Business Page

Astoria Charm Property Management
Property Manager
4.8 stars
118 Reviews
Markets served
Baltimore, MD
Towson, MD
Essex, MD
Owings Mills, MD
Catonsville, MD
Pikesville, MD
White Marsh, MD
Parkville, MD
Timonium, MD
Dundalk, MD
Licenses, Designations or Certificates
CPM, NARPM, BBB
About us
Astoria Charm was founded by real estate investors, for real estate investors. We know what it takes to manage a successful rental property and our team is here to help you navigate the complexities of property management. With our team of dedicated professionals by your side, you can be sure that your property and tenants are being taken care of. We offer a comprehensive suite of property management services tailored to meet your needs. Whether you’re a seasoned investor or new to rental property ownership, our team is here to help you navigate the complexities of property management in Baltimore. From tenant screening to maintenance and everything in between, we’re dedicated to maximizing the value of your investment and ensuring a stress-free experience. Astoria Charm is a property management company based in Baltimore, Maryland (Charm city), specializing in the management of residential SFH and Multi-family properties as well as small commercial spaces. Our motto is: STRONG INVESTMENTS – CHARM LIVING. To us at Astoria Charm that means we are committed to ensuring our clients properties are STRONG, profitable INVESTMENTS, while providing quality housing and management to our residents, CHARM LIVING! At Astoria Charm, our goal is to provide a quality standard of housing combined with professional and responsive management for our residents in order to minimize maintenance and increase resident retention. The experience of the founders of Astoria Charm has been that it’s not enough to provide quality housing for residents, rather this must be coupled with excellent management (strong communication, pro active leasing, quick and responsive maintenance) in order to protect investors assets and secure long term residents. It is this approach that truly integrates the investor’s interests as well as resident’s perspective resulting in strong, profitable investments for the investor and a warm, safe and charm living environment for the resident.
Specialties
Commercial
Offices
Retail
Mixed Use
HUD/Section 8
Single Home/Townhome/Condo
Multi-family: 2-4 units
Multi-family: 5-19 units
Multi-family: 20-49 units
Multi-family: 50-99 units
Multi-family: 100+ units
Long-term rental: 12+ mos.
Single Home/Townhome/Condo
Multi-family: 2-4 units
Multi-family: 5-19 units
Multi-family: 20-49 units
Multi-family: 50-99 units
Multi-family: 100+ units
Reviews (118)
4.8 stars
118 Reviews
4.8 stars
118 Reviews
0.0 star
0 Reviews
5.0 stars
a week ago
Reviewed by
Tykia Mackey
Living with Astoria Charm since 2018 has been such a pleasant experience, I must say. I've consistently received excellent services from them over the years. They always go above and beyond to make sure I'm satisfied. I can't help but appreciate their dedication to their customers, recently. I'm always impressed with the overall quality of their services.
5.0 stars
a month ago
Reviewed by
Kelsey Bollack
The Astoria Charm team is wonderful. They are a Preferred Vendor for us in the Property Management category and come highly recommended. If your looking for a team that will take care of you and your properties, look no further!
5.0 stars
a month ago
Reviewed by
Erinc Gode
Even though I was at a long distance, they handled everything quickly and reliably. It was easy to communicate and follow up the process with Astoria. Thank you for the service you provided.
5.0 stars
2 months ago
Reviewed by
Lakisha Jones
My home had concerns upon moving in and Astoria Property and their team have came in and checked and worked on each issue. Response time has never been long. Some issues had to be worked on more than once but i am never ignored. Thanks Astoria Charm for caring about your properties!
