THANK YOU BRAD! maintenance I do appreciate you for doing your best to schedule the vendors to come repair things quick and in a hurry! I really really needed water removed from the basement floor of the home I'm renting after a vendor left the floor wet and refused to clean. He came out after hours was super professional and attentive to detail! This isn't my first interaction with Brad as he did our annual inspection as well and was such a pleasure to interact with! He left our place cleaner than it was before the water issue and for that I'm super grateful. I take a lot of pride in caring for this house and I feel he does the same when it comes to the work he does. He was on time, super pleasant and up beat and to me that matters! He seemed to truly enjoy his job and it showed tonight! Shout out to Brad the super hero of this Friday night doing the job others refused to do! Whoot whoot! Gold star! Raise ? Extra vacation day? Something haha! You are appreciated and I'm super grateful thanks United for coming though!

We rented a home for five years for the first time and United Properties helped us every step of the way. They are professional, experienced, knowledgeable, responsive and kind people. They think of everything you need to successfully rent your home. We can't say enough about the positive experience we received. We highly recommend!

We love our little rental house, and United Properties of West Michigan is always on top of any maintenance request. Thank you for providing a great place to live!

The communication with the leasing agent (Alyssa) is smooth, and she is very responsive. As a property owner, I am happy to work with this team.

I deleted my last review and decided to make a new one … 6 yrs of renting from this place … started out great but as yrs gone on, seemed like all they care about is money and having poor service …. They rather shut your payment portal off and make it a huge inconvenience to having to stop everything and go to the store to make a payment that I can easily make on my online portal … not to mention the fact that if the 1st is on a Monday and a person gets paid on a Friday, they shouldn’t be getting no late payment notification in the middle of the week… 2026/27 will be my last yr renting from this property.. I’ll warn everyone to never rent from united properties

Needed an overhead light in my living room it was a covered fixture when we moved in. Had someone check to see if it was live and requested and overhead. We needed more light and lamps weren't cutting it. We'll im just so happy with the result. Got a new ceiling fan light. Works great looks good. Exceeded my expectations. A most excellent job once again United Properties of West Michigan

I’ve been working with Tim Vandentoorn and his management company, United Properties of West Michigan, for about ten years now and have been extremely satisfied with the results. I can’t say enough good things about them. Over this time, Tim was able to find and recommend to me 28 investment properties, including mostly single family Grand Rapids homes, that turned out to be of great value both in terms of rental income and capital appreciation. The portfolio has generated exceptional revenue that allowed Tim to both systematically improve the properties and to provide me with an excellent income. Over this time, the value of my properties increased by around 3-4X without requiring any further capital investment from me. Tim absolutely knows what works for the investor in Grand Rapids and West Michigan. Tim and United Properties handle everything and make it extremely easy for the investor. This includes the property recommendations, the finding of sellers and then buyers, the negotiating with them, the management of the properties, and the improving of the properties. Tim and United Properties took care of all the work that so dramatically boosted the value of each property. They will manage every single detail of the rentals for you so that investment is pain-free and incredibly profitable. If you’re looking for a property management company that delivers results and takes care of you like family, this is the one. I very highly recommend Tim Vandentoorn and United Properties of West Michigan to anyone looking to invest in West Michigan real estate. Five stars all the way!

I moved into 710 McRenyolds Ave #2 last year. I was 5 months pregnant at the time and was hoping to find a safe, up to code living situation for myself and my newborn that was born in the winter. Moving in was AWFUL. I had bought a washer-dryer stackable unit because there were hookups. The layout of the house made it IMPOSSIBLE to get it up the stairs! I couldn’t even fit a box spring up the stairs for my full sized bed. The neighborhood is NOT SAFE. Homeless people EVERYWHERE messing with your trash and throwing shot glasses everywhere. Upon move in, after about a week or so of staying in the unit, I developed numerous bites on my body. It turned out to be BED BUGS in the unit that had already been in the unit prior to my move in. United addressed the situation however they did not compensate me for the hotel I had to live in with my two dogs for over a week or any of the furniture or laundry fees and instead took $50 off my rent for a few months and offered to not increase my rent if I renewed for the next year EARLY. The power also kept going out frequently, water leaked and when I reported it I was charged because they “couldn’t find a problem”. There was also a gas leak in the lower unit and when I had asked about it i was told that it wasn’t a concern for me (it was an upper lower unit to an older house and they made a meld stating that they were going to fix the problem at my unit so that’s why i asked). The front office lady acted like i was stupid from the moment i had interest in my unit to when i turned in my keys and asked about the protocol for getting my security deposit back. She wouldn’t even let me give her my email in person after driving 2 hours to return the key because I wasn’t aloud to mail them, but told me I had to email it. would not recommend this property or property management company to anyone who wants to keep their sanity (and skin clean).

If you are a landlord in West Michigan, specifically, Grand, Rapids Muskegon, or even Kalamazoo I would not recommend using this company’s services. As you can see from the photo’s you can expect that this is a sample of how they will do upkeep your property or investment. I did call to inform them and they told me I needed to cut down and maintain all of their overgrown weeds, grass and trees. I ended up, just leaving a complaint with the city to have them take care of it but your investment deserves better. *For the owner who requested me to take photos here you go.

Owner review. Was with them for two years. They walked into the wrong units on multiple occasions without notice. Unnerving for tenants in heritage hill. They emailed me that there had been a fire in one of my units, when in fact there had not been. Then to top it off they did the worst paint job I have ever seen. Getting paint on natural wood trim and in multiple rooms there was three different colors on the walls! Quite sure a 10 year old could have done a better job. My mind was completely blown that they actually listed it in such condition! Needless to say, I’ve taken management back into my own hands, since they only worsened an incredible property in a nice neighborhood.

