Business Page
Maxfield Property Management
Property Manager
4.2 stars
84 Reviews
Markets served
Lehi, UT
Draper, UT
Sandy, UT
Salt Lake City, UT
Murray, UT
South Jordan, UT
Highland, UT
Alpine, UT
Saratoga Springs, UT
Eagle Mountain, UT
American Fork, UT
Lindon, UT
Pleasant Grove, UT
Bluffdale, UT
Taylorsville, UT
North Salt Lake, UT
Licenses, Designations or Certificates
Certified Property Manager CPM® Master Property Manager MPM® Residential Management Professional RMP® Certified Residential Property Manager CRPM® Licensed in Utah: 5480457-DB00
About us
Maxfield Property Management is the only CRMC® (Certified Residential Management Company) in Utah by the National Association of Residential Property Managers (NARPM.org)
Specialties
Long-term rental: 12+ months
Single-family/Townhouse/Condo
Small multi-family: 2-4 units
Large multi-family: 5-19 units
Other Property Management Services
HOA/Associations
Mid-term rental: 1-12 months
Reviews (84)
4.2 stars
84 Reviews
4.2 stars
84 Reviews
0.0 star
0 Reviews
5.0 stars
2 months ago
Reviewed by
Isaac Evans
Logan and the team have been great to work with, they are quick to respond and eager to answer questions we have. We have worked with them for a little over a year now and are happy to continue.
5.0 stars
2 months ago
Reviewed by
Alex Campbell
Maxfield has been great to work with thus far as an owner! Very responsive, give great details, and makes the experience very hands off!
5.0 stars
6 months ago
Reviewed by
Kathryn Baker
Maxfield property management has taken such good care of me and I’ll never forget how much they have helped me in my time with them! Robert and Kaitlynn have been particularly incredible and they have gone above and beyond to make sure I’m happy and comfortable. If anyone is ever looking for a place or looking for a property management company I will 10/10 recommend them to everyone I know! Thank you for making my first time living on my own a really easy and comfortable process!
1.0 star
a year ago
Reviewed by
Riley Stout
Impossible to get anyone on the phone to talk to. Tried going to a viewing and was there for nearly 2 hours on hold trying to get in. I was hung up on several times and transferred around. They also make you pay to get your pet a profile on some website whether or not you get approved. Don’t waste your time with here
1.0 star
Edited a year ago
Reviewed by
Kay Eighte
This was perhaps the worst rental experience of my career. Derek went out of his way to make things difficult for my young family in so many ways at some point I had a full list. I’m trying to forgive, though it’s healing to share. Maxfield Property Management Company has gone back on its word of absolving the, god bless them, extremely excessive Move-OUT fees sending credit companies barking at my door. Rent began for us at $1295. Derek at Maxfield Property Management continually shortened our renewal leases, jacking up the price $100 or so each time until we were paying $1750 for the same crummy, mold filled-more on that later- house (617S800E SLC). When my husband came down with RSV, that landed him in the hospital for 15 days with pneumonia, Derek promptly refused to handle rent assistance paperwork in a timely, some might say civil, manor. We had assistance and finished our rent in full until the end of our lease.
I’ll never give them another cent and I hope you choose wisely when considering who holds your family’s precious dreams in their hand.
I’d say to someone considering working with these folks as a property manager, would you prefer someone in your house who is feeling under the gun or someone who values their property and it’s well being..?..
Oh yeah, my mattress, upon moving out was tilted torward the wall for a week. In that short time the mattress sprouted white fuzzy mold, as did the wall. We had to throw it away. We’d been sick for months and couldn’t recover from our illnesses to the point it lead my husband to several invasive procedures. Think hard before choosing your landlord or property manager as they are the ones you will be working with closely for several years. Good Luck, we’ve all recovered, hope you seek elsewhere for a property agent.
Specifically:
4/4/2021 Derek threatened me with a $75 fee for not being present for workers he had sent to my house without telling me. Kids and I all had Covid at the time. According to the lease
“INSPECTIONS AND PROPERTY VISITS.
