Business Page
PMI Made Simple
Property Manager
4.0 stars
199 Reviews
Markets served
Orem, UT
Provo, UT
Springville, UT
Mapleton, UT
Payson, UT
Spanish Fork, UT
Lindon, UT
American Fork, UT
Pleasant Grove, UT
Lehi, UT
Bluffdale, UT
Saratoga Springs, UT
Eagle Mountain, UT
Herriman, UT
Draper, UT
Sandy, UT
Salt Lake City, UT
Millcreek, UT
Riverton, UT
West Jordan, UT
South Jordan, UT
Heber, UT
Holladay, UT
Murray, UT
Taylorsville, UT
South Salt Lake, UT
Cedar Hills, UT
Highland, UT
Alpine, UT
Vineyard, UT
Licenses, Designations or Certificates
B.S. Utah State University Economics B.S. Utah State University Finance CFA Charter holder (retired) Principle Broker Utah License #: 10609774-PB00
About us
Forget the tenants, termites, and toilets we can handle all of that for you! We are PMI Made Simple. We have been helping clients in Utah manage their investment properties for over 7 years. We manage hundreds of properties in Utah. What does that mean for you? We have the experience and expertise to help prevent property damage and to continue to operate investment properties profitably. We can find new tenants, handle maintenance day or night, and provide accurate accounting for our clients. PMI Made Simple is a full service real estate asset management company that provides professional property management and real estate brokerage services. We provide both residential and commercial property owners with the highest quality property management services using state-of-the-art technology to keep them informed of how their investments are doing in real time, while providing tenants of these properties real time access to maintenance requests and billing. PMI Made Simple is dedicated to providing our clients with excellent customer service by maximizing owner profitability while preserving their investment in real estate. At PMI Made Simple, we make property management, manageable! Our office is locally owned and independently operated. We are part of a larger franchise that has been perfecting and changing the property management industry for over 20 years. The experience PMI has gained worldwide… truly reflects within our service offerings on a local level. The key to our success is not only providing prompt, friendly and professional services to our property owners and their tenants, but also understanding that your property is an important investment in your future as well as ours. We not only strive to increase the value of your asset over time, but we also help you set the maximum rent possible so each month you grow in your investment.
Specialties
Long-term rental: 12+ months
Single-family/Townhouse/Condo
Small multi-family: 2-4 units
Large multi-family: 5-19 units
Reviews (199)
4.0 stars
199 Reviews
4.0 stars
199 Reviews
0.0 star
0 Reviews
1.0 star
a month ago
Reviewed by
Rob Hild
I would never recommend this company if you’re a home owner. As tenants, our experience was miserable.
When moving out, we took a picture of the keys and garage door openers (with geo and time metadata) as part of the move out process because we didn’t trust this company. We were sadly right. They charged us exorbitantly claiming that they were not all there, despite clear proof. We caught them. It was so dishonest.
Then during the move out process they charged us $150 to move the garbage cans 15 feet (from curb to garage). That’s $10 per foot! And we even offered to drive back there and move it ourselves!
Then after moving out they forgot to stop charging us rent! They refunded the rent but refused to refund the payment processing fees, citing that it is a different company. No duh! The fact is you cost us over $110 in fees with your errors, so you have an ethical responsibility to fix it. This company doesn’t seem to understand ethics in business. They treat their tenants terribly. Instead of doing the right thing and refunding us they will probably try and debate this on google review. Prove me wrong.
1.0 star
2 months ago
Reviewed by
Amelia Chen
I’ve lived at the same property for a year and anytime we’ve tried to contact, it takes at least a week to respond. It started off on day one when we were given a number to message when we were ready to move in so she can give us the code. I got people to help me move because we planned on a certain time. When it came to time, we couldn’t get the door open because the person was not answering. So I was standing outside with all of my stuff for hours because she forgot to give us the code. She said a specific time she would send it and she didn’t. And then she basically replied with “oops sorry”. Our washer has been broken for two weeks and even the maintenance tech had been trying to get ahold of them to get approval for a new washer. This is beyond ridiculous. If they answered bad reviews as quick as they answered tenant issues I’m sure there would be a lot more happy people.
1.0 star
3 months ago
Reviewed by
Christina Miller
Highly recommend that prospective tenants never rent from this organization. Renting from them has been an absolute nightmare. We signed our lease in March, prior to the townhome being fully ready, with a move-in date of the end of May. We were repeatedly told from March-May that things would be completely ready prior to move-in, including blinds being installed. We asked numerous times prior to move-in if things would be fully ready, and we're repeatedly assured that everything would be good to go upon move-in. Well, to our pleasure, day of move-in, we walk into the unit and there's a literal hole cut out in the floor, dead bugs everywhere, a hole in a door, etc. This was supposed to be a brand new place, in brand new condition. Ashley "inspected" the unit the night before we were supposed to move in and didn't even have the decency to tell us what we were walking into. We ended up in another unit that we didn't want. Since moving in, it's really been nothing but issues. We literally had to threaten formal action to have trash removal services taken care of. How sad is that? It's now the end of July, and we still don't have the blinds we were promised before we even signed the lease. Property management doesn't even acknowledge our questions or inquiries into what's going on. It's complete radio silence. I highly recommend NO ONE rent from these people. Especially at the 1380 units in SLC. Maybe if you have aspirations of being a skeezy landlord that doesn't take care of their tenants you might be interested in this property "management" group, but if you're an actual renter, I recommend running.
