Terrible service, I had an appointment at 4;30 and no one showed up. No call, no text. I got confirmation earlier in the day to confirm if I was gonna still view the apartment and did confirm. I took the time out of my work day to come view an apartment just to not have anyone show up. They are all over the place, never answer the phone, no info when asked questions on apartments. Very unprofessional

I love living where I live; especially since I live on Oak street which helps makes my work commute easy. Recently my water pressure in the restroom sink was light and I didn't think much of it. Post inspection, the property manager noticed it and sent a maintenance tech the next day to fix it as well as checking my kitchen sink and noticing my garbage disposal was failing. Both items were addressed and had a quick turn around. I really appreciate having an attentive and communicative property manager/management company.

HILDA was amazing to work with throughout the entire process of finding and leasing our new apartment. From the very first tour, she was incredibly friendly, professional, and welcoming. She took the time to walk us through the apartment, answered all of our questions, and made the whole experience feel comfortable and stress-free. What really stood out was how communicative and reliable she was. Anytime we had a question, she was quick to respond, and if she didn’t have the answer right away, she always followed through and got back to us like she said she would. She kept us informed at every step of the leasing process, which we really appreciated. It’s clear she genuinely cares about helping people and making sure everything goes smoothly. We’re really grateful for her help and had such a positive experience working with her. If you get the chance to work with Hilda, you’ll be in great hands!

Had a bad experience at one of their apartments in Koreatown. I paid one month of rent for my security deposit and lived in the unit for one year. When I moved out, they basically took my whole security deposit and tacked on all sorts of small charges for things that should be covered by them such as changing a lightbulb and power washing a deck that is outside. It was an older building and I was relatively clean so it didn't make sense that they took so much. When I asked for details of the invoices and backup, they were slow to respond and the invoice totals didn't match up with the amount on my security deposit refund. Would never recommend signing a lease in a building owned by them to anyone.

I'm not sure where all these positive 4 and 5 star reviews are coming from, but I'm going to give a recent, not-so-positive review on living in the newly constructed Thrive apartments. I won't speak on the units or complex itself, but mostly on the lack of response from anyone that is supposed to be overseeing them. I have called, I have left voicemails, I have sent emails, and when there's an issue involving finances, I get radio silence. It's like once you've finally moved in, they're kind of done trying to help you (unless it's a maintenance report; so far maintenance has been ok all the times we've needed it). I pay my rent, I pay the extra costs that they decide to tack on to the bill at random and with no warning (so no, I can't prepare and budget to make sure I can afford that, but I guess I can just kick rocks if I don't like it, right?) so I think I deserve to at least get a response when I reach out. And I know that no one answers, not only for me, but for anyone that calls from the call box to even get into the building. So deliveries don't get to happen unless you already gave out your direct number to the handler or wait inside all day watching to see if they show up. You'll miss several packages and delivery attempts and have to drive to the processing facility yourself to pick up what you ordered. Ask me how I know. The mailboxes here still do not have locks on them for outgoing mail, so go to the post office for that. And I bring those things up because again, it goes back to the lack of response from anyone managing this place. We enjoy a lot of aspects about what we have here, but there's way too much room for improvement for customer service and communications. If they do end up raising the rent every year by 10% as other reviews stated, we'd probably be priced out. But they better believe I'll be going up to the office to speak directly with anyone regarding any concerns I have at that point if I'm going to be paying extra. And just to be clear, you will not find my Google name as anyone listed as a tenant, but I do live here. Feel free to listen to any of your messages to figure it out.

I’m truly thriving at The Thrive Apartments here on Gardena Blvd! From the moment I did my initial virtual walk-through with Hilda, I knew this was going to be my new home. The space was beautiful and intimate—just perfect for me. Hilda saw my excitement and said, “It’s yours.” From that moment on, she and the team worked hard to make it mine. Customer service is truly their strong point. The team was patient, kind, and supportive throughout the entire process. I also have to mention Jennifer, who made me feel at home from our very first phone conversation. The apartment itself is everything I hoped for—clean, modern, and fully equipped. I have my washer and dryer, dishwasher, fridge, stove, and even a patio to enjoy fresh air. And being located right on Gardena Blvd, I’m surrounded by some of my favorite restaurants up the street and around the corner. Thank you to the entire Coastline team for helping me find not just an apartment—but a place I can truly call home.

