Business Page
The Azzam Group
Agent
4.8 stars
195 Reviews
Markets served
Pepper Pike, OH
Valley View, OH
Richmond Heights, OH
Warrensville Heights, OH
Newburgh Heights, OH
University Heights, OH
Lyndhurst, OH
Seven Hills, OH
Mayfield Heights, OH
Maple Heights, OH
Cuyahoga Heights, OH
Cuyahoga Falls, OH
Fairview Park, OH
South Euclid, OH
East Cleveland, OH
Brooklyn, OH
Brook Park, OH
Olmsted Falls, OH
Middleburg Heights, OH
Broadview Heights, OH
Independence, OH
Beachwood, OH
Bay Village, OH
Shaker Heights, OH
Solon, OH
North Royalton, OH
Berea, OH
Euclid, OH
Strongsville, OH
Parma Heights, OH
Parma, OH
Rocky River, OH
Lakewood, OH
Cleveland Heights, OH
Bedford, OH
Chagrin Falls, OH
North Olmsted, OH
Westlake, OH
Bedford Heights, OH
Garfield Heights, OH
Akron, OH
Cleveland, OH
About us
10 years of RE investing experience w/FULL service team. Sales/Rehab/PM Michael Azzam is a lifelong Cleveland area resident driven by his passion for helping people. Before beginning his career as a realtor, Mike helped others through his work as a registered nurse. Now he focuses his passion for people on navigating his clients through the complexities of the real estate market. Mike’s meteoric career spans nearly a decade and he now leads the #2 ranked mid-sized team in the U.S, The Azzam Group. Among numerous accolades throughout his career, Mike is the recipient of the RE/MAX Lifetime Achievement and RE/MAX Hall of Fame awards. The Azzam Group is ranked #1 in Ohio in total transactions in Ohio for 2022 and has achieved the highest RE/MAX club level, the Pinnacle Club Team award. Mike is the co-owner of RE/MAX Haven Property Management Division, founder of Azzam Turnkey and co-founder of Onyx Title. With clients across the U.S. and in over 19 countries and with over 500 transactions in 2022 alone, Mike has seen every type of deal imaginable. With his immense knowledge of real estate, he acts as a trusted guide and valuable resource for both local and international clients alike.
Specialties
Other Agents
Commercial
Residential
Reviews (195)
4.8 stars
195 Reviews
4.8 stars
194 Reviews
1.0 star
1 Review
5.0 stars
2 weeks ago
Reviewed by
Garrett Mooney
I had an amazing experience and my real estate agent Steve F. went above and beyond to help get my property under contract! I will be seeking out the Azzam Group again next time I need to buy or sell in the Cleveland area!
5.0 stars
2 months ago
Reviewed by
Madison Haynes
TAG is an amazing team to work with! They are professional, knowledgeable, responsive, and make the entire process easy from start to finish. I highly recommend them to anyone looking for a reliable investment property!
5.0 stars
2 months ago
Reviewed by
Krissia Sheehey
Mike is a great go-to resource for Cleveland real estate. He along with the support of his team made the process of selling one of my Cleveland rentals easy and absolutely seamless. During our first strategy call he offered strong rationale for a go to market price. Mike doesn’t only know Cleveland by its neighborhoods, he also knows it block by block. We chose the path of selling the home off market to his group’s investor network (a great value add) and he was able to secure an all cash offer within weeks. All in all I’m a very happy client. Mike is a great professional, very personable with an awesome team behind him. Go with Mike. He won’t steer you wrong!
5.0 stars
2 months ago
Reviewed by
susan owen
Mike and his team are absolute professionals. Nothing goes wrong and it’s smooth throughout I felt secure about the process with the team. If you need a realtor team in OH, do not hesitate to contact Mike.
5.0 stars
2 months ago
Reviewed by
Lesley Ray
I had a fantastic experience working with Gus Kazek from the Azzam Group. He sold my investment property for more than I expected, faster than I expected, with a tenant still in place.
He was communicative and thorough from the start, and he knew the market cold — including the real pros and cons of listing with a tenant versus without, which is the part most agents gloss over. When multiple offers came in, he walked me through each one honestly instead of pushing me at the biggest number.
Persistent but never pushy. He kept us on schedule and got me the maximum on the sale. I highly recommend him and would refer him in a heartbeat.
5.0 stars
2 months ago
Reviewed by
Eshete Mekonnen
The Azzam Group were great to work with. In particular, I worked with Gus Kazek as he helped me buy a couple rental properties. We had some challenges along the way during the rehab, so I appreciated their expertise in quickly finding solutions. I highly recommend using the Azzam Group and wouldn't hesitate to work with them again.
5.0 stars
3 months ago
Reviewed by
Nathan Parente
Steve Flores Jr. is exceptional. He is a consummate pro. Every time I work with him I am impressed with the level of service that he give his clients. The Azzam Group is terrific as well. I get zero kick back but I regularly refer people to their group. It is really impressive what they have built.
