I've been working with Nathan on a duplex and he has been phenomenal. I'm remote so I need boots on the ground. Nathan is more than a PM. He has provided so much value before I have even officially closed including insight on specific neighborhoods, property layout, repairs needed to get it rent ready, getting items fixed before closing etc. I am lucky to have him and his team managing my property. He is direct, transparent and communicative. Would recommend!

My experience was at an Aligned Properties apartment in Akron, Ohio. I signed a one year lease on December 29, 2025, but moved out on March 31, 2026, after only three months due to ongoing issues with the property. Before moving in, I was told the apartment would be cleaned and certain issues would be repaired. When I received the unit, it was not move in ready. I had to deep clean the apartment myself before moving in my belongings, and some cabinet doors were painted shut and could not be opened. Management ultimately provided a $100 concession due to the condition of the apartment at move in, which I have documentation of. During my tenancy, I experienced numerous problems, including mice, roaches, repeated hot water outages, overflowing trash, and security concerns. Maintenance was outsourced, communication was often poor, and many concerns remained unresolved despite repeated requests. Prior to taking any legal action, I attempted to resolve these issues through email, phone calls, written correspondence, maintenance requests, and communication with management. When those efforts did not resolve the concerns, I contacted the city inspector and ultimately filed a rent escrow case. I prevailed in that case and provided documentation supporting my concerns. I understand that others may have had different experiences. However, my experience at this property was very different. I did not sign a one year lease intending to leave after three months. Had the issues been addressed in a timely manner, I would have remained for the duration of my lease. As of the date of this review, I am still awaiting communication regarding my security deposit. After moving out, I provided my forwarding address by email and am awaiting the resolution of that matter. My advice to prospective tenants is to document everything. Keep communications in writing whenever possible, save maintenance requests, and take photographs and videos of any issues. Those records proved invaluable when I needed them. Based on my experience, I would not rent from this company again.

I viewed an apartment through this company recently and loved the place, was also very interested in applying, but had follow-up questions I needed answered before I felt comfortable sending in an application. Well, the number on the website took me to a 3rd party service that "only handles scheduling showings" and had no information about who I could direct any questions to. When I texted the number I received a confirmation for the showing from, they suggested I schedule a showing so I can see the property... after I said I had follow-up questions after seeing the place. Then, they said they "don't do phone calls," as they need to keep record of conversations (?). I asked if I could speak to someone who had physically seen the property and was told that the only agent who has was out of office and would be back in on Tuesday. It's Friday now, I haven't received any message back, but I did get an email saying the unit is off the market. I'm just really disappointed in the whole process and felt dismissed overall.

Nate (and team) has done an excellent job managing my properties so far. The team always responds quickly when issues are brought to their attention! The processes they have in place make managing the property and tenant placement run smoothly

I had a great experience working with Aligned Properties Group. From start to finish, they were professional, responsive, and genuinely cared about making the process smooth and stress-free. Communication was clear, timelines were met, and everything was handled with attention to detail. It’s rare to find a team that combines efficiency with great customer service like they do. I’d definitely recommend them to anyone looking for a reliable and trustworthy property group.

Managing my properties has never been simple — they were challenging from the very beginning — but Nate with Aligned Properties Group stepped in and completely changed the experience. He took on issues that had been overwhelming and handled them with professionalism, consistency, and real expertise. Communication has been clear and proactive, problems get addressed quickly, and they’ve brought stability to situations that had felt unmanageable. I finally feel like my properties are in capable hands, and the difference has been night and day. If you’re dealing with difficult rentals or just want a management team that truly shows up, I highly recommend them.

Whole building has been without water for 2 days and it's impossible to speak to a person with this rental company. The "emergency maintenance" line directs you to some call center in India and all it does is place a regular maintenance request, which you're able to do yourself without waiting on hold for 15 minutes. The only other contact you can get with the company is an AI chatbot that's completely useless.

I have worked with Aligned on a number of properties and I feel comfortable with them managing and maintaining any property. They are quick and thorough with repairs.

