Business Page
PMI Richmond
Property Manager
4.3 stars
244 Reviews
Markets served
Midlothian, VA
Richmond, VA
Short Pump, VA
Hanover, VA
Mechanicsville, VA
Glen Allen, VA
Chesterfield, VA
Chester, VA
Goochland, VA
Hopewell, VA
Colonial Heights, VA
Varina, VA
Henrico, VA
Scott Addition, VA
Licenses, Designations or Certificates
Licensed Real Estate Broker/Agent - Commonwealth of Virginia: 226031929
About us
At PMI Richmond, we specialize in residential property management services. We are investors ourselves, so we are in tune with the market and understand how to cater to our clientele. We have systems in place to help our investors monitor their portfolio as well as providing regular updates and finacial reports. I have lived in Richmond for a long time and feel we have a good pulse on the area and enjoy partnering up with investors to maintain and or grow their portfolio.
Specialties
Long-term rental: 12+ months
Single-family/Townhouse/Condo
Small multi-family: 2-4 units
Large multi-family: 5-19 units
Reviews (244)
4.3 stars
244 Reviews
4.3 stars
244 Reviews
0.0 star
0 Reviews
5.0 stars
3 weeks ago
Reviewed by
Shirah Jaaber
Brenda Penn was wonderful to work with during our home leasing process. She was extremely courteous, kind, and very helpful every step of the way. Brenda took the time to answer our questions and made sure everything went smoothly for us. Her professionalism and friendly attitude made the experience much easier and less stressful. We truly appreciate all of her assistance and would highly recommend her to anyone looking to lease a home.
5.0 stars
a month ago
Reviewed by
Crystal Small
I recently had an issue with my heating system. Ann with Maintenance worked hard to make sure that unit was fixed and that I received accommodations. She always follows up and never left me wondering what was going on. Thank you for your outstanding service Ann.
5.0 stars
a month ago
Reviewed by
Eddie Roget
I wanted to leave this review to share my sincere appreciation to you and your team for your help with the purchase and management of my first rental property.
The portal you use is convenient and intuitive, and your team's communication is prompt and consistent without being overbearing. You have made this venture as predictable as one might hope when entering into a new world of investing.
5.0 stars
a month ago
Reviewed by
Chris Brown
I would like to take a moment to thank PMI Richmond for their services in helping us with our rental property. It's been a wonderful experience and was great working with Brenda. She was very professional and amazing in answering all the questions I had, and it was many.
If you are looking for a rental home, I highly recommend PMI Richmond. Shout-out Brenda!
5.0 stars
a month ago
Reviewed by
Peter A George
We needed a home to live in after our home caught fire. We were in the rental home when PMI richmond/ Maria took over the leasing of the property. Maria worked with us almost flawlessly. Any issues, she immediately contacted homeowners and had response same day. Refridgerator went bad...tested next day, replaced day after. When we needed more time on lease, Maria/PMI spoke with homeowners and worked with us. Then, when IceStorm2026 hit richmond, PMI again extended our lease allowing us to get back in our home. Pictures of our home to show what we went through, having a temporary home was the only relaxation we had for almost a year. Thank you Maria/PMI-richmond.
5.0 stars
2 months ago
Reviewed by
Claire Ramasamy
I have experience with several property management companies, and PMI is BY FAR the most responsive, fast, and reliable. You know exactly who you are talking to and they are very clear in who handles what. Any time I have contacted them I have heard back promptly, sometimes within minutes, but never more than a few hours. HIGHLY RECOMMEND! :)
5.0 stars
3 months ago
Reviewed by
Cory McCollum
Dave and the entire PMI team are some of the best in Richmond. From the moment I inquired about renting a property, his team was professional, friendly, and attentive. They guided me through the entire process, ensuring I understood every step.
The communication was prompt, and they were always available to answer my questions. The property itself was well-maintained and exceeded my expectations. I truly felt valued as a tenant, and the team's dedication to providing excellent service made my renting experience seamless.
I highly recommend PMI to anyone looking for a reliable and efficient property management company here in Richmond.