5.0 stars
3 months ago
Reviewed by
Wesley Haymon
I worked with Josh Vana, nothing but great service. I went into this transaction not confident in selling an investment property at all, but Josh got it done. He explained the process well and understood the details around selling an investment property.
5.0 stars
4 months ago
Reviewed by
Timothy Swieter
Mike and the team were great to work with. They helped me sell a rental property. We had some challenges along the way, so I appreciated their professionalism and expertise. I wouldn't hesitate to work with them again.
5.0 stars
7 months ago
Reviewed by
F M
I’ve had the pleasure of working with The Azzam Group for many years now, both in purchasing investment properties and in the ongoing management of those properties. Throughout that time, they have consistently proven to be professional, reliable, and incredibly easy to work with.
From the acquisition side, their knowledge of the market and their ability to identify solid investment opportunities made the purchasing process smooth and efficient. They guided me through each step with clarity and transparency, which made a complex process feel straightforward and manageable.
Equally important has been their property management. The Azzam Group has handled my properties with care and professionalism, ensuring that everything from tenant placement to maintenance and communication is handled promptly and effectively. Knowing that my investments are being managed by a capable and trustworthy team has given me tremendous peace of mind.
What stands out most is their responsiveness, integrity, and commitment to doing things the right way. It’s rare to find a team that is both highly competent and genuinely easy to work with over the long term.
I’m grateful for the relationship we’ve built over the years and would confidently recommend The Azzam Group to anyone looking to purchase investment properties or have their properties professionally managed.
1.0 star
over 2 years ago
Reviewed by
Ryan Brouwer
I recommend that you stay away from the Azzam Group and RE/MAX Haven. My wife and I are new out of state investors and I reached out to Michael Azzam in mid-November 2022. At first, he communicated well, but after only 2 weeks of sending some emails back and forth, he said that his group did not "have the bandwidth" to provide us with "adequate support/availability". I tried replying back after that email and he just ghosted me. I thought this was really odd considering that we were simply looking at 1-4 unit properties to purchase in Cleveland and I found it hard to believe that with a whole team of agents, they were unable to help us purchase some property. A real head scratcher. The only thing I can think of is that he did not want to be bothered to answer questions that we had about the process.
With regard to RE/MAX Haven Property Management, you should know that they are part of the Azzam team. We got in touch with them and Gabrielle Gratz was out contact person. She was pretty good at communicating at the beginning (we began talking with her around the time we started talking with Michael), but she was not good about responding to emails and we pretty much had to call her to get a response. When she was on the phone, she spoke very quickly and sounds very salesy. Anyways, we felt like what they had to offer for management seemed fair and we still wanted to proceed to use them even though we did not have a good experience with Michael Azzam. Over the course of the past couple of months, we stayed in touch with Gabrielle and kept her informed each step of the way once we made offers on properties and got them under contract. Everything was going along just fine until the other day, two weeks before we are scheduled to close on our properties. Last week starting Tuesday, I sent her multiple emails and left her multiple voicemails to try to figure out the logistics of getting our properties under their management and rent ready once we closed. She did not respond until Friday and what she sent me was an email that said we could talk Monday and to schedule an appointment with her via her Calendly link. I went ahead and scheduled an appointment as she directed. Monday came and I called her at the scheduled time and it went straight to voicemail. I emailed her and got no response. She no call/no showed me, which is super unprofessional. I was able to get the email address for the property manager David Terbeek and I contacted him about the situation to find out what was going on. Well he didn't provide and explanation or answer my questions and instead he let me know that they are not currently taking on new clients! ARE YOU KIDDING ME?! After all this time of communicating with Gabrielle and having a plan to use them as our management company, they let me know two weeks before closing that they can't take on new clients? Absolutely ridiculous.
1.0 star
over 2 years ago
Reviewed by
Ryan Brouwer
I recommend that you stay away from the Azzam Group and RE/MAX Haven. My wife and I are new out of state investors and I reached out to Michael Azzam in mid-November 2022. At first, he communicated well, but after only 2 weeks of sending some emails back and forth, he said that his group did not "have the bandwidth" to provide us with "adequate support/availability". I tried replying back after that email and he just ghosted me. I thought this was really odd considering that we were simply looking at 1-4 unit properties to purchase in Cleveland and I found it hard to believe that with a whole team of agents, they were unable to help us purchase some property. A real head scratcher. The only thing I can think of is that he did not want to be bothered to answer questions that we had about the process.
