I viewed an apartment through this company recently and loved the place, was also very interested in applying, but had follow-up questions I needed answered before I felt comfortable sending in an application. Well, the number on the website took me to a 3rd party service that "only handles scheduling showings" and had no information about who I could direct any questions to. When I texted the number I received a confirmation for the showing from, they suggested I schedule a showing so I can see the property... after I said I had follow-up questions after seeing the place. Then, they said they "don't do phone calls," as they need to keep record of conversations (?). I asked if I could speak to someone who had physically seen the property and was told that the only agent who has was out of office and would be back in on Tuesday. It's Friday now, I haven't received any message back, but I did get an email saying the unit is off the market. I'm just really disappointed in the whole process and felt dismissed overall.

Nate (and team) has done an excellent job managing my properties so far. The team always responds quickly when issues are brought to their attention! The processes they have in place make managing the property and tenant placement run smoothly

One of the most trustworthy and dependable property management companies I’ve worked with.

Managing my properties has never been simple — they were challenging from the very beginning — but Nate with Aligned Properties Group stepped in and completely changed the experience. He took on issues that had been overwhelming and handled them with professionalism, consistency, and real expertise. Communication has been clear and proactive, problems get addressed quickly, and they’ve brought stability to situations that had felt unmanageable. I finally feel like my properties are in capable hands, and the difference has been night and day. If you’re dealing with difficult rentals or just want a management team that truly shows up, I highly recommend them.

Whole building has been without water for 2 days and it's impossible to speak to a person with this rental company. The "emergency maintenance" line directs you to some call center in India and all it does is place a regular maintenance request, which you're able to do yourself without waiting on hold for 15 minutes. The only other contact you can get with the company is an AI chatbot that's completely useless.

i had literally nothing but a great experience with these people. they purchased the property i lived at in the middle of my lease & off the jump were extremely kind, respectful, and so helpful when it came to any issues/repairs. the maintenance team they sent out for anything were always super polite/respectful people. i never once had an issue with them showing up unannounced, communication was always really good, and they conduct business in a professional & proper way. i had a minor issue with my downstairs neighbor (wouldn’t stop smoking cigarettes inside) & they handled that situation great. overall, the entire year and a half i spent in their property (under their ownership) was a really good experience. as far as landlords/property managers go, these people are easily the best i’ve dealt with.

If I could give 0 stars I would. Eviction notices and late fees on the app when I’m a month ahead on my payments. People randomly walking around the bottom unit and knocking on the inside door to my unit without me knowing people are coming by. Communication only when it’s convenient for them. If I need a problem solved I can expect a 24 hour delay to a response or usually just no response at all. I would recommend going with anyone over this company. It has been an absolute disaster since the start. Make sure you read all the “good” reviews they have, you’ll notice that the only good reviews come from the people they are managing the properties for. They do not care about you at all if you are a tenant. They have an F on BBB for a reason.

I have worked with Aligned on a number of properties and I feel comfortable with them managing and maintaining any property. They are quick and thorough with repairs.

I viewed an apartment through this company recently and loved the place, was also very interested in applying, but had follow-up questions I needed answered before I felt comfortable sending in an application. Well, the number on the website took me to a 3rd party service that "only handles scheduling showings" and had no information about who I could direct any questions to. When I texted the number I received a confirmation for the showing from, they suggested I schedule a showing so I can see the property... after I said I had follow-up questions after seeing the place. Then, they said they "don't do phone calls," as they need to keep record of conversations (?). I asked if I could speak to someone who had physically seen the property and was told that the only agent who has was out of office and would be back in on Tuesday. It's Friday now, I haven't received any message back, but I did get an email saying the unit is off the market. I'm just really disappointed in the whole process and felt dismissed overall.

Nate (and team) has done an excellent job managing my properties so far. The team always responds quickly when issues are brought to their attention! The processes they have in place make managing the property and tenant placement run smoothly

One of the most trustworthy and dependable property management companies I’ve worked with.

Managing my properties has never been simple — they were challenging from the very beginning — but Nate with Aligned Properties Group stepped in and completely changed the experience. He took on issues that had been overwhelming and handled them with professionalism, consistency, and real expertise. Communication has been clear and proactive, problems get addressed quickly, and they’ve brought stability to situations that had felt unmanageable. I finally feel like my properties are in capable hands, and the difference has been night and day. If you’re dealing with difficult rentals or just want a management team that truly shows up, I highly recommend them.

Whole building has been without water for 2 days and it's impossible to speak to a person with this rental company. The "emergency maintenance" line directs you to some call center in India and all it does is place a regular maintenance request, which you're able to do yourself without waiting on hold for 15 minutes. The only other contact you can get with the company is an AI chatbot that's completely useless.

i had literally nothing but a great experience with these people. they purchased the property i lived at in the middle of my lease & off the jump were extremely kind, respectful, and so helpful when it came to any issues/repairs. the maintenance team they sent out for anything were always super polite/respectful people. i never once had an issue with them showing up unannounced, communication was always really good, and they conduct business in a professional & proper way. i had a minor issue with my downstairs neighbor (wouldn’t stop smoking cigarettes inside) & they handled that situation great. overall, the entire year and a half i spent in their property (under their ownership) was a really good experience. as far as landlords/property managers go, these people are easily the best i’ve dealt with.

If I could give 0 stars I would. Eviction notices and late fees on the app when I’m a month ahead on my payments. People randomly walking around the bottom unit and knocking on the inside door to my unit without me knowing people are coming by. Communication only when it’s convenient for them. If I need a problem solved I can expect a 24 hour delay to a response or usually just no response at all. I would recommend going with anyone over this company. It has been an absolute disaster since the start. Make sure you read all the “good” reviews they have, you’ll notice that the only good reviews come from the people they are managing the properties for. They do not care about you at all if you are a tenant. They have an F on BBB for a reason.

I have worked with Aligned on a number of properties and I feel comfortable with them managing and maintaining any property. They are quick and thorough with repairs.