Initially had a good experience with Rarebird but unfortunately they've changed my opinion in the last few months. At first, they were nice and communicative, but then they decided to do work on the building in order to list it for sale. During the last few months, they failed to notify residents several times about work happening on the premises. I would wake up to find workers on the roof, outside my bedroom window, etc. with no notice. I would come home from work thinking someone tried to break in, but it was actually someone who had worked on the building without notice. They removed things from the building without notice and then refused to replace them when I asked them to, including weather proofing awnings and window screens. They would often blame the owner for these things, but I'm pretty sure property management is supposed to be the middle man between the owner and the tenants and it feels like both the owner and the property management don't care about the tenants at all. The building wasn't even in good shape when I moved in so I guess they never really cared that much about the living situation of their tenants but things have gotten really bad and I'm overall upset with this company. Would not recommend.

I’ve been renting with Rarebird for over two years now, and they’ve been amazing since day one. When I moved here from out of state, I signed my first lease sight unseen. Once I arrived, I realized I hadn’t picked the right spot, but Rarebird stepped up and had me in a great apartment by the end of the day. Over the past couple of years, they’ve been super easy to work with—always communicating clearly, responding quickly to maintenance requests, and keeping prices reasonable. After some not-so-great experiences with property management companies in the past, working with Rarebird has been a dream. Huge thanks to the team, especially Sara and Andrew!

We got scammed out of a housing lease because of this company’s negligence. They don’t take proper security measures to protect their properties, so anyone can easily gain access and scam prospective tenants.

From a tenant perspective, I have always been satisfied with Rarebird. They are responsive to maintenance requests and really respect their tenant's privacy, which is something I valued the most. They were also very fair about returning a good amount of our security deposit, which is something we have found most Portland renters are scandalous about. I would 100% recommend them to anyone looking to rent and would consider them for property management should we ever decide to rent out the home we now own. Well done Rarebird- one of the most positive experiences I have had in my 4+ years of renting in Portland.

This management company has been nothing less than stellar to me when I lived in their unit. Maintenance was always professional, courteous, and timely. The office always responded to any questions or concerns I had, especially when it came to collecting my deposit back once I moved out. Were they understaffed? Absolutely. But they still made the effort, apologized when things didn’t go smoothly, and even gave us gift cards for being patient with any delays. Which is saying A-LOT when some of these other management properties are willing to rob you blind and ignore your calls. Since I’ve moved out last summer, it’s just become more and more clear that their company has a level of professionalism that is a breath of fresh air in this day and age and I may try to move back into one of their units again if I can.

This is not the business for you if you want help getting into one of their rentals. If you don't fit their cookie cutter requirements, they won't talk to you. I can garentee a year of rent, and have a good credit score, we're in the middle of a pandemic, and their criteria is still pre pandemic. The criteria is 3 years of good rental history, and a very good credit score. After the last 2 years of anything but normal, how do you think you would fair? Lost a job? Missed a rent payment? Credit score trashed by the pandemic? Don't bother to apply and waste you time and sanity.

I should have trusted my gut instinct before signing with this company. I was a homeowner with a rental in Portland and I live out of state. Rare Bird was a newer company and offered me a 5% fee for property mgmt services, which was great. I met with Chris and Mike at the property and explained what I was looking for: a year lease, once a month gardener, and to be notified of any maintenance or repairs prior to approving funds. This was not a problem for Chris, and we were going to be working towards signing the contract the following month. But before that happened I was informed by Mike Nuss that they had cut ties with Chris suddenly. I assumed that they had discussed and made notes of my personal requests and that would be documented and followed. Mike Nuss placed tenants in immediately and helped me get a great rental rate that was competitive and fair. The Owner Portal is well organized and very clear to understand and keep track. They are responsive to their tenants and work to get their needs met. But as the year went by I began to notice I was getting charged for additional maintenance items that were not explained to me prior and got charged for additional landscaping that was not needed or required. Each time I would try to reach Mike N. he would explain that it was the just the way they do things. But it was not what I had agreed on with Chris. Communication was mostly by text, which seemed unprofessional to me. I felt like they were mismanaging my funds and was constantly seeing miscellaneous charges for things. I called him out a few times, so things got a bit heated between us. I personally would not recommend them, I think they should stick with their acquisition portfolio and leave property management to those who can make sure that the owners requests are met.

I was a tenant of a property that Rarebird purchased about a year after I moved in. Despite some early bumps while the property was renovated with some nice improvements, the staff at Rarebird have been very responsive to maintenance requests, and annual rent cost increases were very fair. I recently moved out of the unit after 4 years, and Chris, the property manager, was very flexible and understanding during the move-out process.