Inspections and Property Visits: Landlord intends to visit the Property on a regular basis to stay informed as to its condition. Tenant agrees to cooperate with this program and agrees to schedule inspections during regular business hours. If Tenant insists on after hours (or a specific day/time) visits (evenings, weekends or holidays) Tenant agrees to pay $50 per event. Tenant may be present for inspections but is not required to be.
5/4/2021 -no notice of workers
Derek threatened us with a “no cause eviction after I asked for 24 hours notice if workers were to be in my home. I had sent strange men away from my door that day because they weren’t expected. He later said he had sent there.
By the way:
Customer Review Fairness Act
It is illegal for a company to use a contract provision that bars or restricts the ability of a person who is a party to that contract to review a company's products, services or conduct. It is illegal to impose a penalty or fee against someone who gives a review.If you are being threatened for your review Maxfield Property Management is subject to financial penalties as well as a federal court order. Please report them to the Federal Trade Commission and the Utah state Attorneys General.
1.0 star
a year ago
Reviewed by
Anna Moliski
Non refundable $500 holding fee. What's a holding fee? Well, it's a small amount of money paid to temporarily secure a product or service, like a rental property, by taking it off the market for a specific period while the buyer or tenant completes necessary checks or finalizes details. Being non refundable means if the buyer backs out the landlord doesn't loose out on potential sales or inquiries while the apartment is off the market.
GREAT, THIS MAKES SENSE.
What DOESNT make sense is when the fee is paid and the potential tenant doesn't hear back from the landlord for days after being told to wait just 24-48 hours. What DOESNT make sense is when the fee is paid and the landlord STILL has the listing up on 3 different websites (don't worry, we have screen shots and time stamps).
So WHY is the deposit not given back to the potential tenant after you failed to provide simple services with it? I mean you didn't lose out on potential customers with the listing still up did you?
If you fail to provide a service with money that was paid, then you are stealing money. Plain and simple.
The only reason why that money would be non-refundable is if the potential tenant backed out last minute and wasted your time. Not you wasting theirs.
5.0 stars
a year ago
Reviewed by
Nate Brown
The entire team at Maxfield has been so helpful and attentive during my moving in process. Derek, Gustavo, and Robert all communicate efficiently and promptly, and are quick to assist with any questions.
Their level of customer service has been remarkably high and I would highly recommend renting with them.
Very much looking forward to being in my new place, and continuing to work with the Maxfield team!
5.0 stars
2 years ago
Reviewed by
Jillian Piotrowski
Maxfield was wonderful assisting me in my process of moving out. They were extremely patient, understanding and assisted in any way they could. I had a few issues with some items during move out and they did everything in their power to help and make the transition easy and stress free. I would recommend them to any and all tenants. They communicate quickly and help ease any stress. 10/10 service.
5.0 stars
2 months ago
Reviewed by
Isaac Evans
Logan and the team have been great to work with, they are quick to respond and eager to answer questions we have. We have worked with them for a little over a year now and are happy to continue.
5.0 stars
2 months ago
Reviewed by
Alex Campbell
Maxfield has been great to work with thus far as an owner! Very responsive, give great details, and makes the experience very hands off!
5.0 stars
6 months ago
Reviewed by
Kathryn Baker
Maxfield property management has taken such good care of me and I’ll never forget how much they have helped me in my time with them! Robert and Kaitlynn have been particularly incredible and they have gone above and beyond to make sure I’m happy and comfortable. If anyone is ever looking for a place or looking for a property management company I will 10/10 recommend them to everyone I know! Thank you for making my first time living on my own a really easy and comfortable process!
1.0 star
a year ago
Reviewed by
Riley Stout
Impossible to get anyone on the phone to talk to. Tried going to a viewing and was there for nearly 2 hours on hold trying to get in. I was hung up on several times and transferred around. They also make you pay to get your pet a profile on some website whether or not you get approved. Don’t waste your time with here
1.0 star
Edited a year ago
Reviewed by
Kay Eighte
This was perhaps the worst rental experience of my career. Derek went out of his way to make things difficult for my young family in so many ways at some point I had a full list. I’m trying to forgive, though it’s healing to share. Maxfield Property Management Company has gone back on its word of absolving the, god bless them, extremely excessive Move-OUT fees sending credit companies barking at my door. Rent began for us at $1295. Derek at Maxfield Property Management continually shortened our renewal leases, jacking up the price $100 or so each time until we were paying $1750 for the same crummy, mold filled-more on that later- house (617S800E SLC). When my husband came down with RSV, that landed him in the hospital for 15 days with pneumonia, Derek promptly refused to handle rent assistance paperwork in a timely, some might say civil, manor. We had assistance and finished our rent in full until the end of our lease.
