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Business Page


business profile image

MasterKey Property Management

Property Manager
4.7 stars
306 Reviews

Markets served


Raleigh, NC
Cary, NC
Apex, NC
Morrisville, NC
Holly Springs, NC
Fuquay-Varina, NC
Wake Forest, NC
Durham, NC
Chapel Hill, NC
Pittsboro, NC
Cleveland, NC
Clayton, NC
Garner, NC
Knightdale, NC
Wendell, NC
Zebulon, NC
Youngsville, NC
Angier, NC
New Hill, NC
Rolesville, NC

Licenses, Designations or Certificates


North Carolina Real Estate Broker License # 292593
Member - NARPM

More ways to connect


About us


MasterKey Property Management strives to become the premier property management company in the Raleigh / Durham area. We provide full end-to-end residential property management for single-family homes, condos, townhomes, and apartments throughout the region. We also manage small commercial properties. By treating every property like our own, we’re able to maximize growth and revenue and build a positive reputation. As a locally owned and operated company, we communicate with our clients and customers every step of the way and are always available to help.

Specialties


Commercial

Offices
Retail
Mixed Use

Long-term rental: 12+ months

Single-family/Townhouse/Condo
Small multi-family: 2-4 units
Large multi-family: 5-19 units
Large multi-family: 20-49 units

Reviews (306)


4.7 stars
306 Reviews
4.7 stars
306 Reviews
0.0 star
0 Reviews

reviewer image
5.0 stars
|
2 weeks ago
Reviewed by William McNamara
Renting out a property was uncharted territory for me. It was excellent working with Ligia; she helped make the process seamless and efficient. Highly recommend MasterKey to all!
reviewer image
5.0 stars
|
Edited 4 weeks ago
Reviewed by Jessica Wilcox
Marcos was absolutely wonderful with his communication and response. Thank you so much for what you did and getting us our delivery! Ligia has been absolutely wonderful from day one of us getting approved. She has been so helpful in all of our steps and answers all of our questions and concerns in a timely manner! Thank you so much! Jessica and Ronnie
reviewer image
5.0 stars
|
a month ago
Reviewed by Morgan
I am thankful for Ligia’s prompt attention and kindness as my lease transferred from my previous property management company to MasterKey. Additionally, she ensured I was able to move out smoothly by accommodating my needs! Moving is very hard but Ligia was incredibly helpful in the process.
reviewer image
5.0 stars
|
a month ago
Reviewed by Shana Norwood
I just moved into one of Masterkey homes and the garbage disposal was stuck. Pete with Maintenance contacted me after I submitted an online request for repair. He made sure to fit me in before the Thanksgiving holiday. Awesome service, thanks!
reviewer image
5.0 stars
|
a month ago
Reviewed by Dillon Green
Master key has been great to work with, quick turn around and very responsive. So far the entire experience has been much appreciated! Ligia has been our poc and has been super helpful and knowledgeable about all requests we've made. Would highly recommend to anyone who has reservations about renting property!
reviewer image
5.0 stars
|
a month ago
Reviewed by Raul Reyes
Rita from Master key property management along with Leslie and her staff have done an excellent job in managing my property and addressing all of my issues and concerns. I highly recommend them. Great experience!
reviewer image
5.0 stars
|
2 months ago
Reviewed by Kyle Rutter
Working with Robert and Pete at MasterKey Property Management has been a fantastic experience. It’s clear they genuinely care about both the properties they manage and the tenants who call them home. Their communication is consistent, their follow-through is dependable, and they approach every situation with integrity and professionalism. It’s rare to find a team so invested in doing things the right way, they truly set the standard for property management excellence.
reviewer image
5.0 stars
|
3 months ago
Reviewed by Lou M
I can’t say enough good things about Pete! Every time he comes by for a repair, he goes above and beyond to make sure everything is taken care of. He has a warm, pleasant demeanor that instantly puts you at ease, and he’s always professional, respectful, and thorough. No matter the task, he gets the job done right the first time — and often spots and fixes little issues we didn’t even notice. It’s rare to find someone this reliable and genuinely kind. An all-around great guy and someone we trust completely with any home maintenance or repair needs. Highly recommend!
reviewer image
5.0 stars
|
2 weeks ago
Reviewed by William McNamara
Renting out a property was uncharted territory for me. It was excellent working with Ligia; she helped make the process seamless and efficient. Highly recommend MasterKey to all!
reviewer image
5.0 stars
|
Edited 4 weeks ago
Reviewed by Jessica Wilcox
Marcos was absolutely wonderful with his communication and response. Thank you so much for what you did and getting us our delivery! Ligia has been absolutely wonderful from day one of us getting approved. She has been so helpful in all of our steps and answers all of our questions and concerns in a timely manner! Thank you so much! Jessica and Ronnie
reviewer image
5.0 stars
|
a month ago
Reviewed by Morgan
I am thankful for Ligia’s prompt attention and kindness as my lease transferred from my previous property management company to MasterKey. Additionally, she ensured I was able to move out smoothly by accommodating my needs! Moving is very hard but Ligia was incredibly helpful in the process.
reviewer image
5.0 stars
|
a month ago
Reviewed by Shana Norwood
I just moved into one of Masterkey homes and the garbage disposal was stuck. Pete with Maintenance contacted me after I submitted an online request for repair. He made sure to fit me in before the Thanksgiving holiday. Awesome service, thanks!
reviewer image
5.0 stars
|
a month ago
Reviewed by Dillon Green
Master key has been great to work with, quick turn around and very responsive. So far the entire experience has been much appreciated! Ligia has been our poc and has been super helpful and knowledgeable about all requests we've made. Would highly recommend to anyone who has reservations about renting property!
reviewer image
5.0 stars
|
a month ago
Reviewed by Raul Reyes
Rita from Master key property management along with Leslie and her staff have done an excellent job in managing my property and addressing all of my issues and concerns. I highly recommend them. Great experience!
reviewer image
5.0 stars
|
2 months ago
Reviewed by Kyle Rutter
Working with Robert and Pete at MasterKey Property Management has been a fantastic experience. It’s clear they genuinely care about both the properties they manage and the tenants who call them home. Their communication is consistent, their follow-through is dependable, and they approach every situation with integrity and professionalism. It’s rare to find a team so invested in doing things the right way, they truly set the standard for property management excellence.
reviewer image
5.0 stars
|
3 months ago
Reviewed by Lou M
I can’t say enough good things about Pete! Every time he comes by for a repair, he goes above and beyond to make sure everything is taken care of. He has a warm, pleasant demeanor that instantly puts you at ease, and he’s always professional, respectful, and thorough. No matter the task, he gets the job done right the first time — and often spots and fixes little issues we didn’t even notice. It’s rare to find someone this reliable and genuinely kind. An all-around great guy and someone we trust completely with any home maintenance or repair needs. Highly recommend!

Our Team


Robert Dell'Osso