As a tenant, I have had an excellent experience working with Kim. She is consistently responsive, professional, and follows through on what she says she will do. She is friendly, clearly knows company policy inside and out, and applies it fairly and consistently while always treating people with respect. Rentals America is fortunate to have Kim on their team. Thank You Kim! So happy to rent from Rentals America because of YOU!

I rarely do reviews but wanted to do so to share my experience with Rentals America (Mesa branch). They are a fantastic company to work with! We were relocating from Seattle area to Phoenix area and were searching online to find a house to rent in Arizona and saw a rental in Gilbert that we loved and was listed by Rentals America so reached out to them and was able to secure the rental through them. The agent we worked with at first was Diana who was very nice and very helpful with the front end process and once everything was set up Stacey took over as our property manager who is awesome and has taken care of us since! We love our house rental and happy to work with nice people who are attentive to all your needs and communicate well! They certainly made the stress of moving much easier! Highly recommend working with Rentals America! Thank you!

I had a fantastic experience working with Rentals America. From the very beginning, the on-boarding process was incredibly smooth, organized, and transparent. They made transitioning my property hassle-free and handled all the initial details with great efficiency. Their management and support system is top-notch. Whenever an issue arises, communication is prompt, and their system makes tracking maintenance and updates entirely seamless. A special shoutout to my property manager, Rebecca. She has been absolutely phenomenal. Rebecca is proactive, highly responsive, and handles everything with a level of professionalism and care that gives me complete peace of mind. If you are looking for a team that genuinely looks after your investment, I highly recommend Rentals America—and definitely ask for Rebecca!

My property manager, LaTosha Spencer, was very helpful throughout the entire process of getting my property back in shape and ready to rent. She was professional and friendly, as well as quick to respond with any questions or issues I had. Once the property was listed on the market, she got qualified applicants within a couple of weeks. Appreciate the great service. I would highly recommend Rentals America.

I highly recommend Jason Black at Rentals America. Throughout our experience, Jason was professional, knowledgeable, and genuinely helpful. He consistently returned our phone calls promptly, kept us informed every step of the way, and was always friendly and courteous. What stood out most was his dedication to excellent customer service. Jason was responsive, reliable, and made the entire process smooth and stress-free. It's rare to find someone who combines professionalism with such a personable approach. If you're looking for a property manager who is attentive, communicative, and truly cares about his clients, I would not hesitate to recommend Jason Black. He exceeded our expectations, and we are very grateful for all of his assistance. Jason is a true asset to Rentals America and a great example of outstanding customer service. Thank you, Mi'chelle LeMay and Matthew Shusta :)

I have many questions regarding the pool and landscaping. The pool is very low on water. The landscaping has many weeds. I'd like to know if the landscaping and pool maintenance are included in the rent? Does the landlord pay the HOA fees? I am a realtor and my clients would like to submit an application.

I am writing to share my positive experience with Rentals America. I have used their services since 2015 to manage my rental property in the Phoenix, AZ area. They have consistently done an excellent job of placing qualified tenants and promptly handling any maintenance issues. Most recently, when a tenant moved out before the end of their lease, Rentals America successfully collected the early lease termination fee without any issues. I highly recommend their services based on their professionalism and efficiency.

I used this company for property management and unfortunately had a very poor experience. The manager assigned to my property was extremely unresponsive and rarely returned calls. I have call logs showing multiple attempts to reach her without follow-up. Communication only seemed to happen when money was involved. During November and December, she appeared to be out of the office almost every week, which made it very difficult to get anything handled. At one point I had a qualified rental lead and gave them her contact information, but she never returned their call. I ended up handling the lease myself to avoid losing the tenant. Despite that, the company still wanted to charge management fees for a lease they did not facilitate. Overall, the lack of responsiveness and support defeated the purpose of hiring a property management company. I would strongly recommend clarifying expectations and communication standards upfront before signing with this firm.

