I have been using Ziprent for my San Francisco rental property for the past three years, and the experience has been excellent. Their professional team is responsive, efficient, and truly cares about both landlords and tenants. Their fast turnaround and smooth leasing process have made property management easy. I highly recommend Ziprent! — Dr. K. L.

Update: The onboarding manager called me and we spoke to the phone. Things seem to be moving a little quicker as of now, so I've changed my rating from 2 to 4. I am writing this review as a landlord trying to rent out my property. While the initial contact from Ziprent was good, if there are any questions (no matter how minor) the only way to contact Ziprent is via email. Response times have generally been 24 hours or more. Not a single one of their phone numbers is taking calls. While some things can wait, I have tenants waiting on a lease and I unable to produce one as I have an addendum to add, and questions out to Ziprent. A 24+ hour response time (for multiple days as there was a back and forth) is unacceptable, especially when these are very simple questions and could have been handled over the phone. Clearly this company has over-extended itself and doesn't have enough staff to do the work they need and has relied too heavily on expecting automation to take care of tasks. If my tenants experience similar problems once they move in, I'll be moving on to another property management company.

ZipRent has made the whole process of renting my beloved condo simple. The staff is easy to get a hold of by text, email, or phone call. Response time is fast within in 1 hour. It was a new experience doing all transactions electronically & never shaking a persons hand as a business gesture. ZipRent recruited tenants and sealed the deal for a 1 year lease on my property. Fingers crossed that l do not need ZipRent for collecting late rent but l know that they provide that service.

I am using Ziprent for the 3rd time for tenant placement service. As a returning customer, I am happy with the service offered, competitive pricing, ease to reach a real person when needed, and prompt response to emails. I have referred Ziprent to a couple of my friends as well who were happy with the services. Overall, it's a great solution if we don't stay close by the property and automate showing and applications.

The process in renting out my property went amazingly fast! I am fully satisfied. I am old fashioned and I want to deal business in person, so I am kind of skeptical when I am not meeting any staff. But, the communication was amazing. I was informed on every step of the process and any questions I had were answered promptly. I am really impressed! I am very confident with Ziprent as my property management that they do deliver in excellence and will highly recommend them to others.

Please see my pictures for examples of less than attractive legal provisions as a tenant. They do not view your property; unless you count Google street view. They do not have a good website. They do not have a good contract/vendor list. They do not have a single repair tech on payroll. They do not have competent customer support and provide the minimum viable product. (First they did rotating shifts of Americans, now it’s offshores those jobs to Internationals, next will be an AI bot when it’s cheaper.) They do not care about your data/security/peace of mind. This combination leaves customers frustrated, confused, adds a language barrier and shows bad faith service. They are a middle man that won’t get out of the way.. landlords don’t want to maintain their homes, Ziprent is uninformed, and a tenant is stuck in a situation without rights. Avoid them at all costs.

Ziprent has managed my property for a few years now and their service is fantastic. All their team members are responsive and work really hard to make my tenants comfortable. Whenever maintenance is needed, they quickly gather quotes and provide a clear list of options, and always provide great results. If you are looking for a good value property manager highly recommend working with this organization.

I am thrilled with Ziprent's service to find a new tenant for my townhouse. Ziprent was recommended to me by another property owner in my community. I used to handle finding renters myself, but I figured that I would see how well Ziprent could do - especially because I had to travel away from the area. Ziprent was able to use their "self serve" process to show the townhouse to a lot of interested parties, and the new tenants have already moved in. The process was fast, cost less than other property management companies, and I got "top dollar". Their high-quality photography and 3D tour helped the property look at its best. I have decided to use Ziprent for the ongoing property management. It's too soon for me to say, but I expect that they'll continue to be responsive, professional and effective.

I have been using Ziprent for my San Francisco rental property for the past three years, and the experience has been excellent. Their professional team is responsive, efficient, and truly cares about both landlords and tenants. Their fast turnaround and smooth leasing process have made property management easy. I highly recommend Ziprent! — Dr. K. L.

Update: The onboarding manager called me and we spoke to the phone. Things seem to be moving a little quicker as of now, so I've changed my rating from 2 to 4. I am writing this review as a landlord trying to rent out my property. While the initial contact from Ziprent was good, if there are any questions (no matter how minor) the only way to contact Ziprent is via email. Response times have generally been 24 hours or more. Not a single one of their phone numbers is taking calls. While some things can wait, I have tenants waiting on a lease and I unable to produce one as I have an addendum to add, and questions out to Ziprent. A 24+ hour response time (for multiple days as there was a back and forth) is unacceptable, especially when these are very simple questions and could have been handled over the phone. Clearly this company has over-extended itself and doesn't have enough staff to do the work they need and has relied too heavily on expecting automation to take care of tasks. If my tenants experience similar problems once they move in, I'll be moving on to another property management company.

ZipRent has made the whole process of renting my beloved condo simple. The staff is easy to get a hold of by text, email, or phone call. Response time is fast within in 1 hour. It was a new experience doing all transactions electronically & never shaking a persons hand as a business gesture. ZipRent recruited tenants and sealed the deal for a 1 year lease on my property. Fingers crossed that l do not need ZipRent for collecting late rent but l know that they provide that service.

I am using Ziprent for the 3rd time for tenant placement service. As a returning customer, I am happy with the service offered, competitive pricing, ease to reach a real person when needed, and prompt response to emails. I have referred Ziprent to a couple of my friends as well who were happy with the services. Overall, it's a great solution if we don't stay close by the property and automate showing and applications.

The process in renting out my property went amazingly fast! I am fully satisfied. I am old fashioned and I want to deal business in person, so I am kind of skeptical when I am not meeting any staff. But, the communication was amazing. I was informed on every step of the process and any questions I had were answered promptly. I am really impressed! I am very confident with Ziprent as my property management that they do deliver in excellence and will highly recommend them to others.

Please see my pictures for examples of less than attractive legal provisions as a tenant. They do not view your property; unless you count Google street view. They do not have a good website. They do not have a good contract/vendor list. They do not have a single repair tech on payroll. They do not have competent customer support and provide the minimum viable product. (First they did rotating shifts of Americans, now it’s offshores those jobs to Internationals, next will be an AI bot when it’s cheaper.) They do not care about your data/security/peace of mind. This combination leaves customers frustrated, confused, adds a language barrier and shows bad faith service. They are a middle man that won’t get out of the way.. landlords don’t want to maintain their homes, Ziprent is uninformed, and a tenant is stuck in a situation without rights. Avoid them at all costs.

Ziprent has managed my property for a few years now and their service is fantastic. All their team members are responsive and work really hard to make my tenants comfortable. Whenever maintenance is needed, they quickly gather quotes and provide a clear list of options, and always provide great results. If you are looking for a good value property manager highly recommend working with this organization.

I am thrilled with Ziprent's service to find a new tenant for my townhouse. Ziprent was recommended to me by another property owner in my community. I used to handle finding renters myself, but I figured that I would see how well Ziprent could do - especially because I had to travel away from the area. Ziprent was able to use their "self serve" process to show the townhouse to a lot of interested parties, and the new tenants have already moved in. The process was fast, cost less than other property management companies, and I got "top dollar". Their high-quality photography and 3D tour helped the property look at its best. I have decided to use Ziprent for the ongoing property management. It's too soon for me to say, but I expect that they'll continue to be responsive, professional and effective.