forward to building a long-term, progressive relationship with his team. Team Fix Horizon

⭐⭐⭐⭐⭐ We’ve had the pleasure of working with Specialized Property Management – Orlando as a preferred vendor, and our experience has been consistently excellent. John Simon, in particular, has been outstanding to work with. He communicates clearly, sets expectations upfront, and ensures projects move efficiently from approval to completion. His responsiveness and professionalism make a big difference in keeping properties on schedule and residents informed. The entire Specialized team operates with strong organization and accountability, which allows vendors like us to deliver quality work without unnecessary delays. That level of structure and partnership is something we truly value. We appreciate the relationship and look forward to continuing to support their portfolio. — Ulises Wiltz CLT Services Group

I signed a lease with this company with the intention of moving into one of their properties. Unfortunately, right around my scheduled move-in date, I experienced a family emergency involving the passing of my grandmother, which required me to be out of state. During that time, I admittedly lost track of my move-in date while handling funeral arrangements and family matters. While I understand that I signed a lease and that a deposit may be non-refundable, I was extremely disappointed that there was absolutely no flexibility, grace period, or attempt to work with me during such a difficult time. I never received keys to the property, never stepped foot inside the home, and was still charged two months of rent along with termination fees. Life emergencies happen, and I hoped for at least some level of compassion or willingness to discuss options. Instead, the response felt very rigid and purely transactional. Based on my experience, renters should be very cautious and fully understand that there appears to be little to no flexibility, even in cases involving serious family emergencies. -Michelle Ortega

I want to take a moment to recognize and sincerely thank Debbie for the outstanding support and professionalism they showed me during a very stressful situation with my rental home. I was facing a difficult and uncertain circumstance that felt nearly impossible to resolve, and I truly did not know what the outcome would be. Through every step of the process, Debbie was patient, responsive, compassionate, and incredibly helpful. They took the time to listen, communicate clearly, and work diligently toward a solution—ultimately helping ensure that I was able to remain in my home with my three children. It’s rare to come across someone in property management who not only does their job well, but genuinely cares and goes above and beyond to help a family in need. I am extremely grateful, and I can’t thank them enough for turning a situation that felt unfixable into a positive resolution. Highly recommend working with SPM, especially Debbie.

I had a very positive experience working with John at Specialized Property. He was responsive, professional, and extremely helpful throughout the entire move-in process. He communicated clearly, handled things quickly, and made the transition smooth and stress-free. I truly appreciated his support and would gladly recommend him to others.

Fantastic property management team from top to bottom. Aaron Miles is proactive and strategic in coordinating growth and bringing more properties into the portfolio. Mariana Campos keeps everything transparent and on track with consistent rent collection updates. John Simon does an excellent job managing maintenance efficiently and professionally. And behind the scenes, Evan Terana ties it all together as an outstanding asset manager, ensuring smooth operations across the board. Truly a well-run, dependable team—I couldn’t ask for better.

EDIT*** They reached out to me and immediately sent the deposit back after I posted this. Their social media team was not only able to help me way faster than their accounting team, but were so kind and genuinely helpful. ————- Rented with them for two years and afterward they mailed my deposit check to the owner of the house. The owner of the house told me they never received such a check. Specialized Property Management still hasn’t given me my deposit back and my lease ended in October 2024. Do not expect to get your deposit back!

Run far away. The worst property management company ever. Our rental home has a 7-8ft hole in the ceiling and our whole home is covered in debris. The ceiling fell onto the spot my son plays in the living room. They are lucky that he was not injured in this situation. We are unable to reside in the home as there is mold covering the insulation hanging from the ceiling and we have a 5 month old son. Melds have been put in for debris removal and mold remediation/dry wall replacement and no movement has been made on solving those issues. The maintenance person covering our home Marc Alacantra has neglected to return any of our phone calls or solve any of the issues. At this point he is dodging talking to us at all. They are also providing no help to cover our Air B n B or refund us any rent for the month of October since we haven’t been living in the home. The office staff is unwilling to assist us saying it’s Marc and accounting’s problem and they only take care of leasing. We have no idea who our landlord is and are unsure if she’s away of the issue going on in her home. The night it happened we tried calling all the emergency phone numbers they provide and one is disconnected and the others just rang forever. Truly the worst company we’ve ever dealt with. At this date and time we are still living outside of the home with no help from anyone.