I've been working with Nathan on a duplex and he has been phenomenal. I'm remote so I need boots on the ground. Nathan is more than a PM. He has provided so much value before I have even officially closed including insight on specific neighborhoods, property layout, repairs needed to get it rent ready, getting items fixed before closing etc. I am lucky to have him and his team managing my property. He is direct, transparent and communicative. Would recommend!

My experience was at an Aligned Properties apartment in Akron, Ohio. I signed a one year lease on December 29, 2025, but moved out on March 31, 2026, after only three months due to ongoing issues with the property. Before moving in, I was told the apartment would be cleaned and certain issues would be repaired. When I received the unit, it was not move in ready. I had to deep clean the apartment myself before moving in my belongings, and some cabinet doors were painted shut and could not be opened. Management ultimately provided a $100 concession due to the condition of the apartment at move in, which I have documentation of. During my tenancy, I experienced numerous problems, including mice, roaches, repeated hot water outages, overflowing trash, and security concerns. Maintenance was outsourced, communication was often poor, and many concerns remained unresolved despite repeated requests. Prior to taking any legal action, I attempted to resolve these issues through email, phone calls, written correspondence, maintenance requests, and communication with management. When those efforts did not resolve the concerns, I contacted the city inspector and ultimately filed a rent escrow case. I prevailed in that case and provided documentation supporting my concerns. I understand that others may have had different experiences. However, my experience at this property was very different. I did not sign a one year lease intending to leave after three months. Had the issues been addressed in a timely manner, I would have remained for the duration of my lease. As of the date of this review, I am still awaiting communication regarding my security deposit. After moving out, I provided my forwarding address by email and am awaiting the resolution of that matter. My advice to prospective tenants is to document everything. Keep communications in writing whenever possible, save maintenance requests, and take photographs and videos of any issues. Those records proved invaluable when I needed them. Based on my experience, I would not rent from this company again.

I viewed an apartment through this company recently and loved the place, was also very interested in applying, but had follow-up questions I needed answered before I felt comfortable sending in an application. Well, the number on the website took me to a 3rd party service that "only handles scheduling showings" and had no information about who I could direct any questions to. When I texted the number I received a confirmation for the showing from, they suggested I schedule a showing so I can see the property... after I said I had follow-up questions after seeing the place. Then, they said they "don't do phone calls," as they need to keep record of conversations (?). I asked if I could speak to someone who had physically seen the property and was told that the only agent who has was out of office and would be back in on Tuesday. It's Friday now, I haven't received any message back, but I did get an email saying the unit is off the market. I'm just really disappointed in the whole process and felt dismissed overall.

Nate (and team) has done an excellent job managing my properties so far. The team always responds quickly when issues are brought to their attention! The processes they have in place make managing the property and tenant placement run smoothly

I had a great experience working with Aligned Properties Group. From start to finish, they were professional, responsive, and genuinely cared about making the process smooth and stress-free. Communication was clear, timelines were met, and everything was handled with attention to detail. It’s rare to find a team that combines efficiency with great customer service like they do. I’d definitely recommend them to anyone looking for a reliable and trustworthy property group.

Managing my properties has never been simple — they were challenging from the very beginning — but Nate with Aligned Properties Group stepped in and completely changed the experience. He took on issues that had been overwhelming and handled them with professionalism, consistency, and real expertise. Communication has been clear and proactive, problems get addressed quickly, and they’ve brought stability to situations that had felt unmanageable. I finally feel like my properties are in capable hands, and the difference has been night and day. If you’re dealing with difficult rentals or just want a management team that truly shows up, I highly recommend them.

Whole building has been without water for 2 days and it's impossible to speak to a person with this rental company. The "emergency maintenance" line directs you to some call center in India and all it does is place a regular maintenance request, which you're able to do yourself without waiting on hold for 15 minutes. The only other contact you can get with the company is an AI chatbot that's completely useless.

I have worked with Aligned on a number of properties and I feel comfortable with them managing and maintaining any property. They are quick and thorough with repairs.