Call the City/County and ask for 'permit status' on the address (you want to do this with every property you buy anyway!)

have an email address specifically for this property. 

Address: 13542 Harbottle St, El Paso, TX 79928 (2021 build, ~1,220 sq ft, 3–4 bed / 2 bath, solar panels, tankless heater, east side/Horizon City)• Value: ~$234k–$245k (Zillow ~$234k, Redfin ~$244k)• Loan: Assumable at 3.8%, PITI $1450-1,550/mo (includes taxes ~$5,400–$5,600/yr, insurance ~$800/yr)• Rent: $1,700/mo (Zillow ~$1,660–$1,715, comps $1,600–$1,800)• Management: 10% (~$170/mo)• Cash to close: $60,000 (includes assumption costs + solar loan payoff adjustment)• Cash flow: ~$1,530 net rent after mgmt – $1,500 PITI = +$30/mo before maintenance/vacancy (~$0 to +$150/mo net)Pros: Low 3.8% rate, solar benefit, low insurance, newer homeCons: $60k upfront, modest recent appreciationWould you buy/assume this as a long-term rental?

New management, new address for payment, new contact for maintenance.

Bedding can be addressed much easier than mattress infestation.Bed bug sucks.  

You can get their address and phone number from google.

Jim, if there's something there that I might be able to address within the geography that I cover, please let me know. 

Best way to dive in is to grab an address you are interested in and send it over.

The city just covers the legal requirements, there are many things beyond the legality of the lease that need to be addressed when a dispute arises.

In this instance, I do appreciate that you and your team have stepped in to address the situation directly.Regarding timelines, I understand the breakdown you provided.