I've been renting from 1836 Properties for some time, and I want to take a moment to express my appreciation for Janil, the Senior Maintenance Coordinator. His prompt and professional assistance in addressing a few repairs for my family made a significant difference. I’m grateful to him and his team for their support.

We had such a great experience working with Mayra Silva, who helped us lease our new home. From start to finish Mayra was professional, responsive, and incredibly helpful. She answered all our questions and went above and beyond make the leasing process smooth and stress free. She promptly answered all our questions, explained the details clearly, and followed up to make sure we were on track. Her communication and desire to help really stood out. You can tell she wants to help clients feel confident and comfortable during the leasing process.

Quick question, Can property management charge tenants $1,000+ for replacing floormat, and repainting every single walls after 1.5 years of living? I'm talkin about the floormat, and walls with no damages, "normal wear & tear" Well well well . Posting pics of "beyond normal wear and tear" lol Also, there was no personal items at all as you guys can see in the pics.

1836 Property Management (aka Austin Property Management Company) —Unprofessional, Non-Transparent, and Full of Hidden Fees 1. ⁠Endless Hidden and Unjustified Fees — it honestly felt like dealing with a scam. Both renters and property owners should stay far away from 1836 Property Management. They charge a $35 monthly “Resident Benefit Package” fee without any clear benefit to tenants, plus an extra $125 “Initial Lease Preparation Service” fee on top of the first month’s rent. Later, they tried to charge me a $75 “returned payment fee,” claiming my bank had “reversed” the payment — yet my bank confirmed that no transaction was ever initiated or reversed. Clearly, their system glitched, but they insisted on billing me anyway. They also added daily $20 late fees even though I had not yet received the keys or moved in. After I challenged it, they removed the daily late fees and acted as if they were doing me a favor. They still refuse to waive the $75 charge or provide any related documentation or proof. If my bank shows no reversal, how can I trust a platform that can simply display “Oops, it is reversed — pay us $75”? 2. Zero Transparency and No Access to Property Owner When I requested that the landlord be notified of this situation, they refused to share any owner contact information. Tenants have no transparency and no way to escalate concerns beyond the management team itself. 3. Disorganized and Broken Application Process Before all this, my agent and I had already confirmed a move-in date of October 26, and I paid the $160 application fee accordingly. Then, 1836 Property suddenly claimed the property was “only held until the 22nd” and refused to honor the agreement. They only changed their stance after my agent stepped in — their response was simply, “Sorry for the misunderstanding.” 4. Frustrating and Dysfunctional Online Platform They require applicants to apply through BoomPay, a third-party system that costs $80 per person. The mobile version’s confirm button is literally blocked by the screen bar — impossible to submit. Impressive UX design. On desktop, I clicked “Continue” dozens of times with no success. After refreshing many times, BoomPay linked to my bank and randomly identified an unrelated transaction as my salary without letting me edit it. The entire process wasted three hours, and I had to send extra emails explaining the platform’s errors. I completely wasted my $160 application fee — I honestly wish I had donated it to charity instead.

I'm so grateful to have the support of the 1836 PURPLE TEAM as my Property Management Team. Forest Kimbell assured me that his Team would provide exceptional service when his team recently became my new management company. I'm so impressed and pleased. I owned 4 homes before becoming a renter. I have expectations of a managment company and 1836 exceeds all. I highly recommend 1836, especially Forest Kimbell, for his professionalism and genuine concern and caring for his clients. I give him 10 stars and a big thanks you. Beverly Fenton

I found a perfect house for rent 9 days ago and I’m already moved in. Thanks to the 1836 team. All facets of this process were handled smoothly. Madison Barnhill was AWESOME. She helped with any set up issues that I encountered cheerfully and calmly which was a big help!

I had such a wonderful experience working with this leasing team! The entire staff was incredibly helpful and made the entire process smooth and stress-free from start to finish. Any time I had a question, they went above and beyond to make sure I was taken care of. I worked specifically with Madison Barnhill, and she was absolutely amazing; so kind, patient, and an excellent communicator. I truly couldn’t have asked for a better experience. Highly recommend!

I had a great experience working with 1836. I reached out to them in late June after seeing so many signs for their rental properties in my neighborhood. They were able to put my home on the leasing market within a week of me moving out and getting the repairs done. The blue team gave me some great advice on the market and were able to find a tenant really quickly within 7 days. I’m so happy I chose 1836 to manage my property.

