I previously rented from Chantal and Stephane when I was a single mother trying to get through college and I would give them negative stars if at all possible. This was by far the absolute worst rental experience I have ever had in my entire life and I am genuinely shocked they are still in business seeing that so many people have had similar experiences based on their reviews. I rented one of their townhomes and it was infested with mice...resulting in thousands of dollars of damage to my property. This was never properly handled. I was responsible for setting traps and disposing of dead rodents during my stay. Not to mention in the heat of the summer my AC stopped working and my house was at over 100 degrees and when I called Stephan to try to handle this, he told me it was "no big deal." Mind you, I had a one year old at the time and this house was completely uninhabitable. They got someone to "fix it" but he ended up butchering the job and making it to where the AC and heat were running at the same time. I ended up with a Duke energy bill of over $600 when it was usually no more than about $50. The high heat also killed all of my house plants. Putting me out even more money and dozens of plants I had for years. After weeks and weeks of going back and forth with them, they finally agreed to pay for a small portion of the energy bill, still leaving me out hundreds of dollars for their technicians error. I went MONTHS without a working oven in my home and they had excuse after excuse as to why the repair wasn't being done. The house was pretty much falling apart when I moved in and they used all but $100 of my security deposit to fix problems that I didn't cause. On top of having me have the carpets professionally cleaned with proof of receipt prior to moving out and then charging me AGAIN to have them cleaned once I moved out. In my experience they were nice and gentle at first, but once you move in and experience any issue at all, they quickly became insensitive, liars, rude, aggressive, scam artists, and complete thieves. Try to blame you for everything, gaslight you and make you feel like big problems really aren't problems at all. I would never in my life wish this experience on anyone, but especially a young, single mother just trying to make ends meet. I'm writing another review because I do not see my original one and now that I am in property management and see the behind the scenes of it all, I want everyone to avoid these type of renters at all cost. They cost me thousands of dollars out of pocket for their mistakes and when I tried to get out of my lease early when my home was an uninhabitable biohazard, they demanded I pay them $12,000+ to break it early and try to get someone to sublet. I wouldn't recommend anyone lease from them in general, let alone take over my lease. It would make me sick to my stomach to do something so unethical, so I stuck it out and I still have ptsd over this experience years later.

I have had the pleasure of working with RPME for several years, and they have consistently exceeded my expectations. Their team is professional, knowledgeable, responsive, and always courteous. It's clear that they take pride in providing exceptional service and building strong relationships with their clients. I highly recommend RPME to any business seeking a dependable, trustworthy, and experienced property management company. Their commitment to excellence and customer satisfaction truly sets them apart.

Betty was awesome to work with. She was very kind, very quick to respond. Our home is gorgeous and we love it. The home was clean, and presented amazing at move in. I didnt have to clean! RPM is appreciated as is the homeowner we are renting from and of course, ms. Betty.

My experience with this property management company has been extremely disappointing. I began the application process at the end of April, and as of June 5th, I still have nothing positive to say about the experience. Throughout the process, I was repeatedly given different timelines and told I would receive updates on certain days, but those promises were never followed through. Communication was poor, and I felt like I was constantly being given the runaround with no clear answers or resolution. The company accepted my application and application fee, yet the process seemed to go nowhere. In addition, I was asked to provide documents that were not clearly disclosed at the start of the application process, including savings account information and court documents. The requirements seemed to change as the process continued, making the experience even more frustrating. Weeks passed with little progress, inconsistent information, and a lack of professionalism. What should have been a straightforward rental application turned into a stressful and time-consuming experience. As a Black woman, I could not help but feel that I was treated differently throughout this process. While I cannot definitively prove discrimination, the lack of transparency, repeated delays, requests for additional documentation, and dismissive communication left me feeling overlooked and unfairly treated. I have rented before and have never encountered this level of inefficiency and poor customer service. Based on my experience, I cannot recommend this property management company to anyone seeking a smooth, professional, and transparent rental process.

An incredible leasing company that responds to questions/ concerns very quick and helps the moving process seem simple and seamless. Betty was an incredible person to work with and was also so very kind always helping with whatever we needed help with.

Betty was an amazing person to work with and was very helpful and insightful. Any questions we had she answered in fast timing. She is also an incredibly kind person

Betty and Robin made our application process so smooth. We are super excited to move into our new home tomorrow. We appreciate both of their quick response times in accessibility.

Gabe with real property excellence has been nothing short of great for me and my family! He’s always there when we need him, and communication is always very clear and prompt. We appreciate Gabe and the whole Real Property Management Excellence team!

