My Review for Carlton I am writing this special review for Carlton because his outstanding service truly deserved recognition. Right from the start, Carlton called me in advance to inform me that he would be at my home in 20 minutes. In all my years of dealing with annual inspectors, I have never had anyone give me advance notice, and I really appreciated that extra level of courtesy. Once he arrived, he introduced himself and clearly explained exactly what he would be looking for before he even started the inspection. After he finished, he took the time to walk me through the specific issues he found. Most inspectors I have dealt with in the past simply walk into my home, go on their way looking around, and then just thank me and leave without a word. Carlton was completely different. He was incredibly polite, respectful, and informative throughout the entire process. I can honestly say this was the first time it has ever been a pleasure to meet an annual renter inspector. Thank you, Carlton, for the fantastic service!

Bill Homuth is always so wonderful. He always listens and attends to the task and keeps me informed of what he's doing. He leaves my house in better condition than when he arrived. I only want him as my maintenance person-he cares

Tamara has been super helpful in providing recommendations and being quick with response times! She provided great customer service and even though the house I inquired about didn’t work out, she took my requirements and is going to reach out to me with available rental homes that match my timeline for moving!

I had an excellent experience with Everest Property Management from start to finish. The team was professional, responsive, and genuinely helpful throughout the entire process. They communicated clearly, answered all of my questions promptly, and made everything smooth and stress-free. What stood out most was their professionalism and attention to detail. It’s refreshing to work with a property management company that truly values customer service and treats clients with respect. I highly recommend Everest Property Management to anyone looking for a reliable and well-organized management team. Five-star experience all around!

If I could leave negative stars, I would. My husband and I went to look at a property on Saturday, now keep in mind I have multiple..MULTIPLE text messages between Carla and one other person regarding this particular home. We saw the house, LOVED the house!! After leaving the property I immediately started our application. The application was hard to navigate. All information had to be PDF, but I digress. I completed both of our applications. Not only were we charged $65 per application I had to also pay for another service??? This was Saturday, again I had contact with Carla before, during and after I completed the application. Now we wait. This morning I sent Carla a text asking if out application had been processed, no response. A few hours later I receive an email stating the house had been leased? She stated she was unaware of the particular property in which we were applying. Really??? I have multiple texts between she and I about the property. What is it with these companies?? The owner of our current house dumped all his properties, telling none of his tenants, there is a HARD credit pull from each company which kills your credit score, smh. So now due to this disastrous experience my husband and I are having to start our search all over with little to no time to find the right house to fit our families needs. We feel as though we were preyed upon. We're out close to $150, not to mention the kids are going to be disappointed because they loved the house as much as my husband and I.

My family and I just started looking for houses and I came across a property and did a self tour and within 2 hours Tamara reached out with feedback asking if I was still interested in the house. She also had other properties for me to view I had an amazing experience renting with this company, and Tamara made the entire process smooth from start to finish! She’s been professional, kind, and always quick to respond to any questions or concerns I had. Tamara truly went above and beyond to make sure everything was handled efficiently and that I felt comfortable every step of the way. It’s rare to find someone so dedicated and personable in this industry. If you’re looking for a reliable renting company with outstanding customer service, I highly recommend working with Tamara!

I have had rental properties for 30 years and never had such a terrible experience with a management company. I turned over 2 properties to try them out. One had a renter who had been there 5 years and the other for 3. Within 2 months, one renter moved out due to a "dispute" with Evernest. The other renter had issues and simply quit paying. The property manager at the time wouldn't give me details other than a "dispute". This led to almost a year for the eviction process (I have NEVER had to evict a tenant). With both units empty, I was sent estimates to get them rent ready - $5k-$7k each! I handled the painting, cleaning, etc myself. I did pay evernest to repair the bathroom floor and after their vendor finished, all water put into the sink or tub came through to the HVAC and water heater below due to some damage to the drain lines. It took 6 months and 3 property manager changes to get it fixed and they required me to pay half! Another "gotcha" is that I was told the fees were 9% of RENT COLLECTED or a minimum of $75 if the rent was too low. Evernest instead charged me $75/mth for the empty units even though I was waiting on them to correct the problem. I use 2 other companies that DO NOT charge for empty units (as it should be). After trying to negotiate, I was told they would take legal action if I didn't pay. I believe I COULD fight it, but it's not worth the effort. STAY AWAY from them!

