Katrina B. was a pleasure to work with throughout the application process. She made everything easy to understand, responded promptly to my questions, and was consistently knowledgeable, patient, and professional. I truly appreciated her guidance and the excellent level of service she provided. Five stars!

One of the most bizarrely inept companies I think I've ever dealt with. I'm living in a property that was previously managed by RPM Viking. To start, their communication was atrocious. Our application took two full business weeks to process, and we were kept in the dark during that time. Any updates to the situation were from us reaching out, and the updates themselves were completely insubstantial and uninformative. For a company that advertised their application turn around time as 3 to 5 days, having to wait close to 20 full days for approval was ridiculous, especially with how bad the update process was. The agent in charge of our account had no clue what she was doing. I don't want to deride someone's work unfairly, but in all seriousness, it seemed like it was her first time doing this. In addition to the terrible communication, we frequently had to resend information and documents that were already included in our application. The longest delay in our application came from them misrepresenting our animals as pets, and not legally registered emotional support animals, something that was noted multiple times on our application with supporting documentation. Our application only finally got processed after we basically threatened to start legal proceedings against them for housing discrimination. And in all fairness, this isn't entirely on RPM Viking, as they needed final approval from the owner of the property, but again, there was no substantial communication or update about our application for two business weeks. We ended up getting approved nine days before our scheduled move-in date. Such short notice put a lot of strain on our moving plans. And even after getting approved it didn't end. Their payment system didn't work so we had to drive to their office to even pay the first month's rent and deposit. Their animal registration website didn't work, and we were getting multiple emails a day to register our animals despite already having done so. We were attracted to RPM Viking initially because of the large amount of benefits that came from renting through them as an intermediary, rather than directly from an owner. In my short time with them, it didn't really seem like any of those benefits were tangible. Our house was not cleaned following the move out of the last tenant, basic items such as drawers for the refrigerator are missing, the yard was clearly not being taken care of. Again, this is also a matter of relation between RPM Viking and the owner of the property, but it didn't seem like we were enjoying any of the supposed benefits that were offered from renting through RPM Viking. In the end, the management of our lease was transferred to a new company two weeks after we moved in. Speaking honestly, I am relieved that we do not have to deal with RPM Viking for the remainder of our lease. Landlordism and property management are already superfluous positions in society predicated on theft. Being this inept at a job that is essentially made up is unforgivable.

Overall great experience with RPM for 3 years renting. Any issues that came up were easy to report and they were quick to respond and fix. We moved out a bit early on our final lease, John and his team were understanding and worked hard to find a new tenant to take over. I wouldn’t hesitate to recommend them to anyone looking to rent!

RPM Viking team are very professional and have been extremely easy to deal with. Very polite, friendly and helpful. Thanks John Scribante for your very proactive management style of our property, nothing is ever to hard and we really appreciate your professional approach to everything you did. It’s such a relief to have you supporting us. Your work is always greatly appreciated. Keep up the great work !!

I had a great experience working with Kariza! She was very responsive and handled my request immediately. It’s such a relief to have a concierge who stays on top of things and gets back to you so quickly. She did a fantastic job!

Katrina B. was a pleasure to work with throughout the application process. She made everything easy to understand, responded promptly to my questions, and was consistently knowledgeable, patient, and professional. I truly appreciated her guidance and the excellent level of service she provided. Five stars!

One of the most bizarrely inept companies I think I've ever dealt with. I'm living in a property that was previously managed by RPM Viking. To start, their communication was atrocious. Our application took two full business weeks to process, and we were kept in the dark during that time. Any updates to the situation were from us reaching out, and the updates themselves were completely insubstantial and uninformative. For a company that advertised their application turn around time as 3 to 5 days, having to wait close to 20 full days for approval was ridiculous, especially with how bad the update process was. The agent in charge of our account had no clue what she was doing. I don't want to deride someone's work unfairly, but in all seriousness, it seemed like it was her first time doing this. In addition to the terrible communication, we frequently had to resend information and documents that were already included in our application. The longest delay in our application came from them misrepresenting our animals as pets, and not legally registered emotional support animals, something that was noted multiple times on our application with supporting documentation. Our application only finally got processed after we basically threatened to start legal proceedings against them for housing discrimination. And in all fairness, this isn't entirely on RPM Viking, as they needed final approval from the owner of the property, but again, there was no substantial communication or update about our application for two business weeks. We ended up getting approved nine days before our scheduled move-in date. Such short notice put a lot of strain on our moving plans. And even after getting approved it didn't end. Their payment system didn't work so we had to drive to their office to even pay the first month's rent and deposit. Their animal registration website didn't work, and we were getting multiple emails a day to register our animals despite already having done so. We were attracted to RPM Viking initially because of the large amount of benefits that came from renting through them as an intermediary, rather than directly from an owner. In my short time with them, it didn't really seem like any of those benefits were tangible. Our house was not cleaned following the move out of the last tenant, basic items such as drawers for the refrigerator are missing, the yard was clearly not being taken care of. Again, this is also a matter of relation between RPM Viking and the owner of the property, but it didn't seem like we were enjoying any of the supposed benefits that were offered from renting through RPM Viking. In the end, the management of our lease was transferred to a new company two weeks after we moved in. Speaking honestly, I am relieved that we do not have to deal with RPM Viking for the remainder of our lease. Landlordism and property management are already superfluous positions in society predicated on theft. Being this inept at a job that is essentially made up is unforgivable.

Overall great experience with RPM for 3 years renting. Any issues that came up were easy to report and they were quick to respond and fix. We moved out a bit early on our final lease, John and his team were understanding and worked hard to find a new tenant to take over. I wouldn’t hesitate to recommend them to anyone looking to rent!

RPM Viking team are very professional and have been extremely easy to deal with. Very polite, friendly and helpful. Thanks John Scribante for your very proactive management style of our property, nothing is ever to hard and we really appreciate your professional approach to everything you did. It’s such a relief to have you supporting us. Your work is always greatly appreciated. Keep up the great work !!

I had a great experience working with Kariza! She was very responsive and handled my request immediately. It’s such a relief to have a concierge who stays on top of things and gets back to you so quickly. She did a fantastic job!