Therefore, I can't log into their dialer account, nor I can monitor/listen to calls.

See https://www.gridstatus.io/live for the real-time grid monitoring, status, and rates. 

If they are not good tenants, the lease does not get renewed.When we determine the general direction for the year we look at:- inflation (US)- hourly wage growth (US)- market rent growth (in my case Milwaukee)We also monitor the market and our competition, we get feedback with every turnover and see what fair market value is.

Developing scorecards to monitor accountability (with Key Performance indicators) is another good idea, plus you can tie each other's pay to their performance that way.I'd suggest reading "Scaling Up" by Verne Harnish and "Traction" by Gino Wickman.

I worry of injuries as I have a re-occurring injury from the academy, so I want to start something to let me get out of this career early and defer the pension.

Most of my clients start searching on redfin or Zillow, and then I get them set up on an autosearch through my MLS where I can monitor their activity.I totally agree about the blandness of stock real estate sites (even the custom ones look the same IMHO).

Why not pay your parents to monitor everything and keep everything on track?

-OSHA safety logs-Asbestos training for each worker-Safety Policy Manual-Documented Safety meetings-Tyvek suits-Special procedures for asbestos removal and disposal-Air monitor testingThe list goes on and on but hopefully you get the point.

We had this situation come up, and by doing the aforementioned, we were able to get a $4,000 repair credit from the seller, as both the seller and the listing agent realized that if they walked away from our offer & they relisted it, they would need to disclose it and it would likely reoccur during any future inspections.

Box 371020Denver, Co 80237Amado Herrera- Owner 303-507-9059Fax- 303-632-8912aohlegal.comHe seems to do a good job, but keep in mind that you have to monitor anyone in this type of work.