Terrible experience trying to rent from them from the start. Extremely hard to communicate with. We applied and got approved for a rental managed by Auben that still had current tenants living at the property, so they told us to wait to sign the lease until the tenants had moved out and we could tour the property. Our move in date was supposed to be July 31, and the previous tenants were supposed to have moved out on June 30. We were told that they would schedule a time for us to view the property after June 30, so since we hadn’t heard from them we reached out to see if we could get a tour scheduled. No one would answer the phone, and Taylor responded to our email by forwarding it to Victoria. This happened more than once as well, where our communication was passed on to someone else instead of being addressed. A week went by when we were called by Tiara to let us know that the owner pulled the property so we didn’t have a home after all. No warning, no documentation, and very little communication. Tiara was the only one who was actually helpful, and did refund us our application fees however we are very disappointed and upset with the poor communication and stress that this caused. Victoria, I was told, was supposed to be managing our property, but only ever responded to any communication once, after all of this had transpired and that still only consisted of a single email. Extremely unprofessional and felt almost like we were being avoided. I do feel that we should have been issued a pre lease or some sort of documentation to sign, and I had previously expressed concerns (to Taylor) with having nothing in writing to reserve the property since we were told not to sign the lease and was assured that everything would be alright. We were told that because the lease was not signed that there was nothing that could be done to reserve the property that we were promised. Because of this we have had to scramble to find another rental. I do feel we dodged a bullet, but I would strongly advise avoiding this property management company.

I just recently spoke to Victoria last week and she was very patient and kind working with me I was curious about the application process as it was difficult without her help. I wanted to make sure it is known that her guidance and assistance will make my decision on moving so much easier. Thank You again for all the help!

Auben Realty has not returned my security deposit and refuses to expedite the process or give me any information on the whereabouts of my money. It’s been well over the legal 30 days. They can’t even give me an itemized list of deductions. All that’s been given to me is a digital document telling me how much will be withheld and that the accounting process is “complete”. That document was dated 2 weeks ago and I still don’t have my check or an itemized list. I have asked several times and have been ignored or fed redundant information by Claudia Gibson over and over. It’s been 2 weeks without responding to my last email.

I had a very frustrating experience trying to work with this realtor. Communication was extremely poor—calls and text messages were not returned, even after multiple attempts. I also tried visiting the office in person on several occasions, but no one was ever available. This made it nearly impossible to get any updates or assistance. Reliability and communication are critical in real estate, and unfortunately, this experience did not meet even basic expectations. I would recommend others proceed with caution and consider a more responsive realtor.

I wish I could leave zero stars. My experience with this property management company has been extremely disappointing due to their complete lack of communication and professionalism. For weeks, I made repeated attempts to contact them by phone, email, and even in person. Calls were not returned, emails were ignored, and no one was available at their office during business hours. I even left a written note and still received no response. On top of that, my property continued to be advertised well beyond the agreed 90-day contract period without my consent. There was no effort to properly manage, show, or market the property, and no accountability when I tried to address it. This level of negligence is unacceptable when you’re trusting a company to handle your property. I would STRONGLY advise others to reconsider before doing business with this company.

I would strongly caution other property owners considering Auben Realty for property management. My experience revealed serious concerns with accounting transparency, communication, and overall management practices. During their management of my property, the financial reporting was extremely difficult to follow and did not clearly document the rent amounts being collected from tenants. There were also additional fees that were not clearly disclosed. This made it very challenging to reconcile the financial statements or verify the accuracy of the accounting. Per the management agreement, the company was responsible for collecting certain utility reimbursements from tenants and paying the associated bills. However, during the transition of management I discovered that utilities had not been handled properly. Some tenants were being charged while certain bills were not being paid, which resulted in a large outstanding balance that had to be addressed after management ended. Communication with the company was also extremely poor. Questions regarding financials and tenant accounts often went unanswered or took a long time to resolve. When the management agreement ended, there were delays in releasing tenant security deposits and final financial documentation needed to properly transition the property. The issue was only resolved after I made it clear that I was prepared to pursue legal remedies and contact the regulatory authorities overseeing licensed real estate brokers in South Carolina. Property owners should carefully review all statements and ensure they have full transparency into rent collection, bill payments, and trust account handling when working with a property management company.