1.0 star
3 months ago
Reviewed by
Autumn Rijos
Typical slumlords that went against the lease agreement. Place is a dump like their service. Denied my intent to vacate because the place was falling apart. This is how they treat people especially veterans. Had to get a lawyer to send them a letter which scared them into agreeing to terminate my lease. Even though on my lease it says I’m allowed to leave as long as I give notice. Heard this wasn’t the first time they almost gotten/has gotten sued. Thank God I don’t have to deal with them anymore. You’ve been warned. :)
5.0 stars
3 months ago
Reviewed by
Lisa Stant
I have been a tenant for 3 yrs. Anytime I had an issue, they respond in a timely manner. One Thanksgiving my refrigerator decided to stop cooling. Thank goodness I hadn't went to the grocery store. The next day, they sent out a man who fixed my refrigerator. It has been the best experience dealing with a property management company/landlord since I moved here in 2003. They communicate when you have questions. When I came to see the house, 3 yrs ago, Jay recognized me from looking at another property yrs before. That made me feel like I made the right decision when I was told I was able to move in.
5.0 stars
4 months ago
Reviewed by
FASTSIGNS 612
Astoria Charm Property Management was a recent client of our sign production services. They provided crucial information about each property to aid our installation schedule alongside detailed and thoughtful feedback of our designs. At nearly every step of production, they showcased great enthusiasm alongside their quick response/turn-around times.
Qualities such as these are reasons why we highly recommend Astoria Charm's property management services to anyone.
5.0 stars
a year ago
Reviewed by
Hakan Kantas
Astoria Charm is very professional and reliable property management company which we have experienced until now. They can solve professionally all the problems of your property which you can not reach…You may see some photos of my property as before and after by Astoria Charm.
5.0 stars
a week ago
Reviewed by
Tykia Mackey
Living with Astoria Charm since 2018 has been such a pleasant experience, I must say. I've consistently received excellent services from them over the years. They always go above and beyond to make sure I'm satisfied. I can't help but appreciate their dedication to their customers, recently. I'm always impressed with the overall quality of their services.
5.0 stars
a month ago
Reviewed by
Kelsey Bollack
The Astoria Charm team is wonderful. They are a Preferred Vendor for us in the Property Management category and come highly recommended. If your looking for a team that will take care of you and your properties, look no further!
5.0 stars
a month ago
Reviewed by
Erinc Gode
Even though I was at a long distance, they handled everything quickly and reliably. It was easy to communicate and follow up the process with Astoria. Thank you for the service you provided.
5.0 stars
2 months ago
Reviewed by
Lakisha Jones
My home had concerns upon moving in and Astoria Property and their team have came in and checked and worked on each issue. Response time has never been long. Some issues had to be worked on more than once but i am never ignored. Thanks Astoria Charm for caring about your properties!
1.0 star
3 months ago
Reviewed by
Autumn Rijos
Typical slumlords that went against the lease agreement. Place is a dump like their service. Denied my intent to vacate because the place was falling apart. This is how they treat people especially veterans. Had to get a lawyer to send them a letter which scared them into agreeing to terminate my lease. Even though on my lease it says I’m allowed to leave as long as I give notice. Heard this wasn’t the first time they almost gotten/has gotten sued. Thank God I don’t have to deal with them anymore. You’ve been warned. :)
5.0 stars
3 months ago
Reviewed by
Lisa Stant
I have been a tenant for 3 yrs. Anytime I had an issue, they respond in a timely manner. One Thanksgiving my refrigerator decided to stop cooling. Thank goodness I hadn't went to the grocery store. The next day, they sent out a man who fixed my refrigerator. It has been the best experience dealing with a property management company/landlord since I moved here in 2003. They communicate when you have questions. When I came to see the house, 3 yrs ago, Jay recognized me from looking at another property yrs before. That made me feel like I made the right decision when I was told I was able to move in.
5.0 stars
4 months ago
Reviewed by
FASTSIGNS 612
Astoria Charm Property Management was a recent client of our sign production services. They provided crucial information about each property to aid our installation schedule alongside detailed and thoughtful feedback of our designs. At nearly every step of production, they showcased great enthusiasm alongside their quick response/turn-around times.
Qualities such as these are reasons why we highly recommend Astoria Charm's property management services to anyone.
5.0 stars
a year ago
Reviewed by
Hakan Kantas
Astoria Charm is very professional and reliable property management company which we have experienced until now. They can solve professionally all the problems of your property which you can not reach…You may see some photos of my property as before and after by Astoria Charm.