DO NOT RENT from them. Horrible horrible horrible rental company! These people are slum lords and depending on people to need somewhere to stay. One tree fell on my car and totaled it. Another tree fell on my sons room, luckily he was at my moms house. There’s still a tarp on the house. There’s another tree with a lean in the backyard which they refuse to get cut down. They had someone to come out and do the estimate but that’s the last of it. The house has a mold and mildew smell. The house has had a continual leak in the 1/2 bath and imagine where that water settled and the smell that comes from it. When I moved in the oven was DISGUSTING after they claimed someone would be by to clean it out before move in. Every repair they’ve come out to fix has required a second visit due to half fixing repairs. If I could put 0 stars I would. DO NOT RENT FROM THIS COMPANY!

Stolen over 4,000 dollars from me. Left my tenants without power for weeks. Did not make any necessary payments for bills. They had 6 turnovers in 5 months without giving me any update that the property had a change of management. Tenants laundry machines were out for over 3 months. They incorrectly tried to charge my tenants for electric bills and switched the utilities to their name without owner or tenant permission. They then created fraudulent charges to have my rent payout be near nothing so that they can keep the funds. Incorrectly attempted evict multiple paying tenants. After months of ignored calls and emails they issued a very small one time payment. Essentially solidifying that they have stolen multiple units rents over the past few months. Names of Evernest people involved: Maxwell (Regional manager, lied about every single detail in the contract) Alex Raines Brandon Rizzo Taylor Prater (Quit with no turnover) Lakeisha Jones Davis Asistin Britany Acord (Quit with no turnover) I have hundreds of sent/received emails and text messagses. If anyone is looking to take legal action against Evernest please reach out.

Evernest completely failed me as a property management company. If you value your investment, your time, or your sanity, stay far away from them. They managed my portfolio in Cleveland, and it was an absolute nightmare from start to finish. The property manager, Alex, is completely unqualified. He has no sense of urgency, no accountability, and zero local presence. There is barely anyone on the ground. When problems came up (which was often), I was met with silence. Emails went unanswered for weeks. There was no communication, no leadership, and no basic professionalism. They couldn’t collect rent. They couldn’t lease a vacant unit. They couldn’t even provide me with updates without me constantly chasing them. I was forced to micromanage them, which defeats the entire purpose of hiring a property manager. Because of Evernest, I lost thousands of dollars in missed rent and wasted time. Their incompetence directly hurt my portfolio’s performance. I’ve since fired them and hired a new management company, who, in less than a week, exposed the full extent of Evernest’s neglect. This wasn’t just poor service. It was gross mismanagement. I’m currently preparing to take legal action for the damage they caused. If you’re considering Evernest, don’t do it. They will not protect your asset. They will not communicate. And they will not get the job done. Choose anyone else.

My experience has been terrible. I got one email address to make contact with the company as an owner. I email it and no one responds. I also get the same question over and over again, on my end it looks like a response to the last email that answered the question. I get an email for each maintenance request and only get follow up communication if they want more money to fix an issue. I would say follow up communication does not happen unless they want or need something. Be careful, picking this agency for sure.

Horrific company. Extremely negligent, unprofessional, unresponsive, no oversight, and everything is outsourced multiple times over to shoddy vendors. These reviews can be easily manipulated. Check out there BBB rating, its an F. You've been warned.