I’ll never give them another cent and I hope you choose wisely when considering who holds your family’s precious dreams in their hand.
I’d say to someone considering working with these folks as a property manager, would you prefer someone in your house who is feeling under the gun or someone who values their property and it’s well being..?..
Oh yeah, my mattress, upon moving out was tilted torward the wall for a week. In that short time the mattress sprouted white fuzzy mold, as did the wall. We had to throw it away. We’d been sick for months and couldn’t recover from our illnesses to the point it lead my husband to several invasive procedures. Think hard before choosing your landlord or property manager as they are the ones you will be working with closely for several years. Good Luck, we’ve all recovered, hope you seek elsewhere for a property agent.
Specifically:
4/4/2021 Derek threatened me with a $75 fee for not being present for workers he had sent to my house without telling me. Kids and I all had Covid at the time. According to the lease
“INSPECTIONS AND PROPERTY VISITS.
Inspections and Property Visits: Landlord intends to visit the Property on a regular basis to stay informed as to its condition. Tenant agrees to cooperate with this program and agrees to schedule inspections during regular business hours. If Tenant insists on after hours (or a specific day/time) visits (evenings, weekends or holidays) Tenant agrees to pay $50 per event. Tenant may be present for inspections but is not required to be.
5/4/2021 -no notice of workers
Derek threatened us with a “no cause eviction after I asked for 24 hours notice if workers were to be in my home. I had sent strange men away from my door that day because they weren’t expected. He later said he had sent there.
By the way:
Customer Review Fairness Act
It is illegal for a company to use a contract provision that bars or restricts the ability of a person who is a party to that contract to review a company's products, services or conduct. It is illegal to impose a penalty or fee against someone who gives a review.If you are being threatened for your review Maxfield Property Management is subject to financial penalties as well as a federal court order. Please report them to the Federal Trade Commission and the Utah state Attorneys General.
1.0 star
a year ago
Reviewed by
Anna Moliski
Non refundable $500 holding fee. What's a holding fee? Well, it's a small amount of money paid to temporarily secure a product or service, like a rental property, by taking it off the market for a specific period while the buyer or tenant completes necessary checks or finalizes details. Being non refundable means if the buyer backs out the landlord doesn't loose out on potential sales or inquiries while the apartment is off the market.
GREAT, THIS MAKES SENSE.
What DOESNT make sense is when the fee is paid and the potential tenant doesn't hear back from the landlord for days after being told to wait just 24-48 hours. What DOESNT make sense is when the fee is paid and the landlord STILL has the listing up on 3 different websites (don't worry, we have screen shots and time stamps).
So WHY is the deposit not given back to the potential tenant after you failed to provide simple services with it? I mean you didn't lose out on potential customers with the listing still up did you?
If you fail to provide a service with money that was paid, then you are stealing money. Plain and simple.
The only reason why that money would be non-refundable is if the potential tenant backed out last minute and wasted your time. Not you wasting theirs.
5.0 stars
a year ago
Reviewed by
Nate Brown
The entire team at Maxfield has been so helpful and attentive during my moving in process. Derek, Gustavo, and Robert all communicate efficiently and promptly, and are quick to assist with any questions.
Their level of customer service has been remarkably high and I would highly recommend renting with them.
Very much looking forward to being in my new place, and continuing to work with the Maxfield team!
5.0 stars
2 years ago
Reviewed by
Jillian Piotrowski
Maxfield was wonderful assisting me in my process of moving out. They were extremely patient, understanding and assisted in any way they could. I had a few issues with some items during move out and they did everything in their power to help and make the transition easy and stress free. I would recommend them to any and all tenants. They communicate quickly and help ease any stress. 10/10 service.