RES Property Management: Greg and Ellie Are a Joke Seven vendors and nine days without heat before the city finally stepped in and posted a notice giving RES 10 days to fix the problem. Apparently, it took government intervention to get the urgency through their heads. When I moved in, they gave me the wrong parking spot number, resulting in a neighbor being towed, then blamed me. My faulty door locked me out, and their emergency line went unanswered for THREE DAYS. Now I’m dealing with a heating system that took seven vendor visits to get this far. They’ve also refused to disclose apartment damages or conduct a walkthrough. Greg and Ellie, the city is now involved, the clock is ticking, and the excuses aren’t fixing anything. Maybe try managing properties before collecting rent.

Charging a client a massive $500 cancellation penalty less than 24 hours after signing—before they have marketed the property, taken photos, screened a single tenant, or completed any tangible labor—is the definition of predatory contracting. A transparent, client-first property management company would understand a change of heart, offer a grace period, or charge a very minimal administrative fee (like $50) to cover the 15 minutes of paperwork onboarding. Forcing a $500 exit fee immediately is a glaring red flag that they prioritize extracting upfront transactional revenue over genuine client relationships.

Just moved in a property the blinds are bad the garage smells like a ally the carpet bad the towel is bad refrigerator bad . Didn't paint wont paint is not willing to do any repairs but they want that money ASAP THEY do not care about the upkeep in there property I asked to get help with placing the blinds and was told i have to pay for labor. Like huh donrepairs in a home thatbis not mine so what ibdo repair i will be taking whenbi move..this has been the worse experience I have gotten havent been in my place 24hours and already ready to go its sad they want the tents to be perfect but they won't even take care of there properties they leave things in the yard they start asking for rent a week before the rent is even due.. by law its 7days to get a late fee but they late is the 3rd like how do you ask for rent a week in advance? this crazy refrigerator looks like its been here for 20 plus years its so old ask to move it and was a problem. I would not recommend this place to anyone. VERY UNHAPPY there aint even tolit paper holder or towel racks 😕 😪 the world we live in all its about is money or they also charge a one time 250 non refundable payment for what I have no idea just taking folks money I cant belive people are running business like this smh

We contacted about a potential rental property that we scheduled a showing for. Their policy states that one cannot rent a unit without seeing it in person to agree on the AS IS status. We were told they could only show the property on Saturdays, with this past being a holiday, this Saturday would be the first Saturday potential tenants could see the home. The house was rented and removed from listing sites without us even having the opportunity to see the house for our scheduled showing or apply AND we were not notified that the listing was rented and that our showing was cancelled until I reached out asking about waiving the application fee for our portable tenant screening reports. We were really excited about the home and read their policies and understood that it makes sense to see a home before renting so it’s unfortunate they don’t stick to their policies and that we weren’t even giving the opportunity. How they handle things is extremely unprofessional and falls in line with what I’ve read. I was skeptical with all the bad reviews but wanted to make my own conclusion. How they handled this process and how they respond to reviews and concerns from people they’ve worked with shows no people skills or professionalism, I would never trust them to manage my property or rent from and I’m not sure why I even gave them a second thought as an option. I thought there is no way they would just rent it out without showing when their policies state that and we weren’t told we could apply without seeing it and were given a showing time a week later than posting. It amazed me that a property management company handles things worse than a private landlord would. Im glad I dodged this bullet. They’ll have some outrageous response to this I’m sure, as I’ve seen. Trust the bad reviews.

