Business Page
United Properties of W Michigan
Property Manager
4.4 stars
753 Reviews
Markets served
Grand Rapids, MI
Kentwood, MI
Wyoming, MI
Rockford, MI
Comstock Park, MI
Walker, MI
Allendale, MI
Jenison, MI
Hudsonville, MI
Grandville, MI
Sparta, MI
Lansing, MI
Muskegon, MI
Holland, MI
Grand Haven, MI
Licenses, Designations or Certificates
National Association of Residential Property Managers (NARPM) - Member Rental Property Owners Association, Grand Rapids - Member
About us
United Properties is a Full-Service Property Manager that provides renovation services, turnover services, eviction coordination and representation, financial reporting, in-house maintenance, and in-house leasing. UPM's structure allows for a 'Hands-Free' experience for owners/investors allowing them to be as involved as they choose. The top 2 strengths of UPM is the Transparent Communication and the Comprehensive Maintenance. UPM also provides Placement Only services (Marketing, Screening, Lease generation), if an owner chooses to manage on their own.
Specialties
HUD/Section 8
Single-family/Townhouse/Condo
Small multi-family: 2-4 units
Large multi-family: 5-19 units
Large multi-family: 20-49 units
Large multi-family: 50-99 units
Long-term rental: 12+ months
Single-family/Townhouse/Condo
Small multi-family: 2-4 units
Large multi-family: 5-19 units
Large multi-family: 20-49 units
Large multi-family: 50-99 units
Other Property Management Services
Student Housing
Reviews (753)
4.4 stars
753 Reviews
4.4 stars
753 Reviews
0.0 star
0 Reviews
1.0 star
a week ago
Reviewed by
percy lago
HORRIBLE HORRIBLE PLACE DO NOT RENT FROM THEM. These people are scam artists and know exactly how to swindle people out of their money and hold them off from getting anywhere. I have been providing ample amount of prof and verification just to keep getting new requirements. They scam you out of your application fee and never approve you no matter what proofs you submit. They even want you to link your bank info so they know how much is in your account and where your money goes. All they want is your money and they are NOT here to help anyone but to themselves. Keep your money and try elsewhere.
5.0 stars
a week ago
Reviewed by
Amber Titus
I rented for 2 years and it was great. Any issue was promptly handled. Paulina, Heron, and everyone at UPM have been excellent with communication and professionalism.
5.0 stars
a week ago
Reviewed by
Falon McCormick
We rented from United for about a year and a half, and though the beginning was a little rocky, as I felt at the time there was a lack of care and communication, when we transferred to a different unit, David, Tim, and Paulina all did an amazing job at ensuring we felt seen and taken care of! Maintance was handled promptly and they paid for our hotel when we needed alternate housing due to needing a new furnace. Since then we have had to transfer our lease again due to moving to another town, and with that, Paulina has been prompt and compassionate when it came to finding someone to be approved for our lease take over. I can't speak on behalf of everyone else's experience, but for us, even though things were rocky at the beginning, we have come to be very happy with our experience with United and would rent from them again.
5.0 stars
2 months ago
Reviewed by
Jill Gibson
Utilized Uniteds services to manage our properties for decades! Very helpful and responsive! Kept costs down and rental income amazing for us also! Handles the legal issues well and recovered money owed. Fantastic team!
5.0 stars
2 months ago
Reviewed by
Kristin Marie
Renting from United Properties has been a great experience and a breath of fresh air! They are on top of managing any issues that may arise, but they also rent very well-kept properties so you can trust where you’re living is solid. I just renewed my lease and will continue to do so as long as it’s made to be such an easy choice- which it definitely is! Thanks!
5.0 stars
4 months ago
Reviewed by
Shannon
My husband and I have been renting with United Properties for several years now and have been nothing but impressed! Our floor was deteriorating and maintenance came promptly and got to work quickly fixing the entire kitchen floor, not just patching the damaged areas. They were polite, efficient, and knowledgeable! THANK YOU United Properties for taking such good care of us!
1.0 star
5 months ago
Reviewed by
Casey jones
Hope you don’t need any big repairs. It will be two months to repair a sewage gas leak In the home. Lack of contact and it seems like they genuinely don’t care. Find a different contractors if work cannot be competed in a timely manner. It’s not rocket science. Horrible experience from move in till now. Would not recommend.
1.0 star
a year ago
Reviewed by
Kristen Harrigan
I moved into 710 McRenyolds Ave #2 last year. I was 5 months pregnant at the time and was hoping to find a safe, up to code living situation for myself and my newborn that was born in the winter.
Moving in was AWFUL. I had bought a washer-dryer stackable unit because there were hookups. The layout of the house made it IMPOSSIBLE to get it up the stairs! I couldn’t even fit a box spring up the stairs for my full sized bed.
The neighborhood is NOT SAFE. Homeless people EVERYWHERE messing with your trash and throwing shot glasses everywhere.
Upon move in, after about a week or so of staying in the unit, I developed numerous bites on my body. It turned out to be BED BUGS in the unit that had already been in the unit prior to my move in. United addressed the situation however they did not compensate me for the hotel I had to live in with my two dogs for over a week or any of the furniture or laundry fees and instead took $50 off my rent for a few months and offered to not increase my rent if I renewed for the next year EARLY.