5.0 stars
7 months ago
Reviewed by
Jace Gibbs
My wife and I rented with PMI for a little over a year. The process was simple and all online. Maintenance was very quick to respond to our messages and get someone on site to fix or look at any problems. Overall a good experience.
5.0 stars
Edited a month ago
Reviewed by
Laura Croft
I have had numerous property managers in the past. PMI has surpassed them all and have been seamless to work with. I love that we set goals together and work towards that. I also appreciate that one person is not doing everything. They have people that work specifically in marketing, others that do maintenance or tenant transitions. Most of all, I appreciate that they are accessible. I can call at any time and get it update. Would highly recommend.
1.0 star
a month ago
Reviewed by
Rob Hild
I would never recommend this company if you’re a home owner. As tenants, our experience was miserable.
When moving out, we took a picture of the keys and garage door openers (with geo and time metadata) as part of the move out process because we didn’t trust this company. We were sadly right. They charged us exorbitantly claiming that they were not all there, despite clear proof. We caught them. It was so dishonest.
Then during the move out process they charged us $150 to move the garbage cans 15 feet (from curb to garage). That’s $10 per foot! And we even offered to drive back there and move it ourselves!
Then after moving out they forgot to stop charging us rent! They refunded the rent but refused to refund the payment processing fees, citing that it is a different company. No duh! The fact is you cost us over $110 in fees with your errors, so you have an ethical responsibility to fix it. This company doesn’t seem to understand ethics in business. They treat their tenants terribly. Instead of doing the right thing and refunding us they will probably try and debate this on google review. Prove me wrong.
1.0 star
2 months ago
Reviewed by
Amelia Chen
I’ve lived at the same property for a year and anytime we’ve tried to contact, it takes at least a week to respond. It started off on day one when we were given a number to message when we were ready to move in so she can give us the code. I got people to help me move because we planned on a certain time. When it came to time, we couldn’t get the door open because the person was not answering. So I was standing outside with all of my stuff for hours because she forgot to give us the code. She said a specific time she would send it and she didn’t. And then she basically replied with “oops sorry”. Our washer has been broken for two weeks and even the maintenance tech had been trying to get ahold of them to get approval for a new washer. This is beyond ridiculous. If they answered bad reviews as quick as they answered tenant issues I’m sure there would be a lot more happy people.
1.0 star
3 months ago
Reviewed by
Christina Miller
Highly recommend that prospective tenants never rent from this organization. Renting from them has been an absolute nightmare. We signed our lease in March, prior to the townhome being fully ready, with a move-in date of the end of May. We were repeatedly told from March-May that things would be completely ready prior to move-in, including blinds being installed. We asked numerous times prior to move-in if things would be fully ready, and we're repeatedly assured that everything would be good to go upon move-in. Well, to our pleasure, day of move-in, we walk into the unit and there's a literal hole cut out in the floor, dead bugs everywhere, a hole in a door, etc. This was supposed to be a brand new place, in brand new condition. Ashley "inspected" the unit the night before we were supposed to move in and didn't even have the decency to tell us what we were walking into. We ended up in another unit that we didn't want. Since moving in, it's really been nothing but issues. We literally had to threaten formal action to have trash removal services taken care of. How sad is that? It's now the end of July, and we still don't have the blinds we were promised before we even signed the lease. Property management doesn't even acknowledge our questions or inquiries into what's going on. It's complete radio silence. I highly recommend NO ONE rent from these people. Especially at the 1380 units in SLC. Maybe if you have aspirations of being a skeezy landlord that doesn't take care of their tenants you might be interested in this property "management" group, but if you're an actual renter, I recommend running.
5.0 stars
7 months ago
Reviewed by
Jace Gibbs
My wife and I rented with PMI for a little over a year. The process was simple and all online. Maintenance was very quick to respond to our messages and get someone on site to fix or look at any problems. Overall a good experience.
5.0 stars
Edited a month ago
Reviewed by
Laura Croft
I have had numerous property managers in the past. PMI has surpassed them all and have been seamless to work with. I love that we set goals together and work towards that. I also appreciate that one person is not doing everything. They have people that work specifically in marketing, others that do maintenance or tenant transitions. Most of all, I appreciate that they are accessible. I can call at any time and get it update. Would highly recommend.