⚠️ Owner Warning: Eviction Canceled Without Consent, Delayed Refiling Led to Bankruptcy & Months of Loss I am a property owner in Columbia, SC who engaged Auben Realty following their acquisition of Scott Properties. My experience managing a tenant nonpayment, eviction, and bankruptcy situation through Auben reflects a pattern of operational failure, lack of accountability, and breakdown in communication that materially increased my financial losses. In September 2025, I paid for an eviction to be filed due to tenant nonpayment. Without my knowledge or authorization, that eviction was later canceled based on a representation from the tenant that payment would be made. I was not informed of this decision at the time. The tenant subsequently attempted payment, which was returned NSF. Despite this, the eviction was not promptly refiled and instead was delayed until December 22, 2025. That delay directly preceded the tenant’s bankruptcy filing and materially impacted the timeline for regaining possession. I was initially informed that the sheriff’s office had “lost” the eviction. This later proved to be inaccurate, as the eviction had been canceled and not timely refiled. Throughout the process, communication required repeated follow-up. Claudia Gibson, who was assigned to the account, did not provide timely updates during key stages of the case despite multiple written requests. At no point during this process was there any acknowledgment of the impact these decisions and delays had, despite the significant financial burden caused by prolonged nonpayment and extended occupancy. I also spoke with JD Carmichael, who indicated he would remain engaged and assist in ensuring the matter was handled appropriately. However, I did not receive follow-up after that conversation. As the situation progressed, I was required to independently contact the court and legal counsel to obtain updates regarding my own property. Critical developments, including bankruptcy filings and legal actions, were not consistently communicated to me. Ultimately, I retained legal counsel directly to move the matter forward after Auben declined to continue involvement while still expecting me to assume legal costs. During this time, the tenant remained in the property for months without paying rent while I continued to carry the full financial obligations associated with the property. Property management exists to protect the owner’s asset, proactively manage risk, and communicate material developments in real time. In this case, I was required to step in and manage critical aspects of the process myself while under contract with a management company. This experience reflects not an isolated communication issue, but a broader breakdown in oversight, decision-making, and accountability. This is the key takeaway: 👉 The biggest risk isn’t just bad tenants, it’s poor management decisions early in the process by those entrusted with care of your property.

We have a rental home managed by Auben Realty and they have done a good job. Our tenant was not paying and they were beginning eviction proceedings, but then were able to get the tenant to pay all back rent and continue making regular payments ever since then.

Terrible experience trying to rent from them from the start. Extremely hard to communicate with. We applied and got approved for a rental managed by Auben that still had current tenants living at the property, so they told us to wait to sign the lease until the tenants had moved out and we could tour the property. Our move in date was supposed to be July 31, and the previous tenants were supposed to have moved out on June 30. We were told that they would schedule a time for us to view the property after June 30, so since we hadn’t heard from them we reached out to see if we could get a tour scheduled. No one would answer the phone, and Taylor responded to our email by forwarding it to Victoria. This happened more than once as well, where our communication was passed on to someone else instead of being addressed. A week went by when we were called by Tiara to let us know that the owner pulled the property so we didn’t have a home after all. No warning, no documentation, and very little communication. Tiara was the only one who was actually helpful, and did refund us our application fees however we are very disappointed and upset with the poor communication and stress that this caused. Victoria, I was told, was supposed to be managing our property, but only ever responded to any communication once, after all of this had transpired and that still only consisted of a single email. Extremely unprofessional and felt almost like we were being avoided. I do feel that we should have been issued a pre lease or some sort of documentation to sign, and I had previously expressed concerns (to Taylor) with having nothing in writing to reserve the property since we were told not to sign the lease and was assured that everything would be alright. We were told that because the lease was not signed that there was nothing that could be done to reserve the property that we were promised. Because of this we have had to scramble to find another rental. I do feel we dodged a bullet, but I would strongly advise avoiding this property management company.

I just recently spoke to Victoria last week and she was very patient and kind working with me I was curious about the application process as it was difficult without her help. I wanted to make sure it is known that her guidance and assistance will make my decision on moving so much easier. Thank You again for all the help!

Auben Realty has not returned my security deposit and refuses to expedite the process or give me any information on the whereabouts of my money. It’s been well over the legal 30 days. They can’t even give me an itemized list of deductions. All that’s been given to me is a digital document telling me how much will be withheld and that the accounting process is “complete”. That document was dated 2 weeks ago and I still don’t have my check or an itemized list. I have asked several times and have been ignored or fed redundant information by Claudia Gibson over and over. It’s been 2 weeks without responding to my last email.