The power also kept going out frequently, water leaked and when I reported it I was charged because they “couldn’t find a problem”.
There was also a gas leak in the lower unit and when I had asked about it i was told that it wasn’t a concern for me (it was an upper lower unit to an older house and they made a meld stating that they were going to fix the problem at my unit so that’s why i asked).
The front office lady acted like i was stupid from the moment i had interest in my unit to when i turned in my keys and asked about the protocol for getting my security deposit back. She wouldn’t even let me give her my email in person after driving 2 hours to return the key because I wasn’t aloud to mail them, but told me I had to email it.
would not recommend this property or property management company to anyone who wants to keep their sanity (and skin clean).
1.0 star
a week ago
Reviewed by
percy lago
HORRIBLE HORRIBLE PLACE DO NOT RENT FROM THEM. These people are scam artists and know exactly how to swindle people out of their money and hold them off from getting anywhere. I have been providing ample amount of prof and verification just to keep getting new requirements. They scam you out of your application fee and never approve you no matter what proofs you submit. They even want you to link your bank info so they know how much is in your account and where your money goes. All they want is your money and they are NOT here to help anyone but to themselves. Keep your money and try elsewhere.
5.0 stars
a week ago
Reviewed by
Amber Titus
I rented for 2 years and it was great. Any issue was promptly handled. Paulina, Heron, and everyone at UPM have been excellent with communication and professionalism.
5.0 stars
a week ago
Reviewed by
Falon McCormick
We rented from United for about a year and a half, and though the beginning was a little rocky, as I felt at the time there was a lack of care and communication, when we transferred to a different unit, David, Tim, and Paulina all did an amazing job at ensuring we felt seen and taken care of! Maintance was handled promptly and they paid for our hotel when we needed alternate housing due to needing a new furnace. Since then we have had to transfer our lease again due to moving to another town, and with that, Paulina has been prompt and compassionate when it came to finding someone to be approved for our lease take over. I can't speak on behalf of everyone else's experience, but for us, even though things were rocky at the beginning, we have come to be very happy with our experience with United and would rent from them again.
5.0 stars
2 months ago
Reviewed by
Jill Gibson
Utilized Uniteds services to manage our properties for decades! Very helpful and responsive! Kept costs down and rental income amazing for us also! Handles the legal issues well and recovered money owed. Fantastic team!
5.0 stars
2 months ago
Reviewed by
Kristin Marie
Renting from United Properties has been a great experience and a breath of fresh air! They are on top of managing any issues that may arise, but they also rent very well-kept properties so you can trust where you’re living is solid. I just renewed my lease and will continue to do so as long as it’s made to be such an easy choice- which it definitely is! Thanks!
5.0 stars
4 months ago
Reviewed by
Shannon
My husband and I have been renting with United Properties for several years now and have been nothing but impressed! Our floor was deteriorating and maintenance came promptly and got to work quickly fixing the entire kitchen floor, not just patching the damaged areas. They were polite, efficient, and knowledgeable! THANK YOU United Properties for taking such good care of us!
1.0 star
5 months ago
Reviewed by
Casey jones
Hope you don’t need any big repairs. It will be two months to repair a sewage gas leak In the home. Lack of contact and it seems like they genuinely don’t care. Find a different contractors if work cannot be competed in a timely manner. It’s not rocket science. Horrible experience from move in till now. Would not recommend.
1.0 star
a year ago
Reviewed by
Kristen Harrigan
I moved into 710 McRenyolds Ave #2 last year. I was 5 months pregnant at the time and was hoping to find a safe, up to code living situation for myself and my newborn that was born in the winter.
Moving in was AWFUL. I had bought a washer-dryer stackable unit because there were hookups. The layout of the house made it IMPOSSIBLE to get it up the stairs! I couldn’t even fit a box spring up the stairs for my full sized bed.
The neighborhood is NOT SAFE. Homeless people EVERYWHERE messing with your trash and throwing shot glasses everywhere.
Upon move in, after about a week or so of staying in the unit, I developed numerous bites on my body. It turned out to be BED BUGS in the unit that had already been in the unit prior to my move in. United addressed the situation however they did not compensate me for the hotel I had to live in with my two dogs for over a week or any of the furniture or laundry fees and instead took $50 off my rent for a few months and offered to not increase my rent if I renewed for the next year EARLY.
The power also kept going out frequently, water leaked and when I reported it I was charged because they “couldn’t find a problem”.
There was also a gas leak in the lower unit and when I had asked about it i was told that it wasn’t a concern for me (it was an upper lower unit to an older house and they made a meld stating that they were going to fix the problem at my unit so that’s why i asked).
The front office lady acted like i was stupid from the moment i had interest in my unit to when i turned in my keys and asked about the protocol for getting my security deposit back. She wouldn’t even let me give her my email in person after driving 2 hours to return the key because I wasn’t aloud to mail them, but told me I had to email it.
would not recommend this property or property management company to anyone who wants to keep their sanity (and skin clean).