Text Messaging Automation for Landlords

Text Messaging Automation for Landlords

Member since 2020 · 12 posts · 2 votes

Does anyone have any recommendations for an online service (preferably free) to help automate some of the communication with prospective tenants?  Some use cases would be:

1) Set up a showing.  Not an official schedule as I prefer to double book showings to make my time more efficient.  Just the basic message you send when prospective tenants reach out after viewing the listing.  Would also be helpful to remind current tenants of an upcoming showing.  

2) Move in and move out instructions. Being able to provide a cleaning checklist attachment would be great.

3) Reminder to transfer utilities into your name before moving in.

4) Welcome message asking if everything is satisfactory with the apartment upon moving in? Does anything need repair?

5) Rent is due on the 1st proactive reminder.

6) Provide the contact information of their neighbors.

7) Send group text messages to all tenants at a building.  Asking a question or providing an update of maintenance men on property the day of.  

I am looking to find ways to automate my process with current and prospective tenants for my small 12 units (across 5 properties).  Any advice would be greatly appreciated!

0Reply
52 views

3 Replies

Jump to latestLatest
  • Specialist · Riverside, CA · Member since 2015 · 6k+ posts · 3k+ votes
    6y

    @Brad Babiak a lot of that functionality can be achieved with copy paste and recurring or non-recurring Google calendar invites.

  • Member since 2019 · 1k+ posts · 1k+ votes
    6y

    @Brad Babiak

    I use Gsuite for my email provider. All of what you have described gets scheduled the day they sign the lease. The first one arrives before they’re done drinking their coffee. In addition to sending scheduled emails, i schedule email to text. This is also a free service (google it). So they get each of the above in two formats. Why more people don’t use email to text I have no idea. For viewing appointments, because I do not have their cell provider yet for email to text I use Square appointments app 1 hr prior for text and 2 hr prior for email. If they don’t respond confirming attendance my on site staff member doesn’t even attend. No text confirmation, no attendance. That’s the rule. Completely free. All of it. And you save your template reminder emails for each to cut & paste so it takes maybe 5-10 minutes to schedule 1 year worth of reminders.

  • Member since 2020 · 12 posts · 2 votes
    6y

    This is great info!  Thank you so much!!

Join the conversationCreate a free account to reply, vote on answers and follow this thread.