Water usage and visual inspections during repairs support the tenants claim of just themselves and their own children. 

You know the build process and your plans so well that you can explain the plans over the phone without visuals to subs who need guidance from the field.

Everything looks good online or on paper so you need to visually see where your parking your money imho

This of course depends on whether or not the fire escape needs to be covered and whether the visual impact of the fire escape on the side of the building needs to be considered.

@Henry Lazerow has pulled some visually accurate comps with similar rent rolls.Figure out how to pull out the most amount of cash to throw into the next deal.HELOC: My lender has a 95% LTV HELOC at prime +1 with a 5 year draw period and 10 year repayment period.Cash out refiOnce the appraisal comes back and hopefully with more research I can figure out the most optimal next steps.

If you know what you need done, prepare the SOW yourself, invite them for a visual walk-through, then have each GC bid based on that.

In case you are a visual learner -- you might want to check out YouTube as well.Here's a good list to get you started there: https://www.youtube.com/results?

.- I am sympathetic to what I believe are real health concerns by the tenant's parents, but i can't figure out how they can be tied to the house based on the mold test results or visual inspections completed by the management company's maintenance team or abatement company.- based on what I feel was an unreasonable counter I'm not sure how to frame my response to the tenants.My questions for the BP community:- Could I be missing something causing real health issues?

You really need to understand and visualize  how a rehab is going to be done.

No, no laundry there, but there's definitely space for storage, although the basements were pretty clean, when I did my visual walk-through, before purchasing the 4-plex.