Hilda Centeno is such a delight and full of positivity! She has made myself and fiancé feel like we want to move to her properties just cause of her! Living in apartments my whole life I’ve never experienced a Property manager to almost feel like a friend. Hilda is very kind, genuine, friendly, and very understanding to anyone situation. If anyone gets Hilda to be their property manager. They are one lucky tenant.

Jennifer Calimpong, Leasing Coordinator, at Coastline Equity is one of the best! She responded to my questions regarding several places for rent in a thorough, timely, and professional manner. Believe me, in the past several years, I have had to deal with some property management companies who were sub-par. If you want excellent service, go to Coastline and ask for Jennifer! Happy Holidays Everyone.

I've been living at Hillside Terrace for almost six months and it is a really good experience. First of all, everything inside my apartment is brand new - from floor to ceiling. New appliances, new bathroom fixtures, and new cabinets. It is spacious with lots of overhead lights and fans. On move-in day, I was welcomed with a very nice welcome gift of disinfectant spray, Glade wall plug in, disinfectant wipes, cleaners and a lot more, even including a welcome mat for outside my front door! The manager, Courtney, has always been very helpful and whenever I need anything, she's right there with help. The maintenance at Hillside is great! Walter does a really good job taking care of whatever is requested of him. There's never any delay from either Courtney or Walter. The residents at Hillside are very quiet and respectful of everyone else's property. It really is a great place to live.

Melanie is just amazing!!! We are relatively new at owning multifamily properties and are so very grateful for Melanie. She has made our role as property owners transparent and worry free. She has a wealth of knowledge when it comes to managing an apartment community with the highest levels of professionalism. Melanie has an excellent working knowledge of all aspects of property management and has worked extremely well with the tenants, maintenance vendors, escrow companies, inspection companies, banks and more. She has ensured that our App Folio reports are accurate and timely. She possesses excellent communication skills both verbal and written and if that was not enough, she is kind and ALWAYS has a very positive attitude.

Terrible service, I had an appointment at 4;30 and no one showed up. No call, no text. I got confirmation earlier in the day to confirm if I was gonna still view the apartment and did confirm. I took the time out of my work day to come view an apartment just to not have anyone show up. They are all over the place, never answer the phone, no info when asked questions on apartments. Very unprofessional

I love living where I live; especially since I live on Oak street which helps makes my work commute easy. Recently my water pressure in the restroom sink was light and I didn't think much of it. Post inspection, the property manager noticed it and sent a maintenance tech the next day to fix it as well as checking my kitchen sink and noticing my garbage disposal was failing. Both items were addressed and had a quick turn around. I really appreciate having an attentive and communicative property manager/management company.

HILDA was amazing to work with throughout the entire process of finding and leasing our new apartment. From the very first tour, she was incredibly friendly, professional, and welcoming. She took the time to walk us through the apartment, answered all of our questions, and made the whole experience feel comfortable and stress-free. What really stood out was how communicative and reliable she was. Anytime we had a question, she was quick to respond, and if she didn’t have the answer right away, she always followed through and got back to us like she said she would. She kept us informed at every step of the leasing process, which we really appreciated. It’s clear she genuinely cares about helping people and making sure everything goes smoothly. We’re really grateful for her help and had such a positive experience working with her. If you get the chance to work with Hilda, you’ll be in great hands!

Had a bad experience at one of their apartments in Koreatown. I paid one month of rent for my security deposit and lived in the unit for one year. When I moved out, they basically took my whole security deposit and tacked on all sorts of small charges for things that should be covered by them such as changing a lightbulb and power washing a deck that is outside. It was an older building and I was relatively clean so it didn't make sense that they took so much. When I asked for details of the invoices and backup, they were slow to respond and the invoice totals didn't match up with the amount on my security deposit refund. Would never recommend signing a lease in a building owned by them to anyone.

