I would not recommend Barry Mathis for property management services. While he was able to secure a tenant quickly, there were multiple issues that ultimately outweighed that benefit. I experienced duplicate repair charges and a lack of transparency regarding trust account funds. As a property owner, accurate accounting and proper handling of trust funds are critical, and this standard was not met. Despite repeated attempts to resolve these concerns, I did not receive clear accounting or timely responses. Due to these ongoing issues, I terminated services for cause during our contract and escalated the matter to the Department of Real Estate and small claims court. During this process, I was informed that there were already other trust account-related concerns under review. After transitioning to a new property management company, additional deficiencies were identified in how the lease was written. Based on my experience, I cannot recommend this property management company. Given the emphasis on experience and “peace of mind” in their marketing, my experience did not reflect those claims.

Terrible for tenants. They pick and choose when to communicate and what to respond to. There is pool at my complex and the key they gave me doesn’t work and they never followed up on that. They are supposed to deliver air filters quarterly which they never did. They never gave me a key to the store area on my patio. I had plumbing issues with the toilet and tub overflowing and they took almost 2 weeks to send someone out to fix it. I asked for compensation since I wasn’t living in my place at the time as I couldn’t use the water and no response. I’ve followed up with all of these issues so many times and when they do respond it’s always we’ll follow up soon and then radio silence.

At first, Barry and his team were responsive and communicated well. But things changed after our AC broke down. We went two full days without air conditioning in the middle of summer, while caring for two young children. Eventually, Barry brought a portable AC unit, but by then we had already bought our own. The central AC wasn’t repaired for over a month, even though multiple people came to check it. It felt like more effort was put into squeezing profit from the situation than actually fixing the issue. Another major concern was the complete lack of communication about the property being sold. As tenants, we received no proper notice about the sale or our need to move out. It was incredibly frustrating to feel so left in the dark. On the bright side, we did get our full deposit back—likely because we took good care of the house. But even that came with a strange moment: when I called Barry after moving out, he said, “I don’t have this number in my phonebook,” which felt dismissive considering the circumstances. This was our experience with Barry. We’re glad to have moved on and wish him well, but we hope future tenants have a better experience.

I have had the pleasure of working with Barry Mathis at Expert property management for many years, and I couldn't be more satisfied with the service and attention to detail they've provided. Over the years, they've consistently gone above and beyond to ensure that everything runs smoothly. Whether it’s handling maintenance requests or addressing any concerns promptly, their quick response time and dedication to keeping things in top shape have made all the difference. Barry and team have been able to rent out my property in a quick turn around of few weeks and his team is diligent . I truly value our ongoing relationship and would highly recommend their services to anyone looking for reliable, efficient, and professional property management. Thank you for all your hard work and continued support!

Been amazing experience as we were really concerned with our rental being in a new community and we thought it might sit for a while … and then Barry was amazing and delivered much quicker then we anticipated. He is extremely knowledgeable and helpful and guided us every step of the way. Would highly recommend his services. Will definitely refer more clients to Barry.

Working with Barry has been great. After having a good experience myself working with Barry through a complex property management issue, I referred him to a buddy of mine looking for property management services. Barry was quick, professional and a breeze to work with. Not to mention, Barry’s $500 referral bonus was the easiest $500 I ever made.

In January of 2024 I renewed my lease with expert property management for a 14 month term. In late June my fiancee and I stumbled on an opportunity to relocate to a new place together. I had never broken a lease agreement before and was very concerned about the repercussions. When I gave my formal notice to Barry to move out on September 1st he was very understanding of my situation. Barry listed my apartment immediately. I was also given the opportunity to work with the agents at expert property to show my apartment to prospective tenants during my remaining tenancy. Walking into this situation I was incredibly worried that I would be held accountable for the remaining term of my 6 month lease, if the apartment wasn't rented out. Thanks to Barry and the expert property management teams resourcefulness and hard work my apartment was rented out to a new tenant very promptly. I can't thank Barry enough he was able to turn a situation that could have been a nightmare into a smooth transition. Unlike most of the property management companies that I have experienced Barry has the tenants best interest at heart.

Barry and his team were fantastic to work with. My wife and I did not think there was a chance we could get into a decent house in today's market. Not only did we get into a great house, we got it at a great price because of Barry's understanding of the housing climate. We were able to secure our house for 50k under the asking price by listing to his advice. We never thought this was a possibility. The house we purchased needed some work done on it ie; new kitchen, floors, paint, wall taken down etc. Barry has continued to help us even after the purchase of our home. He has shown up and lended his expertise on how to lay out our new kitchen, even taking the time to draw up plans for us himself. Barry has recommended contractors that he knows are reputable and fairly priced. He has even taken his time to schedule workers to come to our home himself. Barry offered to meet us at the location that he sources his kitchen cabinets and counter tops from to ensure that we got the best price and were treated fairly. He has gone above and beyond to help my family and I far beyond what was expected or required of him. I would never have thought a real estate agent would have extended this level of follow-up care. I could not recommend Barry and his team more.

