Shady! Shady! Shady! Avoid if possible!!! I was the landlord and this was my experience hiring this company. This happened a few years ago and I finally got a chance to write this review. I was a landlord looking for renters and I hired this company to find tenents for me. This company was new at the time and my agent friend recommanded them to me as she knew one of the person who worked here. Because of her recommandation we decided to give them a try. Boy was I wrong. 1) They showed my unit to a few perspective tenants but they forgot to close the window before they left. It rained the next day and the rain water ruined the floor. When I told them this happened their agent said he would get someone to fix it before the new tenant moved in. It was never fixed and they pretented nothing had happened, even though we gave them multiple calls regarding the issue. 2) They tried to set us up with a clearly unqualify tenant. We were trying to rent our unit out for $2000 and the tenant they recommanded to us clearly didn't make enough monthly income to cover the rent. When they showed us their bank statement we saw a lot of zelle transfers from friends and merchandise returns and the agent tried to include that as a "source of income". I asked for next month's bank statement and the agent refused to get it for us, telling us we couldn't "discriminate against income types". It was clear to us those zelle transactions and merchandise returns were there to pad up their bank statement's deposit to make them looked more qualify than they were. 3) They ended up setting us up with tenants that had low credit scores and zero rental history. That's not a problem on it's own but the tenant ended up doing a lot of demages to our unit and we had to spend a lot of money on repairs. So no, I didn't hire them again and I HIGHLY suggest you don't hire them either.

Henry was super proactive and effective. He arrived for countless showings gave me helpful tips and was great with prospective tenants. The qualification checks were thorough and I got a terrific tenent! I’m so happy with the process and result!

KeyOpp is for the owner who wants to unblind from the stress and hire a partner who operates at a higher level. What the CEO and owners have promised me they delivered without any issues. If you're lucky enough to work with Mr. Yu and his team on your San Francisco market rental property, you're in the best hands. Highly recommended.

Calvin was incredibly helpful when I got locked out of my rental apartment. He responded quickly, was professional, and made a stressful situation much easier to deal with. He got everything sorted out efficiently and was friendly throughout the whole process. Really appreciated his help and would definitely recommend him to anyone who needs assistance!

KeyOpp, specifically Bryant, has been a fantastic property manager. He went above and beyond when our apartment suffered water damage from the unit above last December, displacing us for nearly a month. Bryant handled the challenging situation with a positive attitude, kept us informed every step of the way, and ensured we were comfortable, especially during the holidays. His kindness and helpfulness truly stood out - highly recommend KeyOpp properties.

Leanna did a fantastic job managing the rental process for our apartment. After our move, we needed someone to handle everything remotely, and she delivered with excellent execution and a very quick turnaround. Her communication was top-notch throughout the entire process. She kept us updated at every step with pictures and text messages of the progress. If you’re looking for a professional who is efficient and easy to work with, I highly recommend Leanna and the KeyOpp team

Working with KeyOpp Property Management has been such a wonderful experience! Austin has been our main contact during the entire rental process and him and the team have been super responsive and proactive with getting documents together seamlessly! Loved working with the team and hope my future encounters are as easy as with them!

Our experience working with Austin was exceptional. He was organized, responsive, and proactive in guiding us through each step of the process. He took the time to answer our many questions and made sure we always felt informed and supported. We truly felt we were in great hands from start to finish and deeply appreciated his professionalism and attention to detail.

Shady! Shady! Shady! Avoid if possible!!! I was the landlord and this was my experience hiring this company. This happened a few years ago and I finally got a chance to write this review. I was a landlord looking for renters and I hired this company to find tenents for me. This company was new at the time and my agent friend recommanded them to me as she knew one of the person who worked here. Because of her recommandation we decided to give them a try. Boy was I wrong. 1) They showed my unit to a few perspective tenants but they forgot to close the window before they left. It rained the next day and the rain water ruined the floor. When I told them this happened their agent said he would get someone to fix it before the new tenant moved in. It was never fixed and they pretented nothing had happened, even though we gave them multiple calls regarding the issue. 2) They tried to set us up with a clearly unqualify tenant. We were trying to rent our unit out for $2000 and the tenant they recommanded to us clearly didn't make enough monthly income to cover the rent. When they showed us their bank statement we saw a lot of zelle transfers from friends and merchandise returns and the agent tried to include that as a "source of income". I asked for next month's bank statement and the agent refused to get it for us, telling us we couldn't "discriminate against income types". It was clear to us those zelle transactions and merchandise returns were there to pad up their bank statement's deposit to make them looked more qualify than they were. 3) They ended up setting us up with tenants that had low credit scores and zero rental history. That's not a problem on it's own but the tenant ended up doing a lot of demages to our unit and we had to spend a lot of money on repairs. So no, I didn't hire them again and I HIGHLY suggest you don't hire them either.

Henry was super proactive and effective. He arrived for countless showings gave me helpful tips and was great with prospective tenants. The qualification checks were thorough and I got a terrific tenent! I’m so happy with the process and result!

KeyOpp is for the owner who wants to unblind from the stress and hire a partner who operates at a higher level. What the CEO and owners have promised me they delivered without any issues. If you're lucky enough to work with Mr. Yu and his team on your San Francisco market rental property, you're in the best hands. Highly recommended.

Calvin was incredibly helpful when I got locked out of my rental apartment. He responded quickly, was professional, and made a stressful situation much easier to deal with. He got everything sorted out efficiently and was friendly throughout the whole process. Really appreciated his help and would definitely recommend him to anyone who needs assistance!

KeyOpp, specifically Bryant, has been a fantastic property manager. He went above and beyond when our apartment suffered water damage from the unit above last December, displacing us for nearly a month. Bryant handled the challenging situation with a positive attitude, kept us informed every step of the way, and ensured we were comfortable, especially during the holidays. His kindness and helpfulness truly stood out - highly recommend KeyOpp properties.

Leanna did a fantastic job managing the rental process for our apartment. After our move, we needed someone to handle everything remotely, and she delivered with excellent execution and a very quick turnaround. Her communication was top-notch throughout the entire process. She kept us updated at every step with pictures and text messages of the progress. If you’re looking for a professional who is efficient and easy to work with, I highly recommend Leanna and the KeyOpp team

Working with KeyOpp Property Management has been such a wonderful experience! Austin has been our main contact during the entire rental process and him and the team have been super responsive and proactive with getting documents together seamlessly! Loved working with the team and hope my future encounters are as easy as with them!

Our experience working with Austin was exceptional. He was organized, responsive, and proactive in guiding us through each step of the process. He took the time to answer our many questions and made sure we always felt informed and supported. We truly felt we were in great hands from start to finish and deeply appreciated his professionalism and attention to detail.