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Building Rapport with Prospective Tenants in a Digital World

Thursday, September 26

The youngest segment of renters grew up in the world of cell phones, texting and social media - pretty much instant communication. Kindergartners are navigating the digital highway on smartphones and tablets almost as efficiently as the nerd police in the electronic section of popular big box sto...


Property Management Mistakes, Part V: Collecting Rent & Evictions

Wednesday, December 03

There's not a landlord that's been in business for long that hasn't had a tenant fail to pay on time or at all. When it happens, the speed and consistency of the landlord’s response will statistically dictate their success. State laws vary, but there are really only two types of actions a landlor...


Tenants Who Smoke May Be Burning Through Your Money

Sunday, June 22

Ceilings, baseboards, lungs — it seems everything smoke gets into needs replacing, and usually at great expense. When you have tenants who smoke heavily, you have a unit that’s going to need a special kind of deep-cleaning when that tenant leaves. You may need to clean or replace not just th...


Bed Bugs: How to Know, What to Do

Sunday, June 15

Hitting them with a shoe just doesn’t seem to get the message across. Everybody seems to have an understanding that beg bugs are a problem in apartments and hotels and other high-density places…but everyone is pretty much wrong on that regard. Bed bugs don’t particularly care where they sett...


Recycling: Should You Be Doing It On Your Properties?

Sunday, June 08

‘A recycling program for tenants’ does not mean bringing your old tenants back to rent again. According to the EPA, some 75% of all solid waste could be recycled, but less than half that actually is. As Americans focus more and more on ‘greening’ their lives, recycling is turning into someth...


Do You Have a Senior-Oriented Property?

Sunday, June 01

Know yourself, and know your target tenant, and you will survive a thousand rentals. While it’s true that seniors are more likely to own than rent at present, that trend may be changing. Estimates are that there will be some 2.2 million more senior renters by the end of the decade as the Bab...