I lived in a property for one year. Initially I had a good experience with them quickly getting contractors out for repairs- they are very quick and did a good job. The property was run down and many things went wrong right after move in- 1 of the showers didn’t work, part of the closet that was clearly DIY fell down immediately and there were no exhaust fans in the bathrooms (code violation). I was shocked they didn’t test the shower or ensure the property was up to code before renting it, especially as it had been vacant for months. When I was moving out A YEAR LATER, they tried to force me to allow construction of exhaust fans (which they declined to fix when it was reported!). Imagine the dust and noise of construction when you WFH and are actively moving. They also tried to require me to have the floors replaced right after I moved in! The unit had been vacant for months! This was the must frustrating thing, feeling bullied as a female customer. I had to firmly say no three times and cite that this was not an emergency situation so I could not be forced, for them to stop pushing. They only provided an electronic lock and no key! I was not allowed to change the code unless I wanted to pay a fee. Some urgent things had to be repaired when I was traveling so there were several male contractors who forever had my door code. This is not safe! They assured me it was. They require you to pay rent 7 calendar days before the 4th calendar day of each month, which is different 6 months of the year and their autopay does not let you set it up to meet this requirement. I have NEVER had a company expect rent this way. They were very slow to forward HOA notices. I didn't get a notice that the one stairway out of my unit would be stained until after it happened. They require your initial deposit to be a cashiers check/money order so you have to take time off work and pay fees to get this. You also have to hand deliver this check to their office drop box in order to secure the unit. INSANE in 2025. Their policy is if a technician doesn’t find an issue, you pay for the visit. Considering the techs are their contractors, this scared me out of getting the dishwasher fixed for months (it had to be replaced). When the heat quit working in the winter I reported it immediately. They did not reply until business hours the next day. I was fortunate to have a space heater to keep my bedroom warm enough. When it came time for my lease renewal, they charged a $99 inspection fee for me to renew the lease (shouldn’t the owner pay this?), they raised the rent and began charging $17/month for me to pay them, which is above the limit set by Denver law. I requested to show the property via Zoom instead and for them to remove the illegal payment fee and they declined. At the time other properties in the area were offering 4-8 weeks free rent. I moved to a much nicer place with a gym and attached garage 1 mile away with 8 weeks free. I’m not sure if it was them or the landlord that charged the insane fees or was so pushy. Posting this in case owners are unaware of how this company operates. I would have resigned if they had removed the inspection fee and charge to pay them. It sat vacant for several months after I moved out. I did get my entire deposit back. Overall it wasn't the worst situation I've been in, but I would not sign up for this again as the pushiness was extremely stressful. I take reviews very seriously and do not often make low reviews as I do not want to hurt small businesses for petty things. If I had known the issues I would face before renting and that renewing the lease would come with excessive fees, I would not have rented with this company and want to warn others. If you are considering working with this company, be sure to look at their replies to low reviews.

Working with Real Estate Solutions was a great experience. Their staff is well-trained, friendly, and highly knowledgeable about the local market. They understood my needs perfectly and provided excellent recommendations. Every step was handled with care and clarity. I found an ideal property thanks to their efforts. Highly recommended for reliable real estate guidance!!

RES Property Management: Greg and Ellie Are a Joke Seven vendors and nine days without heat before the city finally stepped in and posted a notice giving RES 10 days to fix the problem. Apparently, it took government intervention to get the urgency through their heads. When I moved in, they gave me the wrong parking spot number, resulting in a neighbor being towed, then blamed me. My faulty door locked me out, and their emergency line went unanswered for THREE DAYS. Now I’m dealing with a heating system that took seven vendor visits to get this far. They’ve also refused to disclose apartment damages or conduct a walkthrough. Greg and Ellie, the city is now involved, the clock is ticking, and the excuses aren’t fixing anything. Maybe try managing properties before collecting rent.

Charging a client a massive $500 cancellation penalty less than 24 hours after signing—before they have marketed the property, taken photos, screened a single tenant, or completed any tangible labor—is the definition of predatory contracting. A transparent, client-first property management company would understand a change of heart, offer a grace period, or charge a very minimal administrative fee (like $50) to cover the 15 minutes of paperwork onboarding. Forcing a $500 exit fee immediately is a glaring red flag that they prioritize extracting upfront transactional revenue over genuine client relationships.

Just moved in a property the blinds are bad the garage smells like a ally the carpet bad the towel is bad refrigerator bad . Didn't paint wont paint is not willing to do any repairs but they want that money ASAP THEY do not care about the upkeep in there property I asked to get help with placing the blinds and was told i have to pay for labor. Like huh donrepairs in a home thatbis not mine so what ibdo repair i will be taking whenbi move..this has been the worse experience I have gotten havent been in my place 24hours and already ready to go its sad they want the tents to be perfect but they won't even take care of there properties they leave things in the yard they start asking for rent a week before the rent is even due.. by law its 7days to get a late fee but they late is the 3rd like how do you ask for rent a week in advance? this crazy refrigerator looks like its been here for 20 plus years its so old ask to move it and was a problem. I would not recommend this place to anyone. VERY UNHAPPY there aint even tolit paper holder or towel racks 😕 😪 the world we live in all its about is money or they also charge a one time 250 non refundable payment for what I have no idea just taking folks money I cant belive people are running business like this smh

