Business Page
TruHome Property Solutions
Property Manager
4.1 stars
179 Reviews
Markets served
Grand Forks, ND
Fargo, ND
East Grand Forks, MN
Mayville, ND
Moorhead, MN
Licenses, Designations or Certificates
ND license # 9799 MN license # 40643998
About us
At TruHome Property Solutions, our mission is to foster balanced relationships between rental property owners and renters in the Red River Valley. We strive to create a frictionless, efficient real estate management world characterized by seamless communication, high standards, and top-tier customer service. With our problem-solving approach, we aim to elevate the standards of the rental market by providing honest, transparent, and solution-oriented services.
Specialties
Commercial
Offices
Mixed Use
Long-term rental: 12+ months
Single-family/Townhouse/Condo
Small multi-family: 2-4 units
Large multi-family: 5-19 units
Large multi-family: 20-49 units
Large multi-family: 50-99 units
Large multi-family: 100+ units
Reviews (179)
4.1 stars
179 Reviews
4.1 stars
179 Reviews
0.0 star
0 Reviews
1.0 star
2 months ago
Reviewed by
September Branson
Worst rental company ever. Lost out on 165$ someone swept the deposit in right underneath us waiting for an application acceptance. Waited days for a background check. Came back good. Just for them to tell me about a collection I’ve had that they’ve never brought up the whole 6 days working with them. Everyone that works there is terrible no communication skills all of them act oblivious like they don’t know what to do. It’s like the hunger games with them. If you feel like you need to lay your life on the line for a spot or love video games this is a good place to choose. Like one big video game. All over the place. The lack of knowledge about everything is crazy. I’ve never been evicted, have a good credit, score, all my payments on time for the last 4 years. Proof all from my bank.I DO NOT RECOMMEND.
5.0 stars
3 months ago
Reviewed by
Itssaame Yelloweyes
Hands down the best property management ppl around it's 9 on a Thursday and withing 3 hrs they had carpet cleaner, a drain guy and maintenance guy come and fix our issue me and my daughter are so thankful for the people who work there highly highly recommend
5.0 stars
Edited 6 months ago
Reviewed by
Anton Ego
I recently left a negative review after my showing was cancelled, but it was simply due to a system error the team at TruHome had no control over. They promptly reached out, within one business hour, to reschedule my appointment and made sure to accomodate me in all the ways I needed. I spoke with Parker on the phone, who was a true professional and handled my inconvenience better than I could have expected. I had a lovely time working with him and look forward to my new showing. I anticipate only good things from TruHome, thank you!
5.0 stars
7 months ago
Reviewed by
Trina Eggerud
Amazing company! Current renter and I’ve rented with them for a couple years now and they’ve always went above and beyond! Also maintenance guy Andrew was fast and very communicative with my maintenance order! Love renting with you guys!
1.0 star
a year ago
Reviewed by
Jeremy Farmer
Very unprofessional. I called in about a property i wanted to apply for making sure it was available and told them I wanted to pay a deposit same day.
I was told all I needed to do was apply then I could pay the deposit. This was not true. After I paid the (non-refundable) $55 dollar apply fee i was then told I couldn't put a deposit down till after my background.
They did not tell me I was missing items till the following week. Oh, their application didn't have the needed items listed anywhere when I submitted the application.
Because I was at work, I couldn't call them back, messaged them right away asking what was needed. As I said above, they didn't tell me till the following week. And then magically someone rented it out from under me.
Unprofessional, would NOT recommend using them.
1.0 star
a year ago
Reviewed by
Brittany Gamboa
Imagine you are living in yours and your recently deceased husbands home and as if you haven't been thru enough you get a email that your landlord is not renewing your lease, I had no late payments, no complaints, nothing! 3 years I lived here and this is what they did to not only me but many of my neighbors so I would really think about that before renting from TruHome! When I moved out I personally changed every lightbulb myself then was charged for 6 lightbulbs $160, and for a remote that wasn't even there property, it was mine! I just feel like people need to be warned!
5.0 stars
a year ago
Reviewed by
Pete Galvan
I'd like to thank everyone at TruHome for their respect and being so prompt on their tenants needs, today at 2134 8th Ave East Grand Forks we needed a replacement on a washer and it was replaced without any excuses. Thank you guys and keep up the great work Pete and Nadine apt# 101.
5.0 stars
a year ago
Reviewed by
Mich Lee
Renting with TruHome has been amazing! Their team is professional, responsive, and always helpful. Maintenance is handled quickly, and the Renters Benefit Package adds so much value. They truly care about their tenants - I highly recommend them!
5.0 stars
2 years ago
Reviewed by
Aiden Erickson
My partner and I have been continuously working with TruHome Property Solutions on quite a few major and minor maintenance issues throughout the apartment we have decided to rent from them, and to say the least- we are impressed! Huge fist bump to Derek the owner, front end staff, and all maintenance personnel working around the clock to serve their tenants needs! Thank you for your hard work and most importantly giving my partner and I a very decent place to live for such a low price!