Took over a month to actually do the onboarding. Failed to collect the lock and keys. Charged me for new ones. Took weeks to address and urgent leak. Charged me about USD 20,000 dollars for ‘repairs’, many of which I had already repaired. 5 months. No tenants. Consistently late to pay the bills. Have drained my reserves

Took over a month to actually do the onboarding. Failed to collect the lock and keys. Charged me for new ones. Took weeks to address and urgent leak. Charged me about USD 20,000 dollars for ‘repairs’, many of which I had already repaired. 5 months. No tenants. Consistently late to pay the bills. Have drained my reserves

Stolen over 4,000 dollars from me. Left my tenants without power for weeks. Did not make any necessary payments for bills. They had 6 turnovers in 5 months without giving me any update that the property had a change of management. Tenants laundry machines were out for over 3 months. They incorrectly tried to charge my tenants for electric bills and switched the utilities to their name without owner or tenant permission. They then created fraudulent charges to have my rent payout be near nothing so that they can keep the funds. Incorrectly attempted evict multiple paying tenants. After months of ignored calls and emails they issued a very small one time payment. Essentially solidifying that they have stolen multiple units rents over the past few months. Names of Evernest people involved: Maxwell (Regional manager, lied about every single detail in the contract) Alex Raines Brandon Rizzo Taylor Prater (Quit with no turnover) Lakeisha Jones Davis Asistin Britany Acord (Quit with no turnover) I have hundreds of sent/received emails and text messagses. If anyone is looking to take legal action against Evernest please reach out.

Evernest completely failed me as a property management company. If you value your investment, your time, or your sanity, stay far away from them. They managed my portfolio in Cleveland, and it was an absolute nightmare from start to finish. The property manager, Alex, is completely unqualified. He has no sense of urgency, no accountability, and zero local presence. There is barely anyone on the ground. When problems came up (which was often), I was met with silence. Emails went unanswered for weeks. There was no communication, no leadership, and no basic professionalism. They couldn’t collect rent. They couldn’t lease a vacant unit. They couldn’t even provide me with updates without me constantly chasing them. I was forced to micromanage them, which defeats the entire purpose of hiring a property manager. Because of Evernest, I lost thousands of dollars in missed rent and wasted time. Their incompetence directly hurt my portfolio’s performance. I’ve since fired them and hired a new management company, who, in less than a week, exposed the full extent of Evernest’s neglect. This wasn’t just poor service. It was gross mismanagement. I’m currently preparing to take legal action for the damage they caused. If you’re considering Evernest, don’t do it. They will not protect your asset. They will not communicate. And they will not get the job done. Choose anyone else.

My experience has been terrible. I got one email address to make contact with the company as an owner. I email it and no one responds. I also get the same question over and over again, on my end it looks like a response to the last email that answered the question. I get an email for each maintenance request and only get follow up communication if they want more money to fix an issue. I would say follow up communication does not happen unless they want or need something. Be careful, picking this agency for sure.

Horrific company. Extremely negligent, unprofessional, unresponsive, no oversight, and everything is outsourced multiple times over to shoddy vendors. These reviews can be easily manipulated. Check out there BBB rating, its an F. You've been warned.

Took over a month to actually do the onboarding. Failed to collect the lock and keys. Charged me for new ones. Took weeks to address and urgent leak. Charged me about USD 20,000 dollars for ‘repairs’, many of which I had already repaired. 5 months. No tenants. Consistently late to pay the bills. Have drained my reserves

Took over a month to actually do the onboarding. Failed to collect the lock and keys. Charged me for new ones. Took weeks to address and urgent leak. Charged me about USD 20,000 dollars for ‘repairs’, many of which I had already repaired. 5 months. No tenants. Consistently late to pay the bills. Have drained my reserves

My Review for Carlton I am writing this special review for Carlton because his outstanding service truly deserved recognition. Right from the start, Carlton called me in advance to inform me that he would be at my home in 20 minutes. In all my years of dealing with annual inspectors, I have never had anyone give me advance notice, and I really appreciated that extra level of courtesy. Once he arrived, he introduced himself and clearly explained exactly what he would be looking for before he even started the inspection. After he finished, he took the time to walk me through the specific issues he found. Most inspectors I have dealt with in the past simply walk into my home, go on their way looking around, and then just thank me and leave without a word. Carlton was completely different. He was incredibly polite, respectful, and informative throughout the entire process. I can honestly say this was the first time it has ever been a pleasure to meet an annual renter inspector. Thank you, Carlton, for the fantastic service!