Initially had a good experience with Rarebird but unfortunately they've changed my opinion in the last few months. At first, they were nice and communicative, but then they decided to do work on the building in order to list it for sale. During the last few months, they failed to notify residents several times about work happening on the premises. I would wake up to find workers on the roof, outside my bedroom window, etc. with no notice. I would come home from work thinking someone tried to break in, but it was actually someone who had worked on the building without notice. They removed things from the building without notice and then refused to replace them when I asked them to, including weather proofing awnings and window screens. They would often blame the owner for these things, but I'm pretty sure property management is supposed to be the middle man between the owner and the tenants and it feels like both the owner and the property management don't care about the tenants at all. The building wasn't even in good shape when I moved in so I guess they never really cared that much about the living situation of their tenants but things have gotten really bad and I'm overall upset with this company. Would not recommend.

I’ve been renting with Rarebird for over two years now, and they’ve been amazing since day one. When I moved here from out of state, I signed my first lease sight unseen. Once I arrived, I realized I hadn’t picked the right spot, but Rarebird stepped up and had me in a great apartment by the end of the day. Over the past couple of years, they’ve been super easy to work with—always communicating clearly, responding quickly to maintenance requests, and keeping prices reasonable. After some not-so-great experiences with property management companies in the past, working with Rarebird has been a dream. Huge thanks to the team, especially Sara and Andrew!

We got scammed out of a housing lease because of this company’s negligence. They don’t take proper security measures to protect their properties, so anyone can easily gain access and scam prospective tenants.

From a tenant perspective, I have always been satisfied with Rarebird. They are responsive to maintenance requests and really respect their tenant's privacy, which is something I valued the most. They were also very fair about returning a good amount of our security deposit, which is something we have found most Portland renters are scandalous about. I would 100% recommend them to anyone looking to rent and would consider them for property management should we ever decide to rent out the home we now own. Well done Rarebird- one of the most positive experiences I have had in my 4+ years of renting in Portland.

This management company has been nothing less than stellar to me when I lived in their unit. Maintenance was always professional, courteous, and timely. The office always responded to any questions or concerns I had, especially when it came to collecting my deposit back once I moved out. Were they understaffed? Absolutely. But they still made the effort, apologized when things didn’t go smoothly, and even gave us gift cards for being patient with any delays. Which is saying A-LOT when some of these other management properties are willing to rob you blind and ignore your calls. Since I’ve moved out last summer, it’s just become more and more clear that their company has a level of professionalism that is a breath of fresh air in this day and age and I may try to move back into one of their units again if I can.

This is not the business for you if you want help getting into one of their rentals. If you don't fit their cookie cutter requirements, they won't talk to you. I can garentee a year of rent, and have a good credit score, we're in the middle of a pandemic, and their criteria is still pre pandemic. The criteria is 3 years of good rental history, and a very good credit score. After the last 2 years of anything but normal, how do you think you would fair? Lost a job? Missed a rent payment? Credit score trashed by the pandemic? Don't bother to apply and waste you time and sanity.

I should have trusted my gut instinct before signing with this company. I was a homeowner with a rental in Portland and I live out of state. Rare Bird was a newer company and offered me a 5% fee for property mgmt services, which was great. I met with Chris and Mike at the property and explained what I was looking for: a year lease, once a month gardener, and to be notified of any maintenance or repairs prior to approving funds. This was not a problem for Chris, and we were going to be working towards signing the contract the following month. But before that happened I was informed by Mike Nuss that they had cut ties with Chris suddenly. I assumed that they had discussed and made notes of my personal requests and that would be documented and followed. Mike Nuss placed tenants in immediately and helped me get a great rental rate that was competitive and fair. The Owner Portal is well organized and very clear to understand and keep track. They are responsive to their tenants and work to get their needs met. But as the year went by I began to notice I was getting charged for additional maintenance items that were not explained to me prior and got charged for additional landscaping that was not needed or required. Each time I would try to reach Mike N. he would explain that it was the just the way they do things. But it was not what I had agreed on with Chris. Communication was mostly by text, which seemed unprofessional to me. I felt like they were mismanaging my funds and was constantly seeing miscellaneous charges for things. I called him out a few times, so things got a bit heated between us. I personally would not recommend them, I think they should stick with their acquisition portfolio and leave property management to those who can make sure that the owners requests are met.

I was a tenant of a property that Rarebird purchased about a year after I moved in. Despite some early bumps while the property was renovated with some nice improvements, the staff at Rarebird have been very responsive to maintenance requests, and annual rent cost increases were very fair. I recently moved out of the unit after 4 years, and Chris, the property manager, was very flexible and understanding during the move-out process.