Business Page
Rentals America (Tucson)
Property Manager
4.5 stars
228 Reviews
Markets served
Tucson, AZ
Oro Valley, AZ
Oro Valley, AZ
Marana, AZ
Sahuarita, AZ
Oracle, AZ
Vail, AZ
Catalina Foothills, AZ
Licenses, Designations or Certificates
License Number: LC583785001
About us
Quality Tenants, Great Guarantees! Rentals America Tucson provides full service property management for residential properties throughout Tucson and surrounding areas. Our team is completely dedicated to property management. We handle all the day to day hassles so you can rest easy. OUR SERVICES - Fast Leasing & Low Vacancy - Expert Rental Price Analysis - Professional Photography - Wide-Reaching Advertising - Flexible Showing Schedules - Comprehensive Tenant Screening - Lease Signing & Deposits - Detailed Inspections - Quality 24/7 Maintenance - Online Portal Access - Rentals America Rewards - Dedicated Property Manager OUR GUARANTEES - Tenant Placement Guarantee - Eviction Protection Guarantee - 90 Day Money-Back Guarantee - Satisfaction Guarantee
Specialties
Long-term rental: 12+ months
Single-family/Townhouse/Condo
Reviews (228)
4.5 stars
228 Reviews
4.5 stars
228 Reviews
0.0 star
0 Reviews
1.0 star
a month ago
Reviewed by
Steve Bard
Stay away from renting from this company if you can. They charge lots of extra fees and are poorly managed. After I signed my lease, management tried to sneak in a $39 charge that was not specified in the lease. Then a manager at the company tried to make us pay rent five days earlier than the first of the month. The lease clearly said rent was due on the first. Lame! As for the extra fees on top of rent, this company makes you pay them 2 percent of rent and a nearly worthless renter “benefit” package of about $40 per month. I would avoid renting from this place if you have another option.
5.0 stars
2 months ago
Reviewed by
Guillermo Keymolent
We got switched over to Rentals America from our previous leasing company. We have been working with Angie and she is great. Met her during inspection and was super friendly and great! Questions are answered promptly. We absolutely love living here.
5.0 stars
2 months ago
Reviewed by
Oday Alkaragole
Great service! We recently moved from New York, and Angie was incredibly helpful throughout the entire process. She went above and beyond to make everything smooth and stress-free.
5.0 stars
2 months ago
Reviewed by
Marcela Owen
We are so happy with Cheryl Gaida-Vieux From Rentals America. As our property manager she did an excellent job for us. She is a magnificent communicator, super responsive, knowledgeable and always watching out for our best interest. We highly recommend working with Cheryl at Rentals America. We thank Cheryl for her professionalism and dedication to her role. Thank you Cheryl!
5.0 stars
3 months ago
Reviewed by
Hunter Howie
I had a positive experience with Rentals America. Angie was professional, responsive, and handled everything with care and clear communication. I appreciated her support throughout the process!
5.0 stars
4 months ago
Reviewed by
Adriana Felix
when we rent we always use Rentals America. I can always find a place that works for my budget and my needs. currently loving our new spot on the West side beautiful views and safe and clean so I can work peacefully from home.
5.0 stars
Edited 4 months ago
Reviewed by
Ira Serkes - BH
We searched the Tucson area for property managers ... and found many.
Many we wouldn't consider!
Then we checked Rentals America reviews and were very favorably impressed by the positive reviews by both owners and renters.
We're delighted that Charity King represent us.
To paraphrase the advice for having a happy life ...
Happy renter, Happy owner
Ira
1.0 star
2 years ago
Reviewed by
Brianna Payne
Our move in date was Dec 1st, 2022. Everything was super smooth with the move in process. Rob, the property manager, was really responsive the first couple months. There were a few things that needed to be fixed and he sent someone out right away. Then we had a tree fall onto our rental property due to a windstorm on Feb 22, 2023. We contacted Rob right away, he sent someone to come look at it and then nothing for weeks. We contacted him on March 16th after about a month of us bearing the awful creaking sound from the tree rubbing up against the frame of the house. We were told that they were “waiting for the owners to pick a replacement plant, so the landscaper can remove the fallen tree and plant something in its place at the same time.” It’s April 12th and we still haven’t heard from Rob so we followed up again and were responded with “still on it”. After calling the county, they suggested we submit a “5-day Request for Repairs” which we dropped that off to the office on April 14th. April 27th rolls around and the tree is still on the house, so we ask Rob if there is the possibility of getting a SMALL rent deduction for one month due to the inconvenience, especially because we work from home, primarily doing video/audio recording. We received an email back from him highlighting that we were in violation of our lease because the landlords don’t allow working from home/run a business. Even though we stated in our application that we work from home/run a business and they accepted us. At this point, it felt like retaliation. Now it’s May 1st and they finally send someone to remove the tree. During the 9 weeks, we felt so unsafe in the front room and outside in the front yard when we had to pull weeds because clay tiles were falling off the roof and we feared the tree branch would snap at any moment and fall through the house. Delivery drivers even had to duck down under the tree branches that were hanging over of the front door to drop off packages, putting them in harms way. You can see in the photos how much the tree ground down throughout the 9 weeks. It then took them another six months to fix the hole in the roof. A month before we moved out… We were great tenants, always paid rent on time, if not early, submitted repairs when needed and tried to resolve a situation that could’ve been not only more damaging to the property but to us, as well. Overall, I’m very disappointed in this experience and how the property manger handled this situation that impacted the safety of our daily/work life.
