Business Page
PMI Made Simple
Property Manager
4.1 stars
194 Reviews
Markets served
Orem, UT
Provo, UT
Springville, UT
Mapleton, UT
Payson, UT
Spanish Fork, UT
Lindon, UT
American Fork, UT
Pleasant Grove, UT
Lehi, UT
Bluffdale, UT
Saratoga Springs, UT
Eagle Mountain, UT
Herriman, UT
Draper, UT
Sandy, UT
Salt Lake City, UT
Millcreek, UT
Riverton, UT
West Jordan, UT
South Jordan, UT
Heber, UT
Holladay, UT
Murray, UT
Taylorsville, UT
South Salt Lake, UT
Cedar Hills, UT
Highland, UT
Alpine, UT
Vineyard, UT
Licenses, Designations or Certificates
B.S. Utah State University Economics B.S. Utah State University Finance CFA Charter holder (retired) Principle Broker Utah License #: 10609774-PB00
About us
Forget the tenants, termites, and toilets we can handle all of that for you! We are PMI Made Simple. We have been helping clients in Utah manage their investment properties for over 7 years. We manage hundreds of properties in Utah. What does that mean for you? We have the experience and expertise to help prevent property damage and to continue to operate investment properties profitably. We can find new tenants, handle maintenance day or night, and provide accurate accounting for our clients. PMI Made Simple is a full service real estate asset management company that provides professional property management and real estate brokerage services. We provide both residential and commercial property owners with the highest quality property management services using state-of-the-art technology to keep them informed of how their investments are doing in real time, while providing tenants of these properties real time access to maintenance requests and billing. PMI Made Simple is dedicated to providing our clients with excellent customer service by maximizing owner profitability while preserving their investment in real estate. At PMI Made Simple, we make property management, manageable! Our office is locally owned and independently operated. We are part of a larger franchise that has been perfecting and changing the property management industry for over 20 years. The experience PMI has gained worldwide… truly reflects within our service offerings on a local level. The key to our success is not only providing prompt, friendly and professional services to our property owners and their tenants, but also understanding that your property is an important investment in your future as well as ours. We not only strive to increase the value of your asset over time, but we also help you set the maximum rent possible so each month you grow in your investment.
Specialties
Long-term rental: 12+ months
Single-family/Townhouse/Condo
Small multi-family: 2-4 units
Large multi-family: 5-19 units
Reviews (194)
4.1 stars
194 Reviews
4.1 stars
194 Reviews
0.0 star
0 Reviews
1.0 star
3 weeks ago
Reviewed by
Kalen Sarabia
Seriously the worst. No one ever answers and when they finally do, doesn't even sound like customer service speaks English properly or understands what my question is. The scheduling system is so frustrating and keeps cancelling on us an hour before the showing.
Why would anyone want to work with a property management company that is hard to get ahold of? You’ll never get your questions answered or problems solved. They don’t even seem local
1.0 star
a month ago
Reviewed by
Shanelle Johnson
I’ve had a very frustrating experience with PMI Property Management regarding a time-sensitive document request.
I was required by DWS (Department of Workforce Services) to submit a shelter verification form for food and financial assistance. Over the course of several weeks, I emailed the form, requested a letter, and even brought the document in person to the office. Despite multiple follow-ups, the form was repeatedly delayed and never completed within the required timeframe.
As a result, my benefits were closed after 30 days due to missing verification. I made a final request asking that the form be sent by end of day due to the deadline, but it still was not completed in time.
I understand offices get busy, but this was a simple verification form with serious consequences. Clear communication and timely follow-through are critical, especially when tenants are relying on documentation for essential assistance.
I hope this feedback encourages better responsiveness for others in similar situations
1.0 star
a month ago
Reviewed by
vera
They sucked, we came into the home and the first day the basement flooded it took them two months to fix the floors keep in mind they tried to blame us for it all (it literally happened the same night we got the keys and then they told us over the phone this has been an ongoing issue) the first week I used the upstairs shower the handles were coming off it eventually broke and water was spraying everywhere. We had mold everywhere. And an issue with the water heater and air conditioning system since day one. At the end they took the deposit and still charged us over 4,000 dollars when we moved out. Greedy and wrong is all I can say and they couldn’t even keep the house up to date before new tenants moved in but made sure to charge us for everything… please be mindful when renting from these people they are horrible! And please pmi don’t argue with me in these comments talking about if I can remember cause I can and yall were wrong the whole time, yall got your money so please sit quietly and reflect on your horrible business practices with your team not with me!
5.0 stars
4 months ago
Reviewed by
Laura Benson
I have had numerous property managers in the past. PMI has surpassed them all and have been seamless to work with. I love that we set goals together and work towards that. I also appreciate that one person is not doing everything. They have people that work specifically in marketing, others that do maintenance or tenant transitions. Most of all, I appreciate that they are accessible. I can call at any time and get it update. Would highly recommend.
5.0 stars
6 months ago
Reviewed by
Dane Gilson
We have provided various pest control services for PMI Rentals over the past year. They have been great to work with an easy to communicate with. We like the Software they use to send us service requests.
PMI has been prompt with payments and good about aproving/denying bids quickly so I can get the work done or move on. I would love to do more work with them as a vendor.