5.0 stars
4 months ago
Reviewed by
Savitha Yadav
I wanted to take a moment to share my recent experience with a PMI team member, Jade, Quinto, and express my sincere appreciation for the outstanding customer service she provided.
From the moment our interaction began, Jade was professional and patient. . She took the time to fully understand my issue, communicated clearly throughout the process, and went above and beyond to ensure the problem was resolved quickly and effectively.
Her commitment to providing exceptional service truly stood out. It’s not often that one encounters such dedication.
Thank you PMI for having such a capable and customer-focused person on your team. Jade is an asset to your organization, and I truly appreciate her .
5.0 stars
3 weeks ago
Reviewed by
Shirah Jaaber
Brenda Penn was wonderful to work with during our home leasing process. She was extremely courteous, kind, and very helpful every step of the way. Brenda took the time to answer our questions and made sure everything went smoothly for us. Her professionalism and friendly attitude made the experience much easier and less stressful. We truly appreciate all of her assistance and would highly recommend her to anyone looking to lease a home.
5.0 stars
a month ago
Reviewed by
Crystal Small
I recently had an issue with my heating system. Ann with Maintenance worked hard to make sure that unit was fixed and that I received accommodations. She always follows up and never left me wondering what was going on. Thank you for your outstanding service Ann.
5.0 stars
a month ago
Reviewed by
Eddie Roget
I wanted to leave this review to share my sincere appreciation to you and your team for your help with the purchase and management of my first rental property.
The portal you use is convenient and intuitive, and your team's communication is prompt and consistent without being overbearing. You have made this venture as predictable as one might hope when entering into a new world of investing.
5.0 stars
a month ago
Reviewed by
Chris Brown
I would like to take a moment to thank PMI Richmond for their services in helping us with our rental property. It's been a wonderful experience and was great working with Brenda. She was very professional and amazing in answering all the questions I had, and it was many.
If you are looking for a rental home, I highly recommend PMI Richmond. Shout-out Brenda!
5.0 stars
a month ago
Reviewed by
Peter A George
We needed a home to live in after our home caught fire. We were in the rental home when PMI richmond/ Maria took over the leasing of the property. Maria worked with us almost flawlessly. Any issues, she immediately contacted homeowners and had response same day. Refridgerator went bad...tested next day, replaced day after. When we needed more time on lease, Maria/PMI spoke with homeowners and worked with us. Then, when IceStorm2026 hit richmond, PMI again extended our lease allowing us to get back in our home. Pictures of our home to show what we went through, having a temporary home was the only relaxation we had for almost a year. Thank you Maria/PMI-richmond.
5.0 stars
2 months ago
Reviewed by
Claire Ramasamy
I have experience with several property management companies, and PMI is BY FAR the most responsive, fast, and reliable. You know exactly who you are talking to and they are very clear in who handles what. Any time I have contacted them I have heard back promptly, sometimes within minutes, but never more than a few hours. HIGHLY RECOMMEND! :)
5.0 stars
3 months ago
Reviewed by
Cory McCollum
Dave and the entire PMI team are some of the best in Richmond. From the moment I inquired about renting a property, his team was professional, friendly, and attentive. They guided me through the entire process, ensuring I understood every step.
The communication was prompt, and they were always available to answer my questions. The property itself was well-maintained and exceeded my expectations. I truly felt valued as a tenant, and the team's dedication to providing excellent service made my renting experience seamless.
I highly recommend PMI to anyone looking for a reliable and efficient property management company here in Richmond.
5.0 stars
4 months ago
Reviewed by
Savitha Yadav
I wanted to take a moment to share my recent experience with a PMI team member, Jade, Quinto, and express my sincere appreciation for the outstanding customer service she provided.
From the moment our interaction began, Jade was professional and patient. . She took the time to fully understand my issue, communicated clearly throughout the process, and went above and beyond to ensure the problem was resolved quickly and effectively.
Her commitment to providing exceptional service truly stood out. It’s not often that one encounters such dedication.
Thank you PMI for having such a capable and customer-focused person on your team. Jade is an asset to your organization, and I truly appreciate her .