I previously rented from Chantal and Stephane when I was a single mother trying to get through college and I would give them negative stars if at all possible. This was by far the absolute worst rental experience I have ever had in my entire life and I am genuinely shocked they are still in business seeing that so many people have had similar experiences based on their reviews. I rented one of their townhomes and it was infested with mice...resulting in thousands of dollars of damage to my property. This was never properly handled. I was responsible for setting traps and disposing of dead rodents during my stay. Not to mention in the heat of the summer my AC stopped working and my house was at over 100 degrees and when I called Stephan to try to handle this, he told me it was "no big deal." Mind you, I had a one year old at the time and this house was completely uninhabitable. They got someone to "fix it" but he ended up butchering the job and making it to where the AC and heat were running at the same time. I ended up with a Duke energy bill of over $600 when it was usually no more than about $50. The high heat also killed all of my house plants. Putting me out even more money and dozens of plants I had for years. After weeks and weeks of going back and forth with them, they finally agreed to pay for a small portion of the energy bill, still leaving me out hundreds of dollars for their technicians error. I went MONTHS without a working oven in my home and they had excuse after excuse as to why the repair wasn't being done. The house was pretty much falling apart when I moved in and they used all but $100 of my security deposit to fix problems that I didn't cause. On top of having me have the carpets professionally cleaned with proof of receipt prior to moving out and then charging me AGAIN to have them cleaned once I moved out. In my experience they were nice and gentle at first, but once you move in and experience any issue at all, they quickly became insensitive, liars, rude, aggressive, scam artists, and complete thieves. Try to blame you for everything, gaslight you and make you feel like big problems really aren't problems at all. I would never in my life wish this experience on anyone, but especially a young, single mother just trying to make ends meet. I'm writing another review because I do not see my original one and now that I am in property management and see the behind the scenes of it all, I want everyone to avoid these type of renters at all cost. They cost me thousands of dollars out of pocket for their mistakes and when I tried to get out of my lease early when my home was an uninhabitable biohazard, they demanded I pay them $12,000+ to break it early and try to get someone to sublet. I wouldn't recommend anyone lease from them in general, let alone take over my lease. It would make me sick to my stomach to do something so unethical, so I stuck it out and I still have ptsd over this experience years later.

I have had the pleasure of working with RPME for several years, and they have consistently exceeded my expectations. Their team is professional, knowledgeable, responsive, and always courteous. It's clear that they take pride in providing exceptional service and building strong relationships with their clients. I highly recommend RPME to any business seeking a dependable, trustworthy, and experienced property management company. Their commitment to excellence and customer satisfaction truly sets them apart.

Betty was awesome to work with. She was very kind, very quick to respond. Our home is gorgeous and we love it. The home was clean, and presented amazing at move in. I didnt have to clean! RPM is appreciated as is the homeowner we are renting from and of course, ms. Betty.

My experience with this property management company has been extremely disappointing. I began the application process at the end of April, and as of June 5th, I still have nothing positive to say about the experience. Throughout the process, I was repeatedly given different timelines and told I would receive updates on certain days, but those promises were never followed through. Communication was poor, and I felt like I was constantly being given the runaround with no clear answers or resolution. The company accepted my application and application fee, yet the process seemed to go nowhere. In addition, I was asked to provide documents that were not clearly disclosed at the start of the application process, including savings account information and court documents. The requirements seemed to change as the process continued, making the experience even more frustrating. Weeks passed with little progress, inconsistent information, and a lack of professionalism. What should have been a straightforward rental application turned into a stressful and time-consuming experience. As a Black woman, I could not help but feel that I was treated differently throughout this process. While I cannot definitively prove discrimination, the lack of transparency, repeated delays, requests for additional documentation, and dismissive communication left me feeling overlooked and unfairly treated. I have rented before and have never encountered this level of inefficiency and poor customer service. Based on my experience, I cannot recommend this property management company to anyone seeking a smooth, professional, and transparent rental process.

An incredible leasing company that responds to questions/ concerns very quick and helps the moving process seem simple and seamless. Betty was an incredible person to work with and was also so very kind always helping with whatever we needed help with.

Betty was an amazing person to work with and was very helpful and insightful. Any questions we had she answered in fast timing. She is also an incredibly kind person

Betty and Robin made our application process so smooth. We are super excited to move into our new home tomorrow. We appreciate both of their quick response times in accessibility.

Gabe with real property excellence has been nothing short of great for me and my family! He’s always there when we need him, and communication is always very clear and prompt. We appreciate Gabe and the whole Real Property Management Excellence team!