I cant speak for everyone else but my experience has been good. I have had a really great experience with Rentmax Property Management. Andrew Garcia is awesome. I can call him about anything even if it is not part of his job and he always helps me out. Tricia Leigh the property manager is also fantastic. She answers every question I have and makes me feel taken care of. There was one issue but it got resolved. I would definitely recommend Rentmax if you need someone good to manage your property. They found me a great rentor who respects the property. Andrew and Tricia are the best!

I had the pleasure of working with Cailey, and she made the entire process so easy and stress-free. She took the time to explain everything clearly, answered all my questions, and truly went above and beyond. I really appreciated her professionalism and support throughout—highly recommend! Thank you, Cailey!

My experience with rentmax is great, the property manager Dinna is extremely kind and understanding she explained everything good and helped me as a first time renter. I love that she helped me understand everything they did and what to do when I need help or to get in contact with her definitely made the process super easy and less stressful for me.

Age/gender: twenty-three (23); male Originally from: New Mexico (NM), USA. —————————————- Application Process: Initially applied in April 2026 and was accepted that same month - for a May 2026 move-in. The application process was fine, nothing too complex; however, I did need to send reminder check-in email’s to receive my corrected lease (pet fee excluded). Move-In: Received a call (around the last day of April) from Property Manager explaining the home still needed to be cleaned on May 1st and that maintenance was still waiting on owner approval to complete pre-move fixes. Company was understanding of letting us still move-in May 1st with us working around the requirements, but not much notice for individuals moving in from out-of-state. Lots of confusion (non-existent garage mentioned, knowledgable of community pool we got keys to but no knowledge of its location, incorrect information of accessing mailbox, etc.). Some informational delays (i.e., the mail box access) seem to be because of the property owner and not property company but they didn’t notice the owner didn’t provide what was needed until we reached out stating their directions didn’t work after repeated tries. The property manager consistently asked if we’d left our reviews yet (~3/4 times) when we reached out for clarification, maintenance help, etc. during our first month, which was without one functioning kitchen sink (broken upon move-in) that was looked at by maintenance on 05/12/26, but not repaired by maintenance until 05/28/26 and no A/C after 05/19/26 that is still not fixed at the time of the review. We understand that maintenance orders can take time and reviews are important, but we don’t receive notices of parts being ordered, when we were waiting on owner approval versus waiting on parts, estimated time of parts arrival/owner approval, notice of when maintenance and/or outside companies would arrive to fix the issues (that was typically told day of), etc. unless we reach out to them first, which can cause unnecessary frustration as we felt in the dark at times and not knowing if the problems were being attended to. Overall: Property management has great personalities and are nice to work with (in fact Deana’s been the kindest and most professional property manager I’ve ever had), but the company needs to be more communicative when it comes to maintenance orders and organized about information. At times it felt like managements priority was on receiving reviews rather than assisting with the ongoing maintenance issues or clarifying correct information quickly, which added small frustration to the already complex out-of-state move, but made it clear they wanted honest/real reviews and understood us taking our time to leave them with everything going on. Seems like a great company compared to all apartment complex’s/small landlords I’ve worked through in New Mexico, and I’m excited to continue working with them through my lease! I will update/add to my review upon move-out to review the overall experience (which won’t be anytime soon as I do enjoy my new home, but wanted to leave a fully honest review as requested based on my experience)!

Ms. Deana has been absolutely amazing from start to finish. She is beyond kind, warm, friendly, inspiring, and incredibly encouraging. From the moment I viewed the property, she confidently told me the unit would be mine and she was right! I toured on a Friday, applied the same day, and by Monday I was approved. The entire process was seamless and stress-free thanks to her professionalism and dedication. She truly knows her job and does it exceptionally well. I’ve never had such a smooth and positive experience with a property management office before. I am genuinely grateful and feel so blessed to have worked with her. This company is incredibly lucky to have someone like Ms. Deana on their team. She deserves all the recognition, respect, and honestly… a raise! Thank you for making this new chapter in my life so special.