1.0 star
a month ago
Reviewed by
Steve Bard
Stay away from renting from this company if you can. They charge lots of extra fees and are poorly managed. After I signed my lease, management tried to sneak in a $39 charge that was not specified in the lease. Then a manager at the company tried to make us pay rent five days earlier than the first of the month. The lease clearly said rent was due on the first. Lame! As for the extra fees on top of rent, this company makes you pay them 2 percent of rent and a nearly worthless renter “benefit” package of about $40 per month. I would avoid renting from this place if you have another option.
5.0 stars
2 months ago
Reviewed by
Guillermo Keymolent
We got switched over to Rentals America from our previous leasing company. We have been working with Angie and she is great. Met her during inspection and was super friendly and great! Questions are answered promptly. We absolutely love living here.
5.0 stars
2 months ago
Reviewed by
Oday Alkaragole
Great service! We recently moved from New York, and Angie was incredibly helpful throughout the entire process. She went above and beyond to make everything smooth and stress-free.
5.0 stars
2 months ago
Reviewed by
Marcela Owen
We are so happy with Cheryl Gaida-Vieux From Rentals America. As our property manager she did an excellent job for us. She is a magnificent communicator, super responsive, knowledgeable and always watching out for our best interest. We highly recommend working with Cheryl at Rentals America. We thank Cheryl for her professionalism and dedication to her role. Thank you Cheryl!
5.0 stars
3 months ago
Reviewed by
Hunter Howie
I had a positive experience with Rentals America. Angie was professional, responsive, and handled everything with care and clear communication. I appreciated her support throughout the process!
5.0 stars
4 months ago
Reviewed by
Adriana Felix
when we rent we always use Rentals America. I can always find a place that works for my budget and my needs. currently loving our new spot on the West side beautiful views and safe and clean so I can work peacefully from home.
5.0 stars
Edited 4 months ago
Reviewed by
Ira Serkes - BH
We searched the Tucson area for property managers ... and found many.
Many we wouldn't consider!
Then we checked Rentals America reviews and were very favorably impressed by the positive reviews by both owners and renters.
We're delighted that Charity King represent us.
To paraphrase the advice for having a happy life ...
Happy renter, Happy owner
Ira
1.0 star
2 years ago
Reviewed by
Brianna Payne
Our move in date was Dec 1st, 2022. Everything was super smooth with the move in process. Rob, the property manager, was really responsive the first couple months. There were a few things that needed to be fixed and he sent someone out right away. Then we had a tree fall onto our rental property due to a windstorm on Feb 22, 2023. We contacted Rob right away, he sent someone to come look at it and then nothing for weeks. We contacted him on March 16th after about a month of us bearing the awful creaking sound from the tree rubbing up against the frame of the house. We were told that they were “waiting for the owners to pick a replacement plant, so the landscaper can remove the fallen tree and plant something in its place at the same time.” It’s April 12th and we still haven’t heard from Rob so we followed up again and were responded with “still on it”. After calling the county, they suggested we submit a “5-day Request for Repairs” which we dropped that off to the office on April 14th. April 27th rolls around and the tree is still on the house, so we ask Rob if there is the possibility of getting a SMALL rent deduction for one month due to the inconvenience, especially because we work from home, primarily doing video/audio recording. We received an email back from him highlighting that we were in violation of our lease because the landlords don’t allow working from home/run a business. Even though we stated in our application that we work from home/run a business and they accepted us. At this point, it felt like retaliation. Now it’s May 1st and they finally send someone to remove the tree. During the 9 weeks, we felt so unsafe in the front room and outside in the front yard when we had to pull weeds because clay tiles were falling off the roof and we feared the tree branch would snap at any moment and fall through the house. Delivery drivers even had to duck down under the tree branches that were hanging over of the front door to drop off packages, putting them in harms way. You can see in the photos how much the tree ground down throughout the 9 weeks. It then took them another six months to fix the hole in the roof. A month before we moved out… We were great tenants, always paid rent on time, if not early, submitted repairs when needed and tried to resolve a situation that could’ve been not only more damaging to the property but to us, as well. Overall, I’m very disappointed in this experience and how the property manger handled this situation that impacted the safety of our daily/work life.