Bill Homuth is always so wonderful. He always listens and attends to the task and keeps me informed of what he's doing. He leaves my house in better condition than when he arrived. I only want him as my maintenance person-he cares

Tamara has been super helpful in providing recommendations and being quick with response times! She provided great customer service and even though the house I inquired about didn’t work out, she took my requirements and is going to reach out to me with available rental homes that match my timeline for moving!

I had an excellent experience with Everest Property Management from start to finish. The team was professional, responsive, and genuinely helpful throughout the entire process. They communicated clearly, answered all of my questions promptly, and made everything smooth and stress-free. What stood out most was their professionalism and attention to detail. It’s refreshing to work with a property management company that truly values customer service and treats clients with respect. I highly recommend Everest Property Management to anyone looking for a reliable and well-organized management team. Five-star experience all around!

If I could leave negative stars, I would. My husband and I went to look at a property on Saturday, now keep in mind I have multiple..MULTIPLE text messages between Carla and one other person regarding this particular home. We saw the house, LOVED the house!! After leaving the property I immediately started our application. The application was hard to navigate. All information had to be PDF, but I digress. I completed both of our applications. Not only were we charged $65 per application I had to also pay for another service??? This was Saturday, again I had contact with Carla before, during and after I completed the application. Now we wait. This morning I sent Carla a text asking if out application had been processed, no response. A few hours later I receive an email stating the house had been leased? She stated she was unaware of the particular property in which we were applying. Really??? I have multiple texts between she and I about the property. What is it with these companies?? The owner of our current house dumped all his properties, telling none of his tenants, there is a HARD credit pull from each company which kills your credit score, smh. So now due to this disastrous experience my husband and I are having to start our search all over with little to no time to find the right house to fit our families needs. We feel as though we were preyed upon. We're out close to $150, not to mention the kids are going to be disappointed because they loved the house as much as my husband and I.

My family and I just started looking for houses and I came across a property and did a self tour and within 2 hours Tamara reached out with feedback asking if I was still interested in the house. She also had other properties for me to view I had an amazing experience renting with this company, and Tamara made the entire process smooth from start to finish! She’s been professional, kind, and always quick to respond to any questions or concerns I had. Tamara truly went above and beyond to make sure everything was handled efficiently and that I felt comfortable every step of the way. It’s rare to find someone so dedicated and personable in this industry. If you’re looking for a reliable renting company with outstanding customer service, I highly recommend working with Tamara!

I have had rental properties for 30 years and never had such a terrible experience with a management company. I turned over 2 properties to try them out. One had a renter who had been there 5 years and the other for 3. Within 2 months, one renter moved out due to a "dispute" with Evernest. The other renter had issues and simply quit paying. The property manager at the time wouldn't give me details other than a "dispute". This led to almost a year for the eviction process (I have NEVER had to evict a tenant). With both units empty, I was sent estimates to get them rent ready - $5k-$7k each! I handled the painting, cleaning, etc myself. I did pay evernest to repair the bathroom floor and after their vendor finished, all water put into the sink or tub came through to the HVAC and water heater below due to some damage to the drain lines. It took 6 months and 3 property manager changes to get it fixed and they required me to pay half! Another "gotcha" is that I was told the fees were 9% of RENT COLLECTED or a minimum of $75 if the rent was too low. Evernest instead charged me $75/mth for the empty units even though I was waiting on them to correct the problem. I use 2 other companies that DO NOT charge for empty units (as it should be). After trying to negotiate, I was told they would take legal action if I didn't pay. I believe I COULD fight it, but it's not worth the effort. STAY AWAY from them!

DO NOT RENT from them. Horrible horrible horrible rental company! These people are slum lords and depending on people to need somewhere to stay. One tree fell on my car and totaled it. Another tree fell on my sons room, luckily he was at my moms house. There’s still a tarp on the house. There’s another tree with a lean in the backyard which they refuse to get cut down. They had someone to come out and do the estimate but that’s the last of it. The house has a mold and mildew smell. The house has had a continual leak in the 1/2 bath and imagine where that water settled and the smell that comes from it. When I moved in the oven was DISGUSTING after they claimed someone would be by to clean it out before move in. Every repair they’ve come out to fix has required a second visit due to half fixing repairs. If I could put 0 stars I would. DO NOT RENT FROM THIS COMPANY!