I’ve been working with Stephanie at Birdy Properties for a while now. Stephanie is communicative, friendly, and always on top of things. The maintenance team is prompt and professional. I’d definitely recommend giving them a look.

We had a wonderful experience working with Birdy Properties. From the very beginning, their team was professional, responsive, and extremely organized. Every step of the process was clearly explained, and they were always available to answer questions promptly. What really stood out was their attention to detail and proactive communication. Whether it was documentation, scheduling, or follow-ups, everything was handled efficiently and with transparency. It gave us a lot of confidence knowing we were working with a team that truly understands property management and customer service. We genuinely appreciate their professionalism and would highly recommend Birdy Properties to anyone looking for a reliable and trustworthy real estate partner.

Our experience with BIRDY Rental Management in San Antonio was extremely disappointing. The screening process felt excessive and intrusive, far beyond a standard rental application. In addition to application fees, we were required to enroll in multiple third-party programs presented as mandatory — significantly increasing costs. When we withdrew our application in writing, they later claimed they never received the notice, despite it being sent directly to the assigned agent. The property tour itself was disorganized: the agent was unfamiliar with the home and did not have the access code to enter the gated community. Based on our experience, we would not recommend this company. Carefully review all fees and requirements before proceeding.

Not the worst and not the best. You can shop around for better property managers. This one kept nickel-and-diming me, so I had to leave them and go our separate ways. I'm glad I was able to scrape them off my boot and find a new property management company that is more reasonable, has better fees, and is transparent.

Worst experience I've ever had with a rental property. Constantly inspecting home and finding reasons to distribute a fee. Leased property infested with ants and wanted to charge me to spray the first month. When I left the owners mail on counter I was charged a fee to remove mail. Thank goodness I am away from Birdy. Renters beware.

Do NOT go through Birdy properties! They make you a good offer to not take a security deposit at move in but they use a scam insurance company RHINO who makes false claims on the condition of the house and the property management company uses all your “insured” dollars to supposedly fix things that don’t need fixing, which YOU have to pay back. Almost $5000. I have always received my deposit back! Why? Because I take great care of the homes I rent. I’ve also rented my property out and have never seen such a scam. I have seen NO invoices to prove that the cost of repairs actually cost what was estimated. I have attached photos of how the house looked when I moved out. I lived there for almost 4 years had the carpets shampooed and house professionally cleaned and they claim the paint was in bad condition and essentially the whole house needs repainting. Also someone made damages after I turned in the keys and they are trying to charge me for it.(last photo) Also Texas has been in a drought for years. The owners didn’t have a sprinkler system so the grass is brown. I’ve seen the grass turn green if you water more than what is allowed but that is not what the city of Universal City allows. They quoted the entire yard needed to be replaced instead of re-seeding and aerating. Do not think that your payments to RHINO are going towards a deposit. Run from this scam. Please see invoice below and the condition of the house when I moved out. The last photo is the damage that was done after I moved out that they are trying to charge me for. I’ve been trying to resolve this matter since June. I offered to pay what I believe is fair based on fair wear and tear amount of $1200 dollars Birdy recieved $678 and says they can’t assist with resolving lowering the remaining balance and Rhino only responds to emails with no number to talk to anyone directly. Highly do NOT recommend!

I am giving 1 star only because I can't give 0 stars. If I could i would give it 0 stars soley because of poor management. We are currently staying in one of birdys properties. The home we are staying in is beautiful BUT! The management has been horrible. Everytime I have tried to contact someone through email, calls, text I have gotten no response about our concerns with the house. Except for 1 email that gave instructions for the hot tub which by the way was completely incorrect information.There is an issue with the fridge it's not cooling & our groceries are going bad our Popsicles have melted & it's only been 24 hours since we got our groceries & placed them in there. When I tried to contact them to let them know I still have yet to hear back from them. We are here until Sat June 15th we arrived Mon June 10th. I will post pics of the issues we've had. The sink DIRTY, the pool was NOT clean it had trash in it & it was merky aka NOT Clear. One of The bed frames to a bed looked broken. Our Popsicles melted because freezer & fridge aren't cooling aka causing out food the go bad as well. The rollaway beds broken couldn't even use them. One Pantry won't open. Didn't get a pic cause your can't tell by a picture. Again I will mention if this we are currently staying at had better management this experience would be a great place to stay. Due to very very poor management i do not recommend staying at any airbnb that is managed birdyproperties.

Rented a home from them for a year and a half. They will charge you extras without warning so be careful before you submit repairs to them, make sure you check your own avenues first. Beware the Rhino Policy in lieu of a deposit. 45 days after move out I was notified of a $1,000 claim against my account for “excessive damage” without any further explanation or reason. The house was well cared for and professionally cleaned with photos and videos submitted at move out, no broken items or scuffs, no pets and no kids in the house ever. Photos below are at move out. Decide for yourself if you see “excessive damage”. This is a disgustingly unethical way of getting free money out of us even after leaving.