THANK YOU BRAD! maintenance I do appreciate you for doing your best to schedule the vendors to come repair things quick and in a hurry! I really really needed water removed from the basement floor of the home I'm renting after a vendor left the floor wet and refused to clean. He came out after hours was super professional and attentive to detail! This isn't my first interaction with Brad as he did our annual inspection as well and was such a pleasure to interact with! He left our place cleaner than it was before the water issue and for that I'm super grateful. I take a lot of pride in caring for this house and I feel he does the same when it comes to the work he does. He was on time, super pleasant and up beat and to me that matters! He seemed to truly enjoy his job and it showed tonight! Shout out to Brad the super hero of this Friday night doing the job others refused to do! Whoot whoot! Gold star! Raise ? Extra vacation day? Something haha! You are appreciated and I'm super grateful thanks United for coming though!

We rented a home for five years for the first time and United Properties helped us every step of the way. They are professional, experienced, knowledgeable, responsive and kind people. They think of everything you need to successfully rent your home. We can't say enough about the positive experience we received. We highly recommend!

We love our little rental house, and United Properties of West Michigan is always on top of any maintenance request. Thank you for providing a great place to live!

The communication with the leasing agent (Alyssa) is smooth, and she is very responsive. As a property owner, I am happy to work with this team.

I deleted my last review and decided to make a new one … 6 yrs of renting from this place … started out great but as yrs gone on, seemed like all they care about is money and having poor service …. They rather shut your payment portal off and make it a huge inconvenience to having to stop everything and go to the store to make a payment that I can easily make on my online portal … not to mention the fact that if the 1st is on a Monday and a person gets paid on a Friday, they shouldn’t be getting no late payment notification in the middle of the week… 2026/27 will be my last yr renting from this property.. I’ll warn everyone to never rent from united properties

Needed an overhead light in my living room it was a covered fixture when we moved in. Had someone check to see if it was live and requested and overhead. We needed more light and lamps weren't cutting it. We'll im just so happy with the result. Got a new ceiling fan light. Works great looks good. Exceeded my expectations. A most excellent job once again United Properties of West Michigan

I’ve been working with Tim Vandentoorn and his management company, United Properties of West Michigan, for about ten years now and have been extremely satisfied with the results. I can’t say enough good things about them. Over this time, Tim was able to find and recommend to me 28 investment properties, including mostly single family Grand Rapids homes, that turned out to be of great value both in terms of rental income and capital appreciation. The portfolio has generated exceptional revenue that allowed Tim to both systematically improve the properties and to provide me with an excellent income. Over this time, the value of my properties increased by around 3-4X without requiring any further capital investment from me. Tim absolutely knows what works for the investor in Grand Rapids and West Michigan. Tim and United Properties handle everything and make it extremely easy for the investor. This includes the property recommendations, the finding of sellers and then buyers, the negotiating with them, the management of the properties, and the improving of the properties. Tim and United Properties took care of all the work that so dramatically boosted the value of each property. They will manage every single detail of the rentals for you so that investment is pain-free and incredibly profitable. If you’re looking for a property management company that delivers results and takes care of you like family, this is the one. I very highly recommend Tim Vandentoorn and United Properties of West Michigan to anyone looking to invest in West Michigan real estate. Five stars all the way!

I moved into 710 McRenyolds Ave #2 last year. I was 5 months pregnant at the time and was hoping to find a safe, up to code living situation for myself and my newborn that was born in the winter. Moving in was AWFUL. I had bought a washer-dryer stackable unit because there were hookups. The layout of the house made it IMPOSSIBLE to get it up the stairs! I couldn’t even fit a box spring up the stairs for my full sized bed. The neighborhood is NOT SAFE. Homeless people EVERYWHERE messing with your trash and throwing shot glasses everywhere. Upon move in, after about a week or so of staying in the unit, I developed numerous bites on my body. It turned out to be BED BUGS in the unit that had already been in the unit prior to my move in. United addressed the situation however they did not compensate me for the hotel I had to live in with my two dogs for over a week or any of the furniture or laundry fees and instead took $50 off my rent for a few months and offered to not increase my rent if I renewed for the next year EARLY. The power also kept going out frequently, water leaked and when I reported it I was charged because they “couldn’t find a problem”. There was also a gas leak in the lower unit and when I had asked about it i was told that it wasn’t a concern for me (it was an upper lower unit to an older house and they made a meld stating that they were going to fix the problem at my unit so that’s why i asked). The front office lady acted like i was stupid from the moment i had interest in my unit to when i turned in my keys and asked about the protocol for getting my security deposit back. She wouldn’t even let me give her my email in person after driving 2 hours to return the key because I wasn’t aloud to mail them, but told me I had to email it. would not recommend this property or property management company to anyone who wants to keep their sanity (and skin clean).

If you are a landlord in West Michigan, specifically, Grand, Rapids Muskegon, or even Kalamazoo I would not recommend using this company’s services. As you can see from the photo’s you can expect that this is a sample of how they will do upkeep your property or investment. I did call to inform them and they told me I needed to cut down and maintain all of their overgrown weeds, grass and trees. I ended up, just leaving a complaint with the city to have them take care of it but your investment deserves better. *For the owner who requested me to take photos here you go.

Owner review. Was with them for two years. They walked into the wrong units on multiple occasions without notice. Unnerving for tenants in heritage hill. They emailed me that there had been a fire in one of my units, when in fact there had not been. Then to top it off they did the worst paint job I have ever seen. Getting paint on natural wood trim and in multiple rooms there was three different colors on the walls! Quite sure a 10 year old could have done a better job. My mind was completely blown that they actually listed it in such condition! Needless to say, I’ve taken management back into my own hands, since they only worsened an incredible property in a nice neighborhood.