TAG is an amazing team to work with! They are professional, knowledgeable, responsive, and make the entire process easy from start to finish. I highly recommend them to anyone looking for a reliable investment property!

Mike is a great go-to resource for Cleveland real estate. He along with the support of his team made the process of selling one of my Cleveland rentals easy and absolutely seamless. During our first strategy call he offered strong rationale for a go to market price. Mike doesn’t only know Cleveland by its neighborhoods, he also knows it block by block. We chose the path of selling the home off market to his group’s investor network (a great value add) and he was able to secure an all cash offer within weeks. All in all I’m a very happy client. Mike is a great professional, very personable with an awesome team behind him. Go with Mike. He won’t steer you wrong!

Steve Flores Jr. is exceptional. He is a consummate pro. Every time I work with him I am impressed with the level of service that he give his clients. The Azzam Group is terrific as well. I get zero kick back but I regularly refer people to their group. It is really impressive what they have built.

I worked with Josh Vana, nothing but great service. I went into this transaction not confident in selling an investment property at all, but Josh got it done. He explained the process well and understood the details around selling an investment property.

Mike and the team were great to work with. They helped me sell a rental property. We had some challenges along the way, so I appreciated their professionalism and expertise. I wouldn't hesitate to work with them again.

Had a great experience working with Mike and his team. From start to finish everything was handled professionally and efficiently. Communication was solid, they were easy to work with, and they really go the extra mile to make sure things are done right. You can tell they take pride in what they do. Highly recommend.

Working with Azzam Group has been an absolute pleasure. As a service provider, I have worked with many teams in the area, but the team at Azzam Group truly stands out for their professionalism, clear communication, and dedication to excellence. ​They are incredibly organized and proactive, ensuring that every project is handled with the utmost care for both the property and the tenants. It’s rare to find a team so committed to maintaining high standards while being so easy to collaborate with. If you are looking for a team that is reliable, efficient, and 'amazing' at what they do, I cannot recommend them highly enough!

I’ve had the pleasure of working with The Azzam Group for many years now, both in purchasing investment properties and in the ongoing management of those properties. Throughout that time, they have consistently proven to be professional, reliable, and incredibly easy to work with. From the acquisition side, their knowledge of the market and their ability to identify solid investment opportunities made the purchasing process smooth and efficient. They guided me through each step with clarity and transparency, which made a complex process feel straightforward and manageable. Equally important has been their property management. The Azzam Group has handled my properties with care and professionalism, ensuring that everything from tenant placement to maintenance and communication is handled promptly and effectively. Knowing that my investments are being managed by a capable and trustworthy team has given me tremendous peace of mind. What stands out most is their responsiveness, integrity, and commitment to doing things the right way. It’s rare to find a team that is both highly competent and genuinely easy to work with over the long term. I’m grateful for the relationship we’ve built over the years and would confidently recommend The Azzam Group to anyone looking to purchase investment properties or have their properties professionally managed.

I recommend that you stay away from the Azzam Group and RE/MAX Haven. My wife and I are new out of state investors and I reached out to Michael Azzam in mid-November 2022. At first, he communicated well, but after only 2 weeks of sending some emails back and forth, he said that his group did not "have the bandwidth" to provide us with "adequate support/availability". I tried replying back after that email and he just ghosted me. I thought this was really odd considering that we were simply looking at 1-4 unit properties to purchase in Cleveland and I found it hard to believe that with a whole team of agents, they were unable to help us purchase some property. A real head scratcher. The only thing I can think of is that he did not want to be bothered to answer questions that we had about the process. With regard to RE/MAX Haven Property Management, you should know that they are part of the Azzam team. We got in touch with them and Gabrielle Gratz was out contact person. She was pretty good at communicating at the beginning (we began talking with her around the time we started talking with Michael), but she was not good about responding to emails and we pretty much had to call her to get a response. When she was on the phone, she spoke very quickly and sounds very salesy. Anyways, we felt like what they had to offer for management seemed fair and we still wanted to proceed to use them even though we did not have a good experience with Michael Azzam. Over the course of the past couple of months, we stayed in touch with Gabrielle and kept her informed each step of the way once we made offers on properties and got them under contract. Everything was going along just fine until the other day, two weeks before we are scheduled to close on our properties. Last week starting Tuesday, I sent her multiple emails and left her multiple voicemails to try to figure out the logistics of getting our properties under their management and rent ready once we closed. She did not respond until Friday and what she sent me was an email that said we could talk Monday and to schedule an appointment with her via her Calendly link. I went ahead and scheduled an appointment as she directed. Monday came and I called her at the scheduled time and it went straight to voicemail. I emailed her and got no response. She no call/no showed me, which is super unprofessional. I was able to get the email address for the property manager David Terbeek and I contacted him about the situation to find out what was going on. Well he didn't provide and explanation or answer my questions and instead he let me know that they are not currently taking on new clients! ARE YOU KIDDING ME?! After all this time of communicating with Gabrielle and having a plan to use them as our management company, they let me know two weeks before closing that they can't take on new clients? Absolutely ridiculous.

