We stayed at the Lakeside Retreat for a month and found the company to be responsible, responsive and reliable throughout our stay. We particularly enjoyed the view and the renovated kitchen. Also very cool wildlife.

We stayed at 1208 “the Jordan” in Round Rock, Austin, in mid March 2026. On arrival I discovered that the pool was overflowing and literally flooding the back garden. I had to remove a hose that had been left in the pool, and switch it off. The pool was cold despite asking for and paying for it to be heated. We then had to follow instructions to switch the pool heater on. The instructions were incomplete, I had to figure out to switch on the massive base unit too. Around the pool there was a huge amount of both very sharp stone chipping as well as what seemed like sharp builders sand. I had to find a broom and sweep these up. The kids kept standing on the sharp stone chips and hurting their feet. I raised this with the host and they said “they’d had a wind storm recently”. Mind blowing they thought this was realistic. Pictures provided. Further we discovered all of the duvet covers (comforter covers) were both filthy and also covered in animal hair. The host offered to send someone to wash them but we already had the sheets in the wash as we were disgusted. It seemed like the duvets had been rotated instead of being cleaned - this would explain why all the duvet covers had their zips at the top of the bed rather than the foot of the bed. Pictures provided. A basic expectation of any Airbnb is clean bedding. On the animal hair point, there’s a lot of rugs in the property. All were absolutely full of animal hair and other grime. One of the bath mats was so filthy on arrival we had to put it through the washing machine too (red lips bath mat). Place hadn’t been dusted in weeks, all picture frames had a layer of dust all over them. Pictures provided, where I’ve left a pattern of finger marks in the dust. Windows so filthy you couldn’t see out of them. Again, pictures provided. The door handle also fell off the oven while we were in the house, but we had such poor responses from the host I fixed it myself rather than report it. Drinking water tap in the kitchen was also so loose it felt like it was going to break but I couldn’t fix that. Cutlery left dirty in the knife block. Pictures provided. The back door for the property - the sliding door which leads to the pool - is literally “locked” with a piece of wood that needs to be wedged into the runner mechanism. When we reported many of these issues the host actively asked if we would give a five star review in exchange for a refund. Pretty sure this is massively against the Airbnb terms and conditions. Since then the host has taken to Airbnb to try and frame their narrative around our feedback. I’m sorry but if expecting clean sheets makes us difficult to work with then I’m not sure they’re in the right business. If you’ve got this far then the location is excellent, the pool (once warm and sharp stone chips removed) was super high quality and the kids loved it. The area is quiet, the house is large and it’s very close to downtown Georgetown as well as Round Rock. Grocery stores are easily accessible from here too. Oh yeah the cold plunge pool was bright green. Enjoy the photos! Would not recommend itrip property again. Have a look on trustpilot

We had an AMAZING time at this Austin home! The backyard was a relaxing oasis where the kids could play in the pool, and the adults could chill in the hot tub, read a book on the lounge chairs, or just sit and listen to the birds. What a fantastic trip with extremely attentive and helpful hosts. Can't wait for our next trip to Austin so we can stay here again!

Our stay with iTrip Austin was seamless. As hosts, they were very available to answer any questions and take care of any concerns. We loved the location and ended up purchasing a house in the area. If you’re looking for a quick stay or an extended stay, this place is it. The pool was an awesome bonus, even during the winter and early spring months. Thank you iTrip Austin.

My experience with iTrip Austin was incredible! The home was so adorable and the interior design was next level! It had everything we needed and more. The beds were cozy and the hot tub and massage chair were so relaxing! The hosts were very kind, responsive and extremely helpful. I will recommend this place to everyone I love and can't wait to come back! Thank you again for the amazing experience!!

I worked with iTrip to rent out my house while I was traveling for a year and I highly recommend them! They were attentive throughout the whole process and answered all of my questions quickly. The team was excellent to work with and Darla went above and beyond every single time I worked with her. I had peace of mind that my house was taken care of. Very knowledgeable and thoughtful property management company - thanks Josh and Darla!

Very easy to work with Josh, through Itrip in Austin. Always prompt, thoughtful and genuine responses. The home we leased was well kept and a binder provided with all necessary information. Would 10/10 lease through them again over other short term rental platforms.

Property was great for our family. We stayed here while our house was having work done and the property fit us all very comfortably. Beautiful views, great space and all the amenities you'll need. The property manager was fantastic, very responsive to any inquiries and super helpful.

