Matt and his professional team are superior to all property managers I have had the pleasure of renting from. I highly recommend their services! Don’t miss out on a great opportunity to work with a power team!

Whenever service is needed on my rental property One Source is fast to respond. Zach one of their maintenance staff is awesome. Very friendly and professional. He does amazing work. Than you Zach.

I was initially excited to work with your company, but my recent experience with your representative, Gavin, was disappointing. During our interaction, I felt dismissed and that assumptions were made about my income. When I inquired about the OneApp program, I was told it only assists with credit needs, which is inconsistent with my prior experience and the information provided on your website. Gavin just was not professional and when asked to speak to higher management was not directed towards management either. I have already submitted my application for the property in question which was canceled and was simply seeking clarification on the documentation required and oneapp information. To date, I have not received the requested information regarding the OneApp program. I would’ve greatly appreciate accurate guidance. Can not get a call or communication or answer from anyone. I value the services your company provides and hope that future interactions reflect the professionalism and support for which your company is known. Update: Matt reached out to me regarding my review and complaint. He was polite and professional, and I appreciate both the clarification and him taking the time to contact me. He explained that the OneApp process is entirely at their discretion, meaning they can choose who does or does not receive the OneApp information, and that they are not required to offer applicants the option to apply through OneApp. He also clarified that while there is no law requiring tenants to earn three times the rent, this is one of their internal requirements. /////////////////////////////////////////////////////////////////////// Response to company response: The issue was never my income. I actually earn 4x times or more the rent. The concern was the profiling I felt I experienced when I inquired about using a verification letter to support additional income instead of providing bank statements, which are personal and something I prefer to use only as a last resort when other valid forms of proof are available. It is not a legal requirement to make 3x times the rent, and even if it were relevant, that was not a problem. However, it appeared that assumptions were made about my financial situation, and your employee seemed to presume that I did not meet the 3x requirement without addressing me when asked how to provide the additional income because the system the company uses is not as user friendly. I also told you I appreciated you reaching out to me to try to help and that I would follow back up. However I have not followed up because I have been out of town for work, and it is the holidays not because I lacked any documentation or for any reason related to my review. Also, your response attempting to present a false narrative regarding my finances again is concerning. Additionally, promoting programs like OneApp and FlexPay which are designed to help tenants with rent payments and to get approved for places while simultaneously stating that you require tenants to earn 3x the rent to avoid putting them in a bind is contradictory and does not make sense. Again Thanks for your time and this was a honest and straightforward review.

Rented through OneSource for a year. Matt always was prompt, professional and helpful in his response, and all contractors got the repair jobs done well and in a timely manner. Application and move in/out processes were smooth too. Well-cared for property, and I was a happy tenant there.

I've been a client of OneSource for a number of years. Everyone I've worked with in that time has been professional, kind and helpful with every issue I've had. I'd definitely recommend them whether you're looking for a realtor or property management.

Been a tenant for 2 years .The initial process of moving into my condo was seamless. Application response time 3 days after viewing property.. set up everything online and met with realtor to receive my keys and do a walkthrough. Company does property check every 6 months to fix any issues and checkfpr safety compliance. Good communication. I would recommend them for property management..

I have been using OneSource Real Estate for the past 4 years and am extremely happy with them. Matt Nicklin and his team have always been extremely pleasant, responsive, and professional. Any issues that arise are handled quickly and in the best interest of the client. Highly recommended!

I met Sarah-Jade Lacoursière while checking on a property for my brother, and once i told her i was in market to purchase in GA also, she was ready, willing and able. We went to look at a property the same day. I love her drive, her willingness, her expertise and open communication. Low and belong she has opened the door to me a whole team of professionals such as herself. Matt and Evan also are efficient professionals & I appreciate Everyone that she's connected me to. OneSource is dedicated to provide complete reassurance and satisfaction from the process of buying to maintaining and because I'm an out of state investor they make life so much easier and I feel safe knowing that my property is being taken care of in every aspect. !!!! Thank you all so much ...