I would not recommend Barry Mathis for property management services. While he was able to secure a tenant quickly, there were multiple issues that ultimately outweighed that benefit. I experienced duplicate repair charges and a lack of transparency regarding trust account funds. As a property owner, accurate accounting and proper handling of trust funds are critical, and this standard was not met. Despite repeated attempts to resolve these concerns, I did not receive clear accounting or timely responses. Due to these ongoing issues, I terminated services for cause during our contract and escalated the matter to the Department of Real Estate and small claims court. During this process, I was informed that there were already other trust account-related concerns under review. After transitioning to a new property management company, additional deficiencies were identified in how the lease was written. Based on my experience, I cannot recommend this property management company. Given the emphasis on experience and “peace of mind” in their marketing, my experience did not reflect those claims.

Terrible for tenants. They pick and choose when to communicate and what to respond to. There is pool at my complex and the key they gave me doesn’t work and they never followed up on that. They are supposed to deliver air filters quarterly which they never did. They never gave me a key to the store area on my patio. I had plumbing issues with the toilet and tub overflowing and they took almost 2 weeks to send someone out to fix it. I asked for compensation since I wasn’t living in my place at the time as I couldn’t use the water and no response. I’ve followed up with all of these issues so many times and when they do respond it’s always we’ll follow up soon and then radio silence.

At first, Barry and his team were responsive and communicated well. But things changed after our AC broke down. We went two full days without air conditioning in the middle of summer, while caring for two young children. Eventually, Barry brought a portable AC unit, but by then we had already bought our own. The central AC wasn’t repaired for over a month, even though multiple people came to check it. It felt like more effort was put into squeezing profit from the situation than actually fixing the issue. Another major concern was the complete lack of communication about the property being sold. As tenants, we received no proper notice about the sale or our need to move out. It was incredibly frustrating to feel so left in the dark. On the bright side, we did get our full deposit back—likely because we took good care of the house. But even that came with a strange moment: when I called Barry after moving out, he said, “I don’t have this number in my phonebook,” which felt dismissive considering the circumstances. This was our experience with Barry. We’re glad to have moved on and wish him well, but we hope future tenants have a better experience.

I have had the pleasure of working with Barry Mathis at Expert property management for many years, and I couldn't be more satisfied with the service and attention to detail they've provided. Over the years, they've consistently gone above and beyond to ensure that everything runs smoothly. Whether it’s handling maintenance requests or addressing any concerns promptly, their quick response time and dedication to keeping things in top shape have made all the difference. Barry and team have been able to rent out my property in a quick turn around of few weeks and his team is diligent . I truly value our ongoing relationship and would highly recommend their services to anyone looking for reliable, efficient, and professional property management. Thank you for all your hard work and continued support!

Been amazing experience as we were really concerned with our rental being in a new community and we thought it might sit for a while … and then Barry was amazing and delivered much quicker then we anticipated. He is extremely knowledgeable and helpful and guided us every step of the way. Would highly recommend his services. Will definitely refer more clients to Barry.

Working with Barry has been great. After having a good experience myself working with Barry through a complex property management issue, I referred him to a buddy of mine looking for property management services. Barry was quick, professional and a breeze to work with. Not to mention, Barry’s $500 referral bonus was the easiest $500 I ever made.

In January of 2024 I renewed my lease with expert property management for a 14 month term. In late June my fiancee and I stumbled on an opportunity to relocate to a new place together. I had never broken a lease agreement before and was very concerned about the repercussions. When I gave my formal notice to Barry to move out on September 1st he was very understanding of my situation. Barry listed my apartment immediately. I was also given the opportunity to work with the agents at expert property to show my apartment to prospective tenants during my remaining tenancy. Walking into this situation I was incredibly worried that I would be held accountable for the remaining term of my 6 month lease, if the apartment wasn't rented out. Thanks to Barry and the expert property management teams resourcefulness and hard work my apartment was rented out to a new tenant very promptly. I can't thank Barry enough he was able to turn a situation that could have been a nightmare into a smooth transition. Unlike most of the property management companies that I have experienced Barry has the tenants best interest at heart.

Barry and his team were fantastic to work with. My wife and I did not think there was a chance we could get into a decent house in today's market. Not only did we get into a great house, we got it at a great price because of Barry's understanding of the housing climate. We were able to secure our house for 50k under the asking price by listing to his advice. We never thought this was a possibility. The house we purchased needed some work done on it ie; new kitchen, floors, paint, wall taken down etc. Barry has continued to help us even after the purchase of our home. He has shown up and lended his expertise on how to lay out our new kitchen, even taking the time to draw up plans for us himself. Barry has recommended contractors that he knows are reputable and fairly priced. He has even taken his time to schedule workers to come to our home himself. Barry offered to meet us at the location that he sources his kitchen cabinets and counter tops from to ensure that we got the best price and were treated fairly. He has gone above and beyond to help my family and I far beyond what was expected or required of him. I would never have thought a real estate agent would have extended this level of follow-up care. I could not recommend Barry and his team more.