I’ve been working with Stephanie at Birdy Properties for a while now. Stephanie is communicative, friendly, and always on top of things. The maintenance team is prompt and professional. I’d definitely recommend giving them a look.

We had a wonderful experience working with Birdy Properties. From the very beginning, their team was professional, responsive, and extremely organized. Every step of the process was clearly explained, and they were always available to answer questions promptly. What really stood out was their attention to detail and proactive communication. Whether it was documentation, scheduling, or follow-ups, everything was handled efficiently and with transparency. It gave us a lot of confidence knowing we were working with a team that truly understands property management and customer service. We genuinely appreciate their professionalism and would highly recommend Birdy Properties to anyone looking for a reliable and trustworthy real estate partner.

Our experience with BIRDY Rental Management in San Antonio was extremely disappointing. The screening process felt excessive and intrusive, far beyond a standard rental application. In addition to application fees, we were required to enroll in multiple third-party programs presented as mandatory — significantly increasing costs. When we withdrew our application in writing, they later claimed they never received the notice, despite it being sent directly to the assigned agent. The property tour itself was disorganized: the agent was unfamiliar with the home and did not have the access code to enter the gated community. Based on our experience, we would not recommend this company. Carefully review all fees and requirements before proceeding.

Not the worst and not the best. You can shop around for better property managers. This one kept nickel-and-diming me, so I had to leave them and go our separate ways. I'm glad I was able to scrape them off my boot and find a new property management company that is more reasonable, has better fees, and is transparent.

Worst experience I've ever had with a rental property. Constantly inspecting home and finding reasons to distribute a fee. Leased property infested with ants and wanted to charge me to spray the first month. When I left the owners mail on counter I was charged a fee to remove mail. Thank goodness I am away from Birdy. Renters beware.

Do NOT go through Birdy properties! They make you a good offer to not take a security deposit at move in but they use a scam insurance company RHINO who makes false claims on the condition of the house and the property management company uses all your “insured” dollars to supposedly fix things that don’t need fixing, which YOU have to pay back. Almost $5000. I have always received my deposit back! Why? Because I take great care of the homes I rent. I’ve also rented my property out and have never seen such a scam. I have seen NO invoices to prove that the cost of repairs actually cost what was estimated. I have attached photos of how the house looked when I moved out. I lived there for almost 4 years had the carpets shampooed and house professionally cleaned and they claim the paint was in bad condition and essentially the whole house needs repainting. Also someone made damages after I turned in the keys and they are trying to charge me for it.(last photo) Also Texas has been in a drought for years. The owners didn’t have a sprinkler system so the grass is brown. I’ve seen the grass turn green if you water more than what is allowed but that is not what the city of Universal City allows. They quoted the entire yard needed to be replaced instead of re-seeding and aerating. Do not think that your payments to RHINO are going towards a deposit. Run from this scam. Please see invoice below and the condition of the house when I moved out. The last photo is the damage that was done after I moved out that they are trying to charge me for. I’ve been trying to resolve this matter since June. I offered to pay what I believe is fair based on fair wear and tear amount of $1200 dollars Birdy recieved $678 and says they can’t assist with resolving lowering the remaining balance and Rhino only responds to emails with no number to talk to anyone directly. Highly do NOT recommend!

I am giving 1 star only because I can't give 0 stars. If I could i would give it 0 stars soley because of poor management. We are currently staying in one of birdys properties. The home we are staying in is beautiful BUT! The management has been horrible. Everytime I have tried to contact someone through email, calls, text I have gotten no response about our concerns with the house. Except for 1 email that gave instructions for the hot tub which by the way was completely incorrect information.There is an issue with the fridge it's not cooling & our groceries are going bad our Popsicles have melted & it's only been 24 hours since we got our groceries & placed them in there. When I tried to contact them to let them know I still have yet to hear back from them. We are here until Sat June 15th we arrived Mon June 10th. I will post pics of the issues we've had. The sink DIRTY, the pool was NOT clean it had trash in it & it was merky aka NOT Clear. One of The bed frames to a bed looked broken. Our Popsicles melted because freezer & fridge aren't cooling aka causing out food the go bad as well. The rollaway beds broken couldn't even use them. One Pantry won't open. Didn't get a pic cause your can't tell by a picture. Again I will mention if this we are currently staying at had better management this experience would be a great place to stay. Due to very very poor management i do not recommend staying at any airbnb that is managed birdyproperties.

Rented a home from them for a year and a half. They will charge you extras without warning so be careful before you submit repairs to them, make sure you check your own avenues first. Beware the Rhino Policy in lieu of a deposit. 45 days after move out I was notified of a $1,000 claim against my account for “excessive damage” without any further explanation or reason. The house was well cared for and professionally cleaned with photos and videos submitted at move out, no broken items or scuffs, no pets and no kids in the house ever. Photos below are at move out. Decide for yourself if you see “excessive damage”. This is a disgustingly unethical way of getting free money out of us even after leaving.