We stayed at the Lakeside Retreat for a month and found the company to be responsible, responsive and reliable throughout our stay. We particularly enjoyed the view and the renovated kitchen. Also very cool wildlife.

We stayed at 1208 “the Jordan” in Round Rock, Austin, in mid March 2026. On arrival I discovered that the pool was overflowing and literally flooding the back garden. I had to remove a hose that had been left in the pool, and switch it off. The pool was cold despite asking for and paying for it to be heated. We then had to follow instructions to switch the pool heater on. The instructions were incomplete, I had to figure out to switch on the massive base unit too. Around the pool there was a huge amount of both very sharp stone chipping as well as what seemed like sharp builders sand. I had to find a broom and sweep these up. The kids kept standing on the sharp stone chips and hurting their feet. I raised this with the host and they said “they’d had a wind storm recently”. Mind blowing they thought this was realistic. Pictures provided. Further we discovered all of the duvet covers (comforter covers) were both filthy and also covered in animal hair. The host offered to send someone to wash them but we already had the sheets in the wash as we were disgusted. It seemed like the duvets had been rotated instead of being cleaned - this would explain why all the duvet covers had their zips at the top of the bed rather than the foot of the bed. Pictures provided. A basic expectation of any Airbnb is clean bedding. On the animal hair point, there’s a lot of rugs in the property. All were absolutely full of animal hair and other grime. One of the bath mats was so filthy on arrival we had to put it through the washing machine too (red lips bath mat). Place hadn’t been dusted in weeks, all picture frames had a layer of dust all over them. Pictures provided, where I’ve left a pattern of finger marks in the dust. Windows so filthy you couldn’t see out of them. Again, pictures provided. The door handle also fell off the oven while we were in the house, but we had such poor responses from the host I fixed it myself rather than report it. Drinking water tap in the kitchen was also so loose it felt like it was going to break but I couldn’t fix that. Cutlery left dirty in the knife block. Pictures provided. The back door for the property - the sliding door which leads to the pool - is literally “locked” with a piece of wood that needs to be wedged into the runner mechanism. When we reported many of these issues the host actively asked if we would give a five star review in exchange for a refund. Pretty sure this is massively against the Airbnb terms and conditions. Since then the host has taken to Airbnb to try and frame their narrative around our feedback. I’m sorry but if expecting clean sheets makes us difficult to work with then I’m not sure they’re in the right business. If you’ve got this far then the location is excellent, the pool (once warm and sharp stone chips removed) was super high quality and the kids loved it. The area is quiet, the house is large and it’s very close to downtown Georgetown as well as Round Rock. Grocery stores are easily accessible from here too. Oh yeah the cold plunge pool was bright green. Enjoy the photos! Would not recommend itrip property again. Have a look on trustpilot

We had an AMAZING time at this Austin home! The backyard was a relaxing oasis where the kids could play in the pool, and the adults could chill in the hot tub, read a book on the lounge chairs, or just sit and listen to the birds. What a fantastic trip with extremely attentive and helpful hosts. Can't wait for our next trip to Austin so we can stay here again!

Our stay with iTrip Austin was seamless. As hosts, they were very available to answer any questions and take care of any concerns. We loved the location and ended up purchasing a house in the area. If you’re looking for a quick stay or an extended stay, this place is it. The pool was an awesome bonus, even during the winter and early spring months. Thank you iTrip Austin.

My experience with iTrip Austin was incredible! The home was so adorable and the interior design was next level! It had everything we needed and more. The beds were cozy and the hot tub and massage chair were so relaxing! The hosts were very kind, responsive and extremely helpful. I will recommend this place to everyone I love and can't wait to come back! Thank you again for the amazing experience!!

I worked with iTrip to rent out my house while I was traveling for a year and I highly recommend them! They were attentive throughout the whole process and answered all of my questions quickly. The team was excellent to work with and Darla went above and beyond every single time I worked with her. I had peace of mind that my house was taken care of. Very knowledgeable and thoughtful property management company - thanks Josh and Darla!

Very easy to work with Josh, through Itrip in Austin. Always prompt, thoughtful and genuine responses. The home we leased was well kept and a binder provided with all necessary information. Would 10/10 lease through them again over other short term rental platforms.

Property was great for our family. We stayed here while our house was having work done and the property fit us all very comfortably. Beautiful views, great space and all the amenities you'll need. The property manager was fantastic, very responsive to any inquiries and super helpful.