We have had an excellent experience working with Marc Alcantara. He has been incredibly professional and proactive in addressing any support needs we've had. We truly value our partnership with him and look forward to building a long-term, progressive relationship with his team. Team Fix Horizon

⭐⭐⭐⭐⭐ We’ve had the pleasure of working with Specialized Property Management – Orlando as a preferred vendor, and our experience has been consistently excellent. John Simon, in particular, has been outstanding to work with. He communicates clearly, sets expectations upfront, and ensures projects move efficiently from approval to completion. His responsiveness and professionalism make a big difference in keeping properties on schedule and residents informed. The entire Specialized team operates with strong organization and accountability, which allows vendors like us to deliver quality work without unnecessary delays. That level of structure and partnership is something we truly value. We appreciate the relationship and look forward to continuing to support their portfolio. — Ulises Wiltz CLT Services Group

I signed a lease with this company with the intention of moving into one of their properties. Unfortunately, right around my scheduled move-in date, I experienced a family emergency involving the passing of my grandmother, which required me to be out of state. During that time, I admittedly lost track of my move-in date while handling funeral arrangements and family matters. While I understand that I signed a lease and that a deposit may be non-refundable, I was extremely disappointed that there was absolutely no flexibility, grace period, or attempt to work with me during such a difficult time. I never received keys to the property, never stepped foot inside the home, and was still charged two months of rent along with termination fees. Life emergencies happen, and I hoped for at least some level of compassion or willingness to discuss options. Instead, the response felt very rigid and purely transactional. Based on my experience, renters should be very cautious and fully understand that there appears to be little to no flexibility, even in cases involving serious family emergencies. -Michelle Ortega

I want to take a moment to recognize and sincerely thank Debbie for the outstanding support and professionalism they showed me during a very stressful situation with my rental home. I was facing a difficult and uncertain circumstance that felt nearly impossible to resolve, and I truly did not know what the outcome would be. Through every step of the process, Debbie was patient, responsive, compassionate, and incredibly helpful. They took the time to listen, communicate clearly, and work diligently toward a solution—ultimately helping ensure that I was able to remain in my home with my three children. It’s rare to come across someone in property management who not only does their job well, but genuinely cares and goes above and beyond to help a family in need. I am extremely grateful, and I can’t thank them enough for turning a situation that felt unfixable into a positive resolution. Highly recommend working with SPM, especially Debbie.

I had a very positive experience working with John at Specialized Property. He was responsive, professional, and extremely helpful throughout the entire move-in process. He communicated clearly, handled things quickly, and made the transition smooth and stress-free. I truly appreciated his support and would gladly recommend him to others.

Fantastic property management team from top to bottom. Aaron Miles is proactive and strategic in coordinating growth and bringing more properties into the portfolio. Mariana Campos keeps everything transparent and on track with consistent rent collection updates. John Simon does an excellent job managing maintenance efficiently and professionally. And behind the scenes, Evan Terana ties it all together as an outstanding asset manager, ensuring smooth operations across the board. Truly a well-run, dependable team—I couldn’t ask for better.

EDIT*** They reached out to me and immediately sent the deposit back after I posted this. Their social media team was not only able to help me way faster than their accounting team, but were so kind and genuinely helpful. ————- Rented with them for two years and afterward they mailed my deposit check to the owner of the house. The owner of the house told me they never received such a check. Specialized Property Management still hasn’t given me my deposit back and my lease ended in October 2024. Do not expect to get your deposit back!

Run far away. The worst property management company ever. Our rental home has a 7-8ft hole in the ceiling and our whole home is covered in debris. The ceiling fell onto the spot my son plays in the living room. They are lucky that he was not injured in this situation. We are unable to reside in the home as there is mold covering the insulation hanging from the ceiling and we have a 5 month old son. Melds have been put in for debris removal and mold remediation/dry wall replacement and no movement has been made on solving those issues. The maintenance person covering our home Marc Alacantra has neglected to return any of our phone calls or solve any of the issues. At this point he is dodging talking to us at all. They are also providing no help to cover our Air B n B or refund us any rent for the month of October since we haven’t been living in the home. The office staff is unwilling to assist us saying it’s Marc and accounting’s problem and they only take care of leasing. We have no idea who our landlord is and are unsure if she’s away of the issue going on in her home. The night it happened we tried calling all the emergency phone numbers they provide and one is disconnected and the others just rang forever. Truly the worst company we’ve ever dealt with. At this date and time we are still living outside of the home with no help from anyone.