I had a very frustrating experience trying to work with this realtor. Communication was extremely poor—calls and text messages were not returned, even after multiple attempts. I also tried visiting the office in person on several occasions, but no one was ever available. This made it nearly impossible to get any updates or assistance. Reliability and communication are critical in real estate, and unfortunately, this experience did not meet even basic expectations. I would recommend others proceed with caution and consider a more responsive realtor.

I wish I could leave zero stars. My experience with this property management company has been extremely disappointing due to their complete lack of communication and professionalism. For weeks, I made repeated attempts to contact them by phone, email, and even in person. Calls were not returned, emails were ignored, and no one was available at their office during business hours. I even left a written note and still received no response. On top of that, my property continued to be advertised well beyond the agreed 90-day contract period without my consent. There was no effort to properly manage, show, or market the property, and no accountability when I tried to address it. This level of negligence is unacceptable when you’re trusting a company to handle your property. I would STRONGLY advise others to reconsider before doing business with this company.

I would strongly caution other property owners considering Auben Realty for property management. My experience revealed serious concerns with accounting transparency, communication, and overall management practices. During their management of my property, the financial reporting was extremely difficult to follow and did not clearly document the rent amounts being collected from tenants. There were also additional fees that were not clearly disclosed. This made it very challenging to reconcile the financial statements or verify the accuracy of the accounting. Per the management agreement, the company was responsible for collecting certain utility reimbursements from tenants and paying the associated bills. However, during the transition of management I discovered that utilities had not been handled properly. Some tenants were being charged while certain bills were not being paid, which resulted in a large outstanding balance that had to be addressed after management ended. Communication with the company was also extremely poor. Questions regarding financials and tenant accounts often went unanswered or took a long time to resolve. When the management agreement ended, there were delays in releasing tenant security deposits and final financial documentation needed to properly transition the property. The issue was only resolved after I made it clear that I was prepared to pursue legal remedies and contact the regulatory authorities overseeing licensed real estate brokers in South Carolina. Property owners should carefully review all statements and ensure they have full transparency into rent collection, bill payments, and trust account handling when working with a property management company.

⚠️ Owner Warning: Eviction Canceled Without Consent, Delayed Refiling Led to Bankruptcy & Months of Loss I am a property owner in Columbia, SC who engaged Auben Realty following their acquisition of Scott Properties. My experience managing a tenant nonpayment, eviction, and bankruptcy situation through Auben reflects a pattern of operational failure, lack of accountability, and breakdown in communication that materially increased my financial losses. In September 2025, I paid for an eviction to be filed due to tenant nonpayment. Without my knowledge or authorization, that eviction was later canceled based on a representation from the tenant that payment would be made. I was not informed of this decision at the time. The tenant subsequently attempted payment, which was returned NSF. Despite this, the eviction was not promptly refiled and instead was delayed until December 22, 2025. That delay directly preceded the tenant’s bankruptcy filing and materially impacted the timeline for regaining possession. I was initially informed that the sheriff’s office had “lost” the eviction. This later proved to be inaccurate, as the eviction had been canceled and not timely refiled. Throughout the process, communication required repeated follow-up. Claudia Gibson, who was assigned to the account, did not provide timely updates during key stages of the case despite multiple written requests. At no point during this process was there any acknowledgment of the impact these decisions and delays had, despite the significant financial burden caused by prolonged nonpayment and extended occupancy. I also spoke with JD Carmichael, who indicated he would remain engaged and assist in ensuring the matter was handled appropriately. However, I did not receive follow-up after that conversation. As the situation progressed, I was required to independently contact the court and legal counsel to obtain updates regarding my own property. Critical developments, including bankruptcy filings and legal actions, were not consistently communicated to me. Ultimately, I retained legal counsel directly to move the matter forward after Auben declined to continue involvement while still expecting me to assume legal costs. During this time, the tenant remained in the property for months without paying rent while I continued to carry the full financial obligations associated with the property. Property management exists to protect the owner’s asset, proactively manage risk, and communicate material developments in real time. In this case, I was required to step in and manage critical aspects of the process myself while under contract with a management company. This experience reflects not an isolated communication issue, but a broader breakdown in oversight, decision-making, and accountability. This is the key takeaway: 👉 The biggest risk isn’t just bad tenants, it’s poor management decisions early in the process by those entrusted with care of your property.

We have a rental home managed by Auben Realty and they have done a good job. Our tenant was not paying and they were beginning eviction proceedings, but then were able to get the tenant to pay all back rent and continue making regular payments ever since then.