I cant speak for everyone else but my experience has been good. I have had a really great experience with Rentmax Property Management. Andrew Garcia is awesome. I can call him about anything even if it is not part of his job and he always helps me out. Tricia Leigh the property manager is also fantastic. She answers every question I have and makes me feel taken care of. There was one issue but it got resolved. I would definitely recommend Rentmax if you need someone good to manage your property. They found me a great rentor who respects the property. Andrew and Tricia are the best!

I had the pleasure of working with Cailey, and she made the entire process so easy and stress-free. She took the time to explain everything clearly, answered all my questions, and truly went above and beyond. I really appreciated her professionalism and support throughout—highly recommend! Thank you, Cailey!

My experience with rentmax is great, the property manager Dinna is extremely kind and understanding she explained everything good and helped me as a first time renter. I love that she helped me understand everything they did and what to do when I need help or to get in contact with her definitely made the process super easy and less stressful for me.

Age/gender: twenty-three (23); male Originally from: New Mexico (NM), USA. —————————————- Application Process: Initially applied in April 2026 and was accepted that same month - for a May 2026 move-in. The application process was fine, nothing too complex; however, I did need to send reminder check-in email’s to receive my corrected lease (pet fee excluded). Move-In: Received a call (around the last day of April) from Property Manager explaining the home still needed to be cleaned on May 1st and that maintenance was still waiting on owner approval to complete pre-move fixes. Company was understanding of letting us still move-in May 1st with us working around the requirements, but not much notice for individuals moving in from out-of-state. Lots of confusion (non-existent garage mentioned, knowledgable of community pool we got keys to but no knowledge of its location, incorrect information of accessing mailbox, etc.). Some informational delays (i.e., the mail box access) seem to be because of the property owner and not property company but they didn’t notice the owner didn’t provide what was needed until we reached out stating their directions didn’t work after repeated tries. The property manager consistently asked if we’d left our reviews yet (~3/4 times) when we reached out for clarification, maintenance help, etc. during our first month, which was without one functioning kitchen sink (broken upon move-in) that was looked at by maintenance on 05/12/26, but not repaired by maintenance until 05/28/26 and no A/C after 05/19/26 that is still not fixed at the time of the review. We understand that maintenance orders can take time and reviews are important, but we don’t receive notices of parts being ordered, when we were waiting on owner approval versus waiting on parts, estimated time of parts arrival/owner approval, notice of when maintenance and/or outside companies would arrive to fix the issues (that was typically told day of), etc. unless we reach out to them first, which can cause unnecessary frustration as we felt in the dark at times and not knowing if the problems were being attended to. Overall: Property management has great personalities and are nice to work with (in fact Deana’s been the kindest and most professional property manager I’ve ever had), but the company needs to be more communicative when it comes to maintenance orders and organized about information. At times it felt like managements priority was on receiving reviews rather than assisting with the ongoing maintenance issues or clarifying correct information quickly, which added small frustration to the already complex out-of-state move, but made it clear they wanted honest/real reviews and understood us taking our time to leave them with everything going on. Seems like a great company compared to all apartment complex’s/small landlords I’ve worked through in New Mexico, and I’m excited to continue working with them through my lease! I will update/add to my review upon move-out to review the overall experience (which won’t be anytime soon as I do enjoy my new home, but wanted to leave a fully honest review as requested based on my experience)!

Ms. Deana has been absolutely amazing from start to finish. She is beyond kind, warm, friendly, inspiring, and incredibly encouraging. From the moment I viewed the property, she confidently told me the unit would be mine and she was right! I toured on a Friday, applied the same day, and by Monday I was approved. The entire process was seamless and stress-free thanks to her professionalism and dedication. She truly knows her job and does it exceptionally well. I’ve never had such a smooth and positive experience with a property management office before. I am genuinely grateful and feel so blessed to have worked with her. This company is incredibly lucky to have someone like Ms. Deana on their team. She deserves all the recognition, respect, and honestly… a raise! Thank you for making this new chapter in my life so special.