I'm not sure where all these positive 4 and 5 star reviews are coming from, but I'm going to give a recent, not-so-positive review on living in the newly constructed Thrive apartments. I won't speak on the units or complex itself, but mostly on the lack of response from anyone that is supposed to be overseeing them. I have called, I have left voicemails, I have sent emails, and when there's an issue involving finances, I get radio silence. It's like once you've finally moved in, they're kind of done trying to help you (unless it's a maintenance report; so far maintenance has been ok all the times we've needed it). I pay my rent, I pay the extra costs that they decide to tack on to the bill at random and with no warning (so no, I can't prepare and budget to make sure I can afford that, but I guess I can just kick rocks if I don't like it, right?) so I think I deserve to at least get a response when I reach out. And I know that no one answers, not only for me, but for anyone that calls from the call box to even get into the building. So deliveries don't get to happen unless you already gave out your direct number to the handler or wait inside all day watching to see if they show up. You'll miss several packages and delivery attempts and have to drive to the processing facility yourself to pick up what you ordered. Ask me how I know. The mailboxes here still do not have locks on them for outgoing mail, so go to the post office for that. And I bring those things up because again, it goes back to the lack of response from anyone managing this place. We enjoy a lot of aspects about what we have here, but there's way too much room for improvement for customer service and communications. If they do end up raising the rent every year by 10% as other reviews stated, we'd probably be priced out. But they better believe I'll be going up to the office to speak directly with anyone regarding any concerns I have at that point if I'm going to be paying extra. And just to be clear, you will not find my Google name as anyone listed as a tenant, but I do live here. Feel free to listen to any of your messages to figure it out.

I’m truly thriving at The Thrive Apartments here on Gardena Blvd! From the moment I did my initial virtual walk-through with Hilda, I knew this was going to be my new home. The space was beautiful and intimate—just perfect for me. Hilda saw my excitement and said, “It’s yours.” From that moment on, she and the team worked hard to make it mine. Customer service is truly their strong point. The team was patient, kind, and supportive throughout the entire process. I also have to mention Jennifer, who made me feel at home from our very first phone conversation. The apartment itself is everything I hoped for—clean, modern, and fully equipped. I have my washer and dryer, dishwasher, fridge, stove, and even a patio to enjoy fresh air. And being located right on Gardena Blvd, I’m surrounded by some of my favorite restaurants up the street and around the corner. Thank you to the entire Coastline team for helping me find not just an apartment—but a place I can truly call home.

Hilda Centeno is such a delight and full of positivity! She has made myself and fiancé feel like we want to move to her properties just cause of her! Living in apartments my whole life I’ve never experienced a Property manager to almost feel like a friend. Hilda is very kind, genuine, friendly, and very understanding to anyone situation. If anyone gets Hilda to be their property manager. They are one lucky tenant.

Jennifer Calimpong, Leasing Coordinator, at Coastline Equity is one of the best! She responded to my questions regarding several places for rent in a thorough, timely, and professional manner. Believe me, in the past several years, I have had to deal with some property management companies who were sub-par. If you want excellent service, go to Coastline and ask for Jennifer! Happy Holidays Everyone.

I've been living at Hillside Terrace for almost six months and it is a really good experience. First of all, everything inside my apartment is brand new - from floor to ceiling. New appliances, new bathroom fixtures, and new cabinets. It is spacious with lots of overhead lights and fans. On move-in day, I was welcomed with a very nice welcome gift of disinfectant spray, Glade wall plug in, disinfectant wipes, cleaners and a lot more, even including a welcome mat for outside my front door! The manager, Courtney, has always been very helpful and whenever I need anything, she's right there with help. The maintenance at Hillside is great! Walter does a really good job taking care of whatever is requested of him. There's never any delay from either Courtney or Walter. The residents at Hillside are very quiet and respectful of everyone else's property. It really is a great place to live.

Melanie is just amazing!!! We are relatively new at owning multifamily properties and are so very grateful for Melanie. She has made our role as property owners transparent and worry free. She has a wealth of knowledge when it comes to managing an apartment community with the highest levels of professionalism. Melanie has an excellent working knowledge of all aspects of property management and has worked extremely well with the tenants, maintenance vendors, escrow companies, inspection companies, banks and more. She has ensured that our App Folio reports are accurate and timely. She possesses excellent communication skills both verbal and written and if that was not enough, she is kind and ALWAYS has a very positive attitude.