Carmie was the most professional nicest person I have spoken to through PMI she took care of every concern which was at least six of them she took care of them properly and perfectly and was so nice and understanding I wish I PMI had a lot more of her

Diether was an amazing help with the leasing process. Not as to overwhelm them, but please connect people to them more often!

Asked to see an apartment, went to see it two days later on my day off. Did the application immediately after due to falling in love with the place. Then 2 hours later after paying the pet fees and application fee all together being $120 for me and $60 for my coapp. I was told the apartment was no longer available and they could posssibly refund us or transfer the application. I went to sign up to tour another apartment the next day as by the time all was said and done it was 6pm. 40 minutes before our tour today I was told its been leased. Mind you both of these have been on the market since may. They did not update their touring website is what I am assuming happened. I have lost time and not to mention gas is not exactly cheap right now. I was told we could look at other properties but all they have is in decatur...no thanks. Thanks for wasting one of my two days off.

Kate was so great to work with- I had several questions throughout the renewal process and she was quick to respond with very detailed instructions. Would highly recommend based on the leasing specialist service alone.

I would strongly caution anyone considering renting here. The hidden fees alone were enough to make sure we would never rent here again. Maintenance staff repeatedly let themselves into our apartment without proper notice, which is unacceptable. When we raised concerns about ongoing issues with neighbors, management’s response felt retaliatory rather than supportive. We also witnessed people going through residents’ trash to collect discarded items to resell, which raised serious concerns about privacy and professionalism. Basic services you would expect are also lacking as there is no pest control and no concierge service. They will not charge you a deposit so that they can charge you when you move out and they don't provide copies of their inspection reports. Customer service is largely outsourced, making it difficult to get real help when issues arise. To make matters worse, the on-site manager was one of the rudest individuals I have ever dealt with in a professional setting. Overall, the management practices, lack of services, and treatment of residents made this a very negative experience. I would encourage anyone considering this property to carefully read the fine print and think twice before signing a lease.

We had to move out because of mold and sewage leaks as we had a newborn living in a house we rented in t was disgusting and dangerous—and they didn’t even bother to fix them nor care about our concerns what so ever! Everything’s online, but they kept canceling our work orders like they didn’t care. Trying to get anyone on the phone was impossible, and when we finally did, they acted like they had zero clue what we were talking about. They’d promise to fix it, then nothing happened. We’d call again, get a completely new person, and the whole nightmare started over. Plus, the garage was stuffed with junk they refused to clean out, and they hit us with ridiculous fees that shouldn’t even exist. This place was a total nightmare. Don’t rent here unless you want endless headaches and no help.

Horrible experience with PMI Grand Visions. Everything went wrong from the start. When you look at their website, they give you one price, and then they add a lot of ridiculous fees that ended up increasing the rent by more than $150. Then they charge you a fee to park your car. A week after I moved in, they tried to have my car towed. They tried to intimidate me, but fortunately, the police intervened, and they didn't tow my car. I was never given any notification, nothing. When we moved out, we fulfilled all the terms of the contract, and they charged us ridiculous and false fees, like $250 for two Command Strips or $300 for a supposedly broken window. Despite asking for photos of the alleged broken window, they never sent me any. They kept the security deposit. Before vacating the apartment, we did a deep cleaning of the house and left it much cleaner than when we initially received it, which had drawers full of bags and trash, and the bathroom drawers were full of hair. Upon moving out, they were charging us more than $2,000 in ridiculous and exaggerated fees. I definitely do not recommend PMI, especially if you are Latino, because they will try to take advantage of you. I advise you not to let this abusive company get away with this. I will be taking this to court because it is a blatant scam.

Very poorly managed. They tell you they premarket their properties. That means they don't have funding to fix the problems and will push the available date back 6 months. This is so they can collect application fees for profit. Horrible company. Also when I pointed this out and questioned the guy he hung up on me then refused to answer any more calls. Do not pay the application fees rent from anyone else

I've lived here many years. It's quite affordable. Maintenance is superb! I recently renewed my lease, and I must say that Kate made renewing it so smooth. She is an exceptional person. Very communicative, and always there if I need anything or have any questions. She truly cares for her tenets, and has gone above and beyond to ensure that my apartment is not only safe, comfortable, and well maintained, but a place I'm happy to call my home! Thank you Kate. You're the best!

PMI formally known as EIP and Charleston new management is very unprofessional and not nice had Several complaints throughout my tenancy that were not addressed in timely manners, some discarded altogether such as the grass being cut. The city even had to post signs around the building for a management to cut the grass and they are charging tenants each month for lawn care this caused a mice infestation in the building I was on the second floor and had them coming in my apartment through the walls. I contacted management and they failed to address the issue

Carmie was the most professional nicest person I have spoken to through PMI she took care of every concern which was at least six of them she took care of them properly and perfectly and was so nice and understanding I wish I PMI had a lot more of her

Diether was an amazing help with the leasing process. Not as to overwhelm them, but please connect people to them more often!

