I hired Real Property Management Pros to handle my property at the beginning of 2021, and by August, I had yet to see a single penny of profit. I was on top of everything they asked of me, even promptly replacing the entire lower-level flooring based on their recommendation. ​Unfortunately, their management proved to be financially draining and deceptive. First, they placed a terrible tenant in my home. Right when the tenant moved in, there was a power issue. I told RPMP it was just a tripped breaker, but because I was busy (which is exactly why I hired a property manager in the first place), I couldn't go flick 1 switch. Instead of doing the logical thing, they used their 'best contractor' to charge the power service entirely. ​To make matters worse, I later discovered their deceptive practices regarding pet fees. RPMP retains 100% of the monthly pet rent and the initial non-refundable pet fees, keeping it all for themselves as 'administrative income' rather than passing it on to the property owner. They justify this by claiming it funds their internal 'Pet Damage Guarantee, though it's obviously to fund their pockets at the tenant's expense, but the lack of upfront communication about this arrangement is completely unfair to tenant because they're paying a lot more than the landlord agreed to, and the landlords don't get any of this monthly rent money. ​Between the poor tenant screening, unnecessary contractor charges, and pocketing the pet rent, this company will cost you money rather than manage it. Look around and choose wisely.

First time using a property management company. Leesa, Lydia, and Lennon did a great job preparing our home for new tenants. Lydia was meticulous with finding repairs, repainting, and replacing kitchen stove top, downdraft vent, and all new bathroom faucets for our home for the new tenants. Leesa found tenants who were patiently waiting and had them move in as soon as the home was ready. Recommend this team of pros to find tenants and make the home ready for rent even if you are stationed overseas!

We used Ashley Finco to purchase our home and I cannot say enough good things about our experience. Ashley was always responsive, understanding, and gave us her honest opinion and advice throughout the entire process. She felt more like family than our realtor and we absolutely love our new home. The best part of working with Ashley was how patient she was in helping us find the right home. She never pushed us into anything and really helped us find the perfect house to make our home. I highly recommend using Ashley Finco if you want to find the perfect place for your family.

I have been trying to get in contact with the applications department about leasing a property for the past week. I have called them several times and left several voicemails to no response. I am leaving this review in hopes that they will reach out to me so I can get my questions answered. Update: A week later and the listing I was interested in is no longer on the website. I am assuming they found another renter for the property I was inquiring about so instead of simply returning my call and telling me, they just never got back to me. This could’ve been a great sales opportunity for them to offer another one of their properties but looks like they lost this one for me. If this is how they treat prospective tenants, then I am not sure I’d want to rely on them to process maintenance requests if I was to end up leasing one of their properties.

Leesa Woodbery and team were phenomenal throughout the onboarding process, patiently and thoroughly answering our questions and helping us achieve our goal with landing a tenant. Her knowledge of the market in Alexandria and ability to relate to our experiences made her the perfect fit—with tons of enthusiasm and some kind personal touches along the way!

Recently I had a small issue with the inside heating unit in my condo. Daniel Mora was excellent. Shortly after putting in the Meld ticket I received a phone call and message from him confirming the data on the ticket. He was very professional, proficient, accurate and swiftly solved the issue. After he and I talked he connected me with the vendor. We had a 3 way conversation and was able to have service the next morning at 8:00am. Daniel also has excellent follow up skills. You should be very proud of him how he carries himself, represents Real Property Management Pros. Again, excellent communications skills, professional and expedient with service and follow thru. Well Done Daniel Mora!!

Arnold as always is awesome. His communication from start to finish is honestly soo refreshing. Thank you for all you do to ensure our needs are met.

Angelica from the Real Property Management Pros has been wonderful with our move-in process into a rental property managed by them. She has been prompt and helpful in her responses. The process was made simpler just by communicating everything in timely manner.

Daniel was proactive and responsive with our issue. He took time to speak on the phone and talk through solutions and then followed up to confirm everything was better afterwards. Great service.

