Business Page
PMI Southeast CT
Property Manager
4.6 stars
76 Reviews
Markets served
New London, CT
Groton, CT
Niantic, CT
Willimantic, CT
Mystic, CT
Stonington, CT
Waterford, CT
Uncasville, CT
Norwich, CT
Westerly, RI
Montville, CT
East Lyme, CT
Madison, CT
Ledyard, CT
Old Saybrook, CT
Old Lyme, CT
Westbrook, CT
Salem, CT
Lyme, CT
Oakdale, CT
Licenses, Designations or Certificates
CT Real Estate Broker REB.0795489 RI Real Estate Broke RI REB.0019955 NARPM Professional ACM 842103565 VRMA Vacation Rental Management Professional 7916 NRDS 244526108
About us
Industry-leading Residential, Vacation, Commercial, and Association management company, our specialized services are designed to optimize property performance in CT and RI. Tailored services encompass single-family homes, small to mid-sized multi-family properties, larger residential buildings, commercial properties, and associations ensuring comprehensive management solutions for our clients.
Specialties
Long-term rental: 12+ months
Single-family/Townhouse/Condo
Small multi-family: 2-4 units
Large multi-family: 5-19 units
Large multi-family: 20-49 units
Large multi-family: 50-99 units
Other Property Management Services
Mid-term rental: 1-12 months
Short-term rental: less than 30 days
Reviews (76)
4.6 stars
76 Reviews
4.6 stars
76 Reviews
0.0 star
0 Reviews
1.0 star
a month ago
Reviewed by
Connie H
HOA Property Manager, Sarah Hansen, neglected to make timely deposits of funds. She didn't submit financial reports as required. She was unresponsive to email requests. The PMI customer portal is inaccurate, and more. Her supervisor, Jason Archer never responded to our requests to talk about her performance. PMI lost our customer checks and a client file and refused to sign a letter asking them to return the checks and file if found. I recommend that potential clients read the contract carefully as Sarah Hansen misinformed the BOD of it's actual legal cancellation policy. We were forced to pay 4 months of fees when we couldn't tolerate the poor service anymore.We will not do business with PMI again.
5.0 stars
2 months ago
Reviewed by
Kat Falco
We have worked with Danielle for the past 3 years for help with leasing our rental property and for finding and purchasing a home. She always goes above and beyond. Highly recommend!!
1.0 star
5 months ago
Reviewed by
Benjamin Crowley
They rejected us due to my partner having a thin credit profile. We make 3+ times the rent of the place we saw. They let us apply knowing that my partner didnt have the required credit score(Thin credit profile, not bad not good just not there). Shady. Very shady. So now we're out $100. Their professional behavior was very professional, but their ethics are very questionable.
5.0 stars
8 months ago
Reviewed by
Michael Green
I turned over the management of one of my investment properties to PMI East Lyme, and the experience has been outstanding. Jason and Ed are detail-oriented, highly responsive, and clearly take pride in how they manage properties.
Their tenant screening process is thorough and professional, and the quality of renters they place reflects that. Communication has been clear and proactive, and it’s obvious they manage properties as if they were their own.
I’ve been so pleased with their work that I’ll be turning over another property to them shortly. As a long-term investor, it’s refreshing to find a strong local management team that delivers high-quality service at reasonable rates. If you give PMI East Lyme the opportunity, you won’t be disappointed.
5.0 stars
a year ago
Reviewed by
Sara Presler
Working with Ed and the entire team at PMI was the best experience. The home was well appointed and had everything we needed, beyond our expectations! It was clean, comfortable, and modern. Such a convenient location, too. Would totally stay again! PMI’s team communicated before, during, and after our rental. They addressed anything we needed in real time. Ed gave us local recommendations and suggestions to make the most of our experience. And PMI kindly extended our stay when we realized how much the rental home was great fit for our family. Professional, kind, and organized. Thank you! Can’t wait to stay here again sometime in the future.
1.0 star
a month ago
Reviewed by
Connie H
HOA Property Manager, Sarah Hansen, neglected to make timely deposits of funds. She didn't submit financial reports as required. She was unresponsive to email requests. The PMI customer portal is inaccurate, and more. Her supervisor, Jason Archer never responded to our requests to talk about her performance. PMI lost our customer checks and a client file and refused to sign a letter asking them to return the checks and file if found. I recommend that potential clients read the contract carefully as Sarah Hansen misinformed the BOD of it's actual legal cancellation policy. We were forced to pay 4 months of fees when we couldn't tolerate the poor service anymore.We will not do business with PMI again.
5.0 stars
2 months ago
Reviewed by
Kat Falco
We have worked with Danielle for the past 3 years for help with leasing our rental property and for finding and purchasing a home. She always goes above and beyond. Highly recommend!!
1.0 star
5 months ago
Reviewed by
Benjamin Crowley
They rejected us due to my partner having a thin credit profile. We make 3+ times the rent of the place we saw. They let us apply knowing that my partner didnt have the required credit score(Thin credit profile, not bad not good just not there). Shady. Very shady. So now we're out $100. Their professional behavior was very professional, but their ethics are very questionable.
5.0 stars
8 months ago
Reviewed by
Michael Green
I turned over the management of one of my investment properties to PMI East Lyme, and the experience has been outstanding. Jason and Ed are detail-oriented, highly responsive, and clearly take pride in how they manage properties.
Their tenant screening process is thorough and professional, and the quality of renters they place reflects that. Communication has been clear and proactive, and it’s obvious they manage properties as if they were their own.
I’ve been so pleased with their work that I’ll be turning over another property to them shortly. As a long-term investor, it’s refreshing to find a strong local management team that delivers high-quality service at reasonable rates. If you give PMI East Lyme the opportunity, you won’t be disappointed.
5.0 stars
a year ago
Reviewed by
Sara Presler
Working with Ed and the entire team at PMI was the best experience. The home was well appointed and had everything we needed, beyond our expectations! It was clean, comfortable, and modern. Such a convenient location, too. Would totally stay again! PMI’s team communicated before, during, and after our rental. They addressed anything we needed in real time. Ed gave us local recommendations and suggestions to make the most of our experience. And PMI kindly extended our stay when we realized how much the rental home was great fit for our family. Professional, kind, and organized. Thank you! Can’t wait to stay here again sometime in the future.