Asked to see an apartment, went to see it two days later on my day off. Did the application immediately after due to falling in love with the place. Then 2 hours later after paying the pet fees and application fee all together being $120 for me and $60 for my coapp. I was told the apartment was no longer available and they could posssibly refund us or transfer the application. I went to sign up to tour another apartment the next day as by the time all was said and done it was 6pm. 40 minutes before our tour today I was told its been leased. Mind you both of these have been on the market since may. They did not update their touring website is what I am assuming happened. I have lost time and not to mention gas is not exactly cheap right now. I was told we could look at other properties but all they have is in decatur...no thanks. Thanks for wasting one of my two days off.

Kate was so great to work with- I had several questions throughout the renewal process and she was quick to respond with very detailed instructions. Would highly recommend based on the leasing specialist service alone.

I would strongly caution anyone considering renting here. The hidden fees alone were enough to make sure we would never rent here again. Maintenance staff repeatedly let themselves into our apartment without proper notice, which is unacceptable. When we raised concerns about ongoing issues with neighbors, management’s response felt retaliatory rather than supportive. We also witnessed people going through residents’ trash to collect discarded items to resell, which raised serious concerns about privacy and professionalism. Basic services you would expect are also lacking as there is no pest control and no concierge service. They will not charge you a deposit so that they can charge you when you move out and they don't provide copies of their inspection reports. Customer service is largely outsourced, making it difficult to get real help when issues arise. To make matters worse, the on-site manager was one of the rudest individuals I have ever dealt with in a professional setting. Overall, the management practices, lack of services, and treatment of residents made this a very negative experience. I would encourage anyone considering this property to carefully read the fine print and think twice before signing a lease.

We had to move out because of mold and sewage leaks as we had a newborn living in a house we rented in t was disgusting and dangerous—and they didn’t even bother to fix them nor care about our concerns what so ever! Everything’s online, but they kept canceling our work orders like they didn’t care. Trying to get anyone on the phone was impossible, and when we finally did, they acted like they had zero clue what we were talking about. They’d promise to fix it, then nothing happened. We’d call again, get a completely new person, and the whole nightmare started over. Plus, the garage was stuffed with junk they refused to clean out, and they hit us with ridiculous fees that shouldn’t even exist. This place was a total nightmare. Don’t rent here unless you want endless headaches and no help.

Horrible experience with PMI Grand Visions. Everything went wrong from the start. When you look at their website, they give you one price, and then they add a lot of ridiculous fees that ended up increasing the rent by more than $150. Then they charge you a fee to park your car. A week after I moved in, they tried to have my car towed. They tried to intimidate me, but fortunately, the police intervened, and they didn't tow my car. I was never given any notification, nothing. When we moved out, we fulfilled all the terms of the contract, and they charged us ridiculous and false fees, like $250 for two Command Strips or $300 for a supposedly broken window. Despite asking for photos of the alleged broken window, they never sent me any. They kept the security deposit. Before vacating the apartment, we did a deep cleaning of the house and left it much cleaner than when we initially received it, which had drawers full of bags and trash, and the bathroom drawers were full of hair. Upon moving out, they were charging us more than $2,000 in ridiculous and exaggerated fees. I definitely do not recommend PMI, especially if you are Latino, because they will try to take advantage of you. I advise you not to let this abusive company get away with this. I will be taking this to court because it is a blatant scam.

Very poorly managed. They tell you they premarket their properties. That means they don't have funding to fix the problems and will push the available date back 6 months. This is so they can collect application fees for profit. Horrible company. Also when I pointed this out and questioned the guy he hung up on me then refused to answer any more calls. Do not pay the application fees rent from anyone else

I've lived here many years. It's quite affordable. Maintenance is superb! I recently renewed my lease, and I must say that Kate made renewing it so smooth. She is an exceptional person. Very communicative, and always there if I need anything or have any questions. She truly cares for her tenets, and has gone above and beyond to ensure that my apartment is not only safe, comfortable, and well maintained, but a place I'm happy to call my home! Thank you Kate. You're the best!

PMI formally known as EIP and Charleston new management is very unprofessional and not nice had Several complaints throughout my tenancy that were not addressed in timely manners, some discarded altogether such as the grass being cut. The city even had to post signs around the building for a management to cut the grass and they are charging tenants each month for lawn care this caused a mice infestation in the building I was on the second floor and had them coming in my apartment through the walls. I contacted management and they failed to address the issue