Matt and his professional team are superior to all property managers I have had the pleasure of renting from. I highly recommend their services! Don’t miss out on a great opportunity to work with a power team!

Whenever service is needed on my rental property One Source is fast to respond. Zach one of their maintenance staff is awesome. Very friendly and professional. He does amazing work. Than you Zach.

I was initially excited to work with your company, but my recent experience with your representative, Gavin, was disappointing. During our interaction, I felt dismissed and that assumptions were made about my income. When I inquired about the OneApp program, I was told it only assists with credit needs, which is inconsistent with my prior experience and the information provided on your website. Gavin just was not professional and when asked to speak to higher management was not directed towards management either. I have already submitted my application for the property in question which was canceled and was simply seeking clarification on the documentation required and oneapp information. To date, I have not received the requested information regarding the OneApp program. I would’ve greatly appreciate accurate guidance. Can not get a call or communication or answer from anyone. I value the services your company provides and hope that future interactions reflect the professionalism and support for which your company is known. Update: Matt reached out to me regarding my review and complaint. He was polite and professional, and I appreciate both the clarification and him taking the time to contact me. He explained that the OneApp process is entirely at their discretion, meaning they can choose who does or does not receive the OneApp information, and that they are not required to offer applicants the option to apply through OneApp. He also clarified that while there is no law requiring tenants to earn three times the rent, this is one of their internal requirements. /////////////////////////////////////////////////////////////////////// Response to company response: The issue was never my income. I actually earn 4x times or more the rent. The concern was the profiling I felt I experienced when I inquired about using a verification letter to support additional income instead of providing bank statements, which are personal and something I prefer to use only as a last resort when other valid forms of proof are available. It is not a legal requirement to make 3x times the rent, and even if it were relevant, that was not a problem. However, it appeared that assumptions were made about my financial situation, and your employee seemed to presume that I did not meet the 3x requirement without addressing me when asked how to provide the additional income because the system the company uses is not as user friendly. I also told you I appreciated you reaching out to me to try to help and that I would follow back up. However I have not followed up because I have been out of town for work, and it is the holidays not because I lacked any documentation or for any reason related to my review. Also, your response attempting to present a false narrative regarding my finances again is concerning. Additionally, promoting programs like OneApp and FlexPay which are designed to help tenants with rent payments and to get approved for places while simultaneously stating that you require tenants to earn 3x the rent to avoid putting them in a bind is contradictory and does not make sense. Again Thanks for your time and this was a honest and straightforward review.

Rented through OneSource for a year. Matt always was prompt, professional and helpful in his response, and all contractors got the repair jobs done well and in a timely manner. Application and move in/out processes were smooth too. Well-cared for property, and I was a happy tenant there.

I've been a client of OneSource for a number of years. Everyone I've worked with in that time has been professional, kind and helpful with every issue I've had. I'd definitely recommend them whether you're looking for a realtor or property management.

Been a tenant for 2 years .The initial process of moving into my condo was seamless. Application response time 3 days after viewing property.. set up everything online and met with realtor to receive my keys and do a walkthrough. Company does property check every 6 months to fix any issues and checkfpr safety compliance. Good communication. I would recommend them for property management..

I have been using OneSource Real Estate for the past 4 years and am extremely happy with them. Matt Nicklin and his team have always been extremely pleasant, responsive, and professional. Any issues that arise are handled quickly and in the best interest of the client. Highly recommended!

I met Sarah-Jade Lacoursière while checking on a property for my brother, and once i told her i was in market to purchase in GA also, she was ready, willing and able. We went to look at a property the same day. I love her drive, her willingness, her expertise and open communication. Low and belong she has opened the door to me a whole team of professionals such as herself. Matt and Evan also are efficient professionals & I appreciate Everyone that she's connected me to. OneSource is dedicated to provide complete reassurance and satisfaction from the process of buying to maintaining and because I'm an out of state investor they make life so much easier and I feel safe knowing that my property is being taken care of in every aspect. !!!! Thank you all so much ...