I viewed an apartment through this company recently and loved the place, was also very interested in applying, but had follow-up questions I needed answered before I felt comfortable sending in an application. Well, the number on the website took me to a 3rd party service that "only handles scheduling showings" and had no information about who I could direct any questions to. When I texted the number I received a confirmation for the showing from, they suggested I schedule a showing so I can see the property... after I said I had follow-up questions after seeing the place. Then, they said they "don't do phone calls," as they need to keep record of conversations (?). I asked if I could speak to someone who had physically seen the property and was told that the only agent who has was out of office and would be back in on Tuesday. It's Friday now, I haven't received any message back, but I did get an email saying the unit is off the market. I'm just really disappointed in the whole process and felt dismissed overall.

Nate (and team) has done an excellent job managing my properties so far. The team always responds quickly when issues are brought to their attention! The processes they have in place make managing the property and tenant placement run smoothly

Management team is responsive and helpful. Application process is easy and efficient. Love the fact that representatives are local. Would definitely recommend.

I had a great experience working with Aligned Properties Group. From start to finish, they were professional, responsive, and genuinely cared about making the process smooth and stress-free. Communication was clear, timelines were met, and everything was handled with attention to detail. It’s rare to find a team that combines efficiency with great customer service like they do. I’d definitely recommend them to anyone looking for a reliable and trustworthy property group.

One of the most trustworthy and dependable property management companies I’ve worked with.

Managing my properties has never been simple — they were challenging from the very beginning — but Nate with Aligned Properties Group stepped in and completely changed the experience. He took on issues that had been overwhelming and handled them with professionalism, consistency, and real expertise. Communication has been clear and proactive, problems get addressed quickly, and they’ve brought stability to situations that had felt unmanageable. I finally feel like my properties are in capable hands, and the difference has been night and day. If you’re dealing with difficult rentals or just want a management team that truly shows up, I highly recommend them.

Whole building has been without water for 2 days and it's impossible to speak to a person with this rental company. The "emergency maintenance" line directs you to some call center in India and all it does is place a regular maintenance request, which you're able to do yourself without waiting on hold for 15 minutes. The only other contact you can get with the company is an AI chatbot that's completely useless.

I have worked with Aligned on a number of properties and I feel comfortable with them managing and maintaining any property. They are quick and thorough with repairs.

I viewed an apartment through this company recently and loved the place, was also very interested in applying, but had follow-up questions I needed answered before I felt comfortable sending in an application. Well, the number on the website took me to a 3rd party service that "only handles scheduling showings" and had no information about who I could direct any questions to. When I texted the number I received a confirmation for the showing from, they suggested I schedule a showing so I can see the property... after I said I had follow-up questions after seeing the place. Then, they said they "don't do phone calls," as they need to keep record of conversations (?). I asked if I could speak to someone who had physically seen the property and was told that the only agent who has was out of office and would be back in on Tuesday. It's Friday now, I haven't received any message back, but I did get an email saying the unit is off the market. I'm just really disappointed in the whole process and felt dismissed overall.

Nate (and team) has done an excellent job managing my properties so far. The team always responds quickly when issues are brought to their attention! The processes they have in place make managing the property and tenant placement run smoothly

Management team is responsive and helpful. Application process is easy and efficient. Love the fact that representatives are local. Would definitely recommend.

I had a great experience working with Aligned Properties Group. From start to finish, they were professional, responsive, and genuinely cared about making the process smooth and stress-free. Communication was clear, timelines were met, and everything was handled with attention to detail. It’s rare to find a team that combines efficiency with great customer service like they do. I’d definitely recommend them to anyone looking for a reliable and trustworthy property group.

One of the most trustworthy and dependable property management companies I’ve worked with.

Managing my properties has never been simple — they were challenging from the very beginning — but Nate with Aligned Properties Group stepped in and completely changed the experience. He took on issues that had been overwhelming and handled them with professionalism, consistency, and real expertise. Communication has been clear and proactive, problems get addressed quickly, and they’ve brought stability to situations that had felt unmanageable. I finally feel like my properties are in capable hands, and the difference has been night and day. If you’re dealing with difficult rentals or just want a management team that truly shows up, I highly recommend them.

Whole building has been without water for 2 days and it's impossible to speak to a person with this rental company. The "emergency maintenance" line directs you to some call center in India and all it does is place a regular maintenance request, which you're able to do yourself without waiting on hold for 15 minutes. The only other contact you can get with the company is an AI chatbot that's completely useless.

I have worked with Aligned on a number of properties and I feel comfortable with them managing and maintaining any property. They are quick and thorough with repairs.