With regard to RE/MAX Haven Property Management, you should know that they are part of the Azzam team. We got in touch with them and Gabrielle Gratz was out contact person. She was pretty good at communicating at the beginning (we began talking with her around the time we started talking with Michael), but she was not good about responding to emails and we pretty much had to call her to get a response. When she was on the phone, she spoke very quickly and sounds very salesy. Anyways, we felt like what they had to offer for management seemed fair and we still wanted to proceed to use them even though we did not have a good experience with Michael Azzam. Over the course of the past couple of months, we stayed in touch with Gabrielle and kept her informed each step of the way once we made offers on properties and got them under contract. Everything was going along just fine until the other day, two weeks before we are scheduled to close on our properties. Last week starting Tuesday, I sent her multiple emails and left her multiple voicemails to try to figure out the logistics of getting our properties under their management and rent ready once we closed. She did not respond until Friday and what she sent me was an email that said we could talk Monday and to schedule an appointment with her via her Calendly link. I went ahead and scheduled an appointment as she directed. Monday came and I called her at the scheduled time and it went straight to voicemail. I emailed her and got no response. She no call/no showed me, which is super unprofessional. I was able to get the email address for the property manager David Terbeek and I contacted him about the situation to find out what was going on. Well he didn't provide and explanation or answer my questions and instead he let me know that they are not currently taking on new clients! ARE YOU KIDDING ME?! After all this time of communicating with Gabrielle and having a plan to use them as our management company, they let me know two weeks before closing that they can't take on new clients? Absolutely ridiculous.
5.0 stars
2 weeks ago
Reviewed by
Garrett Mooney
I had an amazing experience and my real estate agent Steve F. went above and beyond to help get my property under contract! I will be seeking out the Azzam Group again next time I need to buy or sell in the Cleveland area!
5.0 stars
2 months ago
Reviewed by
Madison Haynes
TAG is an amazing team to work with! They are professional, knowledgeable, responsive, and make the entire process easy from start to finish. I highly recommend them to anyone looking for a reliable investment property!
5.0 stars
2 months ago
Reviewed by
Krissia Sheehey
Mike is a great go-to resource for Cleveland real estate. He along with the support of his team made the process of selling one of my Cleveland rentals easy and absolutely seamless. During our first strategy call he offered strong rationale for a go to market price. Mike doesn’t only know Cleveland by its neighborhoods, he also knows it block by block. We chose the path of selling the home off market to his group’s investor network (a great value add) and he was able to secure an all cash offer within weeks. All in all I’m a very happy client. Mike is a great professional, very personable with an awesome team behind him. Go with Mike. He won’t steer you wrong!
5.0 stars
2 months ago
Reviewed by
susan owen
Mike and his team are absolute professionals. Nothing goes wrong and it’s smooth throughout I felt secure about the process with the team. If you need a realtor team in OH, do not hesitate to contact Mike.
5.0 stars
2 months ago
Reviewed by
Lesley Ray
I had a fantastic experience working with Gus Kazek from the Azzam Group. He sold my investment property for more than I expected, faster than I expected, with a tenant still in place.
He was communicative and thorough from the start, and he knew the market cold — including the real pros and cons of listing with a tenant versus without, which is the part most agents gloss over. When multiple offers came in, he walked me through each one honestly instead of pushing me at the biggest number.
Persistent but never pushy. He kept us on schedule and got me the maximum on the sale. I highly recommend him and would refer him in a heartbeat.
5.0 stars
2 months ago
Reviewed by
Eshete Mekonnen
The Azzam Group were great to work with. In particular, I worked with Gus Kazek as he helped me buy a couple rental properties. We had some challenges along the way during the rehab, so I appreciated their expertise in quickly finding solutions. I highly recommend using the Azzam Group and wouldn't hesitate to work with them again.
5.0 stars
3 months ago
Reviewed by
Nathan Parente
Steve Flores Jr. is exceptional. He is a consummate pro. Every time I work with him I am impressed with the level of service that he give his clients. The Azzam Group is terrific as well. I get zero kick back but I regularly refer people to their group. It is really impressive what they have built.
5.0 stars
3 months ago
Reviewed by
Wesley Haymon
I worked with Josh Vana, nothing but great service. I went into this transaction not confident in selling an investment property at all, but Josh got it done. He explained the process well and understood the details around selling an investment property.
5.0 stars
4 months ago
Reviewed by
Timothy Swieter
Mike and the team were great to work with. They helped me sell a rental property. We had some challenges along the way, so I appreciated their professionalism and expertise. I wouldn't hesitate to work with them again.
5.0 stars
7 months ago
Reviewed by
F M
I’ve had the pleasure of working with The Azzam Group for many years now, both in purchasing investment properties and in the ongoing management of those properties. Throughout that time, they have consistently proven to be professional, reliable, and incredibly easy to work with.
From the acquisition side, their knowledge of the market and their ability to identify solid investment opportunities made the purchasing process smooth and efficient. They guided me through each step with clarity and transparency, which made a complex process feel straightforward and manageable.
Equally important has been their property management. The Azzam Group has handled my properties with care and professionalism, ensuring that everything from tenant placement to maintenance and communication is handled promptly and effectively. Knowing that my investments are being managed by a capable and trustworthy team has given me tremendous peace of mind.
What stands out most is their responsiveness, integrity, and commitment to doing things the right way. It’s rare to find a team that is both highly competent and genuinely easy to work with over the long term.
I’m grateful for the relationship we’ve built over the years and would confidently recommend The Azzam Group to anyone looking to purchase investment properties or have their properties professionally managed.