Jessica Ramos is probably one of the most snide, disrepectful and unethical property managers I've ever dealt with. I've lived in a unit of theirs for 2 years and my time here was alright in the beginning but once communication started with Jessica it all went downhill from there. Everytime there is a maintenance request she personally replies and tries to question the legitimatacy of the request and try to make me pay out of pocket. All communication with her has been exhausting because with these accusations she constantly make little remarks about my lack of affordability for paying out of pocket when these things should be covered by normal wear and tear. I was absolutely so fed up. By the time I finished my lease there were stacked up charges which per contract are not supposed to stack up like that and rarebird is supposed to tell you exactly when they charge you for something like a repair to where I had no deposit left and they tried to charge me. The moment I asked her for a receipt she backed down and said that the deposit covered it. Still working on getting my deposit back. What a joke of a business and what a joke of a property manager. Do better.

I rented from this property management company for approximately five years. I would not recommend them. Their communication is subpar and they don’t care about tenant experience at all. During my tenancy, I experienced multiple maintenance issues, including a large hole left in my wall after plumbing work that took three months to repair after the plumbing work was completed, as well as recurring problems with the laundry facilities. The property itself was quite old and saw few noticeable improvements despite rent increases over time. Prior to moving out, I proactively contacted management regarding disposal of large items and attempted to coordinate a bulk pickup. However, I was never informed that the amount of property left behind would result in maintenance labor and dump fees exceeding $500. After my move-out, I received charges for removal and disposal that exhausted my entire security deposit and left an additional balance due. I understand that property left behind may result in charges, but I was disappointed by the lack of communication regarding the disposal process, limitations of bulk pickup, and anticipated costs. Had those costs been communicated to me, I would have appreciated the opportunity to make other arrangements. Prospective tenants should ask detailed questions about move-out charges, disposal policies, and maintenance response times before signing a lease. Expect communication to be sparse and require diligent follow up on your end. These people don’t care about you.

They lie to their tenants about costs and are misleading with lease contracts. A common entity keeping the housing market high and taking advantage of people new to the system.

I’ve been renting with Rarebird for over two years now, and they’ve been amazing since day one. When I moved here from out of state, I signed my first lease sight unseen. Once I arrived, I realized I hadn’t picked the right spot, but Rarebird stepped up and had me in a great apartment by the end of the day. Over the past couple of years, they’ve been super easy to work with—always communicating clearly, responding quickly to maintenance requests, and keeping prices reasonable. After some not-so-great experiences with property management companies in the past, working with Rarebird has been a dream. Huge thanks to the team, especially Sara and Andrew!

From a tenant perspective, I have always been satisfied with Rarebird. They are responsive to maintenance requests and really respect their tenant's privacy, which is something I valued the most. They were also very fair about returning a good amount of our security deposit, which is something we have found most Portland renters are scandalous about. I would 100% recommend them to anyone looking to rent and would consider them for property management should we ever decide to rent out the home we now own. Well done Rarebird- one of the most positive experiences I have had in my 4+ years of renting in Portland.

Jessica Ramos is probably one of the most snide, disrepectful and unethical property managers I've ever dealt with. I've lived in a unit of theirs for 2 years and my time here was alright in the beginning but once communication started with Jessica it all went downhill from there. Everytime there is a maintenance request she personally replies and tries to question the legitimatacy of the request and try to make me pay out of pocket. All communication with her has been exhausting because with these accusations she constantly make little remarks about my lack of affordability for paying out of pocket when these things should be covered by normal wear and tear. I was absolutely so fed up. By the time I finished my lease there were stacked up charges which per contract are not supposed to stack up like that and rarebird is supposed to tell you exactly when they charge you for something like a repair to where I had no deposit left and they tried to charge me. The moment I asked her for a receipt she backed down and said that the deposit covered it. Still working on getting my deposit back. What a joke of a business and what a joke of a property manager. Do better.

I rented from this property management company for approximately five years. I would not recommend them. Their communication is subpar and they don’t care about tenant experience at all. During my tenancy, I experienced multiple maintenance issues, including a large hole left in my wall after plumbing work that took three months to repair after the plumbing work was completed, as well as recurring problems with the laundry facilities. The property itself was quite old and saw few noticeable improvements despite rent increases over time. Prior to moving out, I proactively contacted management regarding disposal of large items and attempted to coordinate a bulk pickup. However, I was never informed that the amount of property left behind would result in maintenance labor and dump fees exceeding $500. After my move-out, I received charges for removal and disposal that exhausted my entire security deposit and left an additional balance due. I understand that property left behind may result in charges, but I was disappointed by the lack of communication regarding the disposal process, limitations of bulk pickup, and anticipated costs. Had those costs been communicated to me, I would have appreciated the opportunity to make other arrangements. Prospective tenants should ask detailed questions about move-out charges, disposal policies, and maintenance response times before signing a lease. Expect communication to be sparse and require diligent follow up on your end. These people don’t care about you.

They lie to their tenants about costs and are misleading with lease contracts. A common entity keeping the housing market high and taking advantage of people new to the system.

I’ve been renting with Rarebird for over two years now, and they’ve been amazing since day one. When I moved here from out of state, I signed my first lease sight unseen. Once I arrived, I realized I hadn’t picked the right spot, but Rarebird stepped up and had me in a great apartment by the end of the day. Over the past couple of years, they’ve been super easy to work with—always communicating clearly, responding quickly to maintenance requests, and keeping prices reasonable. After some not-so-great experiences with property management companies in the past, working with Rarebird has been a dream. Huge thanks to the team, especially Sara and Andrew!

From a tenant perspective, I have always been satisfied with Rarebird. They are responsive to maintenance requests and really respect their tenant's privacy, which is something I valued the most. They were also very fair about returning a good amount of our security deposit, which is something we have found most Portland renters are scandalous about. I would 100% recommend them to anyone looking to rent and would consider them for property management should we ever decide to rent out the home we now own. Well done Rarebird- one of the most positive experiences I have had in my 4+ years of renting in Portland.