We contacted about a potential rental property that we scheduled a showing for. Their policy states that one cannot rent a unit without seeing it in person to agree on the AS IS status. We were told they could only show the property on Saturdays, with this past being a holiday, this Saturday would be the first Saturday potential tenants could see the home. The house was rented and removed from listing sites without us even having the opportunity to see the house for our scheduled showing or apply AND we were not notified that the listing was rented and that our showing was cancelled until I reached out asking about waiving the application fee for our portable tenant screening reports. We were really excited about the home and read their policies and understood that it makes sense to see a home before renting so it’s unfortunate they don’t stick to their policies and that we weren’t even giving the opportunity. How they handle things is extremely unprofessional and falls in line with what I’ve read. I was skeptical with all the bad reviews but wanted to make my own conclusion. How they handled this process and how they respond to reviews and concerns from people they’ve worked with shows no people skills or professionalism, I would never trust them to manage my property or rent from and I’m not sure why I even gave them a second thought as an option. I thought there is no way they would just rent it out without showing when their policies state that and we weren’t told we could apply without seeing it and were given a showing time a week later than posting. It amazed me that a property management company handles things worse than a private landlord would. Im glad I dodged this bullet. They’ll have some outrageous response to this I’m sure, as I’ve seen. Trust the bad reviews.

I lived in a property for one year. Initially I had a good experience with them quickly getting contractors out for repairs- they are very quick and did a good job. The property was run down and many things went wrong right after move in- 1 of the showers didn’t work, part of the closet that was clearly DIY fell down immediately and there were no exhaust fans in the bathrooms (code violation). I was shocked they didn’t test the shower or ensure the property was up to code before renting it, especially as it had been vacant for months. When I was moving out A YEAR LATER, they tried to force me to allow construction of exhaust fans (which they declined to fix when it was reported!). Imagine the dust and noise of construction when you WFH and are actively moving. They also tried to require me to have the floors replaced right after I moved in! The unit had been vacant for months! This was the must frustrating thing, feeling bullied as a female customer. I had to firmly say no three times and cite that this was not an emergency situation so I could not be forced, for them to stop pushing. They only provided an electronic lock and no key! I was not allowed to change the code unless I wanted to pay a fee. Some urgent things had to be repaired when I was traveling so there were several male contractors who forever had my door code. This is not safe! They assured me it was. They require you to pay rent 7 calendar days before the 4th calendar day of each month, which is different 6 months of the year and their autopay does not let you set it up to meet this requirement. I have NEVER had a company expect rent this way. They were very slow to forward HOA notices. I didn't get a notice that the one stairway out of my unit would be stained until after it happened. They require your initial deposit to be a cashiers check/money order so you have to take time off work and pay fees to get this. You also have to hand deliver this check to their office drop box in order to secure the unit. INSANE in 2025. Their policy is if a technician doesn’t find an issue, you pay for the visit. Considering the techs are their contractors, this scared me out of getting the dishwasher fixed for months (it had to be replaced). When the heat quit working in the winter I reported it immediately. They did not reply until business hours the next day. I was fortunate to have a space heater to keep my bedroom warm enough. When it came time for my lease renewal, they charged a $99 inspection fee for me to renew the lease (shouldn’t the owner pay this?), they raised the rent and began charging $17/month for me to pay them, which is above the limit set by Denver law. I requested to show the property via Zoom instead and for them to remove the illegal payment fee and they declined. At the time other properties in the area were offering 4-8 weeks free rent. I moved to a much nicer place with a gym and attached garage 1 mile away with 8 weeks free. I’m not sure if it was them or the landlord that charged the insane fees or was so pushy. Posting this in case owners are unaware of how this company operates. I would have resigned if they had removed the inspection fee and charge to pay them. It sat vacant for several months after I moved out. I did get my entire deposit back. Overall it wasn't the worst situation I've been in, but I would not sign up for this again as the pushiness was extremely stressful. I take reviews very seriously and do not often make low reviews as I do not want to hurt small businesses for petty things. If I had known the issues I would face before renting and that renewing the lease would come with excessive fees, I would not have rented with this company and want to warn others. If you are considering working with this company, be sure to look at their replies to low reviews.

Working with Real Estate Solutions was a great experience. Their staff is well-trained, friendly, and highly knowledgeable about the local market. They understood my needs perfectly and provided excellent recommendations. Every step was handled with care and clarity. I found an ideal property thanks to their efforts. Highly recommended for reliable real estate guidance!!