If I could leave 0 stars I would. From the beginning I regretted even applying the lady, Ruth, was rude, forgetful and lacked professionalism. Not including when we went to see the house the restroom was a mess and non functional . She did not submit our application and refuses to give us a refund on the fees. If I could post our messages on here I would. Not only that I have been told that they don’t respond to maintenance requests or any concerns once you get the lease.

Maintenance is awful, mostly all subcontractors go out to properties to get the money not do the job needed. My husband has leased over 2 years on nathan ave and got my dad in-law to move out of state into Berclair, the house maintenance has been an issue since moved in. Have made many reports and only certain things get done and if they get done their never done neatly/correct. Glass has fallen off from windows from how old the wood is and Husband works with glass and has had to repair them. The pipes have been an issue. The sink is always leaking but to their subcontractors and rivertown anything that you can live around of is normal. Lease started in winter and not having hot water was the main issue, took a week to get it fixed. Got to the conclusion of replacing water heater and the door frame of the water heater was completely destroyed and never fixed. Ruth is a nice lady does alot to be one of the faces for some of these cheap house owners that dont like fixing the homes but do like rent on time.

Rivertown is the worst. They allow property to run down due to lack of repair and maintenance. They let the weeds grow 3 feet tall. They started managing the property a few years ago and it has went downhill since. The grass on this residential property is 2 ft tall right now. It's a crying shame. These guys manage property and wont even cut the yard. The place looks trashy. And it's all Rivertown Property's responsibility. They need to be worrying about taking care of their responsibilities instead of trying to figure out who I am.However I will clarify. Clean up the properties you are responsible for the cleanliness of and cut the grass like you are supposed to. Keep the property nice. Like you guys are getting paid to do.

Ruth and Karen have made renting from RiverTown Realty a pleasant experience so far! From the smooth move in to needing repairs and maintenance, these ladies have been so kind & truly care about their tenants. Repairs are always done quickly. I would recommend to anyone!

I had an amazing experience with my leasing agent Ruth and this realty company. From the first phone call, they were professional, patient, and quick to answer any questions I had. They explained the application and lease process clearly and made sure I understood everything. Highly recommend renting through this company.

If I could leave 0 stars I would. From the beginning I regretted even applying the lady, Ruth, was rude, forgetful and lacked professionalism. Not including when we went to see the house the restroom was a mess and non functional . She did not submit our application and refuses to give us a refund on the fees. If I could post our messages on here I would. Not only that I have been told that they don’t respond to maintenance requests or any concerns once you get the lease.

Maintenance is awful, mostly all subcontractors go out to properties to get the money not do the job needed. My husband has leased over 2 years on nathan ave and got my dad in-law to move out of state into Berclair, the house maintenance has been an issue since moved in. Have made many reports and only certain things get done and if they get done their never done neatly/correct. Glass has fallen off from windows from how old the wood is and Husband works with glass and has had to repair them. The pipes have been an issue. The sink is always leaking but to their subcontractors and rivertown anything that you can live around of is normal. Lease started in winter and not having hot water was the main issue, took a week to get it fixed. Got to the conclusion of replacing water heater and the door frame of the water heater was completely destroyed and never fixed. Ruth is a nice lady does alot to be one of the faces for some of these cheap house owners that dont like fixing the homes but do like rent on time.

Rivertown is the worst. They allow property to run down due to lack of repair and maintenance. They let the weeds grow 3 feet tall. They started managing the property a few years ago and it has went downhill since. The grass on this residential property is 2 ft tall right now. It's a crying shame. These guys manage property and wont even cut the yard. The place looks trashy. And it's all Rivertown Property's responsibility. They need to be worrying about taking care of their responsibilities instead of trying to figure out who I am.However I will clarify. Clean up the properties you are responsible for the cleanliness of and cut the grass like you are supposed to. Keep the property nice. Like you guys are getting paid to do.

Ruth and Karen have made renting from RiverTown Realty a pleasant experience so far! From the smooth move in to needing repairs and maintenance, these ladies have been so kind & truly care about their tenants. Repairs are always done quickly. I would recommend to anyone!

I had an amazing experience with my leasing agent Ruth and this realty company. From the first phone call, they were professional, patient, and quick to answer any questions I had. They explained the application and lease process clearly and made sure I understood everything. Highly recommend renting through this company.