As a tenant, I have had an excellent experience working with Kim. She is consistently responsive, professional, and follows through on what she says she will do. She is friendly, clearly knows company policy inside and out, and applies it fairly and consistently while always treating people with respect. Rentals America is fortunate to have Kim on their team. Thank You Kim! So happy to rent from Rentals America because of YOU!

I rarely do reviews but wanted to do so to share my experience with Rentals America (Mesa branch). They are a fantastic company to work with! We were relocating from Seattle area to Phoenix area and were searching online to find a house to rent in Arizona and saw a rental in Gilbert that we loved and was listed by Rentals America so reached out to them and was able to secure the rental through them. The agent we worked with at first was Diana who was very nice and very helpful with the front end process and once everything was set up Stacey took over as our property manager who is awesome and has taken care of us since! We love our house rental and happy to work with nice people who are attentive to all your needs and communicate well! They certainly made the stress of moving much easier! Highly recommend working with Rentals America! Thank you!

I had a fantastic experience working with Rentals America. From the very beginning, the on-boarding process was incredibly smooth, organized, and transparent. They made transitioning my property hassle-free and handled all the initial details with great efficiency. Their management and support system is top-notch. Whenever an issue arises, communication is prompt, and their system makes tracking maintenance and updates entirely seamless. A special shoutout to my property manager, Rebecca. She has been absolutely phenomenal. Rebecca is proactive, highly responsive, and handles everything with a level of professionalism and care that gives me complete peace of mind. If you are looking for a team that genuinely looks after your investment, I highly recommend Rentals America—and definitely ask for Rebecca!

My property manager, LaTosha Spencer, was very helpful throughout the entire process of getting my property back in shape and ready to rent. She was professional and friendly, as well as quick to respond with any questions or issues I had. Once the property was listed on the market, she got qualified applicants within a couple of weeks. Appreciate the great service. I would highly recommend Rentals America.

I highly recommend Jason Black at Rentals America. Throughout our experience, Jason was professional, knowledgeable, and genuinely helpful. He consistently returned our phone calls promptly, kept us informed every step of the way, and was always friendly and courteous. What stood out most was his dedication to excellent customer service. Jason was responsive, reliable, and made the entire process smooth and stress-free. It's rare to find someone who combines professionalism with such a personable approach. If you're looking for a property manager who is attentive, communicative, and truly cares about his clients, I would not hesitate to recommend Jason Black. He exceeded our expectations, and we are very grateful for all of his assistance. Jason is a true asset to Rentals America and a great example of outstanding customer service. Thank you, Mi'chelle LeMay and Matthew Shusta :)

I have many questions regarding the pool and landscaping. The pool is very low on water. The landscaping has many weeds. I'd like to know if the landscaping and pool maintenance are included in the rent? Does the landlord pay the HOA fees? I am a realtor and my clients would like to submit an application.

I am writing to share my positive experience with Rentals America. I have used their services since 2015 to manage my rental property in the Phoenix, AZ area. They have consistently done an excellent job of placing qualified tenants and promptly handling any maintenance issues. Most recently, when a tenant moved out before the end of their lease, Rentals America successfully collected the early lease termination fee without any issues. I highly recommend their services based on their professionalism and efficiency.

I used this company for property management and unfortunately had a very poor experience. The manager assigned to my property was extremely unresponsive and rarely returned calls. I have call logs showing multiple attempts to reach her without follow-up. Communication only seemed to happen when money was involved. During November and December, she appeared to be out of the office almost every week, which made it very difficult to get anything handled. At one point I had a qualified rental lead and gave them her contact information, but she never returned their call. I ended up handling the lease myself to avoid losing the tenant. Despite that, the company still wanted to charge management fees for a lease they did not facilitate. Overall, the lack of responsiveness and support defeated the purpose of hiring a property management company. I would strongly recommend clarifying expectations and communication standards upfront before signing with this firm.