5.0 stars
2 years ago
Reviewed by
Sarah Stack
My washing machine was broken and they came and repaired it. The Maintenance Guy was very nice & polite. I had a very old machine. After 3 loads it started leaking again. They promptly came back and decided some parts needed to be replaced. After a couple of he called and asked if could have access right away. He brought someone else with him. They looked at it, had a discussion and told me they were going to get me a brand new washing machine. And They Did!! I love it! I works wonders and doesn't leak!! ❤️
1.0 star
2 months ago
Reviewed by
September Branson
Worst rental company ever. Lost out on 165$ someone swept the deposit in right underneath us waiting for an application acceptance. Waited days for a background check. Came back good. Just for them to tell me about a collection I’ve had that they’ve never brought up the whole 6 days working with them. Everyone that works there is terrible no communication skills all of them act oblivious like they don’t know what to do. It’s like the hunger games with them. If you feel like you need to lay your life on the line for a spot or love video games this is a good place to choose. Like one big video game. All over the place. The lack of knowledge about everything is crazy. I’ve never been evicted, have a good credit, score, all my payments on time for the last 4 years. Proof all from my bank.I DO NOT RECOMMEND.
5.0 stars
3 months ago
Reviewed by
Itssaame Yelloweyes
Hands down the best property management ppl around it's 9 on a Thursday and withing 3 hrs they had carpet cleaner, a drain guy and maintenance guy come and fix our issue me and my daughter are so thankful for the people who work there highly highly recommend
5.0 stars
Edited 6 months ago
Reviewed by
Anton Ego
I recently left a negative review after my showing was cancelled, but it was simply due to a system error the team at TruHome had no control over. They promptly reached out, within one business hour, to reschedule my appointment and made sure to accomodate me in all the ways I needed. I spoke with Parker on the phone, who was a true professional and handled my inconvenience better than I could have expected. I had a lovely time working with him and look forward to my new showing. I anticipate only good things from TruHome, thank you!
5.0 stars
7 months ago
Reviewed by
Trina Eggerud
Amazing company! Current renter and I’ve rented with them for a couple years now and they’ve always went above and beyond! Also maintenance guy Andrew was fast and very communicative with my maintenance order! Love renting with you guys!
1.0 star
a year ago
Reviewed by
Jeremy Farmer
Very unprofessional. I called in about a property i wanted to apply for making sure it was available and told them I wanted to pay a deposit same day.
I was told all I needed to do was apply then I could pay the deposit. This was not true. After I paid the (non-refundable) $55 dollar apply fee i was then told I couldn't put a deposit down till after my background.
They did not tell me I was missing items till the following week. Oh, their application didn't have the needed items listed anywhere when I submitted the application.
Because I was at work, I couldn't call them back, messaged them right away asking what was needed. As I said above, they didn't tell me till the following week. And then magically someone rented it out from under me.
Unprofessional, would NOT recommend using them.
1.0 star
a year ago
Reviewed by
Brittany Gamboa
Imagine you are living in yours and your recently deceased husbands home and as if you haven't been thru enough you get a email that your landlord is not renewing your lease, I had no late payments, no complaints, nothing! 3 years I lived here and this is what they did to not only me but many of my neighbors so I would really think about that before renting from TruHome! When I moved out I personally changed every lightbulb myself then was charged for 6 lightbulbs $160, and for a remote that wasn't even there property, it was mine! I just feel like people need to be warned!
5.0 stars
a year ago
Reviewed by
Pete Galvan
I'd like to thank everyone at TruHome for their respect and being so prompt on their tenants needs, today at 2134 8th Ave East Grand Forks we needed a replacement on a washer and it was replaced without any excuses. Thank you guys and keep up the great work Pete and Nadine apt# 101.
5.0 stars
a year ago
Reviewed by
Mich Lee
Renting with TruHome has been amazing! Their team is professional, responsive, and always helpful. Maintenance is handled quickly, and the Renters Benefit Package adds so much value. They truly care about their tenants - I highly recommend them!
5.0 stars
2 years ago
Reviewed by
Aiden Erickson
My partner and I have been continuously working with TruHome Property Solutions on quite a few major and minor maintenance issues throughout the apartment we have decided to rent from them, and to say the least- we are impressed! Huge fist bump to Derek the owner, front end staff, and all maintenance personnel working around the clock to serve their tenants needs! Thank you for your hard work and most importantly giving my partner and I a very decent place to live for such a low price!
5.0 stars
2 years ago
Reviewed by
Sarah Stack
My washing machine was broken and they came and repaired it. The Maintenance Guy was very nice & polite. I had a very old machine. After 3 loads it started leaking again. They promptly came back and decided some parts needed to be replaced. After a couple of he called and asked if could have access right away. He brought someone else with him. They looked at it, had a discussion and told me they were going to get me a brand new washing machine. And They Did!! I love it! I works wonders and doesn't leak!! ❤️