I've been renting from 1836 Properties for some time, and I want to take a moment to express my appreciation for Janil, the Senior Maintenance Coordinator. His prompt and professional assistance in addressing a few repairs for my family made a significant difference. I’m grateful to him and his team for their support.

We had such a great experience working with Mayra Silva, who helped us lease our new home. From start to finish Mayra was professional, responsive, and incredibly helpful. She answered all our questions and went above and beyond make the leasing process smooth and stress free. She promptly answered all our questions, explained the details clearly, and followed up to make sure we were on track. Her communication and desire to help really stood out. You can tell she wants to help clients feel confident and comfortable during the leasing process.

Quick question, Can property management charge tenants $1,000+ for replacing floormat, and repainting every single walls after 1.5 years of living? I'm talkin about the floormat, and walls with no damages, "normal wear & tear" Well well well . Posting pics of "beyond normal wear and tear" lol Also, there was no personal items at all as you guys can see in the pics.

1836 Property Management (aka Austin Property Management Company) —Unprofessional, Non-Transparent, and Full of Hidden Fees 1. ⁠Endless Hidden and Unjustified Fees — it honestly felt like dealing with a scam. Both renters and property owners should stay far away from 1836 Property Management. They charge a $35 monthly “Resident Benefit Package” fee without any clear benefit to tenants, plus an extra $125 “Initial Lease Preparation Service” fee on top of the first month’s rent. Later, they tried to charge me a $75 “returned payment fee,” claiming my bank had “reversed” the payment — yet my bank confirmed that no transaction was ever initiated or reversed. Clearly, their system glitched, but they insisted on billing me anyway. They also added daily $20 late fees even though I had not yet received the keys or moved in. After I challenged it, they removed the daily late fees and acted as if they were doing me a favor. They still refuse to waive the $75 charge or provide any related documentation or proof. If my bank shows no reversal, how can I trust a platform that can simply display “Oops, it is reversed — pay us $75”? 2. Zero Transparency and No Access to Property Owner When I requested that the landlord be notified of this situation, they refused to share any owner contact information. Tenants have no transparency and no way to escalate concerns beyond the management team itself. 3. Disorganized and Broken Application Process Before all this, my agent and I had already confirmed a move-in date of October 26, and I paid the $160 application fee accordingly. Then, 1836 Property suddenly claimed the property was “only held until the 22nd” and refused to honor the agreement. They only changed their stance after my agent stepped in — their response was simply, “Sorry for the misunderstanding.” 4. Frustrating and Dysfunctional Online Platform They require applicants to apply through BoomPay, a third-party system that costs $80 per person. The mobile version’s confirm button is literally blocked by the screen bar — impossible to submit. Impressive UX design. On desktop, I clicked “Continue” dozens of times with no success. After refreshing many times, BoomPay linked to my bank and randomly identified an unrelated transaction as my salary without letting me edit it. The entire process wasted three hours, and I had to send extra emails explaining the platform’s errors. I completely wasted my $160 application fee — I honestly wish I had donated it to charity instead.

I'm so grateful to have the support of the 1836 PURPLE TEAM as my Property Management Team. Forest Kimbell assured me that his Team would provide exceptional service when his team recently became my new management company. I'm so impressed and pleased. I owned 4 homes before becoming a renter. I have expectations of a managment company and 1836 exceeds all. I highly recommend 1836, especially Forest Kimbell, for his professionalism and genuine concern and caring for his clients. I give him 10 stars and a big thanks you. Beverly Fenton

I found a perfect house for rent 9 days ago and I’m already moved in. Thanks to the 1836 team. All facets of this process were handled smoothly. Madison Barnhill was AWESOME. She helped with any set up issues that I encountered cheerfully and calmly which was a big help!

I had such a wonderful experience working with this leasing team! The entire staff was incredibly helpful and made the entire process smooth and stress-free from start to finish. Any time I had a question, they went above and beyond to make sure I was taken care of. I worked specifically with Madison Barnhill, and she was absolutely amazing; so kind, patient, and an excellent communicator. I truly couldn’t have asked for a better experience. Highly recommend!

I had a great experience working with 1836. I reached out to them in late June after seeing so many signs for their rental properties in my neighborhood. They were able to put my home on the leasing market within a week of me moving out and getting the repairs done. The blue team gave me some great advice on the market and were able to find a tenant really quickly within 7 days. I’m so happy I chose 1836 to manage my property.