Business Page

Prime Properties
Property Manager
4.5 stars
236 Reviews
Markets served
Austin, TX
Brushy Creek, TX
Buda, TX
Bee Cave, TX
Dripping Springs, TX
Hudson Bend, TX
Elgin, TX
Georgetown, TX
Liberty Hill, TX
Taylor, TX
Kyle, TX
Pflugerville, TX
Oak Hill, TX
Rollingwood, TX
Leander, TX
Del Valle, TX
Round Rock, TX
Manor, TX
Cedar Park, TX
Bastrop, TX
Hutto, TX
Steiner Ranch, TX
Licenses, Designations or Certificates
Member of NARPM President-Elect of NARPM - Austin 2024 President of NARPM - Austin 2025 Texas License: 759767
About us
We manage single-family properties in Austin, TX, and surrounding suburbs. We offer competitive pricing for investors with packages starting at 6%! Investors can also enjoy other perks such as Eviction Protections, 21-Day Lease Guarantees, $35,000 of malicious damage coverage and Make Ready Services. Prime Properties stands for honesty, integrity and trust. We live by the Aggie Code of Honor, never compromising on our strict moral standards. That's why you can always expect a premium service from us - no lies, no cheating, no stealing. We do the honest thing, every time. Thomas is one of the few inhabitants of Austin who was born and raised here his entire life, growing up in the shadow of the building where Prime operates today. After graduating from Auburn University with a double major in Business Administration and Entrepreneurship, he started working as a Commercial Tenant Representative at Compass. Thomas acquired the company in November of 2021 and has been growing it ever since. Today, Thomas not only runs the company full-time, but he is also Austin's National Association of Property Managers Vice President, a Strategic Member of the Austin Board of Realtors, a member of the Crane Property Management Group, and a member of the Young Men's Business League here in Austin, TX.
Specialties
Long-term rental: 12+ mos.
Single Home/Townhome/Condo
Multi-family: 2-4 units
Multi-family: 5-19 units
Reviews (236)
4.5 stars
236 Reviews
4.5 stars
236 Reviews
0.0 star
0 Reviews
2.0 stars
Edited 2 weeks ago
Reviewed by
Meiriona Maddy
Just hope you don’t have any maintenance issues, they are not helpful. EDIT: AC is now fixed, but we were offered no solution for two and a half days. (And they were prepared to leave us with no AC for up to 6 days). Maintenance was quick to respond, but essentially told us we were SOL and that we could opt to stay at a motel but would not be reimbursed. We had to purchase our own mobile AC unit since it was not possible for us to live in a 90° apartment due to my partner's health condition and nowhere else for us to go since we cannot afford to drop several hundred dollars on a nearby hotel/motel. Extremely disappointing.
5.0 stars
2 months ago
Reviewed by
Michael Kelleher
Thomas and Prime Properties have been phenomenal! They are very responsive and make sure anything I need is done well!
5.0 stars
4 months ago
Reviewed by
Paul McGovern
I really loved working with Prime Properties. We have been a client with them for over 15 years. Their professionalism, quick, response time, and attention to detail, made them a joy to work with. I give them my best recommendation.
1.0 star
4 months ago
Reviewed by
Brenda Feldman
I have held my real estate license for 20+ years and would not recommend Thomas Talbert of Prime Properties for managing your property. I recently terminated Prime as our property management company for serious inadequacies of property management knowledge and lack of response to emails and text messages. Coupled with questionable charges for lock replacement of $570 with no explanation or response.
1.0 star
4 months ago
Reviewed by
m r ran
Honestly speaking, if you wanted to mistake in your life please don’t go with this lier and falsified company who will suck your with lots of false statements!! Example my home doesn’t have any carpet but they charged me with carpet cleaning! Huh ! And the owner of the company give me some childish answers! And the tenants is also feel like their member of the machine. So be careful and think twice . I am talking with my lawyer and gathering all the information day to day basis. Good luck who does wanna take the risk of their properties!
5.0 stars
4 months ago
Reviewed by
Scott Georgen
Paul with Prime Properties was very responsive to numerous requests that were not standard interactions. It has made my experience incredibly positive and I would highly recommend both him and Prime.
5.0 stars
6 months ago
Reviewed by
Ru Dillavou
Prime Properties is a truly customer-focused property management company that values its landlords. Thomas, in particular, has been exceptional to work with. He's not only understanding, easygoing, and knowledgeable but also goes the extra mile to ensure a positive experience. I've been very pleased with my interactions with Thomas and the entire Prime Properties team.
5.0 stars
7 months ago
Reviewed by
Laura Sanchez
Renting through Prime Properties has been a 5 star experience. I have had a prompt response to every maintenance request, text, email and phone call. Every issue has had quick and effortless resolution. Paul has been especially helpful. I locked myself out accidentally and he responded immediately to help get me back in. I highly recommend!!
2.0 stars
Edited 2 weeks ago
Reviewed by
Meiriona Maddy
Just hope you don’t have any maintenance issues, they are not helpful. EDIT: AC is now fixed, but we were offered no solution for two and a half days. (And they were prepared to leave us with no AC for up to 6 days). Maintenance was quick to respond, but essentially told us we were SOL and that we could opt to stay at a motel but would not be reimbursed. We had to purchase our own mobile AC unit since it was not possible for us to live in a 90° apartment due to my partner's health condition and nowhere else for us to go since we cannot afford to drop several hundred dollars on a nearby hotel/motel. Extremely disappointing.
5.0 stars
2 months ago
Reviewed by
Michael Kelleher
Thomas and Prime Properties have been phenomenal! They are very responsive and make sure anything I need is done well!
5.0 stars
4 months ago
Reviewed by
Paul McGovern
I really loved working with Prime Properties. We have been a client with them for over 15 years. Their professionalism, quick, response time, and attention to detail, made them a joy to work with. I give them my best recommendation.
1.0 star
4 months ago
Reviewed by
Brenda Feldman
I have held my real estate license for 20+ years and would not recommend Thomas Talbert of Prime Properties for managing your property. I recently terminated Prime as our property management company for serious inadequacies of property management knowledge and lack of response to emails and text messages. Coupled with questionable charges for lock replacement of $570 with no explanation or response.
1.0 star
4 months ago
Reviewed by
m r ran
Honestly speaking, if you wanted to mistake in your life please don’t go with this lier and falsified company who will suck your with lots of false statements!! Example my home doesn’t have any carpet but they charged me with carpet cleaning! Huh ! And the owner of the company give me some childish answers! And the tenants is also feel like their member of the machine. So be careful and think twice . I am talking with my lawyer and gathering all the information day to day basis. Good luck who does wanna take the risk of their properties!
5.0 stars
4 months ago
Reviewed by
Scott Georgen
Paul with Prime Properties was very responsive to numerous requests that were not standard interactions. It has made my experience incredibly positive and I would highly recommend both him and Prime.
5.0 stars
6 months ago
Reviewed by
Ru Dillavou
Prime Properties is a truly customer-focused property management company that values its landlords. Thomas, in particular, has been exceptional to work with. He's not only understanding, easygoing, and knowledgeable but also goes the extra mile to ensure a positive experience. I've been very pleased with my interactions with Thomas and the entire Prime Properties team.
5.0 stars
7 months ago
Reviewed by
Laura Sanchez
Renting through Prime Properties has been a 5 star experience. I have had a prompt response to every maintenance request, text, email and phone call. Every issue has had quick and effortless resolution. Paul has been especially helpful. I locked myself out accidentally and he responded immediately to help get me back in. I highly recommend!!