I recommend that you stay away from the Azzam Group and RE/MAX Haven. My wife and I are new out of state investors and I reached out to Michael Azzam in mid-November 2022. At first, he communicated well, but after only 2 weeks of sending some emails back and forth, he said that his group did not "have the bandwidth" to provide us with "adequate support/availability". I tried replying back after that email and he just ghosted me. I thought this was really odd considering that we were simply looking at 1-4 unit properties to purchase in Cleveland and I found it hard to believe that with a whole team of agents, they were unable to help us purchase some property. A real head scratcher. The only thing I can think of is that he did not want to be bothered to answer questions that we had about the process. With regard to RE/MAX Haven Property Management, you should know that they are part of the Azzam team. We got in touch with them and Gabrielle Gratz was out contact person. She was pretty good at communicating at the beginning (we began talking with her around the time we started talking with Michael), but she was not good about responding to emails and we pretty much had to call her to get a response. When she was on the phone, she spoke very quickly and sounds very salesy. Anyways, we felt like what they had to offer for management seemed fair and we still wanted to proceed to use them even though we did not have a good experience with Michael Azzam. Over the course of the past couple of months, we stayed in touch with Gabrielle and kept her informed each step of the way once we made offers on properties and got them under contract. Everything was going along just fine until the other day, two weeks before we are scheduled to close on our properties. Last week starting Tuesday, I sent her multiple emails and left her multiple voicemails to try to figure out the logistics of getting our properties under their management and rent ready once we closed. She did not respond until Friday and what she sent me was an email that said we could talk Monday and to schedule an appointment with her via her Calendly link. I went ahead and scheduled an appointment as she directed. Monday came and I called her at the scheduled time and it went straight to voicemail. I emailed her and got no response. She no call/no showed me, which is super unprofessional. I was able to get the email address for the property manager David Terbeek and I contacted him about the situation to find out what was going on. Well he didn't provide and explanation or answer my questions and instead he let me know that they are not currently taking on new clients! ARE YOU KIDDING ME?! After all this time of communicating with Gabrielle and having a plan to use them as our management company, they let me know two weeks before closing that they can't take on new clients? Absolutely ridiculous.

TAG is an amazing team to work with! They are professional, knowledgeable, responsive, and make the entire process easy from start to finish. I highly recommend them to anyone looking for a reliable investment property!

Mike is a great go-to resource for Cleveland real estate. He along with the support of his team made the process of selling one of my Cleveland rentals easy and absolutely seamless. During our first strategy call he offered strong rationale for a go to market price. Mike doesn’t only know Cleveland by its neighborhoods, he also knows it block by block. We chose the path of selling the home off market to his group’s investor network (a great value add) and he was able to secure an all cash offer within weeks. All in all I’m a very happy client. Mike is a great professional, very personable with an awesome team behind him. Go with Mike. He won’t steer you wrong!

Steve Flores Jr. is exceptional. He is a consummate pro. Every time I work with him I am impressed with the level of service that he give his clients. The Azzam Group is terrific as well. I get zero kick back but I regularly refer people to their group. It is really impressive what they have built.

I worked with Josh Vana, nothing but great service. I went into this transaction not confident in selling an investment property at all, but Josh got it done. He explained the process well and understood the details around selling an investment property.

Mike and the team were great to work with. They helped me sell a rental property. We had some challenges along the way, so I appreciated their professionalism and expertise. I wouldn't hesitate to work with them again.

Had a great experience working with Mike and his team. From start to finish everything was handled professionally and efficiently. Communication was solid, they were easy to work with, and they really go the extra mile to make sure things are done right. You can tell they take pride in what they do. Highly recommend.

Working with Azzam Group has been an absolute pleasure. As a service provider, I have worked with many teams in the area, but the team at Azzam Group truly stands out for their professionalism, clear communication, and dedication to excellence. ​They are incredibly organized and proactive, ensuring that every project is handled with the utmost care for both the property and the tenants. It’s rare to find a team so committed to maintaining high standards while being so easy to collaborate with. If you are looking for a team that is reliable, efficient, and 'amazing' at what they do, I cannot recommend them highly enough!

I’ve had the pleasure of working with The Azzam Group for many years now, both in purchasing investment properties and in the ongoing management of those properties. Throughout that time, they have consistently proven to be professional, reliable, and incredibly easy to work with. From the acquisition side, their knowledge of the market and their ability to identify solid investment opportunities made the purchasing process smooth and efficient. They guided me through each step with clarity and transparency, which made a complex process feel straightforward and manageable. Equally important has been their property management. The Azzam Group has handled my properties with care and professionalism, ensuring that everything from tenant placement to maintenance and communication is handled promptly and effectively. Knowing that my investments are being managed by a capable and trustworthy team has given me tremendous peace of mind. What stands out most is their responsiveness, integrity, and commitment to doing things the right way. It’s rare to find a team that is both highly competent and genuinely easy to work with over the long term. I’m grateful for the relationship we’ve built over the years and would confidently recommend The Azzam Group to anyone looking to purchase investment properties or have their properties professionally managed.