Great experience working with uDirect as my IRA custodian! Their team is thorough, knowledgeable, and professional. They make the entire process easy to understand and are always helpful when questions come up. Highly recommend!

I chose uDirect IRA because I wanted to invest my retirement funds in real estate, and after doing some research, it consistently came up as a low-fee, well-regarded self-directed IRA provider. My experience has been excellent so far. The customer support team has been outstanding—they answered all of my questions, guided me through the IRA transfer process, and made everything straightforward and stress-free. Their online portal is intuitive and easy to navigate, which made opening and managing my account simple. If you're looking for a professional, responsive, and affordable self-directed IRA custodian, I highly recommend uDirect IRA.

I use uDirect to fund investment loans using a self-directed IRA to defer taxes on the gains, and my experience with uDirect has been amazing. I often get these last minute deals and the folks a uDirect are always able to process them quickly so I can take advantage of every opportunity. UDirect is the best in the business.

So far so good. I researched custodial services for SDIRAs and selected UDirect because the reviews said they're good for real estate investments. Honestly, the fee was a secondary consideration - I'd rather deal with people who are experts since I'm a beginner - but the low setup and annual fees are definitely a bonus. I've been most impressed by the human contact: a.human answers the phone every time. After my account was opened, I was assigned to a Transaction Coordinator for my transactions, and I do occasionally get his voicemail, but Khang is great: he always gets back to me right away whether I reach out via phone or email. I'm also impressed with how smoothly and quickly the setup and transactions have been: it seems like they give you the worst case time estimate: everything happened quicker than they estimated, including their internal compliance review before transferring $ to my Checkbook LLC. I'd highly recommend UDirect.

I have been loaning out Roth IRA funds through promissory notes secured by real estate for almost a decade. In that time, I've gone through 4 custodial trust companies. So I can say with some authority that no one beats uDirect IRA Services when it comes to customer service. They were incredibly responsive, providing quick and comprehensive answers when I was getting to know their system. I appreciate that I can always get a human being on the phone and my emails are answered within hours, not days. All of this is such a welcome contrast to my last custodian who wanted a $200 expedite fee for any request if you expected an answer in less than a week. They hid their phone number and almost never answered either phone messages or emails without a delay of up to a week. Once it took me three weeks to get them to move money out of my account with them. uDirect IRA Services could not be more different! The most recent example of great service by uDirect IRA Services was that a title company let me know on a Tuesday evening that it would be great if my funds were wired so they could close escrow by Friday. I immediately let David, my contact at uDirect IRA, know that I understood he was unlikely to be able to get compliance clearance that quickly but that I would appreciate anything he could do. Well, he must have pulled a lot of strings because the money was wired to the title company Thursday, just about 24 hours after David first became aware of the request. And all of this really great service comes with an uncomplicated, very reasonable pricing structure. I am delighted to give uDirect IRA Services a 5-star recommendation!

Great experience working with uDirect as my IRA custodian! Their team is thorough, knowledgeable, and professional. They make the entire process easy to understand and are always helpful when questions come up. Highly recommend!

I chose uDirect IRA because I wanted to invest my retirement funds in real estate, and after doing some research, it consistently came up as a low-fee, well-regarded self-directed IRA provider. My experience has been excellent so far. The customer support team has been outstanding—they answered all of my questions, guided me through the IRA transfer process, and made everything straightforward and stress-free. Their online portal is intuitive and easy to navigate, which made opening and managing my account simple. If you're looking for a professional, responsive, and affordable self-directed IRA custodian, I highly recommend uDirect IRA.

I use uDirect to fund investment loans using a self-directed IRA to defer taxes on the gains, and my experience with uDirect has been amazing. I often get these last minute deals and the folks a uDirect are always able to process them quickly so I can take advantage of every opportunity. UDirect is the best in the business.

So far so good. I researched custodial services for SDIRAs and selected UDirect because the reviews said they're good for real estate investments. Honestly, the fee was a secondary consideration - I'd rather deal with people who are experts since I'm a beginner - but the low setup and annual fees are definitely a bonus. I've been most impressed by the human contact: a.human answers the phone every time. After my account was opened, I was assigned to a Transaction Coordinator for my transactions, and I do occasionally get his voicemail, but Khang is great: he always gets back to me right away whether I reach out via phone or email. I'm also impressed with how smoothly and quickly the setup and transactions have been: it seems like they give you the worst case time estimate: everything happened quicker than they estimated, including their internal compliance review before transferring $ to my Checkbook LLC. I'd highly recommend UDirect.

I have been loaning out Roth IRA funds through promissory notes secured by real estate for almost a decade. In that time, I've gone through 4 custodial trust companies. So I can say with some authority that no one beats uDirect IRA Services when it comes to customer service. They were incredibly responsive, providing quick and comprehensive answers when I was getting to know their system. I appreciate that I can always get a human being on the phone and my emails are answered within hours, not days. All of this is such a welcome contrast to my last custodian who wanted a $200 expedite fee for any request if you expected an answer in less than a week. They hid their phone number and almost never answered either phone messages or emails without a delay of up to a week. Once it took me three weeks to get them to move money out of my account with them. uDirect IRA Services could not be more different! The most recent example of great service by uDirect IRA Services was that a title company let me know on a Tuesday evening that it would be great if my funds were wired so they could close escrow by Friday. I immediately let David, my contact at uDirect IRA, know that I understood he was unlikely to be able to get compliance clearance that quickly but that I would appreciate anything he could do. Well, he must have pulled a lot of strings because the money was wired to the title company Thursday, just about 24 hours after David first became aware of the request. And all of this really great service comes with an uncomplicated, very reasonable pricing structure. I am delighted to give uDirect IRA Services a 5-star recommendation!