I was already a tenant at this property for more than a year before RAW Property Management took over. My experience changed significantly after the management transition, particularly regarding additional charges, communication, and maintenance. My monthly rent is $685.50. RAW’s ledger shows a $14.50 administrative fee added in July and a $50 three-day-notice service fee. In August, their ledger shows an ACH payment of $685.50 on August 4, along with a separate transaction that was later reversed for NSF. A $50 NSF charge was then added on August 6. September is one of my biggest concerns. RAW’s ledger shows that I paid $735.50 on September 1, which was $50 more than my $685.50 monthly rent. My bank records show RAW withdrew the $735.50 on September 2. RAW’s ledger then shows a $50 late fee added on September 6. I disputed these charges in writing and requested the contractual basis for them. After realizing one email address was a no-reply address, I sent the dispute again to an address I had previously used to communicate with RAW. I did not receive a substantive written response addressing the individual disputed charges. On September 17, however, management contacted me regarding renter’s insurance. Maintenance has also been an issue. I submitted two requests regarding a cockroach infestation and received no response or treatment. Approximately 30 days later, I submitted another request stating that I would contact the health department if the infestation was not addressed. Approximately six hours later, I received a call arranging extermination. Treatment helped for a week or two, but I am still finding baby cockroaches. The two earlier unanswered maintenance requests are also no longer visible in my maintenance history. I did not delete them, and I am not claiming to know why they disappeared. I have retained my lease, RAW’s ledger, bank records, emails, maintenance information, and photographs supporting the events described above. I am not making accusations about anyone’s motives or making legal conclusions. These are the facts of my experience with RAW Property Management, and they are why I am leaving a one-star review.

Don’t work with you. Will do anything to kick you out. Don’t work with you @ all. Horrible management. Do not rent if they’re managing the property. Beware

RAW was wonderful to work with throughout the 3 years I lived at my rental home. Maintenance requests were always handled quickly, and the technicians were not only thorough with repairs but also respectful and kind every time they came out. The office staff made everything easy. They were friendly, flexible, and consistently great to work with. My house truly felt like a home thanks to how well they cared for the property and supported me as a tenant. I would absolutely recommend RAW to anyone looking for a rental property.

RAW is great. They really do what they promise and never embrace any negative. Very optimistic and uplifting attitude. Thanks John for your priceless advice and “every man gets a fair shake” moral, that is so refreshing and rare in this day and age. You don’t judge books by their covers and I respect that so much. Your references also helped me greatly! You take a man’s ability to feed his family very seriously and I will be forever grateful! Thanks RAW and John!

We just moved to Cincinnati and have been so pleased with RAW. They are excellent communicators and swiftly took care of the minor maintenance issue we had. When we have had questions, they have been prompt to respond. We will definitely be extending our lease and will be sure to recommend RAW to any friends and family looking to rent in the area!

I was already a tenant at this property for more than a year before RAW Property Management took over. My experience changed significantly after the management transition, particularly regarding additional charges, communication, and maintenance. My monthly rent is $685.50. RAW’s ledger shows a $14.50 administrative fee added in July and a $50 three-day-notice service fee. In August, their ledger shows an ACH payment of $685.50 on August 4, along with a separate transaction that was later reversed for NSF. A $50 NSF charge was then added on August 6. September is one of my biggest concerns. RAW’s ledger shows that I paid $735.50 on September 1, which was $50 more than my $685.50 monthly rent. My bank records show RAW withdrew the $735.50 on September 2. RAW’s ledger then shows a $50 late fee added on September 6. I disputed these charges in writing and requested the contractual basis for them. After realizing one email address was a no-reply address, I sent the dispute again to an address I had previously used to communicate with RAW. I did not receive a substantive written response addressing the individual disputed charges. On September 17, however, management contacted me regarding renter’s insurance. Maintenance has also been an issue. I submitted two requests regarding a cockroach infestation and received no response or treatment. Approximately 30 days later, I submitted another request stating that I would contact the health department if the infestation was not addressed. Approximately six hours later, I received a call arranging extermination. Treatment helped for a week or two, but I am still finding baby cockroaches. The two earlier unanswered maintenance requests are also no longer visible in my maintenance history. I did not delete them, and I am not claiming to know why they disappeared. I have retained my lease, RAW’s ledger, bank records, emails, maintenance information, and photographs supporting the events described above. I am not making accusations about anyone’s motives or making legal conclusions. These are the facts of my experience with RAW Property Management, and they are why I am leaving a one-star review.

Don’t work with you. Will do anything to kick you out. Don’t work with you @ all. Horrible management. Do not rent if they’re managing the property. Beware

RAW was wonderful to work with throughout the 3 years I lived at my rental home. Maintenance requests were always handled quickly, and the technicians were not only thorough with repairs but also respectful and kind every time they came out. The office staff made everything easy. They were friendly, flexible, and consistently great to work with. My house truly felt like a home thanks to how well they cared for the property and supported me as a tenant. I would absolutely recommend RAW to anyone looking for a rental property.

RAW is great. They really do what they promise and never embrace any negative. Very optimistic and uplifting attitude. Thanks John for your priceless advice and “every man gets a fair shake” moral, that is so refreshing and rare in this day and age. You don’t judge books by their covers and I respect that so much. Your references also helped me greatly! You take a man’s ability to feed his family very seriously and I will be forever grateful! Thanks RAW and John!

We just moved to Cincinnati and have been so pleased with RAW. They are excellent communicators and swiftly took care of the minor maintenance issue we had. When we have had questions, they have been prompt to respond. We will definitely be extending our lease and will be sure to recommend RAW to any friends and family looking to rent in the area!