The Im not trying to sound like a Karen but. They did not put any drop paper down, The floor in the pantry is broken, no shelves has been restored. They where going threw my down stairs basement with out asking. Please dont send that crew back over here, it was very uncomfortable and had bad vibes, they where giving me a mean look when I asked about putting drop paper down

I hired Real Property Management Pros to handle my property at the beginning of 2021, and by August, I had yet to see a single penny of profit. I was on top of everything they asked of me, even promptly replacing the entire lower-level flooring based on their recommendation. ​Unfortunately, their management proved to be financially draining and deceptive. First, they placed a terrible tenant in my home. Right when the tenant moved in, there was a power issue. I told RPMP it was just a tripped breaker, but because I was busy (which is exactly why I hired a property manager in the first place), I couldn't go flick 1 switch. Instead of doing the logical thing, they used their 'best contractor' to charge the power service entirely. ​To make matters worse, I later discovered their deceptive practices regarding pet fees. RPMP retains 100% of the monthly pet rent and the initial non-refundable pet fees, keeping it all for themselves as 'administrative income' rather than passing it on to the property owner. They justify this by claiming it funds their internal 'Pet Damage Guarantee, though it's obviously to fund their pockets at the tenant's expense, but the lack of upfront communication about this arrangement is completely unfair to tenant because they're paying a lot more than the landlord agreed to, and the landlords don't get any of this monthly rent money. ​Between the poor tenant screening, unnecessary contractor charges, and pocketing the pet rent, this company will cost you money rather than manage it. Look around and choose wisely.

First time using a property management company. Leesa, Lydia, and Lennon did a great job preparing our home for new tenants. Lydia was meticulous with finding repairs, repainting, and replacing kitchen stove top, downdraft vent, and all new bathroom faucets for our home for the new tenants. Leesa found tenants who were patiently waiting and had them move in as soon as the home was ready. Recommend this team of pros to find tenants and make the home ready for rent even if you are stationed overseas!

We used Ashley Finco to purchase our home and I cannot say enough good things about our experience. Ashley was always responsive, understanding, and gave us her honest opinion and advice throughout the entire process. She felt more like family than our realtor and we absolutely love our new home. The best part of working with Ashley was how patient she was in helping us find the right home. She never pushed us into anything and really helped us find the perfect house to make our home. I highly recommend using Ashley Finco if you want to find the perfect place for your family.

I have been trying to get in contact with the applications department about leasing a property for the past week. I have called them several times and left several voicemails to no response. I am leaving this review in hopes that they will reach out to me so I can get my questions answered. Update: A week later and the listing I was interested in is no longer on the website. I am assuming they found another renter for the property I was inquiring about so instead of simply returning my call and telling me, they just never got back to me. This could’ve been a great sales opportunity for them to offer another one of their properties but looks like they lost this one for me. If this is how they treat prospective tenants, then I am not sure I’d want to rely on them to process maintenance requests if I was to end up leasing one of their properties.

Leesa Woodbery and team were phenomenal throughout the onboarding process, patiently and thoroughly answering our questions and helping us achieve our goal with landing a tenant. Her knowledge of the market in Alexandria and ability to relate to our experiences made her the perfect fit—with tons of enthusiasm and some kind personal touches along the way!

Recently I had a small issue with the inside heating unit in my condo. Daniel Mora was excellent. Shortly after putting in the Meld ticket I received a phone call and message from him confirming the data on the ticket. He was very professional, proficient, accurate and swiftly solved the issue. After he and I talked he connected me with the vendor. We had a 3 way conversation and was able to have service the next morning at 8:00am. Daniel also has excellent follow up skills. You should be very proud of him how he carries himself, represents Real Property Management Pros. Again, excellent communications skills, professional and expedient with service and follow thru. Well Done Daniel Mora!!

Arnold as always is awesome. His communication from start to finish is honestly soo refreshing. Thank you for all you do to ensure our needs are met.

Angelica from the Real Property Management Pros has been wonderful with our move-in process into a rental property managed by them. She has been prompt and helpful in her responses. The process was made simpler just by communicating everything in timely manner.

Daniel was proactive and responsive with our issue. He took time to speak on the phone and talk through solutions and then followed up to confirm everything was better afterwards. Great service.

The Im not trying to sound like a Karen but. They did not put any drop paper down, The floor in the pantry is broken, no shelves has been restored. They where going threw my down stairs basement with out asking. Please dont send that crew back over here, it was very uncomfortable and had bad vibes, they where giving me a mean look when I asked about putting drop paper down