I recently toured this rental property and had a great experience from start to finish. From the moment I inquired about the listing, the leasing company maintained open communication and responded promptly to my questions. The instructions for scheduling and accessing the tour were clear, detailed, and easy to follow. The property was well-presented, and the entire process felt organized. Based on my interaction so far, I would highly recommend PMI Richmond leasing company to anyone looking for a smooth and stress-free rental experience.

Beautiful and clean area. Wonderful townhome that was easy access for tour as well as clean. Very spacious.

Jade with PMI is fantastic! Our AC went out, just weeks after moving in & Jade was diligent in making sure we had someone to check on us before the weekend began. She is quick & responsive & was a joy to work with. We appreciate you Jade!

Your security deposit will sure be manipulated without efficient reasoning. Dont waste your time thoroughly cleaning, they will charge you either way. Likely from a none LLC supported cleaning company they claim to be hiring for "professional cleaning". I see several other comments mentioning this, as the company claims this is in their lease and its not. As a reputable company, why wouldnt you just revamp your lease to make this communication more clear for tenants? This expresses a genuine disregard for all the tenants who have been affected by this fee. I also had the office manager tell me "dont bother fighting the cleaning fee, many have argued it, but they never beat it". I was also docked for maintenance charges that were noted on the initial walk thru report. Additionally, I spent 4 days in the middle of the summer without AC and they claimed to have not received the emergency ticket I placed for the maintenance department. Its a very reputable company on the surface, but underneath, l surely experienced unethical practices, dishonest fees and dismissive customer service regarding the claims presented. This company lacks values and decent character.

Brenda Penn was wonderful to work with during our home leasing process. She was extremely courteous, kind, and very helpful every step of the way. Brenda took the time to answer our questions and made sure everything went smoothly for us. Her professionalism and friendly attitude made the experience much easier and less stressful. We truly appreciate all of her assistance and would highly recommend her to anyone looking to lease a home.

We have had a good experience with PMI RICHMOND, they have been accommodating in reaching out to the owner of the rental property when there is a issue. Jade and Jash were very helpful in keeping us up to date on when repairs will be done.

We needed a home to live in after our home caught fire. We were in the rental home when PMI richmond/ Maria took over the leasing of the property. Maria worked with us almost flawlessly. Any issues, she immediately contacted homeowners and had response same day. Refridgerator went bad...tested next day, replaced day after. When we needed more time on lease, Maria/PMI spoke with homeowners and worked with us. Then, when IceStorm2026 hit richmond, PMI again extended our lease allowing us to get back in our home. Pictures of our home to show what we went through, having a temporary home was the only relaxation we had for almost a year. Thank you Maria/PMI-richmond.

I have experience with several property management companies, and PMI is BY FAR the most responsive, fast, and reliable. You know exactly who you are talking to and they are very clear in who handles what. Any time I have contacted them I have heard back promptly, sometimes within minutes, but never more than a few hours. HIGHLY RECOMMEND! :)

I recently toured this rental property and had a great experience from start to finish. From the moment I inquired about the listing, the leasing company maintained open communication and responded promptly to my questions. The instructions for scheduling and accessing the tour were clear, detailed, and easy to follow. The property was well-presented, and the entire process felt organized. Based on my interaction so far, I would highly recommend PMI Richmond leasing company to anyone looking for a smooth and stress-free rental experience.

Beautiful and clean area. Wonderful townhome that was easy access for tour as well as clean. Very spacious.

Jade with PMI is fantastic! Our AC went out, just weeks after moving in & Jade was diligent in making sure we had someone to check on us before the weekend began. She is quick & responsive & was a joy to work with. We appreciate you Jade!

Your security deposit will sure be manipulated without efficient reasoning. Dont waste your time thoroughly cleaning, they will charge you either way. Likely from a none LLC supported cleaning company they claim to be hiring for "professional cleaning". I see several other comments mentioning this, as the company claims this is in their lease and its not. As a reputable company, why wouldnt you just revamp your lease to make this communication more clear for tenants? This expresses a genuine disregard for all the tenants who have been affected by this fee. I also had the office manager tell me "dont bother fighting the cleaning fee, many have argued it, but they never beat it". I was also docked for maintenance charges that were noted on the initial walk thru report. Additionally, I spent 4 days in the middle of the summer without AC and they claimed to have not received the emergency ticket I placed for the maintenance department. Its a very reputable company on the surface, but underneath, l surely experienced unethical practices, dishonest fees and dismissive customer service regarding the claims presented. This company lacks values and decent character.

Brenda Penn was wonderful to work with during our home leasing process. She was extremely courteous, kind, and very helpful every step of the way. Brenda took the time to answer our questions and made sure everything went smoothly for us. Her professionalism and friendly attitude made the experience much easier and less stressful. We truly appreciate all of her assistance and would highly recommend her to anyone looking to lease a home.

We have had a good experience with PMI RICHMOND, they have been accommodating in reaching out to the owner of the rental property when there is a issue. Jade and Jash were very helpful in keeping us up to date on when repairs will be done.

We needed a home to live in after our home caught fire. We were in the rental home when PMI richmond/ Maria took over the leasing of the property. Maria worked with us almost flawlessly. Any issues, she immediately contacted homeowners and had response same day. Refridgerator went bad...tested next day, replaced day after. When we needed more time on lease, Maria/PMI spoke with homeowners and worked with us. Then, when IceStorm2026 hit richmond, PMI again extended our lease allowing us to get back in our home. Pictures of our home to show what we went through, having a temporary home was the only relaxation we had for almost a year. Thank you Maria/PMI-richmond.

I have experience with several property management companies, and PMI is BY FAR the most responsive, fast, and reliable. You know exactly who you are talking to and they are very clear in who handles what. Any time I have contacted them I have heard back promptly, sometimes within minutes, but never more than a few hours. HIGHLY RECOMMEND! :)