From the rental side, I've been inside a number of the properties they rent and can say the properties are nice and well cared for. Quality management calls for pest control. PMI is a quality management company.
5.0 stars
6 months ago
Reviewed by
Roger Critchfield
PMI Made Simple is fantastic to work with from start to finish. Their communication is clear, their systems are organized, and they make property management feel effortless. Every question is answered, which gives me a lot of confidence.
The team is professional, responsive, and genuinely cares about protecting the property and creating a great experience for tenants. I really appreciate how transparent and straightforward they are—no surprises, no confusion, just reliable service.
If you’re looking for a property management company that actually delivers on what they promise, PMI Made Simple is the one to choose. Highly recommend.
5.0 stars
6 months ago
Reviewed by
AJS Windows
We love PMI Made Simple! They are so easy to work with, responsive, and always communicating with clients and vendors. Their team is organized and nothing falls through the cracks. They take great care of everyone they work with from renters, owners, and contractors! Highly recommend!
5.0 stars
6 months ago
Reviewed by
Esther Escorbores
I can honestly say they’ve been outstanding! They’re reliable, professional, and always attentive truly one of the best property management companies out there. And a special shout-out to Angii! <3 for always being extra helpful and answering all my questions.
1.0 star
3 weeks ago
Reviewed by
Kalen Sarabia
Seriously the worst. No one ever answers and when they finally do, doesn't even sound like customer service speaks English properly or understands what my question is. The scheduling system is so frustrating and keeps cancelling on us an hour before the showing.
Why would anyone want to work with a property management company that is hard to get ahold of? You’ll never get your questions answered or problems solved. They don’t even seem local
1.0 star
a month ago
Reviewed by
Shanelle Johnson
I’ve had a very frustrating experience with PMI Property Management regarding a time-sensitive document request.
I was required by DWS (Department of Workforce Services) to submit a shelter verification form for food and financial assistance. Over the course of several weeks, I emailed the form, requested a letter, and even brought the document in person to the office. Despite multiple follow-ups, the form was repeatedly delayed and never completed within the required timeframe.
As a result, my benefits were closed after 30 days due to missing verification. I made a final request asking that the form be sent by end of day due to the deadline, but it still was not completed in time.
I understand offices get busy, but this was a simple verification form with serious consequences. Clear communication and timely follow-through are critical, especially when tenants are relying on documentation for essential assistance.
I hope this feedback encourages better responsiveness for others in similar situations
1.0 star
a month ago
Reviewed by
vera
They sucked, we came into the home and the first day the basement flooded it took them two months to fix the floors keep in mind they tried to blame us for it all (it literally happened the same night we got the keys and then they told us over the phone this has been an ongoing issue) the first week I used the upstairs shower the handles were coming off it eventually broke and water was spraying everywhere. We had mold everywhere. And an issue with the water heater and air conditioning system since day one. At the end they took the deposit and still charged us over 4,000 dollars when we moved out. Greedy and wrong is all I can say and they couldn’t even keep the house up to date before new tenants moved in but made sure to charge us for everything… please be mindful when renting from these people they are horrible! And please pmi don’t argue with me in these comments talking about if I can remember cause I can and yall were wrong the whole time, yall got your money so please sit quietly and reflect on your horrible business practices with your team not with me!
5.0 stars
4 months ago
Reviewed by
Laura Benson
I have had numerous property managers in the past. PMI has surpassed them all and have been seamless to work with. I love that we set goals together and work towards that. I also appreciate that one person is not doing everything. They have people that work specifically in marketing, others that do maintenance or tenant transitions. Most of all, I appreciate that they are accessible. I can call at any time and get it update. Would highly recommend.
5.0 stars
6 months ago
Reviewed by
Dane Gilson
We have provided various pest control services for PMI Rentals over the past year. They have been great to work with an easy to communicate with. We like the Software they use to send us service requests.
PMI has been prompt with payments and good about aproving/denying bids quickly so I can get the work done or move on. I would love to do more work with them as a vendor.
From the rental side, I've been inside a number of the properties they rent and can say the properties are nice and well cared for. Quality management calls for pest control. PMI is a quality management company.
5.0 stars
6 months ago
Reviewed by
Roger Critchfield
PMI Made Simple is fantastic to work with from start to finish. Their communication is clear, their systems are organized, and they make property management feel effortless. Every question is answered, which gives me a lot of confidence.
The team is professional, responsive, and genuinely cares about protecting the property and creating a great experience for tenants. I really appreciate how transparent and straightforward they are—no surprises, no confusion, just reliable service.
If you’re looking for a property management company that actually delivers on what they promise, PMI Made Simple is the one to choose. Highly recommend.
5.0 stars
6 months ago
Reviewed by
AJS Windows
We love PMI Made Simple! They are so easy to work with, responsive, and always communicating with clients and vendors. Their team is organized and nothing falls through the cracks. They take great care of everyone they work with from renters, owners, and contractors! Highly recommend!
5.0 stars
6 months ago
Reviewed by
Esther Escorbores
I can honestly say they’ve been outstanding! They’re reliable, professional, and always attentive truly one of the best property management companies out there. And a special shout-out to Angii! <3 for always being extra helpful and answering all my questions.
