I highly recommend Jason Black at Rentals America. Throughout our experience, Jason was professional, knowledgeable, and genuinely helpful. He consistently returned our phone calls promptly, kept us informed every step of the way, and was always friendly and courteous. What stood out most was his dedication to excellent customer service. Jason was responsive, reliable, and made the entire process smooth and stress-free. It's rare to find someone who combines professionalism with such a personable approach. If you're looking for a property manager who is attentive, communicative, and truly cares about his clients, I would not hesitate to recommend Jason Black. He exceeded our expectations, and we are very grateful for all of his assistance. Jason is a true asset to Rentals America and a great example of outstanding customer service. Thank you, Mi'chelle LeMay and Matthew Shusta :)

I really appreciate all the staff at Rentals America. After hours, it is amazing for their quick response. I feel like my rental homes are on cruise control. Carrie, handles everything, professionally and is very kind. Thank you God Bless.

I have many questions regarding the pool and landscaping. The pool is very low on water. The landscaping has many weeds. I'd like to know if the landscaping and pool maintenance are included in the rent? Does the landlord pay the HOA fees? I am a realtor and my clients would like to submit an application.

I am writing to share my positive experience with Rentals America. I have used their services since 2015 to manage my rental property in the Phoenix, AZ area. They have consistently done an excellent job of placing qualified tenants and promptly handling any maintenance issues. Most recently, when a tenant moved out before the end of their lease, Rentals America successfully collected the early lease termination fee without any issues. I highly recommend their services based on their professionalism and efficiency.

I used this company for property management and unfortunately had a very poor experience. The manager assigned to my property was extremely unresponsive and rarely returned calls. I have call logs showing multiple attempts to reach her without follow-up. Communication only seemed to happen when money was involved. During November and December, she appeared to be out of the office almost every week, which made it very difficult to get anything handled. At one point I had a qualified rental lead and gave them her contact information, but she never returned their call. I ended up handling the lease myself to avoid losing the tenant. Despite that, the company still wanted to charge management fees for a lease they did not facilitate. Overall, the lack of responsiveness and support defeated the purpose of hiring a property management company. I would strongly recommend clarifying expectations and communication standards upfront before signing with this firm.

What a pleasant experience I had with this company as a renter. I read a lot of reviews before securing a home rental. As a first time home renter I heard lots of horror stories on property management and hidden fees. Rentals America was so transparent. We had a few things that needed repairs in our short 1.5 year stay , but I was met with a quick response every time and a resolution to my repair requests every single time. We enjoyed the comfort of our rental . When it came time to give a letter of intention to move the process was seamless. My property manager Jason Black gave clear direction on how to prepare for and complete the move out. I am so thankful to be able to work with such an honest company. I would definitely recommend them to my family and friends.

Just wanted to say I’ve used Rentals America for probably three years now, and everything went perfectly. Kim McGill was my property manager and she did everything quickly and answered all my questions. She was very friendly. Working with her made everything easy. The forms to fill out are easy and I just never could have done it without a company Like Rentals America. I am selling my property now, which is the only reason I will be saying goodbye to them. But I definitely recommend them.

Monica Charbeneau with Rentals America was our property manager in Arizona and she was top notch. Always responsive and willing to communicate and in a very timely manner. We were really happy having this management company looking after the rental we were in.

I highly recommend Jason Black at Rentals America. Throughout our experience, Jason was professional, knowledgeable, and genuinely helpful. He consistently returned our phone calls promptly, kept us informed every step of the way, and was always friendly and courteous. What stood out most was his dedication to excellent customer service. Jason was responsive, reliable, and made the entire process smooth and stress-free. It's rare to find someone who combines professionalism with such a personable approach. If you're looking for a property manager who is attentive, communicative, and truly cares about his clients, I would not hesitate to recommend Jason Black. He exceeded our expectations, and we are very grateful for all of his assistance. Jason is a true asset to Rentals America and a great example of outstanding customer service. Thank you, Mi'chelle LeMay and Matthew Shusta :)

I really appreciate all the staff at Rentals America. After hours, it is amazing for their quick response. I feel like my rental homes are on cruise control. Carrie, handles everything, professionally and is very kind. Thank you God Bless.

I have many questions regarding the pool and landscaping. The pool is very low on water. The landscaping has many weeds. I'd like to know if the landscaping and pool maintenance are included in the rent? Does the landlord pay the HOA fees? I am a realtor and my clients would like to submit an application.

I am writing to share my positive experience with Rentals America. I have used their services since 2015 to manage my rental property in the Phoenix, AZ area. They have consistently done an excellent job of placing qualified tenants and promptly handling any maintenance issues. Most recently, when a tenant moved out before the end of their lease, Rentals America successfully collected the early lease termination fee without any issues. I highly recommend their services based on their professionalism and efficiency.

I used this company for property management and unfortunately had a very poor experience. The manager assigned to my property was extremely unresponsive and rarely returned calls. I have call logs showing multiple attempts to reach her without follow-up. Communication only seemed to happen when money was involved. During November and December, she appeared to be out of the office almost every week, which made it very difficult to get anything handled. At one point I had a qualified rental lead and gave them her contact information, but she never returned their call. I ended up handling the lease myself to avoid losing the tenant. Despite that, the company still wanted to charge management fees for a lease they did not facilitate. Overall, the lack of responsiveness and support defeated the purpose of hiring a property management company. I would strongly recommend clarifying expectations and communication standards upfront before signing with this firm.

What a pleasant experience I had with this company as a renter. I read a lot of reviews before securing a home rental. As a first time home renter I heard lots of horror stories on property management and hidden fees. Rentals America was so transparent. We had a few things that needed repairs in our short 1.5 year stay , but I was met with a quick response every time and a resolution to my repair requests every single time. We enjoyed the comfort of our rental . When it came time to give a letter of intention to move the process was seamless. My property manager Jason Black gave clear direction on how to prepare for and complete the move out. I am so thankful to be able to work with such an honest company. I would definitely recommend them to my family and friends.

Just wanted to say I’ve used Rentals America for probably three years now, and everything went perfectly. Kim McGill was my property manager and she did everything quickly and answered all my questions. She was very friendly. Working with her made everything easy. The forms to fill out are easy and I just never could have done it without a company Like Rentals America. I am selling my property now, which is the only reason I will be saying goodbye to them. But I definitely recommend them.

Monica Charbeneau with Rentals America was our property manager in Arizona and she was top notch. Always responsive and willing to communicate and in a very timely manner. We were really happy having this management company looking after the rental we were in.